Bosch Serie 8 Built-in Coffee Machines Questions & Answers
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I have Series 8 Bosche Coffee Machine. When I make a cappuccino or latte , it makes too much froth . How can I reduce the froth levels?
I use decaf grounds in the little basket/drawer since we have regular beans in the hopper, but the discard "pucks" are more like soup and there's coffee grounds in the drip trays all the time making like a slime layer. It is also allowing coffee grounds to fall in around the brew unit. When I clean it (regularly), I have to sweep tons of unused grounds put from around and behind the brew unit. Occasionally, the grounds basket/drawer will also leave some of the grounds unused in it. All of this produces moldy coffee grounds inside and around the brew unit and drip tray areas unless I am constantly cleaning it. What is happening?
Hi, why cant I get hot water?
It said "Device locked. Descaling program is absolutely necessary". However, the touch panel stopped working. We could not start the descaling. Can we factory reset it?
Hi Daniel, I have the same problem with my coffee machine. Did you find any solution ? please advice - kgeorgieva777@gmail.com thank you in advance
Hi, i replaced the brew unit without putting the red eject lever in. Now the brew unit is stuck. How can ik release the brew unit?
Hi, after I started using HomeConnect, the coffee machine now turns itself back on, after i have turned it off.. it happens in about 1-2 minutes after turning it off. What could be the solution?
My machine his not dispensing enough milk and it’s like sputtering when it’s filling the cup like there is no milk in milk jug but it’s full. Any ideas what’s wrong ?
Hi the screen has gone blank , I completed a clean and then it just went blank, it turns on but can do nothing else
We have issue where a 250ml coffee is only delivering 120-125ml . Is there a diy fix to overcome this issue. Thanks
Model is CTL636EB6/07
Hi Nevillefh, Thanks for the question regarding your Bosch coffee machine. If the coffee isn't reaching the volume (ml) there are several troubleshooting steps to try. There could be an issue with coffee ground being too fine, please adjust the grinding level or use a coarser ground. ■ Open the appliance door. ■ Slide the regulator to select the grinding degree setting between finely ground coffee and coarsely ground coffee. There could be a buildup in the appliance, please descale the appliance. ■ Touch menu. ■ Touch Descale to select the program. ■ The display indicates the progress of the program. ■ Empty drip trays and replace. ■ Remove the water filter (if there is one) and press start. ■ Pour lukewarm water into the empty water tank up to the “0.5 l” mark and then dissolve one Bosch descaling tablet TCZ8002N in it. **If there is not enough descaling solution in the water tank, you will be asked to do the following. Refill using uncarbonated water and press start again.** ■ Remove the suction pipe from milk container, wipe it and insert the end of the suction pipe into the hole on the coffee grounds container. ■ Close the appliance door. ■ Place a container with a capacity of 0.5 liter under the beverage outlet. ■ Press start. The descaling program will now run for about 19 minutes. ■ Remove the container and press start. ■ Rinse the water tank and (if removed) replace the water filter. ■ Fill the tank with fresh water up to the “max” indicator. ■ Replace the water tank and close the door. ■ Place the container underneath the beverage outlet again. ■ Press start. The descaling program will now run for about 2 minutes and rinse the appliance. ■ Remove the container, empty the drip trays, replace and close the appliance door. ■ Press start. The appliance has finished descaling and is ready for use again. ■ Touch to exit the program. The brewing unit is soiled, please clean it. ■ Open the appliance door. ■ Use the mains switch to switch off the appliance completely. ■ Remove the protective cover of the brewing unit. ■ Remove the coffee grounds container. ■ Slide the red latch on the brewing unit all the way to the left. ■ Press the eject lever right down. The brewing unit will be released. ■ Take hold of the brewing unit by the recessed grips and carefully remove it. ■ Remove the cover of the brewing unit and clean thoroughly under running water ■ Clean the strainer of the brewing unit thoroughly under the water jet ■ Thoroughly clean the connecting nozzles of the brewing unit. Important: Clean it without using washing-up liquid and do not put it in the dishwasher. ■ Clean the inside of the appliance thoroughly with a moist cloth, removing any coffee residues. ■ Leave the brewing unit and the inside of the appliance to dry. ■ Place the cover back on the brewing unit. ■ Push the brewing unit all the way into the appliance and press on the middle until it audibly clicks into place. Important: The red latch must be right over the unlock at the left at before replacing. ■ Press the eject lever right up and push the red latch right over to the right to lock. ■ Insert the coffee grounds container. ■ Replace the protective cover. ■ Close the appliance door. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
Thank you for responding- have now completed this without success. Expect it needs to go to ‘doctor’
Just purchased this auto coffee machine to go with ovens and microwave, the only let down is the temperature if drinks, very poor. Any ideas?
