4 questions from our users
I purchased the CPC Cuisinart Pressure Cooker in October of 2018. I have used it only thre or four times. I have the same problems other owners have described. Now I just read about a dozen law suits for this model and that it has been discontinued. Now I am afraid to use it! I have the original box , booklet and all packaging as ell as the original receipt, and I registered it. I think that JC Penny should take it back or Cuisinart should. Someone needs to take it back and refund my $76.00! I have always loved a Cuisinart products. I own their high tech food processor and their slim stainless toaster. I love them both! But I want this pressure cooker to be taken back and refunded. How Do I go about that?
Can anyone recommend where I can purchase the plug in cord for this product?
I have gone to store in Melbourne that sell this product.. but not extra parts.
I was in love with this appliance, but after more than a year of use, it's no longer sealing correctly.
I purchased this from Kitchen Warehouse in Cockburn. Is it possible to get a new seal or do I have to return the whole appliance?
Hi Jen...Most of the manufactures of these appliances suggest that we replace the main seal, being the one that secures the lid, on a yearly basis.
It doesn't really matter which brand we have, these seals are very readily available directly from the company, or from their retailers.
In my own case, I have a number of different brands of Pressure Cookers, and have always found the different companies very prompt to respond to sending out a replacement seal, without any great expense. Most of the modern seals seem to be made from a 'silicon' material.
I hope this assists you....Regards....Joshua.
Hi, As soon as I bought my cooker I purchased replacement seals. I bought them from EBay (they came from Hong Kong) and were heaps cheaper than the brand name seal. I have not had to use them yet, but I can't see any reason not to save money and buy a generic brand - it really looks identical to the branded one. Good luck.
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