Review your last buy on ProductReview.com.au
Part of Choices Flooring 3.9 
Choices Flooring Vinyl Flooring

Choices Flooring Vinyl Flooring

 Verified
Choices Flooring Vinyl Flooring
4.2

30 reviews

Positive vs Negative
74%26%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Job Satisfaction ?
4.1
Helen
Helen2 posts
  Verified Vinyl Flooring

Immediate service. Immediate action. Reliable turn ups of tradies. Professional work ethic. No time wasters. Pleasant communications. Super happy with the process, the outcome and the product. Show details

 Follow-up  · Perfectly happy with a perfectly laid product, and a perfect floor

The Canberean
The Canberean6 posts
  Vinyl Flooring

Hilary, Mick and the team at Batemans Bay were first class. We had just finished building a new home and needed all our floors done and Justin and Nathan did a great job with everything. They came up with a top solution for a couple of small problems that occurred (which weren’t their fault) and were extremely helpful. Their attention to detail was exemplary. We couldn’t be happier. Highly recommended.

Jennifer B.
Jennifer B.7 posts
  Verified Vinyl Flooring

Choices Flooring are great. We just replaced old carpet with new carport and vinyl plank flooring. It looks fabulous. Choices Flooring give fabulous customer service. They have good prices and the staff are very helpful. I've used them twice so far and will definitely use them again. Show details ·  1

  • Thumbnail
Brian D.
Brian D.TAS
  Vinyl Flooring

Excellent advice, product, service and price. Replaced 14 year old carpet with vinyl plank and totally transformed the space. Josh and staff were very helpful throughout the process. Show details

  • Thumbnail
  • Thumbnail
Birdlady
Birdlady8 posts
  Verified Vinyl Flooring

Wrong Colour Vinyl & Dodgy Installation to Boot – I went to the store in Atherton where I conferred with a staff member about the colour that I wanted to replace the old vinyl in my motorhome. I went in 3 times before I placed my order. I placed the order, paid the 50% deposit and then waited for it to be installed. The day they were to install it (4.5 weeks later), I received a phone call to… Read more

tell me that the vinyl was the wrong colour. I had the choice of installing it, or waiting for the correct colour to arrive in another 2 weeks (if I was lucky, as it was only 2.5 weeks until Christmas day). To add insult to injury, the salesman didn't apologise for ordering the wrong colour, and then he tried to convince me that I'd "DODGED A BULLET" because the incorrect colour would be better at hiding dirty marks. This was despite the fact that he knew I had taken so much time choosing the colour that I'd wanted and that they'd received my order at least 2 weeks earlier, but hadn't bothered to check it. I know that in the photo there doesn't seem to be much of a difference between the colours but when viewed with the other floor coverings in my motorhome, it's in the grey range instead of creamy/fawn. I felt I had no choice but to accept what they had but I did get a small discount to offset their mistake. The vinyl was installed on 7/12/24 and I'm now in Brisbane where it's a fairly hot day 22/1/25 (33 degree) day and much to my horror the front edging (Stair Nosing) on the step has come off of the step today and when I looked under it I found that it was being held on with just a 3mm wide smear of glue, on a strip of edging that's roughly 25mm wide. When I put it back into place I also found that it's too short so it mustn't have been positioned correctly to begin with, so now there's a 1-2mm gap in the corner between the two pieces of edging . If you're thinking about using this company I'd think again, the service seems good but when it comes to the crunch they seem to be be lacking in basic customer care skills and apparently installation skills too.

