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Amber S.Illawarra, NSW
was great
fiona my cleaning was great cleaning my house and very good personality, very trustworthy. great cleaning service’s very happy with it.
was happy with all the cleaning services.
thanks amber sweeney. x
1 comment
The reviewer stated that an incentive was offered for this review
louise
- 2 reviews
Terrible
First cleaner never turned up for 4 weeks so they sent another cleaner who was great and she only lasted 2 weeks. They have a lot of staff that just leave. Still waiting to hear about another cleaner but after 5 days of not hearing anything I just canceled
1 comment
Absolute DomesticsAbsolute Domestics
Hi Louise, we would love the opportunity to locate your booking and investigate why you haven't been contacted in the last 5 days as this is certainly not the experience we want you to have using our ...
Read moreAgency. Can you please email your details to feedback@absolutedomestics.com.au so that we can address this issue as soon as possible. Regards, Absolute DomesticsReliable and great service
Nancy has been our cleaner, she is absolutely amazing! On time every time.
Thank you so much for your great work. There is never an item left out, always spotless every visit!
Highly recommended.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Nathan, it's wonderful to hear how happy you are with your cleaner Nancy and we thank you for your recommendation of the service provided. Regards, Absolute Domestics
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BIndu Illawarra, NSW
Customer review
Cleaner Beth was very good and absolute domestics has been good is chasing everything up and the service was good and was very reasonable charges.
Beth came on time and left the bathrooms spotless.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Blndu, it's great to hear that your cleaner Beth has left your bathroom spotless! Thanks for using our service. Regards, Absolute Domestics
Lola Szandruk Sydney, NSW
It has been a wonderful help for me yes Iam lost with out your help
Had operation on my knee and have damaged my right shoulder , so I needed help was worried as Iam particular but the help has been so good to me thank you
1 comment
Absolute DomesticsAbsolute Domestics
Hi Lola, it's wonderful to hear how helpful the service has been and we really appreciate your 5 star review. Regards, Absolute Domestics
Narelle HeafeyHunter Region, NSW
Good quality work
Great work always in time lovely person would recommend house always was clean to come home to after work was willing to work around me if I have to change days
1 comment
Absolute DomesticsAbsolute Domestics
Hi Narelle, thank you for sharing. We are so pleased to hear how happy you are with the cleaner and service. Regards, Absolute Domestics
Our cleaner
Our cleaner Lisa has been great. She has been good at being flexible in these unknown times. He cleaning was good and did what we needed her to do. Thanks
1 comment
Absolute DomesticsAbsolute Domestics
Hi KLA, thank you for sharing this lovely feedback about your cleaner Lisa. We really appreciate it. Regards, Absolute Domestics
Excellent service - reliable - lovely to deal with
Great company to deal with - super organised, lovely people, great cleaners and very thorough. After the first visit they called to check I was happy with the service. Thanks guys - would thoroughly recommend.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Marion, thank you for your recommendation and lovely five star review of your experience using our Agency. Regards, Absolute Domestics
Bruce WSouth-Eastern Region, NSW
- 5 reviews
- 7 likes
Poor cleaning and had to ask for the free hour
When we booked the cleaning for my wife’s mother, we met the cleaner on-site and went through the specific areas we wanted cleaned. This included the ceiling fans, light shades, high surfaces and the complete bathroom. We arrived at the house a few hours after the last clean in Dec 2020 and none of the fans or light shades had been cleaned, the bathroom wall tiles were covered in grime (and the bathroom was only 12 months old) and there was a spider web covered in dust hanging from the ceiling in the bathroom. Plus, after the second clean, I ha...
Read mored to ring up to ask why we didn’t receive our free hour as advertised - apparently neither this clean, nor another we had also started for our own home outside Canberra at the same, had been marked as new jobs. Appears that it is not automatically applied - you have to ring up and ask for it. I have since cancelled both cleans.1 comment
Absolute DomesticsAbsolute Domestics
Hi Annoyed HomeSide Customer,
Unfortunately we have been unable to identify your booking so that we can investigate this feedback further. Can you please email your contact details to feedback@absolutedomestics.com.au so that we know who you are?...
