Clarendon Homes NSW, Baulkham Hills
Part of Clarendon Homes  4.5 (2,510)

Clarendon Homes NSW, Baulkham Hills

 Verifiedclarendon.com.au
4.6

1,825 reviews · Statistics

PositivevsNegative
91% · 1,656146 · 8%
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Build Stage
  • Pre-Construction (274)
  • Mid-Construction (188)
  • Post-Construction (591)
Customer Service
4.6 (861)
Site Admin
4.6 (626)
Timeliness
4.4 (694)
Structural Integrity
4.7 (491)
Plumbing & Waterproofing
4.6 (455)
Electrical & Lighting
4.6 (446)
Flooring
4.5 (422)
Transparency
4.5 (718)

Reviews

Clarendon Homes › NSW, Baulkham Hills1,825 reviews
Natalie Cuschieri
Natalie Cuschieri
  Verified NSW, Baulkham Hills

Confidents in the Pre Construction stage

We are very happy with the momentum the pre construction stage has taken going from step to step, with ease and transparency! Our Costumer Service Consultant was very accessible and answered all our questions in a timely manner. Show details
Rob
RobNSWSydney, NSW2 posts
  Verified NSW, Baulkham Hills

Greatly navigated BASIX and Heritage challenges -Client umber 29916583

The team at Clarendon where great to deal with in finalizing the approval process for this challenging build, navigating the change in the BASIX requirements as well as the Heritage requirements. Client umber 29916583 Show details
Customer Service
Timeliness
Transparency
Kay
Kay
  Verified NSW, Baulkham Hills

Post construction warranty service

Post construction warranty service was particularly good, especially mention goes to [Name Removed] and [Name Removed], who managed to rectify the list of things we needed from the construction phase. They were easy to get hold of and They guided through the process. They were a lot of built quality workmanship that they rectified, and they provided the service with a smile. They have given us about 24-month period to raise any other concern which we thought was particularly good. Show details
Site Admin
Timeliness
Structural Integrity
Mirant M.
Mirant M.NSWSydney, NSW
  Verified NSW, Baulkham Hills

Very Helpful with post construction handover

Both [Name Removed] and [Name Removed] where very helpful in helping us with post handover issues.

All issues very resolved in a timely manner

WE highly recommend Clarendon home as a builder Show details

Mark C
Mark C
  Verified NSW, Baulkham Hills

[Name Removed] from Clarendon

We recently had the pleasure of working with [Name Removed] from Clarendon during our pre-construction stage.
From start to finish, [Name Removed] was always kind and patient.

Throughout the process, she ensured that all of our questions were answered and that we were left feeling comfortable with each step of the journey. She never made us feel rushed or like we were asking too many questions.

What really stood out to us about [Name Removed] was that she always had a positive attitude and a willingness to help!

Overall, I would highly recommend [Name Removed] and are grateful to her and her colleagues at Clarendon to get us to the Construction stage! Show details

Kenneth L.
Kenneth L.
  Verified NSW, Baulkham Hills

Pre-construction journey has been excellent

We just went through the pre-construction stuff with Clarendon Homes NSW and it was awesome! Right from the start, the team was on top of it. Shoutout to the team especially [Name Removed] in Sales and [Name Removed] CSC - They knew their stuff and were super professional. Show details
Giuseppe
GiuseppeNSWSydney, NSW2 posts
  Verified NSW, Baulkham Hills

Great post build warranty service

Had a good experience building with Clarendon Homes in 2022 and the team from warranty [Name Removed] and [Name Removed] have been great in organizing trades people to come back to fix any issues that we have as well as the trades people working around my and my family’s work schedule. Show details
C.Spiteri
C.SpiteriNSWIllawarra, NSW
  Verified NSW, Baulkham Hills

[Name Removed] - site manager deserves a pay rise

[Name Removed] is the best thing for this company. His speed, attention to detail, and professionalism I couldn’t fault.
The only issue I had was that Clarendon didn’t entertain variations through the build as we wanted to change the orientation of a window but outside of that - was great! Show details
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Darren
DarrenNSWIllawarra, NSW
  Verified NSW, Baulkham Hills
Calvin and Athena Tam
Calvin and Athena Tam
  Verified NSW, Baulkham Hills

