Best LG Washing Machines

I have only ever owned LG washing machines and previously loved them, this is my 3rd LG and I am definitely not happy with it. Despite it being an… Read more

8kg load machine whereas my previous machine was 7/7.5kg I have to place less washing in each load. It intermittently cannot complete the spin cycle, no error is shown and the machine just continues to attempt the spin cycle for hours if not stopped and the machine reloaded. On raising my error/problem with LG, through the dealer I purchased it from, they took a week to contact me and their service consultant was less than helpful and my contact with them was horrible. Definitely never going to buy an LG ever again after more than 20 years of loving their products.

Had for 5 years but LG is known for having issues with gunk/scrud getting stuck under impeller plate (disk at bottom that spins) Hard/risky to remove… Read more

to clean or $$$ to get it serviced. After 20++ cleans we gave up on getting it out. Tub clean meant to be hot but only selects cold and uses cold. Hot hose is definitely working/connected. Noticed the sensor hasn't been sensing the water level correct for a while too.

I bought this in 2024 to replace a 5 year old Samsung top loader. Prior to that, I had a Whirlpool front loader that lasted 17 years. From day one,… Read more

this was awful. It twisted clothing and worse of all, there was lint on our clothes despite cleaning the lint filters.

Just recently, it has thrown an IE (Inlet Error) Code. I have cleaned the pipes yet it fills slowly. The warranty expired a few days ago.

My experience aligns with a lot of others people's experiences.

Never again will I buy this rubbish.

We have had this washing machine for 2 years, started having issues with mold on the seal and brown paste appearing on clothes after wash, i… Read more

complained to LG and the response i received that it was not a warranty fault but user error, even though we regularly ran the drum cycle (more than recommended), the photos are of the seal that i replaced, the brown paste (scrud, LG called it) , is impossible to clean, as it is behind the seal, which you don't have access to, so cannot clean. Even replacing the seal wash a mission (i am quite handy), you have to nearly dismantle the whole machine, i have never had this issue with any other washing machine design, and would definitely not recommend to buy an LG machine, and the support was not helpful and basically said it was not covered under warranty even though we used it as recommended.

My new washing machine was delivered today, a replacement for my old 5.5kg Lg top loader. Not impressed so far, it’s so noisy. My old machine was… Read more

quiet, you could hear the water sloshing about but that was it. This one is whirring about all over the place, I’m in shock. It also takes ages to actually start washing the clothes, I feel like it’s a big step backwards from my old machine. Should’ve gone for the fisher Paykel.

Terrible terrible machine! I can’t reach the clothes for starters the drum is so deep, I should have checked before I purchased it. Didn’t think… Read more

that a big brand like LG would be so ergonomically challenged. It can not wash more than 2 towels and a sheet on the biggest load! I got a big machine because I need it. Error codes daily, when it’s out of balance it continues to go through the rinse cycle like it will do it all day if your not home, wasting so much water. Do not buy this machine. My Electrolux 7kg front loader ran rings around this hunk of junk. LG should be recalling them and reimbursing people who bought them. Unfortunately I will never buy anything LG again.

I have had an extremely frustrating experience with this LG washing machine. The main issue is that after a wash cycle, the drum does not drain… Read more

properly, leaving all laundry soaking wet. This has been happening consistently and has caused damage to my clothes.

This issue has been ongoing for over a year, and despite this, it has not been resolved. The machine has undergone three separate repair attempts by authorised technicians, including full troubleshooting and multiple parts replacements, yet the same problem continues.

I have also had to rearrange my work schedule multiple times to attend these repair visits, resulting in lost income. In addition, some of my laundry has been damaged due to the ongoing fault.

What is most concerning is that despite repeated contact with LG, there has been no effective resolution. I have received multiple phone calls asking for the same information repeatedly, but no actual outcome has been delivered.

At this point, it is clear that the product has a major failure, and the issue has not been resolved within a reasonable time.

I would not recommend this product based on my experience.

We purchased this LG washer in 2022 and so far has provided us with good service until 12 days ago when the control panel lights started to fade then… Read more

come back on intermittently, making it very difficult to control. Contacted LG and provided them with all requested details (photos of invoice, serial number panel) and video of fault. Several days later had heard nothing so contacted them again, with a further lengthy delay, so took the call back option. No call back after two days and another extended period on the phone. Finally got to speak to a person who said that they would get a technician to contact me within a further two business days. I have no idea where the people that I have been talking to are located, maybe in Australia but more likely overseas. Why does it take 14 days to get the message through to this company their product is faulty and needs attention? WARNING, DO NOT EXPECT SERVICE FROM LG AT ANY STAGE, THEY DO NOT PROVIDE ANY SUPPORT.

Door seal has torn and water leaks onto the floor. It appears as though this a common problem as I note that there are other reports of the same… Read more

issue happening. The model I have is the WV5-1410W. My wife and I have placed 3 calls with the supplier to get the machine repaired and it has been over 10 days with nothing heard. This is not looking good. LG need to investigate why the front door seal appears to tear so easily. Standard clothes wash for 2 people only (Shirts, Shorts, underwear etc)

Another horrible LG product. Constant water level sensor issues. Tubes cracking namely the lower pump hose. Massive leak water all over the floor. … Read more

Lid has issues, gets stuck as though their is debris. Removed lid nothing present. It clicks.

