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Absolute Domestics VIC
4.3 from 532 reviews · View Statistics

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First time with Absolute Domestics and I will continue to use them

published

This is the first time that I have used Absolute Domestics to do a 2 hour fortnightly clean in my house. Michael arrived on time. As I had an appointment in 2 hours he reminded me that I had an extra hour for free being a new customer and so offered this extra hour for his next visit. I requested that he do a detailed clean of my 2 bathrooms and powder room. The job was done quietly and perfectly in the 2 hours. I will definitely continue to use this service!

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi penstar52, thank you for taking the time to share this feedback about the service provided and we look forward to continuing to provide a service you love. Regards, Absolute Domestics

Excellent Service

published

Just wanted to express my appreciation for Sharon. She is hard working, efficient and her attention to detail is amazing. She is a lovely person with very positive energy and my dog adores her as well. She works non stop, displays very refreshing initiative and already has made my home more manageable and less overwhelming uncovering items I thought were lost forever! I understand I’m paying for a service but nowadays that doesn’t often necessarily mean quality attention. So to have someone not just do the bare minimum and display the honesty, integrity and work ethic she does is outstanding and I trust she is valued within your organization as well. Thanks again Sharon, you are a gem x

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Lucinda, thanks for providing this outstanding feedback about your cleaner Sharon and the attention to detail she provides. We really appreciate you taking the time to share your experience. Regards, Absolute Domestics

Neededitdone

NeededitdoneSouthwest, VIC

  • 2 reviews

Great customer service.

published

The team at Absolute Domestic Vic were always happy to help with any question or concern in a prompt & professional manner. The cleaners have been extremely friendly & always happy to accommodate your individual cleaning needs.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi, thanks for the great feedback about our Customer Service team! We really appreciate you taking the time to share this lovely 5 star review. Regards, Absolute Domestics

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Clean was terrible, customer service worse

published

First clean they didn’t touch the wet areas as I had specially requested so 3 days later I had to pay for them to come back. It was very ordinary. Third clean, cleaner advised she was leaving and left my bathrooms in a disgusting state. When I text her about it she said ‘Sorry I missed it’. Addressed it with the company (took two emails to get an initial reply), they offered a free clean to which I accepted, and haven’t heard back. I then emailed requesting a refund of monies may be a more suitable way to settle my complaint and still didn’t hear back. Disgusting service.

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Incentivised ReviewNo
2 comments
Absolute Domestics
Absolute DomesticsAbsolute Domestics
Mel
Mel

I certainly appreciate that, but your attempt at rectifying the concern is the bigger concern here.

Julie Moore

Julie MooreGreater Melbourne (Outer), VIC

  • 2 reviews

Loved the Service

published

Absolute Domestics has been a wonderful service for my cleaning, I have been really impressed with the quality of staff and their work. I would certainly recommend their services to anyone needing a cleaner.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Julie, thank you for your recommendation and for sharing this lovely 5 star feedback about your service. Regards, Absolute Domestics

Anne

AnneGreater Melbourne (Inner), VIC

Best cleaning service I have ever had

published

The two people who came to my house last week to do a pre-sale clean did a fantastic job. I had saved all the more challenging items for them - e.g. ceiling fans, skirtings, venetian blinds, heating / cooling ducts, light fittings.
They were very thorough in their work, and the result was excellent. They were courteous and helpful - even replacing some window screens removed by another trades-person but not replaced. And.... all for a very reasonable price.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Anne, it's a great idea to save the jobs you don't want to do yourself and have your cleaner take care of these for you and we are thrilled to hear how happy you are with the outcome. Thanks for sharing, Absolute Domestics

Peta

Peta Greater Melbourne (Inner), VIC

Unreliable, unprofessional, home left dirtier ‘after my cleaning service

published

Spoke to cleaner at 9am to confirm booking which cleaner responded saying they were 10 minutes away. After waiting for 3 hours and numerous phone calls. Cleaner could not be reached.
Cleaner arrived 5 hours late and left after 1 and a half hours (for a 3 hour booking) On return, the place was beyond dirty. The floors were sticky and worse than we left them. No counter tops or table were cleaned. Being a pregnant frontline worker nurse in a pandemic I was really upset we have not only wasted a whole day but a much dirtier house to fix.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Wonderful service

published

Wonderful service. Flexible and reliable cleaning. I was very happy with the service provided and the ability of providing a lovely person to clean my house. I was very lucky

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Tracy, thank you for your 5 star review of our service. We are so pleased to hear how much you enjoy it. Regards, Absolute Domestics

David L.

