Cebo Fully Automatic Questions & Answers
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Hi I’ve just purchased a second hand cebo ycc50a and it’s coming up with error code er7. Does anyone know what this means and can I fix it myself?
Ive recently gotten this machine and I keep getting an er-7 message then the machine shuts down
My machine has stopped dispensing coffee. Instead of coffee coming out of the coffee ‘hole’, water comes out of the water ‘hole’. It grinds the coffee but instead of dispensing coffee, it dispenses water only. It was firstly only doing this when I used the cappuccino function so I could still get coffee via the strong and light functions but now none of the functions dispense coffee.
Hi... how can i adjust the coffee temperature? Is there any way to increase it?
Murilo Rios - Brazil
hello, Murilo Rios, we have the local supplier in Brazil, if you send me email at sales@yooilsystem.co.kr, I will reply you as soon as possible. -BRUCE KIM / YOOILSYSTEM CO., LTD.-
the grinder is running but the grounded coffee is very less and coarse. Is it because the grinder blade has worn off?
Dear Customer, thanks for your questions for CEBO coffee machine. we are manufacturer of CEBO but now our local supplier is not running their business. it needs to reset the grinder's fineness with disassemble for coffee machine. if you send me email at sales@yooilsystem.co.kr then i will send you email with the engineer's manual. -BRUCE KIM / YOOILSYSTEM CO., LTD.-
I have a customer that has a milk frothing issue Sounds like cleaning problem - which milk frothing cleaner do you recommend
Dear Chris B, thanks for your questions, please email me at sales@yooilsystem.co.kr then I will suggest you in details for milk frothing issue. There are engineer's manual for cleaning of milk hose for CEBO coffee machine, feel free to email me. -Bruce Kim / YOOILSYSTEM CO., LTD.(manufacturer of CEBO coffee machine)-
Where can I get a replacement rubber seal and gauze for the spring loaded pressure part at the top of the brewer please or a replacement spring loaded part completely please? Thank you
Dear Bob Mustard, thanks for your message, sorry but our local supplier(CEBO coffee machine) close the service so we can send those parts if you need. please email me again at sales@yooilsystem.co.kr then I will reply you with updated information for your service. -Bruce Kim / YOOILSYSTEM CO., LTD. in South Korea.
Am i mossing a valve on the machine where it sucks put the milk? The black lid wont go in propely
DEAR Macy, sorry the milk frother is for cappuccino. if you just connect the white hose to the black knob directly, you can take the latte. But it would be luckwarm. the kit is for cappuccino only. should you have more questions, feel free to email at sales@yooilsystem.co.kr -BRUCE KIM / YOOILSYSTEM CO., LTD.-
Hello everyone, can you taker the bean container off from the machine so i can properly clean the grinder by a brush? and what is the use of hot water valve knob, thanks
Hello, RICHARD, when you empty the coffee beans container, you can see the screw to fix it. release it to take it off, clean it and attach it to fix. hot water tap is for checking water flow regulary for smooth coffee brewing. the water flow is important for all of auto espresso coffee machine. if you have more questions, feel free to email at sales@yooilsystem.co.kr -BRUCE KIM / YOOILSYSTEM CO., LTD.-
Thanks bruce for the help, now my coffee machine is all clean and ready to go, really appreciate.
When making cappuccinos i seem to end up with mostly froth.. what am i doing wrong?
Dear San D. thanks for your message, you need to clean the bubbler body which is inside of front door to make the cappuccino(By cleaning mode and separate it and wash with clean water). If you don't have the user manual, leave a message at sales@yooilsystem.co.kr -BRUCE KIM / YOOILSYSTEM CO., LTD.-
Awesome.. thank you, will try that as soon as I get home..
Hi... i have a ycc50a/b and when i press button to make coffee, the water goes to the bottom tray. Any ideas?
hi, Jacob, it seems the problem on brewer unit. you can work the coffee machine with opening the front door. put something to press the door sensor (when you open the door, the sensor is in middle & right side) to be recognized by machine as it is closed. then, press the strong or light button; you can see what happen inside. for more infomation, please email at sales@yooilsystem.co.kr -BRUCE KIM-
Not sure what should be happening, but the brewer seemed to be working. The water that comes out is not enough for a full cup of coffee. And the coffee that goes to the collection box is not totally wet.
ok. It seems old and if the pumping is weak, it happens as you see now. please re-attach the water tank from the coffee machine then drain the hot water with hot water tap in front of coffee box. check the water flow from the outlet. I WILL email you explain what you should check, so please email me at sales@yooilsystem.co.kr -BRUCE KIM-
the error sing keep blinking. Any ideas?