Door lock went haywire. Would open close open close automatically.

Buttons stop functioning. Namely mode 2. Can not switch from normal mode. I presume it's a moisture and circuitry issue.

Turbo clean stopped functioning. Does thing to go. So does not de-lint well at all. Lint floats around.

Worst of all LG service tech is basically useless. They'll send someone out to look at it. Issues will persist. This is the last of LG products in my home. Don't by anything LG post 2017. Sub par quality throughout their ranges.

The outer body is prone to rust

Machine currently washes when it wants and takes as long as it wants.

currently shopping around for a new one. Won't be buying LG ever again. So glad this is it for the LG Bad's in my home. Had a fridge that caked it and warranty voided. Thought I had a Samsung washer lol.

$1200. Ridiculous for this lack of quality. These companies need to be investigated.

Bedding, clothes. Nothing heavily soiled, just the usual regular washing.

I am writing to formally lodge a complaint regarding a washing machine I purchased, which has experienced repeated and unresolved faults despite… Read more

multiple repair attempts. Since purchase, the unit has had several serious issues. One of the machines leaked shortly after use and required repair. The second unit developed a faulty control panel, which caused a noticeable delay when selecting settings. This was also repaired. However, further issues have continued. The machine began beeping continuously throughout cycles, and on occasion the display would turn off while the beeping continued and the cycle failed to complete properly. This has already been repaired more than once, yet the problem persists. Most recently, despite another repair visit, the machine is still beeping constantly during operation. Firstly the technician had no idea what he was there to fix. Asked me for a video of the issue even though I explained it to him multiple times. And video recordings were sent when we lodged the repair with LG. He opened the top of the machine and he tightened some things. The technician advised that if the machine overheats, it should not be used for two days to allow it to reset. I find this explanation unacceptable, as a washing machine should not require extended downtime after normal use, nor should it exhibit ongoing faults after multiple repairs. He also told me they would charge me to come out to repair normally. This machine has been faulty from the date of purchase. At this point, the product has not performed reliably at any stage, despite repeated servicing. The issues appear to be persistent and unresolved rather than isolated faults. Given the number of failures and unsuccessful repair attempts, I am requesting that the matter be escalated and that you provide a suitable resolution. This should include either a replacement unit or a full remedy under consumer warranty obligations. I would appreciate a prompt response outlining the next steps.

Everything I hoped it would be! – I purchased this front loader to replace a Miele that had died. I did a lot of research on the internet comparing brands and features and the LG… Read more

WV7-1409W stood out amongst the reviews. And I am not disappointed. I've only had it for a few weeks but have washed multiple loads on different cycles and it is everything it claims to be. I hate front loaders because of the long wash cyles but am limited to having one because of the design of our laundry. However this machine has a 59 min cycle that cleans well and it also allows me to pause and open the door (as long as it's before the spin cycle) so that I can throw in that second sock that always gets overlooked. It does a great job and is quiet. It beats Miele hands down on performance and price. I definately recommend this machine.

started leaking EVERYWHERE in the first 2 weeks of purchase. out of the detergent drawers. Customer support and repairs are a NIGHTMARE to deal with… Read more

too and it took us weeks to get fixed. Will never buy lg again seriously impressed by how theyre allowed to sell this garbage. Worst experience EVEVER

Lg washing machine 14kg top loader not quite 5 years and just stopped wouldn't turn on. Machine looked after extremely well rarely washed . Lg… Read more

customer service absolutely disgusting would not help. I have never had a product so poor and service worse. No assistance at all. It's all about the money and paying someone to come see and go from there. Lg panel In the front are shocking qauilty. I would never recommend LG ever again after loyalty of 30 years. Nope washing machine and microwave rarely used and age both just stopped working. Funny both out of warranty. The amount of money they costs the warranty is poor do your homework before you buy. Just scammers

I bought this machine in December last year roughly 4months ago and its already have been having issue. When you use dryer function, It would… Read more

overheat, and machine would stop with error sign. We got it fixed and found out it overheat even when the machine is not working so have to turn it off all the time. but still having the same issue again after got it fixed. I’m waiting for a resolution but both the retailer shop and LG making me just wait. Its been almost a month since the machine playing up and I’m surprised I still haven’t got a replacement when its clearly faulty machine.

