Breville the Bakery Boss BEM823 Questions & Answers

Tilt release button will not push in enough to lift up

My BEM823 has just stopped. All lights etc appear to be functioning correctly but no further action. This has happened before and problem corrected itself. Please tell me what I have done and how do I get my mixer to go again. Love the mixer by the way and have had it for about 18 months.

hi there! i just ordered a BEM823. what if any, are the differences between the 823 and the 825. any performance or technical difference or advantages of the newer 823?

Can anyone tell me the weight of the glass bowl please? - I have a disability in which my hands are affected and I'm not able to head into a store to check it out. (Due to having a compromised immune system my drs are making me stay put in the house other than for medical/hospital appts, so I'm not likely to be able to get to a store any time soon to get a feel for it until the COVID-19 concerns ease up.) The glass bowl is my main hesitation so far in buying the BEM823 online right now as I've only used stainless steel bowls so far. And can you purchase a stainless steel bowl separately that works well with all the whisk, beater, etc attachments and what is the bowl's capacity and does it have a handle? I've read that with the BEM825 there were issues with tool attachments, etc not working well in the second stainless steel bowl. Many thanks!!