David L.Greater Melbourne (Inner), VIC

Unreliable

published

First cleaner was good, then left AD after a year and left us as a result unfortunately Second cleaner was more expensive, slower, and left us after one clean. Third cleaner left AD and so never started with us. Forth cleaner said she'd start with us in a month and changed her mind after two weeks and getting AD to find another cleaner. I say this to AD: don't bother. We need some form of reliability of service, and this has been the opposite.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics
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Julie Szego

Julie SzegoGreater Melbourne (Outer), VIC

Extraordinary attention to detail

published

Hard to overstate how happy I was with the service. Alex and his lovely assistant worked on my long-neglected weatherboard holiday home. They went way beyond the call of duty, showing initiative and doing a thorough and even artful job. They scrubbed mould from my bathroom ceiling and from a door that had been unopened for decades, unearthed rubbish from forgotten corners of cupboards, flipped the bed mattress (and then put fresh linen on it) beat and shampooed the rugs— none of which I had asked for. They even updated me on their progress as they worked, sending me photos of what they’d found and advising on safety hazards. Extraordinary dedication and professionalism.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Julie, we are thrilled to hear how happy you are with the work completed by your cleaner Alex. Thank you for taking the time to share this feedback. Regards, Absolute Domestics

Glammi White

Glammi WhiteGreater Melbourne (Inner), VIC

  • 4 reviews
  • 2 likes

Didn't know my cupboards were quite that white!

published

Absolute Domestics found me a cleaning team in good time and they spent 4 hours (x2 people) cleaning from top to bottom.
We have a very big house - which has been sorely neglected this year - they did everything I asked and more.
Not the cheapest service, but the service I got was definitely worth every cent.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Glammi, we are so pleased to hear that your service was money well spent and you got everything and more you asked for! Thanks for sharing. Regards, Absolute Domestics

MICK

MICKGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 3 likes

unprofessional

published

delays in contacting me from the time I first contact A/D.. Sent illequiped & what seem to me an inexperience house person to do the work. too expensive for low standard of work.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Thanks Sherryn

published

Our cleaner has been great, very accommodating, trustworthy and thorough. I was always pleased to come home after she had been there. Our situation has changed for regular cleans but the one offs will still be something I'll do. Thanks

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Anita, thank you for sharing this kind feedback about your cleaner Sherryn and we look forward to helping with one off cleans as they're needed. Regards, Absolute Domestics

Fantastic service

published

Reliable service, top quality clean. Friendly, professional staff. We have been very happy with the service. The bathrooms and floors are always spotless. We would recommend to friends and family.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Nina, we are thrilled to hear how happy you are and thank you for recommending us to family and friends. Regards, Absolute Domestics

Amazing! Takes a load off my mind.

published

Always to an exceptional standard - especially shower, toilet, vacuuming and mopping, my most despised cleaning tasks! Very responsive to requests and slight alterations to cleaning tasks. Friendly and approachable, and lovely to work with.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Merryn, we are so pleased that your cleaner always works to an exceptional standard and is friendly and approachable. Thank you for sharing. Regards, Absolute Domestics

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Bianca

BiancaGreater Melbourne (Metropolitan), VIC

Thank you Vivien

published

Thank you Vivien for all your help over the last couple of years. We couldn't have done it without you. You were professional always on time, and spot on on your work. Thanks again.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Bianca, thank you for providing this lovely 5 star review for your cleaner Vivien. Regards, Absolute Domestics

Fantastic, easy to use service

published

Amazing cleaning service, I organised a spring clean and our house is now immaculate. Absolute Domestics is easy to organise and communicate with about the clean I wanted. Fantastic service!

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Mel, we love hearing that your home is immaculate thanks to the help of our spring clean service. Thanks for sharing. Regards, Absolute Domestics

Seamless process and wonderful cleaners

published

We have used cleaners through Absolute Domestics for more than 10 years and they have been fabulous. When one has needed to leave Absolute Domestics have been able to seamlessly fill the slot with someone new, which has been very helpful as a busy professional household.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Kathy, thank you for your loyalty with the Agency for more than 10 years! We really appreciate your 5 star review of the service we provide. Regards, Absolute Domestics

jimjan

jimjanGreater Melbourne (Metropolitan), VIC

  • 2 reviews

this is perfect, cannot live without a cleaner

published

Most cleaners from Absolute Domestics have been excellent; I have been really happy and would definitely return to your agency. the staff have been excellent and efficient too, thank you very much.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Jimjan, it's fantastic to hear you can't live without having a cleaner and look forward to helping any time it's needed with one of our friendly and efficient cleaning contractors. Regards, Absolute Domestics

Tracy N.

Tracy N.Greater Melbourne (Outer), VIC

Professional cleaning service

published

My cleaner Julie was lovely, reliable and trustworthy. She cleaned my house for many years and on the rare occasion she couldn't clean on my normal day, she would always offer to come on another day instead. Absolute Domestics were professional to deal with and contacted me on a regular basis to check in and make sure I was still happy with the service. They are a bit more expensive than engaging a cleaner directly due to their fees that the cleaner needs to pay but are more professionally run than engaging one directly.

Incentivised ReviewNo
1 comment
Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi Tracy, we are so pleased to hear how much you loved the service provided by both our Agency and your lovely cleaner Julie. Thanks so much for sharing. Regards, Absolute Domestics

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Questions & Answers

thylacine

thylacineasked

VIC, Melbourne

Is it possible to arrange chemical free cleaning by a fragrance free cleaner?

2 answers
Tina M.
Tina M.

yes my cleaner uses my Enjo with no product

Absolute Domestics
Absolute DomesticsAbsolute Domestics

Hi thylacine, our cleaners prefer to use the clients products and equipment so that your home is cleaned the way you like it. Regards, Absolute Domestics

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