Withings
Withings Body Wi-Fi Smart Scale
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works as described. Setup via app was straightforward. No complaints
Garbage. Stopped working. Only used 3 times – Garbage device. Initially I thought it was great. I used it on 3 occasions on myself and my husband and it worked fine - it inflated and took… Read more
readings and I could assign them to each of us in the app. I did travel and carefully put the device (in it's box) in a carry on case along with other items and carefully in the overhead. I then had the device sitting in the bathroom cupboard and went to use it when I was having some health issues to check my blood pressure and it would not work. It was 100% charged and showed 100% on the display. It had stopped working and I could get nothing else on the screen when pressing the button. I contacted Withings for support and had multiple chats and emails and sent them a video. Withings said it's a hardware problem. As it was outside the warranty Withings offered me a 25% discount to buy another one of their crap BPM Connects - from the US no less, and I would have to pay for postage from the US. I don't want to waste my money on another crap device thanks and certainly not from the US! I'm glad that I only paid $99 for it on sale at JBHifi. Throwing it in the bin!
I've also seen multiple reviews on multiple websites saying that it's not accurate too.
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Absolutely shocking! Can't get a charging cable/docking from anywhere in Australia for Scanlight watch! told by 'customer service' to ask relatives… Read more
from US, Mexico or Europe to get me one!! I don't have relatives there, can't believe this!! So my $600 watch is now useless to me! DO NOT BUY!
The Withings Steel HR cannot be fixed in Australia . It’s not supported at all. I just need the glass replaced ( seemingly a common problem from… Read more
multiple reviews) but no watch repairer will touch it. I had multiple emails with the company and was told they could not help. I could not send it to them for repair despite there actually being a service exactly for this. It is pointless buying a product that has no support in this country - none at all. There is obviously a problem with the glass given the service exists. I won’t buy again
Was in need of a new Blood pressure unit for home, it was getting to be a pain to share with partner who also had readings in the history of old… Read more
unit, and average out the 3 read outs. Looking online this device was appealing as we have other Withing devices and was using the app already to manually records BP. Plenty of reviews on the BPM Connect model, not many on this core. The core on top of the Connect takes ECG and has a side stethoscope to listed to the heart. It can take some time to get use to how to use, and needs multiple reasons to compile the data, but in time you get a reading in app. It is not great to be able to get an average read out, send direct to the app via WiFi and your done. Accuracy was a concern, but its reading swear very close to an older Omron device. The larges issue with this unit will be the price. We were fortunate to get it with health insurance accessory claim, so can understand the price can be for some not worth it. Tip Ask JB hi for for a deal, I did and saved $50!
Pros -Appears to be accurate compared to other trusted monitors -Once connected, sends readings to app, no need to enter manually. -Can per device button press, do single BP read, x3 set (averages), and then continue with the ECG/Heart Sound or ignore. -Allows for multiple users to use, once all shared and registered, take reading then swipe on name to assign to that user. -USB Charge - seems to last as I would expect for device doing a lot. No more batteries -Noise - it seems quieter than Omron, but slower to inflate the cuff -App - the app is great, have used for years, shows a lot once you get some data in or share your Apple Heath info from watch etc, even without a premium subscription. East to see your readings and generate a report if needed for dr.
Cons -Price - nothing more you can say, wait for sale, consult your private Health if your entitled to a discount on a BPM -Screen - less or a screen and more a dot pixel display, looks cool, but hard to read. -Setup - Setup was easy initially, but going thru the initial tests it did not work, i gave up but i assume being how accuracy you need to be, it is easy to need to adjust things to get a good reading. Persistence here was the key. -Sharing - shared ok, but the name of 2nd user never appeared on device, not sure how i got it to work, but eventually showed, again maybe needed time. -Bag - it shocked me that for the price, you get no carry case to protect it. You can buy one, not easily in AU, but Withings, if reading this, you should have included it for value add. -USB Micro - come on guys, for a device of this caliber / price, why no USB-C?
Waste of money – This item was admittedly defective after only a short 6 months. Attempts to fix it through withings was FRUSTRATING. No phone number to call, just an… Read more
email which took about a week between responses. After about 6 weeks of back and forth I was told to just go back to the store I bought it from. I’ll never ever buy a Withings product again.
Firmware update takes it from inaccurate to non-functioning – I purchased this scale for the body comp and segmented body comp functions. From the start the product worked ok, getting a reading each time I used… Read more
it. Unfortunately the body composition values differed from a DEXA scan by a factor of two! ... Seriously! About a month ago a new firmware version was pushed out and from that time, it manages to provide (a still very inaccurate) body comp reading only about once in about 15 uses. We have read and followed the instructions to the letter, watched the instructional videos, donned our "light weigh clothing", cleaned the scales as recommended, wet hands and feet, dried hands and feet, smiled at it, yelled at it and even promised it a good review - still it fails to deliver the body comp readings we purchased it for.
Don't waist your money - shame on you Withings!
Not worth buying Unreliable and Prone to Failure – Easy to use & good information but on the second time I tried to alter the setup the little button on the side of the scale stopped responding & was… Read more
now stuck on Stone & Pounds not my preferred KG. A lot of communication with support who were sort of helpful and went from offering a 25% to a 50% discount on a replacement but they could not ship to Australia. In reality it probably would be cheaper for me to purchase a new identical scale on Amazon Prime with Free Shipping. I don't think so, I will make sure to purchase a locally supported option next time. Withings have good technology & some very expensive equipment but if it is not supported locally it is not worth buying. It was an expensive scale when purchased two and a half years ago and even more expensive now, I will not be purchasing another Withings scale. JB HiFi came to the rescue and gave a full refund for use in the store. I did buy another Withings scale but one with replacement batteries, hopefully this will have a longer life. I have been a JB HiFi customer for some years and when I appealed to them explaining the issues they had no hesitation in resolving the problem. Five stars to JB HiFi.
Beware the Deep Sleep reporting system – The system works flawlessly as far as WiFi and data processing is concerned. Severe sleep apnea was detected and I had a professional CPAP test… Read more
performed and the sleep apnea was confirmed. This sounds ‘all good’, however the Withings Sleep Analyser reported that I had almost no ‘deep sleep’ each night and that concerned me. The CPAP test used electrodes on my head and these reported that I was getting lots of ‘slow wave’ sleep (91 minutes). This suggests to me that the Withings system uses a method of estimating deep sleep which did not work for me. I wonder how common this is. The Withings Sleep Analyser cannot measure Oxygen levels so you need an Apple Watch or similar device. In my case the CPAP test reported exactly the same oxygen levels as the watch.