Hi Demetrakis D, Thanks for your feedback. We're sorry to hear that you're having issues with your coffee machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
The spin wheel to change coffee options is not working, stuck on one coffee type.
Hey mate, I have this series of ovens and the wheel occassionally gets stuck. On the ovens, the wheel is held on with a magnet set up. when it gets stuck, I remove the wheel and then reseat it. Works every time. Hope this helps.
I am having problems with the door not closing properly. It doesnt latch and the machine keeps telling me to close the door.
Hello. I have ctl636es6 which has no hot milk option. Only warm milk vs neff coffee machine. Is ctl636es1 the same? I mean es1 also dont have hot milk?
Hi Ali, Thank you for your question. With the models ctl636es6 and ctl636es1 in addition to beverages, they also have the feature to separately: milk foam, give hot water and warm milk. If you had any further questions about either appliance please do not hesitate to call our team on 1300 369 744 (select option 2), kind regards Bosch Home Australia.
Hi,
The service/clean programma has been cancelled because I couldn’t proceed to the next step. Wheb I restart the machine it says now “service programm needs a special cleaning because the service programme has been cancelled”
When I start the special cleaning it stucks (again) at the 3th step “please fill your water tank till max, and put it back. Close the door”
If I follow this step and close the door it doesn’t move to the 4th step (=cleaning).
Switching off and back on...same issue Putting all the components out of the instrumente and put back in...the same
What’s the issue here? A technician would cost me €150, without spare parts and every 15 min would cost me €30 extra. “Whaaaaaattt so expensive???”
Hi Younes B, We're sorry to hear that you're having issues with your coffee machine. We'd like to help, if you contact us on 1300 369 744 (select option 2, care-line team). Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
I am from Belgium. Can we proceed via mail? Is it convenient to continue this conversation as The distance is too far? Or is it possible to arrange something with the collaboration between Bosch Australia and Bosch Belgium?
I have had the exact same thing just happen! At Xmas too!! Ahhhh help! What was the answer to fix it Younes?
Hi Amanda, We're sorry to hear that you're having issues with your coffee machine. We'd like to help, if you contact us on 1300 369 744 (select option 2, care-line team). Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
Hi Bosch, I love my CTL636EB6 my wife and I have several a day each. Just one thing about the WiFi and home connect. As it’s not available in Aus yet and I can’t find the settings on the device how will this be access? Will the CTL636EB6 be able to even use hone connect when it comes out or is it not even a WiFi device as I can’t even find the settings to add my WiFi.
I have the Serie | 8 Built-In Fully Automatic Coffee Machine Stainless steel CTL636ES6. Love the machine, great coffee but having so much trouble with the "smart" features. Does anyone have a link to the correct app to download? I keep being told that home connect is not available in Australia.
yes it cannot...that's what we should have asked the seller before purchasing the product...but its a nice machine..except that its coffee is not as hot as u want it to be...
Surely there's a way to do it. Why would the machine be sold in Australia at all if you can't use the smart functions? I'm sure I saw this machine on the block and it was working via google assistant?
Hi Lauren, Thanks for your question regarding the Bosch CTL636ES1. The service is not available in Australia yet. By buying a WiFi enabled Home Appliance from the Bosch you will be ready to use the Home Connect service when it becomes available in Australia If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
Hi Bosch, When will the smart home connectivity be available in Australia.? There should be a warning about the lack of interoperability?
Hi Yavee, Thank you for you question. Unfortunately at this stage we do not have a set launch date for Home Connect. Please keep an eye out on our social platforms (i.e. Facebook & Instagram) for any updates regarding the launch date in Australia. Kind regards Bosch Home Australia.
Hey Bosch if was already spent a lot of money to buy this machine, will can it be updated to support wifi or not. If not, it is completely worthless to use owners to have it available at a future date. Please reply.
Is it ready in Australia yet.
The app is available in Australia now
Its lhome connect
Hi Chris M. Yes the Lauren W. is correct, the smart function 'HomeConnect' has arrived in Australia. Please refer to the link external link to learn how to use/set up the feature on your appliance. If you did need assistance, please call our team on 1300 369 744, kind regards Bosch Home Australia.
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