Read more We clean thousands of homes throughout Australia every year and consider ourselves a very reliable and professional company that works on finding suitable cleaners for our clients so that all services booked are completed to the satisfaction of both parties. We would love the opportunity to look into this further to see what has gone wrong so please make contact. Regards, Absolute DomesticsFind out how Absolute Domestics NSW compares to other House Cleaning Services
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Gailsydney
- 9 reviews
- 3 likes
An excellent company
Every time I use Absolute Domestics for a cleaner I am happy with the service. Prompt, efficient, understanding and so professional, would recommend every time. Any small problems are immediately sorted out and I have no complaints at all.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Gail, thank you for taking the time to share this lovely feedback about your experience using our service. Are are thrilled to hear how happy you are! Regards, Absolute Domestics
Jim A.Sydney Surrounds, NSW
Not a reliable company
Booked for domestic cleaning. All I recieved were text messaged saying someone will be in contact. The only contact being made was me calling them for updates on when spmeone can out. Ended up canceling as they could not give me a confirmed date.
1 comment
Absolute DomesticsAbsolute Domestics
Dear Jim,
We are sorry we have been unable to find you an available cleaner this week in the lead up to Christmas. Our cleaners are extremely busy around the festive period and we are happy to contin...
Read moreue looking for you if you would like to start the service in the new year. Please let us know if we can help.Sajan C.Sydney, NSW
Absolute Domestics are terrible
End of lease cleaning service for 3 bed/1 Toilet,I would say they are Absolute Rubbish and cheats.
1. Cleaner promised to come by 8 AM,he arrived by 12.30 pm. Not even a call to say he is coming late, or even offered apology.
2. Assured to complete the cleaning by 5 hours for $305, instead took 8 hours to finish.
3.Cleaner was very rude and nasty.
4.Cleaning was below standards and I was penalized by the Real Estate.
5. AB never offered any apology..and avoiding my calls.
6. Absolute Domestic are money swindlers.
7. They purposely delay the job to swindle money. After 3 hours, every hour they charge extra.
8. Cleaning was below standards no proper industry based cleaning material used....
2 comments
Absolute DomesticsAbsolute Domestics
Hi Sajan,
While we understand you are not satisfied with the end of lease cleaning service you recently received, we strongly believe that our cleaning contractors must also be treated with respect. ...
Read more Our cleaners are carefully selected, police cleared, reference checked and trained. The cleaner who was sent to do this job has completed hundreds of one off cleaning jobs in the last 12 months, all with good reviews. As an Independent Operator, he also receives referrals for cleaning jobs on a regular basis. Due to the way the cleaner and our staff have been spoken to, and the involvement of the Police to allow the cleaner to leave your premises once finished, no further contact will be made. Regards, Absolute DomesticsCleaning Contractor to be treated with respect ??
Big joke & lie..... Please maintain professionalism and some integrity....
Your contractor misbehaved and was rude while I was only questioning unsat...
Disappointing ongoing service
I found my experience was disappointing on the whole - Inconsistent service, basic surface clean - elbow grease not used. Streaks on windows and mirrors, cupboards. I found I would be spending an hour after each clean doing a clean myself.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Nicole,
As an agency with over 28 years in the domestic cleaning business, we clean thousands of homes throughout Australia every year and we certainly want you to love the service provided. ...
