727 reviews
- Pre-Construction
- ·
- Mid-Construction
- ·
- Post-Construction
AI reviews summary
Pros
Cons
Verdict
Overall sentiment is strongly positive, with consistent praise for helpful consultants, clear communication, and strong build quality. The process is often described as smooth and well managed, and completion times are frequently seen as a strength. The main drawbacks are occasional communication lapses and pricing that can sit above expectations.
My partner and I have had a really good experience with Homebuyers Centre Southwest, especially with Jane Taylor. Being our first time buying/building a house, my partner and I had heaps of questions and honestly quite a few moments where we felt pretty overwhelmed and nervous about committing to such a big purchase. Jane has always been more… Read more · 1
than happy to answer anything we’ve asked, whether it was something important or probably a pretty trivial question, and she’s been really knowledgeable throughout the whole process. She’s also been really good at breaking things down and explaining everything in a way that makes it feel a lot less overwhelming.
We’re really happy with how everything has gone so far and really appreciate all the help Jane has given us. We really couldn’t recommend her enough!!
Jane at homebuyers centre is unlike any consultant my partner and I came across. Everything was easy from the start. My partner and I were quite nervous at the beginning of this process and Jane did everything she could to support us, answer any silly questions we had and was just so accommodating to what we were after in a more budget friendly… Read more · 1
first home. I could not stress enough how highly I recommend Jane and the team at dales and homebuyers centre. Thankyou guys, so excited to continue this journey with such a capable team.
I had a fantastic experience dealing with Jane Taylor from Homebuyers Centre throughout the process of purchasing my land and house package. From the very beginning, Jane was extremely helpful, professional and easy to deal with. She took the time to explain everything clearly, answered all of my questions, and was always there whenever I needed… Read more · 1
help or clarification. Buying land and building a home can be a stressful process, but Jane made everything much easier and gave me confidence along the way.
What I appreciated most was that Jane genuinely cared about helping me get the right outcome. She went above and beyond to assist with the whole process, from the initial package through to the details and paperwork, and always kept me informed.
I would definitely recommend Jane to anyone looking at buying land or a house-and-land package. Her knowledge, communication and willingness to help made a huge difference to my experience.
Thank you, Jane, for all your help and for making what could have been a complicated process so much easier. I really appreciate everything you’ve done! ⭐⭐⭐⭐⭐
Reviews with attachments
Hayden and Amanda, thank you very much for making our dream home turns into reality. You really help us and find ways until we get the finance approval. Your team is also keeping us updated on the progressess from the start until everything is settled. We Very much appreciated your efforts. Finally we got our house key which less than the build time target. Thank you so much Andy and Natareen. Show details · 1
My husband and I have been incredibly impressed with our journey so far! Both Laura and Brayden have consistently gone above and beyond for us. From helping us to find the perfect block for our growing family and consistently being flexible with my husbands work schedule and the arrival of our twins. Laura and Brayden’s knowledge and experience… Read more · 1
including that of their own personal build journeys has been extremely helpful. They have been able to make the process so smooth for us and ensured that at each step we have been able to be well prepared to make the big and little decisions. Their enthusiasm, professionalism and kindness has made our build journey so far very enjoyable and we look forward to the next stage.
My Mum & I walked into the display at Yalyalup and met Anthony Harris, and it was the best home experience we could have asked for. We told him our story about building a Multigen home. Ant heard every word we said & offered to do a draft for us and absolutley nailed it we didnt change a thing. We were sold from the day we met him actually as he… Read more · 1
is so friendly , genuinely keen to help & so knowledgable. No other drafts came close to Ant's . His guidance , help & of course his sketch has been amazing. He even found us our dream block of land - right spot right time !! We are just about at locked and cannot wait to see our house on completion. Special mention to Ant & his team Nia , Kristie & Travis have been wonderful through our whole experience we couldnt ask for a better team to see thsi though with & they have kept us up to date with everything so far.... watch this space
I’ve had a wonderful experience throughout my build journey. I was kept regularly updated at every stage, which gave me a lot of confidence and peace of mind. The overall timeframe was much shorter than I initially expected, and the home was delivered in under 8 to 9 months, which was an amazing surprise. The entire team was easy to deal with and… Read more · 1
consistently professional, responsive, and supportive. A special thank you to Brad, the Site Manager, for his excellent communication and attention to detail throughout the build. Jane, the Sales Consultant, was knowledgeable, approachable, and supportive from the very beginning, making the initial process smooth and stress free. She became a friend and continues to be one, always happy to help whenever needed. Jenna, the Customer Experience Coordinator, was fantastic at every stage, keeping me informed ahead of time and making the handover and defect triage process simple, well organised, and easy to navigate.
