Best TCL Electronics 4K Ultra HD TVs

Great tv – Love this tv, great picture and very good for gaming. And at a great price. Show details

Perfect TV until it broke after 14 months – Update after ~2 years: my tv was replaced free of cost and ever since then had no issues. After 14 month TV's backlight stopped working suddenly. Before that I was happy with the TV. Edit: Tv was replaced free of charge. Show details

I bought a TCL 85 inch (C845 so top-end of the line with 3-year warranty) from JBHifi and within 5 months the display was broken, with lines of… Read more

broken pixels through the display. After dealing with their horrendous customer service, that TV was replaced and the replacement lasted for around 10-11 months before developing black lines from top to bottom through the whole screen. Quality control seems to be non-existent. I think TCL spends its' money on YouTube influencers who claim these are great value but have no experience of whether they will last.

The Australian customer service is either highly incompetent or trained to frustrate the customer so much that they will go away. English language skills are poor and they don't listen to what is being asked of them. I asked them to email me rather than calling me during the day when I'm working and they continue calling my phone and leaving messages asking me to call their phone line. On the one occasion that I did call their number, I spent 20 minutes on hold, only to be told that the department who could help me had left for the day. They use terms like 'valued customer' and 'please be assured' but these mean nothing.

When I contacted them at first to replace the replacement TV, I knew the drill so sent them the product number and a photo of the serial number. You would think that would be recorded against the case file but nearly a month later I receive a voice message asking what the model number is. I send this to them again via email. Then I receive another voice message asking me what the serial number is. Extremely frustrating and either incompetent or deliberately obstructive.

Throughout the 'customer service' process, while you're waiting for them to get back to you, you'll receive text messages asking if the case has been resolved and if not, to call their helpdesk (and stay on hold for ages). Unbelievably frustrating.

Meanwhile, I have another large TV I bought from an established Korean brand that has just worked perfectly from day one with no problems. These TCL TV's are built big and bright to sell cheap and they don't last. I recommend you buy a TV from a reliable brand rather than these. I'll probably buy a number of TV's in my life but I will NEVER spend another cent on a TCL product.

Great size but not great for sport watching! – We love the size of this tv it has a clear bright picture. When you are watching afl however the picture is slow. The remote is very very touchy too,… Read more

if you put it down and it happens to roll over it’ll come up with Netflix or something. We have a sound bar hooked up to it as the sound isn’t great either. We had that already though so easy to hook in. We got it for a bargain so not complaining - get what you pay for! It is a base model so got to be expected!

Brought the mentioned unit 3 months ago and not worth the 1 star experience I have rated it. My dear comrades stay away from any TCL product. They… Read more

are poor quality and regret going down this brand. New TV and streaming is a nightmare. Issues with picture freezing and navigating back to normal tv mode it just refuses to work. Not my network as I am running hard wired internet connection at a network speed of 1000 mbs download.. the fastest in its class. This TV is just junk. Stay away because you will not be satisfied with the TCL Product. I’ll contact customer support again but like my previous experiences it’s a nightmare dealing with them

Internet connectivity issues (2 years of use) – Had this TV for 2 years and 1 month, the TV worked fine and looked good and for the past 4-5 months had some irregular connectivity issues with wifi… Read more

which has now turned to very frequently. restarting, unlplugging and resetting the TV settings don't help at all. I have no issues with wifi range, internet speed etc. all has been checked by a telecommunications expert. Its poor build quality on a cheap TV that seems to have finally given up. I'm not sure if I'd buy one again. at one stage I was recommending these and now I'm not so sure.

Software seems to be the issue. TV is slow to run, needs frequent restarts, goes back to home screen or a different app to the one selected. Never going TCL again. Show details

COULDNT BE HAPPIER. I've read some reviews saying, stay clear of TCL • To slow •Had nothing but trouble• only lasted 12mths • 4mths in started… Read more

playing up etc. Well Ive had mine for over 18mths now & Im still as happy with my purchase as the day I got it. Great picture, Great sound, love the voice control etc. For those who said they got rid of it because of faults etc, ALL TCL LED/LCD T.V.'s. have a 3YR warranty with in home service for 43" & above. 10/10 from me.

Excellent TV - highly recommend and good price – We bought this TV about 10 months ago, when we moved into a new place. It was recommended to us by the staff at the shop, because even though TCL… Read more

isn't a huge brand compared to some of the others on the market, we were told that many of those bigger brands use TCL's hardware. This is a really good TV. The picture is very high quality, and the operating system is the best one I have used. It has lots of ways to personalise the experience, so we've used many of the different setting options to find the right settings for us. We connect to the wifi for streaming apps and we've never had a problem with the connection, unless the wifi itself has gone out. I can't speak to the sound quality because we have it connected to a soundbar. This TV is excellent value for money.

Not worth the trouble – Good picture quality. But that only lasted for first 6 months. The TV gets extremely slow over time and starts having issues such as screen bleeding.… Read more

Luckily mine was replaced under warranty but the second started having same issues. Would have been better to save up and gone with a more reputable brand.

I purchased this television for my son after reading very positive reviews. Atfer installation the TCL 85C7K did not disappoint. The picture quality… Read more

was outstanding for the price - better than my recent Samsung and Hisense television purchases. Highly recommended.

Avoid TCL. Not worth your money – If I could give them no stars, I would. Purchased this tv in Jan 2023 after boxing day sale, worked well for a year. Last few days I noticed a… Read more

weird light reflected on my wall, did not take too much notice. Last weekend I noticed a crack in the vessel of the tv in the top Rt corner. This TV has never been moved, touched or hit. This tells me the build of product is poor.

Reached out to the vendor, who advised I reach out to TCL. After a bit of back and forth, TCL decided that as it is a physical damage, it is not covered by their warranty. I find that rather irresponsible, given it is a defective product. Instead, they are offering me a “confidential” discounted price for the same product, if i choose to purchase a new unit.

You can see the photos below and make your own judgment. As you can see, the screen is still functioning normally (for now), but on the side, there’s a gap. How cheap are the materials used for this to happen so soon after purchased? And the response from TCL leaves a lot to be desired.

I would avoid TCL in the future. I’ve have LG, Samsung and Sony that have lasted over 10 years with no issues, physical or software. TCL couldn’t even last beyond 2 years.

Update: After approximately 2-3 weeks of back and forth with TCL, they finally agreed to send out an independent technician.

The outcome: The adhesive holding the tv together was loosening. The other side was also loose due to adhesive issues, NO PHYSICAL DAMAGE detected (as i have been insisting).

They are finally replacing the tv, but will be receiving a slightly different model (supposedly of equal value). Finger crossed this tv will last longer.

All of the previous stress was unnecessary and could have been avoided if they just have better aftersales care.

TCL were horrible to contact – My review is about how dreadful TCL were to deal with. TV screen was damaged soon after I purchased it. It got a very small bump with a mattress and… Read more

I queried its build quality. I also dealt directly with Noel Leeming who sold it to me. However TCL contacted me as well. TCL would continually phone me and leave a contact name. When I phoned back and asked to speak to the person who messaged me the operator informed me that they could not help. I felt harassed by the continued phone calls then absence of help when I called back. TCL also sent cryptic texts and emails. The TV itself was average. The remote was clunky to use.