Look great for around 3 months
Had a hybrid floor from Godfrey hurst laid and I initially love the colour, but the ends started opening up within a few months, the sales guy from carpet court came out and said they had to put a trim in ( looked horrible) they then pulled up the floor and re laid.
Fast forward another 6 weeks and it did it again, this time I’m told th concrete underneath is not level ,at time of purchase they explained it can be laid straight over ceramic tiles and th floor didn’t need screening, now it does and it will cost $1500.
I can’t afford the money and I’ve moved my furniture twice already , so now I’m just stuck with a horrible floor.
Would never by this hybrid flooring agin or deal with carpet court ,
Poor service after installation
Our installer told us it’s a great floor, “won’t Scratch”. On completion, no care instructions or warranty information were left for us. Some parts of the floor were poorly laid. Well the floor did scratch and when I called the manager from the Marleston store in to have a look I was told it was my fault the floor was scratched and the installer gave me the wrong information. He did bring me warranty information and a How to care for your floor guide, a bit late!! They refuse to repair the floor even though it has a warranty. I was planning to use this company to replace all the floors in my home but I will never use them again.
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