First review Spring Clean
I booked a spring clean and was very happy with the work done. I believe it is luck though - I don't believe that Absolute Domestics train or ensure their contractors work to a standard, or support you when they don't meet the standard.
Great service, good job!
Domestic Service promptly organized a cleaner and kept me informed through the whole process, very professional! After that I organized everything directly with Andrew, the cleaner, he also did a great job.
I loved Nikki, she was so helpful, professional and overall lovely.
Thank you, I will be using this service again for sure.
She was very thorough with the cleaning and great at her job.
Amazing value for money!
We are really happy with the cleaner that was sent. Fantastic job, polite, punctual and really great. I would highly recommend Absolute for anyone looking for some help with cleaning.
Great job done
The team I hired for dusting in a particularly challenging house with lots of ornaments did a great job. I was happy to pay for the extra time as their attention to detail meant a great result and a very clean house.
I arranged for a spring clean. Not exactly spring, but who cares?
OUTSTANDING service. My house is a home again.
I was much impressed by the cleaner's professional approach and commitment.
I would definitely and without hesitation use this service again. Thank you very much.
Our cleaner was absolutely fabulous. She was always professional and efficient and nothing was ever too much trouble. She used her initiative and did things without being asked which was wonderful. Her attention to detail made her the best cleaner I have ever had. She was also a wonderful lady who became part of our family.
I had a spring clean completed yesterday and the clean is superb. The cleaner communicated with me during the day to check if I wanted him to continue . The house was very clean in all the main areas and he even did area's I would not have expected but very much appreciated. The cost was fair and I would use again.
My cleaner was the most awesome cleaner
I had cleaning done with Sonia. She was absolutely awesome. Nothing was too much trouble. Her attention to detail was fabulous.
I also have an indoor fur baby (a cat). He is indoors only. She even got on beautifully with my cat.
On time fabulous cleaner. Could not ask for a better cleaner.
I have had a cleaner for the last 20 years...she was by far the best.
professional, efficient and a lovely woman.
My cleaner arrived she turned out to be professional, efficient and a lovely woman. The standard of her work was terrific! I will look forward to her help in my house each time she comes.
Good value for money. Our cleaner was trustworthy (with paper documentation) and followed instruction. communication via the notebook works well. On occasion there were small issues where things had been missed or not done properly, but it was rectified after raising the issue. I would recommend this service.
Very Professional and efficient and in the time frame stated. Very happy with the prompt service. Would be happy to recommend to anyone. Cleaners gave us time care and were very courteous
Great service and thorough cleaning
I was really happy with the service provided by AbDom and the cleaning team assigned to my job. They both worked so hard and cleaned the kitchen very thoroughly. I gave them a briefing on arrival and outlined priority areas, but they finished everything within the allocated time.
Making the booking through absolute domestics was seamless. When I put the enquiry through on Sunday afternoon, I wasn't sure if they would be able to find someone on such short notice, but before lunchtime on Monday they had secured me a booking for first thing Tuesday morning.
Overall I am extremely satisfied with the experience and will keep AbDom in mind for future reference.
Unreliable, untrustworthy & unresponsive - a complete waste of our time
On Monday we called Absolute Domestics to book a once-off general home clean as we have friends coming over to stay at our place from Fri evening, they confirmed our booking the same day with cleaner Abe for Wed morning at 8:30am. Abe also confirmed the job by SMS. However Abe didn't show up on the morning and no calls or SMS or email to tell us what was happening. We waited patiently as we understand delays can happen. Finally we got a call from Absolute Domestics shortly before 9am, they apologised and told us that Abe had an emergency and th...ey would look for a replacement to do the job. Again, we understand emergencies can happen so we were happy to be flexible to fit in with their schedule. We even gave them the flexibility of 3 other time options over 3 separate days ranging from Wed afternoon to Friday morning, but even up to 5pm on Wed, we have heard nothing from them. I called them up around 2pm on Wed to check on the status and they said they were still waiting for cleaners to take the job, couldn't advise me when they would be able to find one but would let us know by 5pm. Basically there was no communications from them since the first call to apologise and reschedule. We've been left dangling for the whole day not knowing how to reschedule our other plans for the week. We were understandably very upset as they had left us hanging out to dry and this jeopardised our preparation work for our staying guests. With not much time left, it wasn't easy to find another cleaner to take on our job. After spending much time and effort, and out of a desperate measure, we finally had to get one cleaner who fitted us in in between jobs on Thurs but at a dearer price for a lesser clean. This is the first time we try Absolute Domestics and for sure we will never try them again. Their unreliable and non-responsive service at our cost is simply unacceptable, a complete waste of our time. If we could give them a negative or zero star rating, we would.
Wouldn’t use this service
Wouldn’t recommend this service. Had an end of lease clean done as we are renting our property. The bathroom mirror wasn’t cleaned properly. The floors weren’t vacuumed and mopped properly. Our garage was converted to an office and they didn’t mop/vacuum that area at all even thought we specifically asked them to. There were also really obvious marks left on the kitchen doors. I ended up having to clean a lot myself. Definitely won’t be using again.
Very disappointed overall
We complained about the standard and were told to fix it ourselves by talking to the cleaners. We did and didn’t get any improvement and no follow up to see if we had any issues. They also had a lot of absenteeism that was last minute and was inconvenient to us.
The best of these services I have ever dealt with. Rodrigo and Jessica were on time, did a great job and
managed to complete all that I asked of them and more in the allocated time. Highly recommended.
Thank you Ashlee
Our cleaner of over two years has been absolute brilliant . Hard working and punctual. She worked diligently and without fuss. Nothing was a hassle to her even if routine was changed.
Christmas present clean
My daughter's bought me this clean for Christmas, the cleaning was so bad my daughter's and myself re-cleaned ourselves. 180.00 WASTED MONEY FOR NOTHING. the cleaners came back the next day to fix what they didn't clean in my bathroom and still left it dirty.mirrors not clean. White bath was yellow. The cleaners were very rude.
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