Most importantly, the build quality is outstanding. I’m absolutely loving my new home and would highly recommend this team to anyone building a new home.
The Team at Dale Alcock South West have been absolute legends to work with during our pre construction phase of our build. We signed up with the team here because of the clear communication, no hidden contract costs or changes, all the friendly staff and particularly for getting the chance to work with Anthony Harris. If you are looking for… Read more · 1
someone to listen to you, take onboard all of your ideas and deliver on your dream home look no further!! Honestly from the moment we first spoke with Anthony he has gone above and beyond for us. Anthony kept us in mind for new blocks coming onto the market for over a year which gave us the opportunity to find our dream block of land and break back into the market in a time when it was looking and feeling impossible. He worked his magic on finding us the right home design while presenting multiple options with in our budget and listening to all of our feedback and nonnegotiable item requests. Anthony has only always treated us with the utmost respect and kindness one could hope for in a time and process which can prove to be very stressful and overwhelming. He’s kept all lines of communication clear and consistent, always picked up the phone or responded quickly when we’ve called and most importantly he’s always delivered on the items he said he would deliver on. When looking objectively at the service we’ve been provided by Anthony and the team so far I can honestly say we wouldn’t get this level of care and consideration anywhere else and we are very much looking forward to continuing our build with Anthony and the broader team.
Latest follow-ups
Amba was and is the best. Her calm supportive manner gave us great confidence to go forward with building. The whole team seem to be one big happy family . Amba helped us see the big picture and always had a solution to any problem that we thought might arise.We are looking forward to our journey. Show details · 1
Follow-up · Budget. A scary word. Easy to get carried away or to be disappointed when you view a show home and are told that’s “extra”. Amba worked hard to help us with compromise. Design should make your heart skip…. Satisfaction is very important. It’s good to feel confidence in your choices. Amba was on the ball.
In-depth reviews
I am very happy to give Celebration Homes a 10/10 and would confidently recommend them to friends and family. The best part of my experience has been the professionalism, commitment and genuine care shown by the people involved in my build. Building a home is a major undertaking, and inevitably there are delays, changes and challenges along the… Read more · 1
way. What has impressed me most is how the team has continued to work towards a good outcome and, ultimately, delivered a home that I am very happy with.
I would like to sincerely acknowledge and thank **Kristie, Casey, Steven, Travis, Blake, Cliff, Hayden and Brayden** for their individual contributions throughout my journey. Each of them has played a different role, but together they have made a significant contribution to getting my home to this point.
I would like to give a **very special thank you to Kristie**, who has been involved in coordinating my build since the construction phase. She has been consistently supportive, patient and professional throughout what has sometimes been a challenging journey. I particularly appreciate her patience and understanding during the more stressful periods, and the way she has continued to assist, communicate and follow things through with professionalism and dedication. Her hard work and commitment have made a real difference to my experience, and I am genuinely grateful for everything she has done.
A special thank you also goes to **Travis**, who was my Site Supervisor and carried a significant amount of responsibility during the construction of my home. Looking back now, I have a much greater appreciation of the amount of coordination, problem-solving, organisation and hard work involved in his role. His contribution has been an important part of bringing my home together.
I would also like to acknowledge **Hayden**, who was there from the earlier stages of my journey, as well as Casey, Steven, Blake, Cliff and Brayden and everyone who supported the project behind the scenes. The construction of a home involves an enormous amount of work that is not always visible to the customer, and I genuinely appreciate the effort that has gone into my build.
The New Home Presentation was a particularly rewarding experience. After everything that goes into building a house, seeing my home completed and being able to walk through it and appreciate the finished result was a wonderful moment. The independent BestWest building inspection was also very positive, with only a small number of minor items identified, which gave me further confidence in the overall quality of the work.
I also appreciate that, as with any building project, there were occasions when things did not go exactly according to plan. What matters to me is how those situations are managed, and I found that the team continued to work through the issues and towards a satisfactory outcome. Overall, the organisation, communication, coordination and time management have been very good.
Finally, I would like to give a **special thank you to Mr Dale Alcock**. I remember his words that he personally stands behind every single house built by the company. Having now reached this stage of my own build, I particularly appreciate the significance of that statement. It reflects a strong sense of responsibility and pride in what the company delivers, and I am very pleased to have experienced that commitment through my own home.
