AstralPool RT/RTX Questions & Answers

You mean past te spinning rotor ? That would mean that the particles are so small that they pass the filter. That is easily possible as the filter has very large pores and is really only meant for leaves. Also, the 2 cartridges (I assume you have the model with the 2 cartridges) are very hard to clean and there is a little plastic box in the cartridge where the dirt will always accumulate behind.

Forget it. The whole design of this model was a failure, they abandoned the production after a small time. People sometimes have to cut their losses and buy a decent, I mean non Astral Pool product, or start a fight with this company who will not answer you anyway.

Mine is like THE BEST! I got a demo before as I saw the max reviews and I swear my 90 thousand ltr pool has never looked so good. Would demo if not sold if that helps

I have an RT which worked well until the engine died. Problem is, there is no spare parts in Australia and therefore I've now been waiting for 6 weeks for spare parts to be shipped over from overseas. I rang a few times and each time I'm told that everything will be fixed in 2 weeks. So, it might work well but make sure you are aware of all the warranty issues if you have a problem with it.

Yes, issues and issues and issues. Shortly after I wrote my review up here, the robot stopped working as it should, and now only takes in an odd number of leaves. Expensive and useless, just like the Astral pumps and chlorinators.

Heeey! I payed $2200 and never regretted anything!!

Thanks.

Is it worth going to the rtx as opposed to the rt ???

It's worth it. Trust me !

Had an RTC put in pool; never ever turned itself off. Used 4 times. Diagnosis - Motor had it. Not offered replacement. Offered new motor under warranty. Understand, thing was a few days old. Apparently motors do not last very long. Well, this one lasted about 12 hours. Gave it back to them.

1800 $ the worst investment I ever made