Helen D.
Helen D.
  Vinyl Flooring

Don’t go anywhere else – Informative and friendly staff. Great choice of product. Easy installation over 2 days. Couldn’t be happier with with my new floor

Lexie C.
Lexie C.
  Vinyl Flooring

Great service Choices flooring Coffs Harbour – I came from Sydney and visited the Coffs Harbour store. We needed a fast turnaround on flooring for a new house we purchased. Lindy and Jeremy were so helpful. Lindy organised Jeremy to bring out samples Saturday afternoon and then they both re-opened the showroom again later on Saturday so we could double check our colours. They were easy going but professional and both had a good laugh with us as well. A true honest family business Show details

paul
paulWA7 posts
  Vinyl Flooring

Fantastic, so happy – I dealt with choices flooring Midland. A family business with good old fashioned service and ethics. A pleasure to deal with from the show room to the completed job. They did everything promised,on time and professionally. The luxury vinyl planks are just brilliant and so easy to keep clean. Going to do the rest of the house shortly. I wouldnt go anywhere else. Show details

  • Thumbnail
  • Thumbnail
  • Thumbnail
Grace D
Grace DNSW6 posts
  Vinyl Flooring

Love our new vinyl plank and carpet flooring – Suzie from choices carpet helped us pick our vinyl and carpet. She was extremely professional. Our flooring was installed over two days by the most professional and pleasant installer. Show details ·  1

Marsh Pisano
Marsh Pisano2 posts
  Vinyl Flooring

New flooring – We got our floors done back in February and they did everything except laundry and toilet within 5 days. They did a fantastic job. Then in November we got the floors done in the laundry and toilet which now completes the house and now the new floors have elevated the house to another level. I cannot fault this company at all. They were so good to deal with from start to finish. Show details

Chris
Chris
  Vinyl Flooring

Horrible experience – I went to choices Warners bay for a flooring quote. I experienced such an unfriendly atmosphere, felt like they did not want a client in the shop. Maybe it was empty for a reason. They gave me such an expensive price comparing to the other local shops, apart from an unbelievable unwelcoming service. Awful experience. Show details

Rickie
RickieNSW
  Vinyl Flooring

Nouvelle Taupe Vinyl Planks plus Tesconi Carpet in Bedrooms – I have nothing but praise for Jared and his team at the Erina. Very professional service. Love our new flooring. Great to walk on and really opens up our living area. The installers were great. Moved our furniture, put it back and cleaned up when finished. I highly recommend Choices Flooring at Erina. Show details

  • Thumbnail
S Smith
S Smith
  Vinyl Flooring

Vinyl strips faded to a disgusting green – Our house was built and Vinyl strips were laid three years ago. The middle is original vs what they look like now. Company refuses to replace them. Have lodged a complaint with department of fair trading Show details

Tiles, Vinyl & Laminate Flooring Companies

Find out how Choices Flooring Vinyl Flooring compares to other Tiles, Vinyl & Laminate Flooring Companies

Know better, choose better.

Compare all
Wendy Van Dort
Wendy Van DortVIC3 posts
  Vinyl Flooring

I am really happy with the results! – The vinyl laminate tiles look amazing in the bathroom. The quality of the tiles is impressive and feels good to walk on. There was also a great range of tiles to choose from. I laid the tiles myself... a job I have never done before! The staff at the Frankston store were very helpful and gave me all the information I needed. Highly recommend. Show details

Chris K
Chris K6 posts
  Verified Vinyl Flooring

Signature Abode vinyl flooring has developed gaps between the boards. Inferior locking system. Poor quality – Purchased Signature Abode vinyl flooring from the North Richmond store. We used their recommended installer to lay the flooring. Within weeks gaps started appearing between the planks. The store owner and manufacturer came to review the issues. We were later informed that it was a post installation problem caused by an uneven floor and door… Read more

bolts being placed in the flooring.

Later the same installer came back to try and rectify the problem. He told me that the joiners used by Abode flooring were inferior to other brands, but the manufacturer refused to use superior joiners. I was also informed by the kitchen installer that the flooring installer called him over during installation to show him the broken joiners. He told the kitchen installer that gaps would begin to appear without weeks of installation. He was right, but no one bothered to be honest enough to inform us.

