Best LG Microwaves

Only lasted 3 years, so out of warranty. No wonder our landfills are filling up and finding space for rubbish tips is becoming a problem! BECAUSE WE ARE NOT MAKING PRODUCTS THAT LAST ANYMORE MORE, 3 YEARS ISN’T GOOD ENOUGH LG. Show details

Bought it end of Jun 2024. Just after 2 years when the warranty expires, it started to spark with a strong burning smell. I removed the mica sheet from the microwave and noticed the magnetron emitter in the microwave had burned out. Bad quality. Show details

Very disappointed with this product and the response from LG. The base has completely rusted out after normal usage. I wipe it out after use and keep… Read more

it clean. I wanted to know if it was still safe to use with the flaking rusty surface at the base. All I got was a defensive response, insinuating that I hadn't kept it maintained. I believe they use an AI bot to answer emails because there is no human response, just a cold hard factual relating of warranty and repair issues. LG you should lift your game and employ humans to answer the hard questions! I will steer clear of LG in the future.

Not worth buying – Ok microwave, oven is completely useless. Should have bought the Breville or other version. Cannot heat up above 120 C. Show details

Rusted inside within 3 years. Poor quality from what was a trusted brand. Will not buy LG again. Show details

Poorly designed – I purchased this LG microwave 3 years ago, expecting it to last much longer. Unfortunately, the door open/close mechanism, which is poorly designed… Read more

with a plastic clip, has broken. When I contacted LG customer service, they directed me to take it to a service center. I was disappointed to learn that they couldn't simply replace the broken switch - instead, the entire front panel needs replacement, costing $180.

Since the microwave is past its 2-year warranty period, LG refuses to cover the repair costs. I specifically chose LG believing it was a reputable brand that would stand behind their products, but this experience has proven otherwise. The fact that a simple door mechanism is designed so poorly and requires such an expensive repair is unacceptable. Due to these issues with both product design and customer service, I cannot recommend this microwave to other consumers.

I replaced a smaller LG Neo after 5 years of unbroken use, then a further year of intermittent problems with the control panel. It didn’t last nearly… Read more

as long as its predecessor, but I’ve had to accept that appliances are now being built with a design life. So I replaced it with the same, but slightly larger (30 litre) model.

The reason for dropping from 5 stars to 4 is a simple design problem that the larger model introduced.

The microwave is designed to sit on a flat surface, usually a benchtop of a built-in alcove (often above an oven). All of these come with a smooth surface of differing degrees of slipperiness. The smaller Neo opened by gripping a protruding lip on the door and pulling it towards you. It required little effort, and the microwave rarely moved. If it did start top move, it was simple to use the other hand to block forward movement or push it back into position.

The larger NEO has a “traditional” catch requiring pushing on a plate at the bottom of the control panel. It is quite stiff and requires a hefty push – which causes the microwave to slide backwards. There is no handle or other means of holding the microwave to stop it moving away from you.

I “solved” the problem for myself by acquiring some special “sticky” material that I cut to size and inserted between the microwave and the shelf. A rubber or similar “sticky” mat from Kmart (or Target or Bunnings or ..) should(?) also work.

Since the microwave’s “legs” are inherently slippery, and LG don’t provide any such mat to compensate, I’ve downgraded my review.