Overall, I am genuinely grateful to everyone at Celebration Homes who has played a part in making my new home a reality. I am very happy with the finished product and proud to be reaching this milestone with Celebration Homes.
**Thank you to the entire Celebration Homes team — and especially to Kristie, Casey, Steven, Travis, Blake, Cliff, Hayden and Brayden — for all your hard work, patience and commitment. I would absolutely recommend Celebration Homes to others.**
Brayden made all the difference throughout my experience with Celebration Homes. When I first started exploring my options, I didn't know Brayden at all. I contacted three different builders, asked countless questions, compared information, and tried to determine who I could trust with such an important investment. From our very first… Read more · 1
conversation, Brayden stood out. He was open, honest, and transparent in a way that immediately put me at ease. Every question I asked was answered clearly and professionally. He never tried to pressure me into making decisions, nor did he rely on unrealistically low prices or misleading figures to win my business. Instead, he focused on helping me understand the building process, the associated costs, and the decisions ahead. That level of integrity is rare and played a significant role in my decision to move forward with Celebration Homes.
As things progressed, it quickly became clear that Brayden's contribution went far beyond that of a sales consultant. He helped me secure the right block of land, introduced me to the developer, and was always available whenever I needed advice or direction. His industry knowledge, professional network, and willingness to assist made what could have been a complicated undertaking feel straightforward and manageable.
One thing Brayden and I often joked about was his incredible memory, but it genuinely became one of his greatest strengths during the design phase of the home. He provided countless practical suggestions that improved the overall design, functionality, and liveability of the house. Every time we met, he remembered details from previous conversations, my preferences, features I wanted, and even small points that I had completely forgotten myself. More than once, it felt like he remembered my project better than I did. That level of attention and commitment made me feel like I wasn't just another customer, but someone whose success he was personally invested in.
Working with Brayden felt less like dealing with a salesperson and more like having a trusted business partner by my side. I always felt he genuinely cared about achieving the best possible outcome for me. I was comfortable relying on his advice, knowing it was being given with my interests in mind rather than simply trying to close a sale.
His understanding of the building industry is exceptional. No matter the question or challenge, he either had the answer or knew exactly how to find the right solution. That expertise provided reassurance throughout what is often one of the biggest financial commitments a person can make.
Building a home is often described as stressful, overwhelming, and sometimes even unpleasant. Thanks to Brayden, my experience has been the exact opposite. He has made the entire process enjoyable, exciting, and something I genuinely look forward to. Looking back, he played a major role in transforming what could have been a stressful experience into one of the most rewarding projects I have undertaken.
In all honesty, one of the main reasons I chose Celebration Homes was Brayden himself. The level of professionalism, integrity, expertise, and genuine care he demonstrated was unlike anything I encountered elsewhere.
I couldn't be happier with the support he has provided and would highly recommend both Brayden and Celebration Homes to anyone considering building a home.
Celebration Homes should be extremely proud to have someone like Brayden representing their business. People like him do far more than sell homes — they build trust, create lasting relationships, and elevate the entire customer experience. Brayden has been outstanding in every respect, and I am incredibly grateful for everything he has done to make this experience such a positive one.
Could not be happier with Ben Kirk as our consultant! After meeting with a host of other consultants from various companies, I was stoked when I happened upon Ben in a show room one particularly overstimulating afternoon of endless yaps that didn’t actually answer the questions I was asking. Ben was friendly, straight to the point, actually… Read more · 1
listened (believe me, it’s rare in this industry) and was able to help us put together our dream home on a dream piece of land in literally weeks. We had been told that it would be years before we could afford anything more than a wheelie bin on a patch of bindies and yet Ben and the team at Homebuyers have got us building a 4x2 and qualified for Keystart. My favourite part is of course the snacks in the Dale Alcock display centre so that I can crunch on crackers and sip on sparkling water to the sound of Ben explaining our floor plans and being a back up dancer for my wife as she makes structural changes and ensure that pink tiles are indeed on the menu. Like any good spouse, I bring thoughtful gazing out the window during tile selections and comments of I don’t mind until it comes to the ensuite or advocating for surfmist everything. If I wasn’t married to my wife and was interested in men, I would probably give Ben Kirk a big sloppy forehead kiss for making this whole process feel less like a hammer to my thumb and more like a cool breeze on the back of my neck with a beer in hand gazing upon our newly built home.