Good experience so far - Pre Construction

We had a pleasant experience during our pre-construction stage with Clarendon. As we are doing a KDR for the first time, we went into the process with little knowledge; our customer service consultant was always quick to respond to any questions along with giving us timely updates on all matters without us chasing for a response. We hope our construction experience will be just as enjoyable. Show details
Nicky Constantine
Nicky Constantine
  Verified NSW, Baulkham Hills

Pre construction review

I was very pleased with all aspects of my dealings with Clarendon Homes. We were able to resolve our matter with ease which was wonderful to do. Our customer service consultant [Name Removed] was amazing to deal with from start to finish. We can’t thank her enough . Show details
Shirley
Shirley
  Verified NSW, Baulkham Hills

Job No. 29916537 great customer service for pre-construction

We're in the construction period now. We had a very pleasant experience with Clarendon during the pre-construction. Our customer service consultant, [Name Removed], is very helpful and responsive. Our sales person [Name Removed] and tender Yonky are attention to detail and very professional. Show details
Customer Service
Site Admin
Timeliness
Transparency
Warwick Evans
Warwick EvansNSWIllawarra, NSW
  Verified NSW, Baulkham Hills

Our Forever Home

Looking forward to the rest of our lives. On our initial meeting with Clarendon at Baulkham Hills we were made to feel completely at ease. We were given plenty of help in making the home perfectly suited to our needs. Choices in the Lifestyle Studio was certainly outstanding. We look forward to the next stage of our forever home. Show details
Customer Service
Site Admin
Timeliness
Samuel D.
Samuel D.NSWSydney, NSW
  Verified NSW, Baulkham Hills
Ashley
AshleyNSWSydney, NSW2 posts
  Verified NSW, Baulkham Hills
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Clarendon Homes
Clarendon Homes   DM   
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Questions & Answers

Ron Mc
Ron Mc · NSW, Baulkham Hills

Is there any one person at Clarendon that will take responsibility for my Son and his family of three girls having to live on the streets if they don't receive the keys to their new Clarendon home this week?
Months and months overdue.

MWN
MWN  

No they will not take any responsibility. Once your build is in trouble for delivery delays they no longer make money so you become the lowest priority. I got ghosted for months.

Fiona
Fiona · NSW, Baulkham Hills

I would like to know why we put up a review over one month ago and have STILL not heard from anyone at Clarendon. It has not even been acknowledged on the site, just one more disappointment.
Regards
Simon and Fiona

Clarendon Homes
Clarendon Homes   DM   

Hello Fiona and Simon, We will escalate and have a member of the team contact you by 5pm Friday. Regards, Clarendon Homes.

MWN
MWN  

You should not assume they care. They treat everyone as a once in a life time client.

Masha
Masha · NSW, Baulkham Hills

Hello,
We are looking to build with Clarendon, and received a quote to sign. The numbers in the quote didn't add up to the total amount (the total of the quote is ~90K greater than the sum of individual items in the quote), so we asked the agent to clarify. We got told that these extra 90K are actually the items listed as "Included", e.g. Fixed Site Costs, NBN, Roller blinds, Saline affected environment requirements. We were afraid that there could be a double up (as Sapphire range already includes some mandatory building costs) and asked the agent to break these "Included" numbers down, we got told that these numbers are invisible to clients. However, I can see some people get quotes with the specific allowance for saline affected environments. I'm wondering if we can get this clarified as 90K isn't just an amount that we can blindly commit to?
Thank you.
Masha

Clarendon Homes
Clarendon Homes   DM   

Hello Masha, we’d like to support you with clarifying your build costs questions. Would you please email your contact details to productreview@clarendon.com.au Thank you, Clarendon Homes.

Monika
Monika  

If you are building in south Brisbane please very careful they take nearly 2 years to build and every time with new excuses.

MWN
MWN  

Details

Compare all Clarendon Homes listings
CategoryProject Home BuildersProject Home BuildersProject Home BuildersProject Home Builders
Types of Homes AvailableGranny Flat, Home within a Home, One-Storey and Two-StoreyOne-Storey and Two-StoreyOne-Storey, Split Level and Two-Storey
Major Defects WarrantyLifetimeLifetimeLifetimeLifetime
Knockdown & RebuildYesYesYesYes
Building Code 2298C80444
Awards 20222020 and 20222022
Visit official website

Contact info for Clarendon Homes NSW, Baulkham Hills

Mon8:30 am - 5:00 pm
Tue8:30 am - 5:00 pm
Wed8:30 am - 5:00 pm
Thu8:30 am - 5:00 pm
Fri8:30 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 18003892706

Extra Information

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