During the pre-heating, the icon is blinking on LCD; when pre-heating is finished, the blinking is stopped; the machine recognize the temp of boiler so there is a problem on pumping(water flow). As soon as POWER ON, re-attach the water reservoir from the coffee machine, then drain the hot water with hot water tap in front of coffee box. there is a vibration pump inside so if the drained, you can hear the pumping sound. if no sound, the pump is gone. please email at sales@yooilsystem.co.kr if you have further questions. -Bruce Kim / YOOILSYSTEM CO,, LTD. (manufacturer of CEBO coffee machine)
My machine keeps flashing the symbol on the left side and wont work after I removed the inside to clean it. Any suggestions?? Cherie
Most likely you have not put the brewer unit back in the machine fully. To fix this try the following. Remove the brewer unit from the machine. There should be a "T" shaped tool made from brown plastic that came with your machine. Insert the tool into the white plastic circle ( it has hollow splines in the center ) at the front of the brewer unit. Twist the "T" tool until the brewer is fully closed. Put the brewer unit back in the machine. You should hear a click when it is in properly. The small lever that that you depress to release the brewer unit for removal should click in fully home and lock the brewer unit in the machine. If everything clicks in place you are done. If the unit doesn't click in you will need to use the "T" to move the brewer unit slightly open. The rear of the brewer needs to fit over a splined drive Axel attached to the machine. Good luck
this is BRUCE KIM, working for manufacturer of CEBO coffee machine; Grant shows very details explanation for this problem but if you need more help, feel free to ask us at sales@yooilsystem.co.kr thanks for using.
My Cebo ycc 50a is'nt producing foamy milk. It is blowing steam only after it sucked the milk into the cup. Is there any way to fix this?
Dear Mbozz, this is Bruce Kim from YOOILSYSTEM CO., LTD.(Manufacturer of CEBO coffee machine). please send me email at sales@yooilsystem.co.kr / then, i will reply you with manual how to solve the problem. there is a bubbler body inside of front door; please clean it with water. (dis-assemble it) and reattach it again. anyway, leave a message for the above email. -BRUCE KIM-
Liquid is not coming out of the cup spout instead running into the bottom tray. With the door open and the door switch defeated I can see water coming from the middle of the brewer. It would appear that the plunger that seals the brewer is not closing! How to fix?
Dear Reck, thanks for your message. if you open the door and run it to see the brewer unit; if the brewer unit is defective, you need to replace the brewer unit. you can purchase it from us directly with wire internationally. for your info, please email at sales@yooilsystem.co.kr / BRUCE KIM
Good evening, I have a coffee machine of this same bait ycc-50b. The coffee grinder stopped working and here in Brazil I'm not getting the technical manual to remove the part, would have a manual to send me? Thank you very much igoroliver2000@hotmail.com
Dear Igor Paiva HI, I email you to your 2 email accounts, if you read my message, please reply me at sales@yooilsystem.co.kr thanks in advance. -BRUCE KIM-
Hi Bruce! I have the same problem. Could you send repair/service manual too? Thanks in advance
Dear Sir, if you send me email at sales@yooilsystem.co.kr, then I will reply you as soon as possible for the manual of CEBO coffee machine. -BRUCE KIM / YOOILSYSTEM CO., LTD.-
Coffee is not coming out of the cup spout instead running into the bottom tray and looks to be from the middle of the brewer. I have cleaned all possible parts on the brewer.
Dear Arthur, thanks for your message. please open the front door, and you can see the square hole in the middle of right of coffee machine body, it is the door sensor switch. you put something to be recognize by coffee machine as door is closed; then you press the button as you make the coffee, then you can see what is happening inside. leave a message at sales@yooilsystem.co.kr then i can help you more details. -BRUCE KIM-
Liquid is not coming out of the cup spout instead running into the bottom tray and looks to be from the middle of the brewer. I have cleaned all possible parts on the brewer.
Dear Mark B, sorry for late reply. clean the water tank as seperate and attach it then, drain the hot water with hot water tap. please email me at sales@yooilsystem.co.kr then, i will send you with manual and explain it how to check. again, sorry for late. -BRUCE KIM-
Where they buy spare parts for CEBO?
Dear Sam, sorry for late answer. please email me at sales@yooilsystem.co.kr then i can reply you for the purchase of CEBO coffee machine. -BRUCE KIM-
Does anybpdy have the manual and trouble shooting for CEBO
Dear Sam e, please email me sales@yooilsystem.co.kr then i will reply with manual. sorry for late reply. -BRUCE KIM-
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