Bosch Avantixx Front Load Washing Machine Questions & Answers
VerifiedMy machine is leaking from the back of the machine. It was only a trickle, but yesterday it was a flood.
Hi Maria, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your washing machine. We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia
Randomly through any of the washing cycles the machine will switch on "pause". This will happen about 5 times during any of the phases of the wash. So I have to be there to press the start button each time.
Are replacement bearings available for this machine and if so what is their reference number/specification? Thanks
Hi Smib, Thanks for your question. Spare parts can be purchased directly over the phone, by contacting our spare parts team on 1300 369 744 select option 3. Some parts are available on our website at external link . Please ensure you have your complete model details (ENR, FD and ZNR numbers found inside the appliance door, around the frame) when calling to enquire of price and availability. Regards, Bosch Home Australia
Does anyone have an old Bosch Avantrix they are throwing out - I want to see if I can separate the drum and replace the cheap bearings installed by Bosch China. They failed after only a few years and it sounds like a freight train coming through my laundry.
How do you stop it back filling with dirty water once the cycle has finished and the machine has sat for a day or two?
an you separate the drum and reseal (glue) it to be able to change the cheap bearings provided?
Hi Harry, Thanks for your question, we'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
Hello again, I managed to get some numbers, please let me know if this helps progress my questions: E-Nr. WAE20262AU/01 FD 9203 903891
Hi Harry, Thankyou for providing further details for your appliance. The backfill water is used for the beginning rinse for your next cycle. If it seems to be more than required, or if it is causing an issue, you will need direct support from our technical team. They will also be able to give you further advice on the drum. Please call us on 1300 369 744 with the model numbers you have found and our team will help resolve this for you. Kind Regards, Bosch Home Australia
where does the detergent go?
My bosch avantiXX front loader has stunk from day one even when cleaned out by hand excess water wiped out and door left open? It has water sitting at the door drum everyday whether used or not and stinks like mouldy and has some in the rubber ? I will never get a front loader again.
Hello, appreciate guidance to replace the power cord. Thanks
I cant unlock my washing machine i have followed the instruction's but i must be doing something wrong please help thanks
Hi i have a bosh was28461au. The door symbol is red and won't wash. How can I fix this?
I also have this problem, how do I fix it? Thanks
I have had my front loader now for 6years with no issues. Just in the last few months when I set the temperature of my wash, the delay timer sets itself. In order to get the setting I want - usually a cold wash & to start immediately, I need to 'scroll' all the temperature & delay time options - which is very annoying. This is continuing to happen randomly with my washes. I have tried to reset the programmes but to no avail. Also the settings around the dial are wiping off, making some settings difficult to read. Please advise.
Hi Nic, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Washing Machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
Water pressure warning keeps coming during every wash. To trouble shoot replaced new tap and replaced water inlet hose, but still the warning continues.
Hi Ram R, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your washing machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
Child lock key symbol will not turn off. I have followed all instructions to turn it off but nothing has worked. Instead of turning off completely it just stops flashing, then starts flashing again if I try pressing any buttons or turning the dial.
When i try to put on a load to wash, i can select which type of load but when i go to hit the start/pause button, nothing happens. And the red light just flashes off and on. No error codes or anything. What seems to be the issue?
The display section eg time indicating does not display and door will not open when turned on.
HI , i have Bosch washing machine front load avavtixx 8 vario perfect buttons are lighting but not working even start button I brought maintenance guy he told me there is no any problem on board he thinks there is lock in program so what I should do ?
My washing machine has no power coming through.. can you please advise as what could be the problem?
Hi Jushneel, Thank you for your question. First thing we ask you to check is the connection, and to ensure it is switched on. If everything looks to be good, please contact us on 1300 369 744, and we’ll investigate further for you. Regards, Bosch Home Australia
Hi.. I m in cook islands.. is it possible for me to get the whole power board for my washing machine..
I have a Bosch Avantixx VarioPerfect front loader washer. One of the 'pin' units of the door handle has broken off. A one inch piece of the silver painted plastic molding holding the pin to the door has broken, leaving the door hanging from the bottom pin.
Would I need a whole door replacement or just an outer door molding?
Hi Tam, We're sorry to hear that you're having issues with your Bosch Washing Machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
My machine was purchased in 2013 and I was under the impression it was made in Germany - by the sticker saying "German Engineered" Now the bearing is gone and repairs in excess of $800 and I find that the machine was actually made in China, and it is on the way to the dump. I am gutted and so disappointed in what I thought was "Bosch" quality. Why do you not clearly display where the machine is made?
Hi Kim M, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch Washing Machine. We'd like to help, if you email us at socialmedia.au@bshg.com, quoting BSH11428 in the subject line with your contact number. We’ll investigate for you. Regards, Bosch Home Australia.
Hi I have a BOSCH AVANTIXX WAP24261AU/02 and it has a very very loud noise when in spin cycle and when I turn the drum by hand it makes a grinding noise.
Hi Zac H, Thanks for your question. We're sorry to hear that you're having issues with your Bosch Washing Machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
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