This is the worst washing machine I ever brought in my life. Not washing cloths well full of stain on cloths after washing. Worst washing machine ever

I have 12kg washer/9 kg dryer. I like how quite the Washtower works, and using the app making it easier as well to use . It washes clothes and… Read more

bedding well and towels , only downside it’s appear the washer isn’t as big as the dryer, i tested putting in wash super king size quilt cover and king sheets set in washer it full the washer with no room , put them in dryer to see how much room I had, there’s more room in dryer. It’s like Lg put the wrong size for washer and dryer should be 9 kg washer with 12 kg dryer but from that I highly recommend wash tower

Washing machine started leaking from the water inlet to the washing machine just before the warranty ran out. We contacted LG to claim on the… Read more

warranty who sent out a technician and were told it was our fault due to chemical damage as there was rust around the water inlet. I have no idea how this is our fault as we don't have any chemicals coming from our tap water. LG have hand balled the phone calls we have made for the last 4 weeks trying to get this sorted out. We will never buy anything LG from now on as their warranty isn't worth the paper it's written on. I have learnt you get what you pay for and I would suggest everyone else do the same and don't waste your money on LG rubbish.

Washes well, but user interface is confusing – It's okay, but not great. It's difficult to figure out what the wash cycles actually do. If you wan't to make your own cycle, you need to make it… Read more

online, then download it. Maybe if the manual was a little more user friendly, I might have had more luck with the user interface.

Do not recommend this washing machine! Not happy with this purchase from day 1! I bought this to replace a smaller Electroluxe that worked really… Read more

well…because I need to regularly wash bedding and a family’s worth of laundry. From the beginning clothes never came out well spun (in the electroluxe they were practically dry)… they are always water logged, that’s if the spin cycle even works. It often comes up with an error message when it comes to the spin cycle… it tells me to re-balance the load… but this rarely rectifies the problem and just shows me the message over and over and I have washing sitting in the machine for hours because I can’t babysit the machine and make sure it works every time I try. Hate this machine!

Worst washing machine I’ve ever owned – Bought this in a hurry as my 22 year old Fisher and Paykel suddenly died. I didn’t have time for my usual research, but was guided by the staff at… Read more

Bing Lee. From the first time I used it, I knew I’d hate it. It has a mind of its own. Adds water, even though the drum is full, stops and starts, make horrendous noises. The wash cycles take way too long- I live alone and don’t have large loads, but the Fast Wash doesn’t add enough water. The other day it made the little sing song noise to tell me it was finished, only to find a full tub of water. If I try to add fabric softener, it just drips the whole lot instantly into the first wash cycle, so I have to add more detergent. If it was possible, I’d get a refund and source a reconditioned Fisher and Paykel. Don’t buy this heap of rubbish! Any LG reps want to respond to this. I have an LG fridge which I’m very happy with and have always sworn by LG products. Why is this one so terrible?

I bought an LG washing machine — my first LG product — and I’m honestly stunned by how bad the experience has been. The machine takes 3 hours and 58… Read more

minutes to wash a single load. Nearly four hours. Even when the drum is empty. I contacted support, thinking something must be wrong. But after multiple calls, I was told — repeatedly — that this is normal. Operators tried to justify it with vague explanations about AI and fabric types, but no one could explain how an empty load ends up taking nearly five hours. And then there’s the on-hold music. Ten straight minutes of high-pitched distortion that literally makes your phone speaker crackle. It’s unbearable. I’m convinced it’s designed to make frustrated customers hang up. It’s not just bad — it feels intentional. But it gets worse. They asked me to send a video showing the full cycle — from start to finish — but it must be under 20MB. That’s nearly impossible using standard methods. How are you supposed to show a 4:58 cycle in a file that small? And if that’s not enough, they also require: A receipt The model number And the video must be sent by email only — no upload portal, no support ticket attachment. It honestly feels like they’ve pulled out all the stops to make the process as difficult as possible. Every step seems designed to frustrate and wear you down. This isn’t just a product issue. It’s a customer experience failure. I expected innovation. I got confusion, wasted time, and a support system that feels more like a deterrent than a help. Respect goes both ways, LG. Right now, you’re not holding up your end.

The worst customer service I have ever come across. Brand new washing machine leaks from the bottom a few hours after loads have finished. If you put… Read more

a load on at night, n the morning the floor is flooded and cupboards have started to expand due to the constant water sitting against them. LG advised I had to pay for a technician to come, won’t replace the unit or send anyone to even look at it and have told me because it isn’t leaking while they are on the phone after a load being run with nothing in it that there is nothing wrong with it. Basically not their problem that I have received a faulty product! DO NOT buy this washing machine or LG machines as customer service is appalling.

While this machine seems to operate well enough it is limited in its operating capabilities. It has pre-defined programs that in most cases are not… Read more

possible to modify. For example the spin speed is slower on this machine than on our previous Fisher and Paykel washing machine. The Fisher and Paykel has a 1000 rpm spin cycle that removes an incredible amount of water in the spin cycle, whereas the LG has only a 700rpm spin cycle. We didn't notice the difference in summer, but in winter its now takes much longer to dry the clothes because they come out of the machine still damp. If I had known I would have purchased another Fisher and Paykel machine with the direct drive that allows a much greater spin speed. The LG Customer Service is also pitiful as well. You get transferred to an overseas call centre and they have no idea about their own product. The customer service rep had to be told 3 times what I was trying to achieve and started to tell me to push buttons on the washing machine that do not even exist. Absolutely Useless assistance.