Beko DPU7360GX Questions & Answers

You might have to recheck your settings remove the tube let the water pass into the reservoir. If the reservoir is full it will not operate .If your clothes have not been spun dry you will have a problem as the cycles are dependant on the fact that you have used a particular spin speed .The clothes will always feel a little damp when removed this is normal and a few minutes in the room air they will feel dry.If the reservoir has water in it after a cycle you know it is extracting the water .Then reconnect your hose if there is water in the reservoir the drain hose cannot be fixed any higher than 800mm(80cm) otherwise its like trying to push shit uphill.Make sure all your filters are clean.let me know what happens other than that you may have a heat pump problem which will require service

Man, I've only just seen this reply. Checked everything and still no water being extracted. Couldn't find a repair agent who knows anything about heat pump condenser dryers so it's just sitting in garage now. Thanks for the reply.

Hello, I had this problem with the other Beko condenser dryer but not with the heat pump dryer (which I upgraded to because of this issue with the condenser dryer). I didn't notice too much tangle but it definitely will still tangle to a certain extent. Was just happy that my clothes came out dry unlike the condenser model. I didn't take note of the reversing feature too much though because I walk away for the whole duration so I can't help you there though it sounds faulty. Maybe you can ask the sales person who sold you the machine or someone from Beko support to see if this is what it does or if the machine is faulty.

I just spoke to a Beko representative who referred it onto a technician who said that is the way the program operates.It does not go for a few minutes in one direction and then a few mintues in the opposite like my old Westinghouse.The Beko goes for 15 to 20 minutes in one direction which is clockwise and then stops and does one reverse turn then goes back in the clockwise direction for another 15 to 20 minutes.The operator I spoke to said it was news to her and something she did not know and was apologetic.

never the less those sheets come out twisted and tangled and I will have to mention this in my review.Thanks for your reply

I have not experienced this problem but it doesn't sound right. I would be requesting a service call.

Have you sat there and watch the machine in operation ? If you have this model you can help by just recording what actually happens at least then I can go back to Beko and request they have a look at the machine.

The Beko runs as normal for 20mins then reverse cycle for 3 seconds only, then back the to normal dry run. This is NOT a true Reverse Cycle dryer. Is there a Pump dryer that does a FULL Reverse Dry Cycle - I have not been able to find one yet! I don't think this function is available on the pump dryers - perhaps the drum is too large and heavy??? And a true Auto Sensor Dry function would be useful - select one function and it will auto sense the load and run until dry. These would be essential items if I was creating a dryer!