We are possibly Burbanks most painful customers, being painstakingly difficult about all the little details but all the staff at Burbank have been fabulous. Our admin coordinator Gemma is one of the most efficient people I have ever dealt with. She comes back to all our questions promptly and nothing seems too difficult for her to deal with and she is always friendly.
During the sales process our sales consultant Michael was happy to accommodate all the changes we wanted in order to make it the perfect house for us.
Hayley was our colour cons...Read more

Burbank did an amazing job for us. They helped us to design our custom build house and have full filled all our requirements with professionalism.

Tim ward at Googong NSW Burbank sales office, he helped us to design our house with his creativity and professionalism. Our first draft of the plan came out of our budget, then Tim revisit the design and help us to get what we wanted within our budget.

Due to Covid-19 we had to schedule our colour selection appointment via video conferencing with Interior designer Hayley Fulton at edge selection c...Read more

Thank you so much to Burbank for building an outstanding home for us.
We are swiftly moving to the final stage of construction, well ahead of schedule! Our single story home (327m) has been completed to the highest standard in just four quick months. We had a number of customizations and changes to the Bellevue and Burbank couldn’t have been
more accommodating.
Burbank have been outstanding in completing this knock-down rebuild for us while we are based two hours away. The communication is outstanding, I have complete confidence in everything ...Read more

Building my first home was a daunting thought at first, however Burbanks new home consultant was very patient and helpful during the early design phase. We had a few short catch ups and finalized the plans before moving into the interior design phase.
I presented some photos/references of what I liked to the design team in Paramatta who assisted me in making selections that ultimately came together perfectly.

Once the build was scheduled to start the Burbank supervisor Rick Agostino contacted me for a friendly introduction.
I met with Rick on...Read more

We decided to build our dream home with Burbank and that was the best decision ever. They have an amazing team and dealt everything professionally. This review wont be complete if we don't mention a few names. Troy at the display home was so thorough and listened to all over needs and redesigned the whole plan. We wouldn't have had our house looking this great without the help of Hayley at the color studio. She is just awesome and finally our supervisor Luke. Such a well organized and dedicated person. Our home was built just under 6months with...Read more

From our first meeting with Tim at the Googong display home we've had an outstanding level of service from Burbank. Tim helped us bring to life a home design that gave us exactly what we wanted, he knew the restrictions of our block, listened to what we wanted for our layout as well as the overall look and feel we wanted for our home. He worked on the plans to ensure our design gave us exactly what we wanted and within our budget! Once we had our final draft plans, we were then immediately contacted by our new home coordinator Gemma from the Sy...Read more

So today we got the KEYS!!!!! Excited much? It has been a long process, but a relatively quick build. Rick our site supervisor was very organised and kept things moving. He kept us informed, through the 'My place' App and also through texts. It was a semi-rural build, so we were responsible for certain parts and Rick and Burbank were as accommodating as they could be. Thank you for that! Team work makes the dream work!
So I need to give Thanks and Huge shout outs to the fantastic people who were part of our team! Glenn who was at the Thornto...Read more

Right from our initial experience walking into the sales office, we knew that Burbank was a strong contender for our home build.
With our up-sloping block and long list of design guidelines for our estate in Appletree Grove West Wallsend, many builders were quick to dismiss us as clients, with their fixed single level designs.

Glenn in the sales office at Thornton was quick to assist us, drawing up the block, estimating the location of the house on the block and where we could adjust the plan by adding dropped edged beams to create a custom s...Read more

One the first display homes we walked into was a Burbank home. We were immediately impressed with the sales consultant (Brad) and the designs. However being new (and naive) to the process we started looking more towards the more well known NSW "brands". We then spent the next few months and thousands of dollars dealing with other builders only to be disappointed when extravagant site costs were quoted - one being 120k! Through a follow up email from Burbank, we discovered they had designs specifically suited to our type of block without incurri...Read more

At the beginning we were sceptical going with Burbank due to not many people around our area building with them. Due to our land had an incline and the build required a step on the ground level only a few builders gave the ok, Burbank had a great design at an affordable price that suited the land perfectly compared to others. The sales person was great and due to requirements like gaining a view from certain areas we were able to flip and change things around with no hassle, we were able to take the standard floor plan and change it to our perf...Read more

From the beginning Burbank homes has exceeded our expectations, the display home was everything we wanted straight away with a few very much affordable changes. Throughout the tender, design and construction process every body within the team has been more than helpful and approachable. The construction process itself has blown us away, every horror story we heard about building a home has not even come close to happening with Burbank so the process has been less than stressful. I would recommend our Building Supervisor, Rick Agostino to anybod...Read more