Best Mitsubishi Heavy Industries Air-Conditioners Split System Air Conditioners

About three years ago NCG Air ( as Victorian Energy upgrades accredited installer ) and Mitsubishi Heavy industries ( Japanese quality!) came highly… Read more

recommended to me by a friend I decided to get a quote and apart from a great price I found their service was second to none. Alice , Kingsley and Pauline were fantastic in the admin area and did not miss a beat pleasant , courteous and expedient. Pauline was very sensitive to my request for an early install (as winter without heat was unbearable ) and to my surprise she was able to get the installation done within three days !!!

On the fitting side, Kenny and his young apprentice were equally pleasant and dynamic. They came, drilled holes , laid pipes etc whilst minimising mess . After the install, they cleaned up after themselves , tested the equipment and were out on their way to their next job. I have had 4 Brontë series fitted by NCG to date and I am very satisfied with their service and reliability of the units. I will continue to recommend both NCG and Mitsubishi heavy industries. Great job guys keep breaking those barriers! Thank you Con and family

I read reviews here and all those people who said it was so quiet never mentioned how operational noise is really bad. Got the 6kW Avanti and as… Read more

pointed out by another reviewer here it is the nosiest a/c I have ever experienced. When it just ticks along it is quiet but when it needs to do an operation the noise is just ridiculous. How could MHI not notice the louvre motors and high speed fan noise is pretty strange. Also no backlit remote control, even a cheap TCL has this and more. So disappointed with this purchase. Another reviewer mentioned a newer motherboard addresses some of this so I might contact MHI. I am about o buy another 6kW ac for another room but it might be Mitsubishi electric this time and seems to be the one to get.

Did my research and am not disappointed. Quick to cool. A 1-2 hour run at night keeps the room cool all night. Easy to maintain. Older units are running 7 years strong without incident. Show details

I bought the 3.3kW Mitsubishi Ciara DXK12ZTLA-WF air conditioner to cool a single room, and it does the job very well. It is incredibly quiet… Read more

compared to the ancient 2.4kW Mitsubishi unit I had before.

I recommend buying an air conditioner with a little more cooling capacity than the minimum recommended for your room size. My old unit struggled to cool the room, whereas the Ciara cools it with ease.

There are plenty of options to customise the climate control to your preference. However, the instruction manual for the remote control is absolutely useless. It is far too technical and goes right over your head, hitting the wall behind you. The task of writing the manual should have been given to a high school student who has a Ciara at home. I had to search online to learn how to operate it, picking up useful bits and pieces of information from various sources.

Another issue with Mitsubishi, as with many air conditioner manufacturers, is that you may be supplied with a remote control that does not match the user manual. Fortunately, I received the correct RLH502A001 remote.

I rated the unit five stars because no product is perfect, and the Mitsubishi Ciara 3.3kW air conditioner comes very close. I put the poor instruction manual down to bad management. It is amazing how many managers are in positions of responsibility yet still do not understand what customers actually want. A simple chart showing what the little icons on the remote's screen mean would have been useful. Spreading the icons throughout the page text and diagrams in no apparent logical order turned the process into a paper chase.

Short service life – We have the above mentioned aircon system new when house was built, plus a smaller 2.0kw system. The 5kw unit only gets used during summer in the… Read more

lounge room. The unit has now failed with a 6 flash fault, which is either power or PCB board fault. Pretty disappointed as the unit is just over 5 years old. Was really expecting at least a 10 year life from these.

VERY QUICK AND PROFESSIONAL ! very impressed with the service provided.

Very responsive and good to work with. Prompt and organised. Show details