The manufacturer’s guidelines clearly state that if there is the problem with the sub-floor the installer should contact the supplier before starting the installation. He obviously didn’t because he couldn’t see a problem with the floor before commencement. The store owner offered to glue the flooring in place as a token gesture. The vinyl flooring was faulty before installation. It should be replaced. I have taken the issue to Fair Trading, but require the matter to go to arbitration which would require calling witnesses and providing other evidence. I am still considering my options. I have 2 years to pursue it I desire to take it to arbitration.

I can not recommend this store or Abode vinyl flooring. Stay away from it.

Pam
PamACT6 posts
  Vinyl Flooring

Great job, lovely plank flooring – Choices flooring, fyshwick came out, priced my kitchen job. Had a guy who could take the old slate flooring up at a good price. When my new kitchen was in, they came and installed my new flooring straight away. Couldnt be happier! Show details

Paul and Wendy King
Paul and Wendy KingNSW
  Vinyl Flooring

Looks fantastic and easy to look after – We purchased our flooring and shutters from Jared and the team at Erina who were great to deal with from start to finish and nothing was a problem. Very happy Show details

  • Thumbnail
Dona
DonaWA3 posts
  Vinyl Flooring

Excellent Service – We have done our master bedroom with Solomans Flooring Balcatta. We are extremely happy with the product the cosyand the service they have provided. We do highly recommend Solomans Flooring. Show reply

  • Thumbnail
  • Thumbnail
Trish
TrishNSW3 posts
  Vinyl Flooring

Highly Recommend – Mel and the team were really great they bent over backwards to make my experience stress free. Dean was very meticulous about the finish and look.I would definitely highly recommend. Show 2 replies

JMcC
JMcC2 posts
  Vinyl Flooring

Professional Service and Workmanship – I was very impressed with the professionalism of my dealings with Scott (Bulleen / Niddrie stores). The workmanship was spot on and the two installers, Scott and Jake were polite and highly experienced. Very positive experience all round. Thank you!

Alan
AlanQLD5 posts
  Vinyl Flooring

A perfect job meeting all expectations – We had our downstairs hallway and kitchen tiles replaced by vinyl flooring, as well as our stairs and upstairs hallway which was all carpet. A three day job that was handled professionally by the team from Capalaba. They arrived on time each day, did an excellent job of removing the old carpet, laying the Ardit base and all of the vinyl boards.… Read more

The work required a lot of odd shapes and corners, but you would never know it was challenging as their finished work was so professional. The three people who carried out the work were always open, friendly and prepared to talk about what was going to happen so that there were no surprises. Their price for all this was competitive and I would thoroughly recommend Choices Capalaba to you.

Fran  Craig
Fran CraigNSW
  Vinyl Flooring

Choices Flooring Southern Highlands team – Iam happy to say this was an easy and stressless experience. The sales team were professional, helpful and really polite and easy to do business with. The installation guys, were polite, prompt and did an amazing job. I highly recommend. Show reply

Tiles, Vinyl & Laminate Flooring Companies

Find out how Choices Flooring Vinyl Flooring compares to other Tiles, Vinyl & Laminate Flooring Companies

Know better, choose better.

Compare all
  • Thumbnail
  • Thumbnail
  • +4Thumbnail
sam
samSA3 posts
  Vinyl Flooring

Avoid due to terrible workmanship and customer service - choices pooraka sa – The finishing looks as though it was a DIY job gone wrong especially the beading that we were never told that 'we had to have" even though part of kitchen cabinetry has no beading where it meets the floor. The stair nose looks cheap and trims are not installed properly. Floor boards cut in a way that so much caulking required it looks… Read more

ridiculous. Months of blame game between the dodgy Elite Renovations builder (now gone bust) and flooring guy who were clearly working together and against the customer who stood up against crap work. We also have a nail poking up in the carpet of the children's bedroom which they regularly hurt themselves on as located in doorway. Choices told us this is how it is meant to be. Again UNacceptable.

Do not recommend given their complete lack of accountability, customer service and utterly poor workmanship.

