1 photo
Aussie Living Homes
Listing monitored by Aussie Living Homes

Reviews

  • Build Stage
  • Customer Service
    4.6 (78)
  • Site Admin
    4.6 (67)
  • Timeliness
    4.5 (67)
  • Structural Integrity
    4.8 (57)
  • Plumbing & Waterproofing
    4.8 (54)
  • Electrical & Lighting
    4.7 (53)
  • Flooring
    4.8 (56)
  • Transparency
    4.7 (71)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Jack P.
Jack P.Perth, WA

Professional and a great Experience

published

So far I have been working with Ben at Aussie Living and he has been nothing short of amazing. Professional and a great experience this far. Quick and prompt and he has been checking in on me throughout the journey. Would highly recommend Ben to any friends or family looking to build. Aussie Living has been great.

Customer Service
Site Admin
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Arnell Aguila
Arnell AguilaPerth, WA

Awesome

published

Aussie Living Homes had done a good job with our first home. We are very satisfied and would recommend them to others because they have high standards especially to first home buyers. It is because their team is more than capable of doing their roles. We never had a doubt having Aussie Living Homes for making it possible.

Customer Service
Site Admin
Aussie Living Homes
Aussie Living H.Aussie Living Homes

Hi Arnell,

This is so wonderful, thank you for your kind words! We are so happy to hear you had a great experience with Aussie and no doubt you are enjoying your beautiful new home. All the best from team Aussie!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Other Home Builders

 
 

0.0
(1,234)
Sandy L
Sandy LPerth, WA

Kept in the dark - Deceived by Aussie living homes

published
Customer Service
Site Admin
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Sandy L
Sandy L
Home Builders

Find out how Aussie Living Homes compares to other Home Builders

Know better, choose better.

Compare all

Exceptional customer service

published
Customer Service
Transparency
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Get quotes

Get quotes from Home Builders servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Lauren
LaurenPerth, WA

Mixed feelings

published
Customer Service
Site Admin
Aussie Living Homes
Aussie Living H.Aussie Living Homes

Related Articles

Previous

Tips for Choosing a Home Builder

Ready to build your dream home? For the best outcome, a lot of planning prior to building is recommended, so here are some tips to help you with choosing a home builder.

Wendy Z.
Wendy Z.14 Feb 2020
tips-for-choosing-a-home-builder

Making ProductReview.com.au's home builder reviews work for you

A quick guide to getting the most out of ProductReview.com.au when researching home builders. If you're feeling overwhelmed by information, we're here to help you cut through the noise and easily pinpoint the most useful reviews for your situation.

Nathan S.
Nathan S.14 Feb 2020
making-productreviewcomau-work-for-you

The best home builders in 2020

ProductReview.com.au has an extremely active community reviewing home builders all over Australia. We've harnessed their collectively knowledge to deliver a comprehensive list of the best builders in NSW, VIC, QLD, WA, SA, ACT, TAS, and an overall #1 winner for the whole country.

Nathan S.
Nathan S.7 Nov 2019
the-best-home-builders-in-2020
Next

Off to a Great Start

published

We have always purchased established homes and we entered into this process for our son a little unsure of all the steps involved in the construction process. We were impressed with the sales representative from Aussie Living Homes. He was extremely professional and transparent with costs involved with the building process and was a wealth of knowledge for all the questions we fired at him. He recommended The Loan Co. as a mortgage broker who got a fantastic rate with the bank for the loan.
It is only early days, but so far it has been a seamless and easy process and we are confident this will continue as we have been kept well informed of the process so far.

Customer Service
Transparency
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Hannah
Hannah Perth, WA

Stress free and well updated

published

Currently finished pre-construction of my home with Geoff Taylor and am very pleased with the journey so far. Weekly communication, flexible, approachable and kind.
The display show room is excellent.
I am looking forward to watching my home being built and the rest of the journey.
I would recommend Aussie Living Homes to anyone looking to build their home and would definitely use them again!

Customer Service
Site Admin
Aussie Living Homes
Aussie Living H.Aussie Living Homes

Thanks so much for your awesome review, Hannah! We are really happy to hear that you have had a great journey so far and we are excited to see your new home come to life!