Read more We are sorry to hear you are disappointed with the cleaner that provided your service and we would love the opportunity to fix this for you. So that we can identify your booking, please email your contact details to feedback@absolutedomestics.com.au so that we can review the details of your service and cleaner provided. Regards, Absolute DomesticsAngelaSydney, NSW
Great service
Great service - our cleaner (3+ years) has always done a great job, has arrived on time, really professional and always very through. Absolute domestics has been very easy to deal with and I appreciate the regular check in calls.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Angela, we are thrilled to hear how happy you are with the service provided and thank you for sharing this lovely feedback with others. Regards, Absolute Domestics
Great cleaning service
I have been with Absolute Domestics for around 5 years and they have always been very accommodating and organised with high quality staff that care about the quality of their work.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Mel, thank you for choosing Absolute Domestics for your domestic cleaning needs and we are so pleased to be able to help with the housework over the past 5 years! Regards, Absolute Domestics
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Local CoogeeSydney, NSW
Horrible
Cleaner did not arrive in time, cleaned poorly and ruin bed linen, curtains and kitchen towels with bleach, however cloths and other then bleach cleaning products have been provided. He took my face towel to clean windows; shower tiles were not cleaned but he spent 30 min wiping shower glass door. Disappointed. Zero stars. Never again!
1 comment
Absolute DomesticsAbsolute Domestics
Hi Local Coogee,
Can you please email your contact details to feedback@absolutedomestics.com.au so that we can locate your booking....
Read more As an agency with over 28 years in the domestic cleaning business, we clean thousands of homes throughout Australia every year. We consider ourselves a very reliable and professional company that works on finding suitable cleaners for our clients so that all services booked are completed to the satisfaction of both parties. We would love the opportunity to look into this further to see what has gone wrong so please let us know who you are so that contact can be made. Regards, Absolute Domesticsgreat
very happy with the service provided unhappy that i cannot continue with the service but things have changed for us ,would recommend this company to others maybe i was lucky
1 comment
Absolute DomesticsAbsolute Domestics
Hi Joan, thank you for sharing this feedback and we hope that if your circumstances change again we will be able to help again in the future. Regards, Absolute Domestics
Brilliant job by Col
Hi Nikki
The job completed by Col yesterday was the best clean ive received since engaging the service of Absolute Domestics.
He left no stone unturned, & is an absolute credit to the company.
I will certainly be requesting Col for all my future services, & will be recommending his service to anyone who will listen.
Please pass on my appreciation to him, & if there's any way to commend him for the work from an internal perspective within Absolute Domestics, i would certainly recommend it.
Thank you
1 comment
Absolute DomesticsAbsolute Domestics
Hi Michael, we really appreciate you taking the time to share this feedback about your cleaner Col and will be sure to pass it on. Regards, Absolute Domestics
IsabellaSydney, NSW
Great customer service
I’ve had a few cleaners from absolute domestic over the years and they all have been wonderful people. The quality of the clean generally depends on the cleaner, but they were all wiling to listen to feedback and accommodate. Will use again!
1 comment
Absolute DomesticsAbsolute Domestics
Hi Isabella, thank you for sharing this lovely feedback. We love hearing how happy you are with the service provided. Regards, Absolute Domestics
Disappointed Hunter Region, NSW
Worst ever cleaning job I have seen
I was so excited to think I would go home from work to a clean house! Was so disappointed with the result it didn’t look any different from when I left it in the morning. The floors were still dirty and the kitchen had not been touched. I will have to still spend my weekend cleaning the house! So so disappointing will not recommend this company to anyone...
1 comment
Absolute DomesticsAbsolute Domestics
Hi Disappointed, have you contacted us at the Agency to let us know so that we can identify your booking and look into this further? We have thousands of terrific cleaners and as an Agency, if you are...
Read more ever unhappy with the service provided we can usually fix it and would welcome the opportunity to resolve any issues you have. Please send your contact details through to feedback@absolutedomestics.com.au so that we can give you a call. Regards, Absolute DomesticsQuestions & Answers
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Absolute DomesticsAbsolute Domestics
Hi Amber, we are so pleased to hear how much you are enjoying your cleaning service with your cleaner Fiona. Thanks for sharing. Regards, Absolute Domestics