Anne Brown
Anne BrownTAS2 posts
  Vinyl Flooring

couldn't be happier – Excellent hard wearing product, so impressed with the lady that helped me decide on colour etc (Denise) she made a daunting job so much easier and she didn't mind that it took me ages to decide after taking lots of samples home. Show reply

Bad Choice
Bad Choice
  Vinyl Flooring

very disappointed – Had vinyl flooring laid in the lounge dining at my sons unit , I had asked for something hard wearing , It has only been down since June and has developed a bulge in the middle of the floor , I rang the cannon hill store and was told someone would ring me back , they didn't , It took another 2 days and me ringing every day before it was arranged… Read more

for the installer to take a look . He said there was nothing wrong with the installation and took photos and said the owner would be in touch. 2 days later I have to ring again ,as don't have the decency to ring me . Have just been told if I want it fixed I will have to pay more money . The bulge is in the middle of the floor where there isn't any furniture, It has not been misused , or mistreated . As was suggested by store owner , as it was rented to my other son , who is near 30 . I would not recommend them to anyone , as once they have your money , they don't want to know you .

Damian Hayward
Damian Hayward
  Vinyl Flooring

Abode Prime Flooring a great product – Purchased abode flooring from Choices Capalaba The 2 guys that laid the floor were pleasure to deal with. They went through a lot of trouble to ensure that they did a perfect job. The end result was just beyond our expectations. They even helped to put our dining table back in its place. No extra fee expected. Highly recommended.

Danielle
DanielleNSW2 posts
  Verified Vinyl Flooring

Quality Flooring and Great Service – I was so happy with the flooring by Choices Batemans Bay in my new home... The service was fantastic and the vinyl planks and carpet were laid perfectly.... I would highly recommend the Choices Team in Batemans Bay

Scarlett
ScarlettQueensland
  Vinyl Flooring

Great quality! Fantastic installation! – I worked with Luke at Capalaba and he made the process so easy. He helped me with making the right choices in the type of material, look and design. He took his time and was so lovely and professional. The installation technician, John, arrived on time everyday, worked so hard and was so friendly and courteous. It was not an easy installation, but… Read more ·  1

John did a fantastic job of prepping the floors, keeping me updated and the finished product was so amazing! It was worth every cent! I choose the Lux Vinyl Karnedean range and it looks so good. Waterproof, hard wearing, insulted (so good for apartments) and the materials and design are of a high quality.

Dissatisfied customer
Dissatisfied customerVIC
  Vinyl Flooring

Horrible experience – I will NEVER give my business to choices horsham again. I have been spoken down to. Belittled and snapped at, all infront of my kids, whilst simply enquiring about prices. Prices which were incorrectly explained to me in the end anyway. Unfortunately i still have half a house to floor and i will now have to find a new company to assist me.… Read more

Terrible sales man, with a miserable attitude and no respect for me as a fellow human. You personally Just cost your company a $1700 job.

M Loke
M LokeQLD
  Vinyl Flooring

Most Disturbing - Choices Flooring Centenary (in Jindalee) – The experience with Choice Flooring Centenary (in Jindalee) office is disturbing indeed. Money was no objection. All went well until the day of installation. I was harassed, bullied, threatened for no reason. The installer made a mistake and blamed it on me with Stu coming to my home trying to pin blame on me. Half an hour i had to sit down… Read more

listening & enduring to his raving accusation. I was thinking to myself then what weaseling talk this is. When i found out mistake was only $80.00 i offered amount to proceed with the laying. Then i missed the final invoice & when i received a reminder i quickly replied that i will be looking into it soon. On the same afternoon I got a call from Stu yelling abuse, threats & more bully so much so i had to politely tell him im terminating call. Then he sent a threat of putting on a debt collector. The invoice is only $1300.00 & it was only a week late in my payment. There are other flooring people out there...steer well clear of of these people here. Believe me these people here don't deserve your business. I have referred matter to Office Of Fair Trading for their unconscionable conduct & will be employing a solicitor to seek remedy. This guy Stu is a real stool. In my entire life i have never come across a company that behave so bad.....these people here really do not deserve your business

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.