Reviewer Photos & Videos
Choices Flooring Southern Highlands team
Iam happy to say this was an easy and stressless experience. The sales team were professional, helpful and really polite and easy to do business with. The installation guys, were polite, prompt and did an amazing job. I highly recommend.
Avoid due to terrible workmanship and customer service - choices pooraka sa
The finishing looks as though it was a DIY job gone wrong especially the beading that we were never told that 'we had to have" even though part of kitchen cabinetry has no beading where it meets the floor.
The stair nose looks cheap and trims are not installed properly.
Floor boards cut in a way that so much caulking required it looks ridiculous.
Months of blame game between the dodgy Elite Renovations builder (now gone bust) and flooring guy who were clearly working together and against the customer who stood up against crap work.
We also h...
Had vinyl flooring laid in the lounge dining at my sons unit , I had asked for something hard wearing , It has only been down since June and has developed a bulge in the middle of the floor , I rang the cannon hill store and was told someone would ring me back , they didn't , It took another 2 days and me ringing every day before it was arranged for the installer to take a look . He said there was nothing wrong with the installation and took photos and said the owner would be in touch. 2 days later I have to ring again ,as don't have the decenc...y to ring me . Have just been told if I want it fixed I will have to pay more money . The bulge is in the middle of the floor where there isn't any furniture, It has not been misused , or mistreated . As was suggested by store owner , as it was rented to my other son , who is near 30 . I would not recommend them to anyone , as once they have your money , they don't want to know you .
Abode Prime Flooring a great product
Purchased abode flooring from Choices Capalaba The 2 guys that laid the floor were pleasure to deal with. They went through a lot of trouble to ensure that they did a perfect job. The end result was just beyond our expectations. They even helped to put our dining table back in its place. No extra fee expected. Highly recommended.
Great quality! Fantastic installation!
I worked with Luke at Capalaba and he made the process so easy. He helped me with making the right choices in the type of material, look and design. He took his time and was so lovely and professional. The installation technician, John, arrived on time everyday, worked so hard and was so friendly and courteous. It was not an easy installation, but John did a fantastic job of prepping the floors, keeping me updated and the finished product was so amazing! It was worth every cent! I choose the Lux Vinyl Karnedean range and it looks so good. Waterproof, hard wearing, insulted (so good for apartments) and the materials and design are of a high quality.
I will NEVER give my business to choices horsham again. I have been spoken down to. Belittled and snapped at, all infront of my kids, whilst simply enquiring about prices. Prices which were incorrectly explained to me in the end anyway. Unfortunately i still have half a house to floor and i will now have to find a new company to assist me. Terrible sales man, with a miserable attitude and no respect for me as a fellow human. You personally Just cost your company a $1700 job.
Most Disturbing - Choices Flooring Centenary (in Jindalee)
The experience with Choice Flooring Centenary (in Jindalee) office is disturbing indeed. Money was no objection. All went well until the day of installation. I was harassed, bullied, threatened for no reason. The installer made a mistake and blamed it on me with Stu coming to my home trying to pin blame on me. Half an hour i had to sit down listening & enduring to his raving accusation. I was thinking to myself then what weaseling talk this is. When i found out mistake was only $80.00 i offered amount to proceed with the laying. Then i missed ...the final invoice & when i received a reminder i quickly replied that i will be looking into it soon. On the same afternoon I got a call from Stu yelling abuse, threats & more bully so much so i had to politely tell him im terminating call. Then he sent a threat of putting on a debt collector. The invoice is only $1300.00 & it was only a week late in my payment. There are other flooring people out there...steer well clear of of these people here. Believe me these people here don't deserve your business. I have referred matter to Office Of Fair Trading for their unconscionable conduct & will be employing a solicitor to seek remedy. This guy Stu is a real stool. In my entire life i have never come across a company that behave so bad.....these people here really do not deserve your business
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