- The Aussie Online Team

Taylor.C
Taylor.CPerth, WA
  • 2 reviews
  • 2 likes

Before you build.....

published
Customer Service
Site Admin
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Taylor.C
Taylor.C

Other Home Builders

 
 

0.0
(1,234)
Roimata
RoimataPerth, WA
  • 2 reviews
  • 2 likes

Amazing experience, couldn't be happier!

published

From start to finish the process was smooth. Every query I had was answered and I always had someone to talk to every step of the way which was important to me.

I've been in my home for 9mths now and there is nothing I would change about it. I love it!

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • +10Thumbnail
Customer Service
Site Admin
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Home Builders

Find out how Aussie Living Homes compares to other Home Builders

Know better, choose better.

Compare all
Anna
AnnaPerth, WA

Dissapointment is an understatement

published
Customer Service
Site Admin
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Get quotes

Get quotes from Home Builders servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Chanel
Chanel Perth, WA

Fine until you sign the dotted line

published
Customer Service
Site Admin
Aussie Living Homes
Aussie Living H.Aussie Living Homes

Just falls perfectly into place

published

I am very satisfied with the help of the whole team of Aussie Living Homes. My consultant Mr. Ray Hamilton has been very great in going the extra length to help me reach my dream to have my own home. From choosing the location, the ups and downs of preconstruction, and up to the building stage everything seems to have been in great timing and just falls into place and all throughout the process Mr. Hamilton has been so keen in guiding me. I have applied in a time where there is a great volume of people have built houses so quite understandably a few delays can be expected but overall the communication I got with the whole team has been great. I would totally recommend building with Aussie Living Homes. It has been the best decision I made!

Customer Service
Site Admin
Aussie Living Homes
Aussie Living H.Aussie Living Homes

This is so wonderful, thank you so much! We are so glad to hear that you are enjoying your experience with Aussie and with Ray. We are so excited to be on your new home journey with you, Francis.

Kind regards,
Aussie Online Team.

Dreams Do Come True

published
  • Thumbnail
  • Thumbnail
Customer Service
Site Admin
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Lee
LeePerth, WA

Awesome

published

Our experience has been very good so far great help from Geoff Taylor from the sales team. Awesome display homes and the pre start experience is fantastic. Really pleased with the regular updates as we move into construction hoping the experience so far continues. Would highly recommend Aussie Living Homes.

Customer Service
Transparency
Aussie Living Homes
Aussie Living H.Aussie Living Homes

Thanks so much for your kind words, Lee it's really appreciated. We couldn't agree more, Geoff is pretty awesome! We are looking forward to being on this exciting journey with you.

- Aussie Online Team

Other Home Builders

 
 

0.0
(1,234)

Initially excellent.. then service turned poor

published

We signed up in October 2019 with [name removed] a lady who no longer works for Aussie living-she was absolutely fantastic, no ask was too much. Her figures and Mortagage repayments were also spot on. Then BGC took over and got rid of many staff, worst communication ever no answers anytime.

Edit : after reading our review the customer service representative contacted us. Following this we arranged a time to talk over the phone, he then missed our scheduled call. The general manger got in contact. He provided an apology and advised that they would pay for shelving in our living area which is appreciated.

Customer Service
Site Admin
Aussie Living Homes
Aussie Living H.Aussie Living Homes
builttheinfinite
builttheinfinite

Thanks for your message. The general manager has been in contact and I have updated my review as he asked for.

Home Builders

Find out how Aussie Living Homes compares to other Home Builders

Know better, choose better.