Positive reviews
We recently began looking at building our first home and being a young couple it has definitely made us both nervous. We met Jane and she has been nothing short of amazing! Her communication at any time of the day and knowing how nervous we were she continued to reassure us both and kept us up to date with everything going on behind the scenes. I… Read more · 1
would 100% recommend her to anyone thinking about building! We cannot wait for this journey and are so lucky to have her by our side!
Find out how Dale Alcock Homes South West compares to other Project Home Builders
Know better, choose better.
Investing your life savings in a home can be daunting. After getting quotes from a few different builders, Dale Alcock South West was the genuine one to pick. From the very beginning to the end, they made the building process incredibly smooth and stress free which is the key word here. Spend on what you can afford and that's what our sales Rep,… Read more · 1
Ben Kirk worked on with us. He went through the whole costing side of things so we know exactly what type of home we can afford. The team has been wonderful keeping us up-to-date on every single step of the building process. And my wife and I would go on site and see how slowly our dream home was getting built.
Massive thanks to our building supervisor, Michael Roberts. He's a very highly experienced in the building industry and has very kindly taken us through our house inspections and he made sure everything was done to perfection.
Now after a few weeks living in the house, we must say that for what we paid for, we received quality craftsmanship, honest communication throughout the entire project and the whole project was completed in a very successful timeline.
We would highly recommend Dale Alcock Homes South West to our dearest friends and family members.
Thanks a lot team,
Brooke & Harris
Jane has been absolutely amazing while helping my partner an I secure a block and pick a floorplan and facade. We first encountered her at the display homes in Dalyellup and she stood out from day dot. she knows what she’s talking about and is very good at her job, she helped us find something that will be perfect for us in a location still close… Read more · 1
to bunbury but within our budget! She’s lovely to chat with an easy going, no pressure within making decisions and super informative. Highly recommend!
Negative reviews
Pretty average experience all around. Poor communication and overpriced for what you get. Sales guy was pushy and got worse as each contract was signed which resulted in some things being missed. Show details
Work in Progress – We aren’t yet at contract stage, however, so far [Name Removed] has made us feel confident that we chose Dales. [Name Removed] is very helpful, knowledgeable and kind. We would highly recommend [Name Removed] to anyone. We only chose Dales because of him. Other than the above, there hasn’t been as much information/assistance for selections from… Read more
the interior team as we’d hoped. We are still in the early stages though so this could change. Additionally, the portal is very basic as it does not present the options in an effective way. It is easy to feel uncertain of what you have selected.
Hi Kelsey, Thank you for sharing… Read more
Mixed Feelings – We worked with Chanel to design our build. We felt well looked after and appreciated her attention to detail, work ethic and professionalism. We however, found our Pre-Start meeting to be rushed and later found out that there were many mistakes made by the person conducting our Pre-Start. Some of which were too late to change when we later… Read more
realised.
Since then, communication has been difficult. We found that we needed to chase updates, especially when it came to the extensive tiling delays that we experienced.
Unfortunately from start to finish we went through 3 Site/building managers and 2 communication liaisons.
We would have appreciated clearer communication, follow ups and updates. Especially when it came to delays.
Hi Kyla, Thanks so much for taking… Read more
Recent reviews
Josh, very helpful and knowledgeable easy to deal with. Everything ran smoothly in securing block. House design and locking in colour desicion made easy with Homebuyers Go package. Looking forward to the build highly recommend Show details · 1
I would 100% recommend homebuyers centre from the first contact with Jane and then Zoe and Melanie and finally Matt, the whole process has been stress free and smooth. Communication was great and a special thank you to Jane and Matt for going above and beyond. Show details · 1
They worked with us! – We came to Hayden with a struck budget and he more than delivered, even gave us an incentive to go with them over other builders. Through the whole process our site manager was friendly and on time, always happy to help. When the house was finished, we had a few issues which Celebrations had absolutely no hesitation to fix. More than happy with our final price and not a dollar over budget! Thanks Cele’s Show details · 1
All the delegates are very friendly and very helpful and professional. They stay with you all the way from first appointment to construction starts. I even recommend them to one of my friends as well. Show details · 1
Find out how Dale Alcock Homes South West compares to other Project Home Builders
Know better, choose better.
