Reviewer Photos & Videos
Excellent service and product
Recently (Feb 14th 2022) we had signature hybrid floor installed purchased from Carpet Court Auburn.
Both my wife and I wanted to acknowledge the professionalism and guidance demonstrated by the sale’s person, Jung Yau and the installer Eric. The entire process was effortless from deferring installation, for 2 months, from the time of purchase, to the advice given by the installer Eric, who demonstrated his extensive knowledge when it came to offering solutions and alternatives to making the end product that little bit more aesthetic. He was ...
Another fantastic job
Junior and Sebastian did a superb job laying new flooring last week. Junior is always polite and respectful. Sebastian is a lovely young man who is a credit to his father. A team worth waiting three months for.
Carpet Court Charmhaven happy customer
I’m writing this review for a few people we encountered at Carpet court Charnhaven. Our first visit was with Trish and she was amazing helping us make our choice for our homes flooring then came Ben’s team to lay the flooring. Des was awesome giving us lots of advise along the way to care for our new floor then a couple more guys came the next day sorry forgotten their names but they were great and a pleasure to have in our homes. They worked really hard and the floor looks amazing then I come to another lovely lady her names Jill helping us along the way and now with a carpet area we need done. Can’t recommend the team enough at Charmhaven love our new floor and loved the customer service thank you to you all.
Hybrid floor and skirting
Allan and Troy laid 140m of Hybrid floor in our apartment. The concrete floor had to be levelled which they did extremely well. Thors have turned out better than expected and the attention to detail of the floor and skirting is amazing. Top job
Bought Sunplank Hybrid Flooring back in 2019 and apart from all the hassles at the time of putting them down I am so disappointed. I was told it was great for dogs and won't scratch that is a load of rubbish. Apart from my two large dogs slipping all the time, the floor boards are scratched and never look good even after I have cleaned them. Used to have large white tiles and thought they were difficult to keep clean but these don't look good at any time, everything marks them.
Grafton Carpet Court
So walked into store March this year finally after constant requests got a quote June was in the next day asking company to go ahead with floor coverings STILL WAITING
Absolutely love our floors
We couldn’t be happier with the service and quality job of our flooring that was installed yesterday. So happy with the colour and look. We will definitely recommend to others.
Excellent from start to finish
Carpet court prospect is the place to go if you need flooring from walking in the show room too the installation was all very professional Staff are so friendly never met a company that try’s so had to do everything just right made my renovation stress free thank you .
Hybrid Flooring Service and Installation
The management,staff and installers have been great form the time we visited their showroom not sure what we wanted they were very helpful in making our decision the communication has been excellent and supportive can"t thank them enough as the end result is amazing
lovely look - hybrid flooring - being able to match heights with other flooring made this the perfect choice - looks amazing and so great a service - Carpet Court Charmhaven were amazing from start to finish - Thank you very much Vicki and all the staff! Layers were so polite and professional as well
Dunlop hybrid vinyl flooring not a good product
I purchased the Dunlop 6 mm hybrid vinyl plank flooring last year and overall I would not recommend this product. Key reasons being: 1. Product is very brittle and when I collected the boxes from the retailer around 50% of the plans has broken edges and had to be returned and swapped for replacement ones (many of these were also broken but overall I had enough planks to finish the job); 2. Click lock joint system isn't great and often makes a clicking sound when you walk over it as it pops back into position. On the positive side, it was easy...to work with and cut to fit around cupboard kickboards with an angle grinder and it does seem to be hard wearing. NB. This review is about the product not the retailer. Carpet Court were very good and arranged for replacement planks at no cost.
I purchased my Victoria Pinnacle Action Traction Pet friendly flooring from Carpet Court Bankstown from Chris 18months ago for a cost of $9000. It have had nothing but trouble. i purchased this particular produect as i have 2 large dogs and I did not want them slipping. They slip all the time and cannot get traction. The store asked me to record the dogs slipping and I told them I do everything to prevent them getting hurt! Their contractor did not prepare my floor correctly (which I paid seperately and additionally) so they needed to lift ...half the floor to correct. They then laid a different color floor (which they told me would be the same). So in my kitchen and back room half the floor is different to the original. They say its the same, however have offereed me $250 compensaton for the difference. I don't want their $250 I want my floor to match all over. This matter will now be going legal. Chris was advised of this but does not care. Take my advise and do not call Carpet Call.
Recommended wrong floor type for my business
Approximately 2.5 years ago we had a vinyl plank floor installed in our hair salon. It was dark grey and now has a brown look to it.
The “sales rep” clearly sold us the wrong type of flooring for a hair salon.
We need to mop daily - not recommended
We use a rubber broom - not recommended.
We use trolleys all day that have castors -again, not recommended .
We have now got rubber mats around chair etc to cover the multiple stains and cracked/ peeling boards - also not recommended.
Clearly this floor was not installed properly and perhaps should h...
Made such a difference
So easy to clean, fresh and brightened up from ancient old vinyl. The staff were great and helpful and kept us posted after there were delays out of their control. The flooring installer was very quick and did a splendid job.
Good value for money
Had a great experience at Carpet court chadstone. Hiren who assisted me was fantastic and made the whole process easy for me. Was very happy with the hybrid flooring in the end.
Questions & Answers
Has anyone had Athena hybrid planks installed? Did you have any issues? I'm looking at having these installed in our laundry/bathroom/toilet. They seem to be significantly cheaper than vinyl sheets, so I'm wondering if there's a catch?
Hi Everyone who has had their hybrid floors for longer than 6-8 month...how is it now? Does it scratch easily? has spills effected the look or quality of the layout? any shrinkage or expansion of boards you have noticed due to weather or water?
From what customers have previously mentioned it depends on a number of factors such as how much wear and damage you apply to the flooring. But with hybrids it is designed with water and...scratching in mind but with the weather, humidity is a big thing which can effect the floor also the light is a big issue too such as if you have a rug on the hybrid it won't oxidize in time to match the other hybrid laid in the batch.
Is it correct that hybrid does not need an underlayer?
What's the quietest laminate, laminate with underlayer or hybrid
We are not the people to ask. We bought carpet.
With regard to your query, Hybrid products do not necessarily need an underlay as they actually have an in-built backing which acts as an underlay. However suitability without underlay can depend on your subfloor substrate type. ...Hybrid is generally quieter as it inherently has good acoustic properties. A laminate would generally require an underlay, so how quiet it is once installed depends on the actual underlay acoustic properties. If you’d like to find out more on our Hybrid products, please feel free to visit our website or contact your local store. Kindest regards, Carpet Court National Support Centre
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