Compare all
Read more reviews - page 2

Questions & Answers

Bebeth
Bebethasked
Aussie Living Homes

Hi, just wondering. When you order some materials like for example roofing materials, do you supposed to know when it will be delivered on-site? And what’s the standard time frame for you to start the job to install that materials? Thank you

1 answer
Aussie Living Homes
Aussie Living H.Aussie Living Homes

Hi Babeth! I believe we have been in contact recently regarding your roofing materials. Your Client Liaison will keep you regularly updated with all the information about time frames for delivery and installation. Each home is unique and so the time varies but you will always be kept informed if there are any delays. I hope this helps Babeth but please don't hesitate to contact us if you have any more questions. 9241 4911

Durga
Durgaasked
Aussie Living Homes

Can anyone suggest how long they do take to start building after shire approval. I am aware of some other builders who do start works in 2-3 weeks from shire approval. I am building with Aussie living, more than 1 month already gone from shire approval date. Initially they say its around month. Now they say its another month. when I ask why so late they say they have million things to do. I am not sure how many millions thing one need to do to start building. obviously I feel its rude response. Probably its not appropriate response to any client you work for. Now I am struggling to trust what they say. Can any one have experience with them in this regard.

2 answers
Middi
Middi

Hi durga ,
It took about 3 months after approval , I was very happy with the pace way they proceeded from there on ... I dont know how much it will cost but if its your new home I would recommend a independent building inspector .
Well you must get used to the rude responses and blatant lies . Everything said the quality of the building is the hands of the site supervisor . The office staffs are mere puppets .
Make sure you do include the soakwells in the contract . I wasnot happy with the way they did the drainage or the provisions that they were supposed to do as per contract .

Take photos of something you are in doubt of ,while the construction is happening , so that you some evidence to talk to the office . You will not get a chance to have a direct communication with site supervisor.

Cheers hope this helps

Sparkly oven
Sparkly oven

To be honest I think it depends entirely on the individual members that u deal with. We had the opposite experience of the poster above. Our build was super fast, our building supervisor had a few meetings with us and was available anytime we had questions. Weekly emails outlining exactly what was going to happen. 25wk build from site works - key handover. And our building supervisor even popped over 2wks after we were in to make sure everything was ok. Everybody we dealt with were great, no negative experiences at all. In comparison to other people in our estate who built with other builders, we are the lucky ones living in our home while they are still waiting

bmth
bmthasked
Aussie Living Homes

How long does it take for pad down after settlement?? we have waited over a month and a half after settlement already, and were just told that it may take another two months, thus being almost three and a half months until anything happens.. We had been patiently waiting as it was for the title of our property which took a year already (which is not aussie livings fault) but I just don't understand why on earth it is taking so long?! feels like we have been waiting an eternity and we didnt even get an estimated date on when the pad will go down till I asked 50x, then when I asked them why it will take so long I got no response.... what do I do to get it rolling a tad faster????

8 answers
Aussie Living Homes
Aussie Living H.Aussie Living Homes

Hi bmth,

I will give an indication of the steps in an approval process;

1. Final construction plans (structural variations are finalized).
2. Obtain Engineers Structural Certification of plans.
3. Obtain Energy Efficiency Compliance.
4. Obtain Home Indemnity Insurance
5. Obtain Developers Design Guideline approval.
6. Obtain Certified Design Compliance.
7. Obtain MRA approval (if required).
8. Obtain Town Planning approval (if required).
9. Obtain Building Licence approval.
10. Obtain Water Authority approval.

Occasionally this process can't begin until settlement has occurred. I know that I haven't given a firm answer to your question (I only have 1000 characters) but if Settlement is the last approval then you would generally be onsite fairly soon but if it is the first approval then you could be 2 to 4 months away.

Please call me on 9241 4911 to discuss your specific home.

Regards,
Anthony Oldershaw
Brand Manager

Angie
Angie

It took over 7 months from our settlement to our slab down. Then over a month for the brick work to start. They have been onsite for 5 weeks now and still our walls are not even half way done. I hope you won't have to wait as long as we have at it has been very stressful on our young family.

bmth
bmth

We waited roughly 5 months till construction, now the ball is thankfully rolling, we have the walls up and we are waiting for roof timbers. Hopefully it will go faster for you :)

Get an answer from our members and Aussie Living Homes representatives

Aussie Living Homes

Details

Compare all 4 Aussie Living Homes
CategoryHome BuildersHome BuildersHome BuildersHome Builders
Compare all 4 Aussie Living Homes
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Find the right Home Builder

Receive up to 3 quotes with ProductReview.com.au

Start NowNEW SERVICE