Best Prepaid Debit Cards in South Australia Adelaide

I installed the app 2 years ago, realised my child wasn’t quite ready for it and forgot - fees were not disclosed to me. Then my child recently… Read more

became interested in saving and earning, so I looked at the app, set up some chores. But she quickly lost interest. Then I realised they charged me a $60 annual fee (in my bank statement), no notice they were doing it.

Like others here, you look for customer service. All you can find is a bot. When you go to cancel the membership, it only gives you the money in your account back but it’s incredibly vague and difficult to understand. There’s no way that I could find after searching around the app and on the Internet to directly contact customer service to ask them when they got the authorisation for the account.

I guess I’ll just have to see if she uses it over the next 12 months then cancel the account. There’s no way I would pay this fee when I could’ve just given her a secondary card attached to my personal account with my bank. My Visa and MasterCard fees which come with credit assurances for the card holder are only $100 a year.!!!!

I rarely leave reviews, but this experience has been concerning enough that I feel others should be aware. I submitted a business fuel card… Read more

application with FleetCard on **9 February 2026**. Since then, I have provided all requested documentation, including highly sensitive personal and business information (driver’s licence, utility bills, etc.), which was acknowledged as received. I was advised the application was progressing toward approval and that cards would be issued pending one final document — which I supplied and had confirmed in writing.

Since that point, communication has completely stopped.

Over the past several weeks, I have sent **more than a dozen follow-up emails** and attempted multiple phone calls. None have been returned. There has been:

* No update on the application * No acknowledgement of correspondence * No clarity on whether cards have been issued * No reassurance regarding the security of the personal data provided

This lack of communication is unacceptable, particularly given the level of confidential information entrusted to the company. It raises serious concerns around customer service, accountability, and data handling practices.

At this stage, I am seeking:

* Immediate confirmation of my application status * Assurance that my personal and business data is secure * A clear explanation for the lack of communication

If this is not resolved promptly, I will be escalating the matter further with relevant regulatory bodies.

If anyone from FleetCard is monitoring reviews, I would appreciate urgent contact to resolve this matter.

— Damien

This card is the BEST! I was originally using Spriggy and they were a NIGHTMARE. Moved over to Kit and it was the best decision I made. The App is… Read more

awesome, customer contact effortless, the whole process streamlined. If you want your kid to have their own card, then this is the card to get. Don't bother with Spriggy - read their negative reviews. This is the card you need.

The Awful new Debit Commonwealth Card – I just received my Debit Commonwealth Card and I find it's looks ugly the name was not even embossed on the card it's awful I prefer the old looks… Read more

it's stated Bug sign of Debit card outside it. I suggest that Commonwealth Bank to Retain the old card instead of the nrw Commonwealth Card.

The app and website are frequently offline, leaving you with no control over your account, and no way to load money onto the card to make payments. … Read more

Today I tried to log in on the app and got a message saying that due to an update, I would need a one time passcode to log in. The passcode was not received. After repeated login attempts, and pressing the button to resend the code, I tried logging in on the website, which again required a one time passcode due to the update. Again the passcode never arrived, despite multiple attempts.

I called customer support, and had great difficulty in finally getting through to an exceptionally unhelpful person who just kept repeating my card balance, and when I said that wasn't the issue she snapped at me to allow her to explain, before saying there was nothing she could to and I should try again tomorrow.

This is absolutely unacceptable.

1 year on and Westpac still giving me hell. I go to buy something from Coles online and I get this message saying I need a code but then when I press… Read more

continue to I get sent a code no the transaction is cancelled.

I gave up 18 month sago and recently tried it again and it worked for the past 8 weeks and now I get this error message fro Westpac on the screen.

Westpac don't use humans any more on phone help lines its all AI cr#p where it can never ever understand what you are saying. AI a disaster story looming and will turn customers away to people that manage banks over machines.

I am going to the news papers this time.

I don't have this problem with Woolies or any other company on line its just with Coles. Coles say it Westpac fault and Westpac says well they say nothing as the AI gets you no where.

I’m extremely disappointed with the service I received from WEX Motorpass. I was recently charged $61 without any clear explanation or valid reason.… Read more

When I contacted customer service to resolve the issue, I was met with unprofessional behaviour. The representative I spoke with today was not only dismissive and rude, but also provided inaccurate information about what had occurred.

This level of customer service is unacceptable, and the lack of transparency around charges is deeply concerning. I urge all WEX customers to check their accounts carefully—based on my experience, there may be unexplained fees or incorrect charges you’re not aware of.

I expected better from a company managing financial services. This experience has seriously damaged my trust in WEX Motorpass.

Fraud / Scam Never received my cashback! If i can rate zero star i would