maria miller
maria miller · Avantixx WAS28461AU

My machine is leaking from the back of the machine. It was only a trickle, but yesterday it was a flood.

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Maria, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your washing machine. We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia

Brett K.
Brett K. · Avantixx WAS28464AU

Randomly through any of the washing cycles the machine will switch on "pause". This will happen about 5 times during any of the phases of the wash. So I have to be there to press the start button each time.

Smib
Smib · Avantixx WAS28461AU

Are replacement bearings available for this machine and if so what is their reference number/specification? Thanks

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Smib, Thanks for your question. Spare parts can be purchased directly over the phone, by contacting our spare parts team on 1300 369 744 select option 3. Some parts are available on our website at external link . Please ensure you have your complete model details (ENR, FD and ZNR numbers found inside the appliance door, around the frame) when calling to enquire of price and availability. Regards, Bosch Home Australia

Harry
Harry · Avantixx Front Load Washing Machine

Does anyone have an old Bosch Avantrix they are throwing out - I want to see if I can separate the drum and replace the cheap bearings installed by Bosch China. They failed after only a few years and it sounds like a freight train coming through my laundry.

Harry
Harry · Avantixx Front Load Washing Machine

How do you stop it back filling with dirty water once the cycle has finished and the machine has sat for a day or two?

an you separate the drum and reseal (glue) it to be able to change the cheap bearings provided?

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Harry, Thanks for your question, we'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.

Harry
Harry  

Hello again, I managed to get some numbers, please let me know if this helps progress my questions: E-Nr. WAE20262AU/01 FD 9203 903891

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Harry, Thankyou for providing further details for your appliance. The backfill water is used for the beginning rinse for your next cycle. If it seems to be more than required, or if it is causing an issue, you will need direct support from our technical team. They will also be able to give you further advice on the drum. Please call us on 1300 369 744 with the model numbers you have found and our team will help resolve this for you. Kind Regards, Bosch Home Australia

Sandra F.
Sandra F. · Avantixx Front Load Washing Machine

where does the detergent go?

debbie
debbie · Avantixx Front Load Washing Machine

My bosch avantiXX front loader has stunk from day one even when cleaned out by hand excess water wiped out and door left open? It has water sitting at the door drum everyday whether used or not and stinks like mouldy and has some in the rubber ? I will never get a front loader again.

David T
David T · Avantixx WAS28461AU

Hello, appreciate guidance to replace the power cord. Thanks

Jo W.
Jo W. · Avantixx WAS28461AU

I cant unlock my washing machine i have followed the instruction's but i must be doing something wrong please help thanks

Natalia P.
Natalia P. · Avantixx WAS28461AU

Hi i have a bosh was28461au. The door symbol is red and won't wash. How can I fix this?

Forest K.
Forest K.  

I also have this problem, how do I fix it? Thanks

Nic
Nic · Avantixx Front Load Washing Machine

I have had my front loader now for 6years with no issues. Just in the last few months when I set the temperature of my wash, the delay timer sets itself. In order to get the setting I want - usually a cold wash & to start immediately, I need to 'scroll' all the temperature & delay time options - which is very annoying. This is continuing to happen randomly with my washes. I have tried to reset the programmes but to no avail. Also the settings around the dial are wiping off, making some settings difficult to read. Please advise.

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Nic, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Washing Machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.

RAM R.
RAM R. · Avantixx WAS28461AU

Water pressure warning keeps coming during every wash. To trouble shoot replaced new tap and replaced water inlet hose, but still the warning continues.

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Ram R, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your washing machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.

GlennB
GlennB · Avantixx WAS28461AU

Child lock key symbol will not turn off. I have followed all instructions to turn it off but nothing has worked. Instead of turning off completely it just stops flashing, then starts flashing again if I try pressing any buttons or turning the dial.

Samual M.
Samual M. · Avantixx WAS28461AU

When i try to put on a load to wash, i can select which type of load but when i go to hit the start/pause button, nothing happens. And the red light just flashes off and on. No error codes or anything. What seems to be the issue?

Domii
Domii  · Avantixx WAS28461AU

The display section eg time indicating does not display and door will not open when turned on.

منى ا.
منى ا. · Avantixx Front Load Washing Machine

HI , i have Bosch washing machine front load avavtixx 8 vario perfect buttons are lighting but not working even start button I brought maintenance guy he told me there is no any problem on board he thinks there is lock in program so what I should do ?

Jushneel
Jushneel · Avantixx Front Load Washing Machine

My washing machine has no power coming through.. can you please advise as what could be the problem?

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Jushneel, Thank you for your question. First thing we ask you to check is the connection, and to ensure it is switched on. If everything looks to be good, please contact us on 1300 369 744, and we’ll investigate further for you. Regards, Bosch Home Australia

Jushneel
Jushneel  

Hi.. I m in cook islands.. is it possible for me to get the whole power board for my washing machine..

Tam
Tam · Avantixx Front Load Washing Machine

I have a Bosch Avantixx VarioPerfect front loader washer. One of the 'pin' units of the door handle has broken off. A one inch piece of the silver painted plastic molding holding the pin to the door has broken, leaving the door hanging from the bottom pin.

Would I need a whole door replacement or just an outer door molding?

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Tam, We're sorry to hear that you're having issues with your Bosch Washing Machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.

Kim M
Kim M · Avantixx WAS28461AU

My machine was purchased in 2013 and I was under the impression it was made in Germany - by the sticker saying "German Engineered" Now the bearing is gone and repairs in excess of $800 and I find that the machine was actually made in China, and it is on the way to the dump. I am gutted and so disappointed in what I thought was "Bosch" quality. Why do you not clearly display where the machine is made?

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Kim M,  Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch Washing Machine. We'd like to help, if you email us at socialmedia.au@bshg.com, quoting BSH11428 in the subject line with your contact number. We’ll investigate for you. Regards, Bosch Home Australia.

Zac H.
Zac H. · Avantixx Front Load Washing Machine

Hi I have a BOSCH AVANTIXX WAP24261AU/02 and it has a very very loud noise when in spin cycle and when I turn the drum by hand it makes a grinding noise.

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Zac H, Thanks for your question. We're sorry to hear that you're having issues with your Bosch Washing Machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.

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