Brayden is a consumate professional who organised things very quickly and efficiently. It is a pleasure dealing with Brayden and all the staff at the Home Buyers Centre. We are very pleased with the standard of service. Show details · 1
Joshua and Amanda are very clear and supportive during all the process…definitely the best people in the best company for building an house. I can’t be more happy to have chosen homebuyers and dale alcock Show details · 1
We had a very good experience building with Celebration Homes. The build time was as promised, and the overall quality of construction was excellent. While they may be slightly more expensive than some competitors, the faster completion time can help save significantly on rental costs during the build. Our New Home Consultant, Hayden, was… Read more · 1
extremely helpful during the initial stages and was always available whenever we needed assistance or clarification. The Construction Manager, Matt, was also very knowledgeable and experienced. He managed the site professionally and ensured the build was completed to a high standard.
Overall, we are very happy with the entire building process and would confidently recommend Celebration Homes to others.
Building with Celebration homes is highly recommended. First of all, the house was built quicker than expected making us save money on renting. Only qualified tradesmen were used using quality products. Communication was excellent throughout the whole process making us aware of every thing. Where we thought needed to rectify, it was done without… Read more · 1
any additional costs. So I strongly recommend Celebration homes and Dale Alcock at large. Thank you very much
We recently built our home with Homebuyers and had a very smooth and efficient experience from start to finish. From Kieran during the initial consultation stage, through to the ongoing support during construction, the entire team was professional and helpful. A special mention to Amba, Melanie, our Customer Experience Coordinator, and Darren,… Read more · 1
our Site Manager, who were both outstanding. They kept us well informed throughout the build, were always approachable, and demonstrated great attention to detail. Darren in particular was highly knowledgeable, polite, and patient, which gave us a lot of confidence along the way.
The build was completed in just over 9 months from slab down to key handover, which exceeded our expectations. The level of workmanship, communication, and overall service was excellent.
We would highly recommend Homebuyers to anyone looking to build.
The experience so far with Dale Alcock has been fantastic thanks to Amba. She has gone consistently over and above for us and we're extremely thankful. Without her help we probably wouldn't have secured the block we bought and she managed to secure our pre construction date slightly earlier so we dodged a potential price increase from the fuel… Read more · 1
mayhem. The cost was above the expected provisional increase still, but an even bigger increase was avoided. Looking forward to the build commencing.
From pre construction all the way to hand over the experience was a pleasure. Chris, Kristie and Travis were great keeping us updated with the progress every step of the way. The build quality was done to a very high standard and we are very happy with everything. Show details · 1
Lauren was incredible! She made the impossible become impossible and pulled off a functional design within my budget. I knew it was a challenge and she was ready to take it on. Really impressed and can’t wait for my build to start now! Lauren was efficient and thorough. Show details · 1
Our entire journey to house construction with celebration homes was amazing. We are very happy with the build quality and customer service throughout the process. All our concerns were well taken care of before and after the key handover. Show details · 1
I have just had the key handover and I could not be more happy with my home. From the consultants in the office to my supervisor on site, everyone could not have been more helpful and professional. I would not build with anyone other than Celebration/Dale Alcock! Show details · 1
When going through the process of building our first home, it all sounded a bit scary but when we got assigned with Ben Kirk, everything just felt a whole lot easier! Ben was so welcoming, kind and listened throughout the whole time to all of our ideas and concerns. We had to go through a few personal hurdles in the process but Ben had a solution… Read more · 1
for everything which made us feel like we had put everything in the hands of the perfect person! Can’t thank Ben enough for making this experience a great one for my partner and I. We would highly recommend Ben, especially if this process is new and a bit daunting to you, he will make it feel like a breeze :) excited for the rest of the process with Dale Alcock, everyone we have come across during our building process has been so kind and welcoming.
We are only at the beginning of our building journey, but our experience so far with the Dale Alcock team has been fantastic. From the first meeting, everyone has been professional, approachable, and incredibly helpful. Our home consultant Ant has taken the time to really listen to what we want and has guided us through the early stages with… Read more · 1
patience and great advice. The process can feel overwhelming at times, but he’s made everything clear and easy to understand.
We’re really excited to continue the journey and look forward to seeing our home come to life.
We have had a smooth and easy journey with Celebration Homes. Our pre-construction journey was just 4 months. We’re now 7 months into construction phase and we have just had our tile meeting. We’re very happy with the customer service and workmanship of the team. The “standard” range of inclusions is fantastic - we didn’t find ourselves needing to… Read more · 1
make many upgrades. Thank you to the sales team, our selections consultant Amba, our site supervisor Brad and our construction liaison Jenna for all your help with our journey.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hello, thank you for taking the time… Read more