3Burbank SA
Part of Burbank 4.1 

Burbank SA

 Verifiedburbank.com.au
3Burbank SA
4.2

98 reviews

PositivevsNegative
81% · 7918 · 18%
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Build Stage
  • Pre-Construction
  • Mid-Construction
  • Post-Construction
Customer Service
4.1
Site Admin
3.7
Timeliness
3.7
Structural Integrity
4.3
Plumbing & Waterproofing
4.0
Electrical & Lighting
3.9
Flooring
4.0
Transparency
4.1

Reviews

98 reviews
RobynLL
RobynLLSouth Australia
  Verified SA
Structural Integrity
Flooring
Robyn L.
Robyn L.Metropolitan Adelaide, SA3 posts
  Verified SA
Structural Integrity
Flooring
James Covino
James CovinoMetropolitan Adelaide, SA
  Verified SA

The pre build stage has been fantastic!

So far I've only been through sales, design and selections, but the experience has been fantastic. The staff are so helpful, knowledgeable and most importantly, for me, patient and understanding! Show details
Timeliness
Kyle DR
Kyle DRSouthern and Hills, SA
  Fair Incentive Verified SA

Great info - quick replies!!

So far, Duncan at Mt Barker has been excellent, he is full of knowledge and has been super fast with his reply emails that cover all of our questions - THANK YOU! Show details
Customer Service
Site Admin
Transparency
Jesever P.
Jesever P.
  Verified SA

Excellent choice

Excellent Choice, me and my wife had a plan to build our second home. We visit several display homes in some areas, until we meet Burbank homes consultant Mark Donnellan he is professionally polite and knowledgeable of what we need or want’s of our future homes. Burbank Homes quick to response in emails or calls for any concern of the house plan.
Burbank Homes is highly recommended Show details
MTD
MTD
  Fair Incentive Verified SA

Very happy with team at Burbank!

Very happy with communications with the team at Burbank, helping with my new home estimate. The whole process with Burbank has been very to the point and not been led along, which I have found to be the story with most builders. Very excited to continue this process with Burbank! Show details
Customer Service
Abdul-razaq M.
Abdul-razaq M.Metropolitan Adelaide, SA
  Verified SA

So far, very good

The initial process was good and transparent and the sale agent was helpful and knowledgeable. I liked the quality of the inclusion items. I hope this review rating will continue during the building process. Show details
Customer Service
Wyatt M.
Wyatt M.Metropolitan Adelaide, SA
  Fair Incentive Verified SA

Pre Planning Build Process

We are only in the planning stages, but Burbank has been extremely attentive to our needs and wants, working with us to stay within our budget. We have been instilled with confidence at every step of the way, with communication being at the forefront. Show details
Timeliness
Mahesh  Ratnayake
Mahesh RatnayakeMetropolitan Adelaide, SA
  Verified SA

Awful build experience for 3 years and ongoing…

I have been building my home with Burbank for 3 years now. The home is far away from the completion with endless mistakes. No one is there to take any responsibility. Not recommended at all. Show details
Ccs
CcsMetropolitan Adelaide, SA
  Verified SA
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Wayne  Hartley
Wayne HartleyMetropolitan Adelaide, SA
  Verified SA

Sales and selection

Very well experience in the selection department. Made the experience very easy. The after sales was excellent and very good at help solving issues. Found the process so far as we haven’t started building yet very good Show details ·  1
PB.DB
PB.DB
  Fair Incentive Verified SA

Building process

Very early in the process of building our home with Burbank homes, but Mark the sales person has definitely been very helpful, initiative with design ideas, personnally contacting our council regarding the land and its restrictions.
Mark has been very quick to answer our emails with questions and queries.
This gives us hope that the rest of the build process with Burbank will go smoothly. Show details ·  1
Donny
DonnyCentral, SA2 posts
  Fair Incentive Verified SA

Transparent and knowledgeable

Feeling like we have finally found the right builder, took their time and gave great feedback for our custom build and are really transparent with information. Our consultant Jordan Claessen-Smith spent hours drawing our design and showing alternative options to work within the space.
This is our first build and so we had a lot of questions, they provided clear information on what the process with be with site works. Show details ·  1
Andrew
AndrewMetropolitan Adelaide, SA5 posts
  Verified SA

Planning and designing a dream home made simple and easy

From a recommendation we approached Burbank Homes to design us a beautiful 2 Storey Home to be built in Adelaide. Jordan was highly professional as we went through the many additions and variations with him. The process was extremely easy, efficient and captured exactly what we were looking for and the realistic outcome to be achieved. Excellent, thank you. Show details ·  1
Tracy D.
Tracy D.Metropolitan Adelaide, SA5 posts
  Verified SA

Still waiting on my ceiling to be painted

I'm so discusted In my dealings with burbank it's been 2 years now since my ceiling had water damage and I keep sending emails to management to get the ceiling painted and no response you sent a painter with no paint to my house and expected me to have ceiling paint left over from my build almost 5 years ago. The painter has painted it in the wrong colour and said he be back asap with correct colour it's been 4 months and no body has returned and I've sent emails and no response I'm so disappointed in burbank and like I said it's been almost 2years in Feb when I had water damage I need answers and I need for burbank to get back to my emails I'm not happy Show details
Tracy D.
Tracy D.  
More

My build was 2 years old when I had water damage no pre construction

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Questions & Answers

Tracy D.
Tracy D. · SA

I built with burbank and I'm having issues getting my ceiling painted due to downpour that happened in 2022. Fixed my ceiling after 8 months of hounding burbank but now I'm left with the ceiling that needs painting it's been 3 months . Thanks tracy downes

Burbank
Burbank   DM   

Hi Tracy, I would like to follow this up for you. I will send on for feedback from our Home Care team and have them follow up with you. Thanks Jamie

The b.o
The b.o · SA

Do Burbank SA do variation after being referred to construction?

Burbank
Burbank   DM   

Hi Blessing thank you for your enquiry. We will get back to you with an answer to your question as soon as we can.

Mrs D
Mrs D · SA

Hi, I have tried a few times to contact about house and land packages in Blackwood directly via their advertisement on realestate.com but have not heard back. Could someone assist me please? Thank you.

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Details

Compare all Burbank listings
CategoryProject Home BuildersProject Home BuildersProject Home BuildersProject Home Builders
Types of Homes AvailableDual Occupancy / Duplex, One-Storey, Split Level and Two-StoreyDual Occupancy / Duplex, Home within a Home, One-Storey, Split Level and Two-StoreyDual Occupancy / Duplex, Home within a Home, One-Storey and Two-StoreyDual Occupancy / Duplex, Home within a Home, One-Storey, Split Level and Two-Storey
Minor Defects Warranty 15 months12 months15 months15 months
Major Defects Warranty30 years30 years30 years30 years
Sustainable BuildingYesYesYes
Knockdown & RebuildYesYesYesYes
Build Areas

Central, Regional, North, South, East, West, and Adelaide Hills.

South-East Queensland, Brisbane Metro, Gold Coast, North/Moreton, South/Logan, Sunshine Coast, West/Ipswich, East/Redlands.

West, South East, and North of Melbourne. Geelong and Bellarine, Regional, Ballarat Region and Bendigo Region

Sydney, Central Coast/Hunter, South Coast and ACT regions, Wollongong/Nowra.

Awards 2020
Visit official website

Contact info for Burbank SA

  • ABN: 96165533406

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