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First time with Absolute Domestics and I will continue to use them
This is the first time that I have used Absolute Domestics to do a 2 hour fortnightly clean in my house. Michael arrived on time. As I had an appointment in 2 hours he reminded me that I had an extra hour for free being a new customer and so offered this extra hour for his next visit. I requested that he do a detailed clean of my 2 bathrooms and powder room. The job was done quietly and perfectly in the 2 hours. I will definitely continue to use this service!
Just wanted to express my appreciation for Sharon. She is hard working, efficient and her attention to detail is amazing. She is a lovely person with very positive energy and my dog adores her as well. She works non stop, displays very refreshing initiative and already has made my home more manageable and less overwhelming uncovering items I thought were lost forever! I understand I’m paying for a service but nowadays that doesn’t often necessarily mean quality attention. So to have someone not just do the bare minimum and display the honesty, integrity and work ethic she does is outstanding and I trust she is valued within your organization as well. Thanks again Sharon, you are a gem x
Great customer service.
The team at Absolute Domestic Vic were always happy to help with any question or concern in a prompt & professional manner. The cleaners have been extremely friendly & always happy to accommodate your individual cleaning needs.
Clean was terrible, customer service worse
First clean they didn’t touch the wet areas as I had specially requested so 3 days later I had to pay for them to come back. It was very ordinary. Third clean, cleaner advised she was leaving and left my bathrooms in a disgusting state. When I text her about it she said ‘Sorry I missed it’. Addressed it with the company (took two emails to get an initial reply), they offered a free clean to which I accepted, and haven’t heard back. I then emailed requesting a refund of monies may be a more suitable way to settle my complaint and still didn’t hear back. Disgusting service.
Loved the Service
Absolute Domestics has been a wonderful service for my cleaning, I have been really impressed with the quality of staff and their work. I would certainly recommend their services to anyone needing a cleaner.
Best cleaning service I have ever had
The two people who came to my house last week to do a pre-sale clean did a fantastic job. I had saved all the more challenging items for them - e.g. ceiling fans, skirtings, venetian blinds, heating / cooling ducts, light fittings.
They were very thorough in their work, and the result was excellent. They were courteous and helpful - even replacing some window screens removed by another trades-person but not replaced. And.... all for a very reasonable price.
Unreliable, unprofessional, home left dirtier ‘after my cleaning service
Spoke to cleaner at 9am to confirm booking which cleaner responded saying they were 10 minutes away. After waiting for 3 hours and numerous phone calls. Cleaner could not be reached.
Cleaner arrived 5 hours late and left after 1 and a half hours (for a 3 hour booking) On return, the place was beyond dirty. The floors were sticky and worse than we left them. No counter tops or table were cleaned. Being a pregnant frontline worker nurse in a pandemic I was really upset we have not only wasted a whole day but a much dirtier house to fix.
Wonderful service. Flexible and reliable cleaning. I was very happy with the service provided and the ability of providing a lovely person to clean my house. I was very lucky
First cleaner was good, then left AD after a year and left us as a result unfortunately Second cleaner was more expensive, slower, and left us after one clean. Third cleaner left AD and so never started with us. Forth cleaner said she'd start with us in a month and changed her mind after two weeks and getting AD to find another cleaner. I say this to AD: don't bother. We need some form of reliability of service, and this has been the opposite.
Extraordinary attention to detail
Hard to overstate how happy I was with the service. Alex and his lovely assistant worked on my long-neglected weatherboard holiday home. They went way beyond the call of duty, showing initiative and doing a thorough and even artful job. They scrubbed mould from my bathroom ceiling and from a door that had been unopened for decades, unearthed rubbish from forgotten corners of cupboards, flipped the bed mattress (and then put fresh linen on it) beat and shampooed the rugs— none of which I had asked for. They even updated me on their progress as they worked, sending me photos of what they’d found and advising on safety hazards. Extraordinary dedication and professionalism.
Didn't know my cupboards were quite that white!
Absolute Domestics found me a cleaning team in good time and they spent 4 hours (x2 people) cleaning from top to bottom.
We have a very big house - which has been sorely neglected this year - they did everything I asked and more.
Not the cheapest service, but the service I got was definitely worth every cent.
delays in contacting me from the time I first contact A/D.. Sent illequiped & what seem to me an inexperience house person to do the work. too expensive for low standard of work.
Our cleaner has been great, very accommodating, trustworthy and thorough. I was always pleased to come home after she had been there. Our situation has changed for regular cleans but the one offs will still be something I'll do. Thanks
Reliable service, top quality clean. Friendly, professional staff. We have been very happy with the service. The bathrooms and floors are always spotless. We would recommend to friends and family.
Amazing! Takes a load off my mind.
Always to an exceptional standard - especially shower, toilet, vacuuming and mopping, my most despised cleaning tasks! Very responsive to requests and slight alterations to cleaning tasks. Friendly and approachable, and lovely to work with.
Thank you Vivien
Thank you Vivien for all your help over the last couple of years. We couldn't have done it without you. You were professional always on time, and spot on on your work. Thanks again.
Fantastic, easy to use service
Amazing cleaning service, I organised a spring clean and our house is now immaculate. Absolute Domestics is easy to organise and communicate with about the clean I wanted. Fantastic service!
Seamless process and wonderful cleaners
We have used cleaners through Absolute Domestics for more than 10 years and they have been fabulous. When one has needed to leave Absolute Domestics have been able to seamlessly fill the slot with someone new, which has been very helpful as a busy professional household.
this is perfect, cannot live without a cleaner
Most cleaners from Absolute Domestics have been excellent; I have been really happy and would definitely return to your agency. the staff have been excellent and efficient too, thank you very much.
Professional cleaning service
My cleaner Julie was lovely, reliable and trustworthy. She cleaned my house for many years and on the rare occasion she couldn't clean on my normal day, she would always offer to come on another day instead. Absolute Domestics were professional to deal with and contacted me on a regular basis to check in and make sure I was still happy with the service. They are a bit more expensive than engaging a cleaner directly due to their fees that the cleaner needs to pay but are more professionally run than engaging one directly.
Questions & Answers
Is it possible to arrange chemical free cleaning by a fragrance free cleaner?
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