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Reviews

4.9

211 reviews
5
(186)
4
(24)
3
(0)
2
(0)
1
(1)
  • Build Stage
  • Customer Service
    4.9 (196)
  • Site Admin
    4.7 (141)
  • Timeliness
    4.8 (147)
  • Structural Integrity
    4.8 (113)
  • Plumbing & Waterproofing
    4.8 (103)
  • Electrical & Lighting
    4.7 (99)
  • Flooring
    4.6 (82)
  • Transparency
    4.8 (146)
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Tim

Tim

  • 2 reviews
  • 2 likes

Great pre-build experience

published

We decided to go with Dale's over another project builder to design and construct our new house and ancillary in Margaret River. It's been a great experience from the very start with Dean (home consultant) working through the designs with us and then later with Amba through the pre-start process. We came with a custom design so it's not always been straight forward at times but we've ended up with something we're 100% happy with and now can't wait for the actual building process to start. I'd highly recommend Dales if you are looking to get a great price with a builder you can feel comfortable with to do a good job.

Customer Service
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1 comment
Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West

Pre Start and pre Build has been awesome

published

Everything has been fantastic with the Dale Alcock team since we walked into the store in Margaret river and now we are about to commence building. Cannot comment on workmanship yet as construction has not begun but Dean and Amba have been absolute legends and could not thank them enough.

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Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West

Great experience

published

We have been in our new Dale Alcock home for 3 weeks now, we are so happy we built with them. Everyone involved was so great to deal with and they all gave a sense of pride in their work and the brand. They also made sure we were in the house before our rental lease ran out so we didn't end up homeless! We had a few very minor bumps along the road as to be expected with building, but everything was dealt with in the best possible way which makes all the difference. Would like to give a huge thank you to Heidi, Shannae, Brandon and Mick. You have made our dreams a reality.

  • +1
Customer Service
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateAugust 2020
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1 comment
Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West
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Kevin Fall

Kevin FallSouth West, WA

Building with Dale Alcock Homes South West

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West
Chris

ChrisSouth West, WA

Home Completed

published

Our new home is complete and we have moved in about 2 months ago. So happy with how the house has been finished off and presented and how professional and knowledgeable the Dale Alcock South West staff have been throughout the build. No issue was ever a problem highly recommend this builder.

Customer Service
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Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
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Build StagePost-Construction
Construction End DateMay 2020
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1 comment
Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West
Kerri Harris

Kerri HarrisTasmania

  • 2 reviews
  • 1 like

Distance Build

published

I am finally at the last end of the build Lock up stage done and final fit off and I can't fault Dale Alcock South West to date, even my work colleagues in Hobart have been amazed at the communication and timely manner in this build and especially for me challenging from a distance. I have had family oversee the build as it has been impossible for me to get to Perth due to Covid 19. We have been on track with costs and if there has been any issues they have contacted me to talk me through it.
I am looking forward to the end product and hopefully getting to Perth to enjoy my new home soon.

Customer Service
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Build StagePost-Construction
1 comment
Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West
Phil R.

Phil R.South West, WA

Great place to guide us through our first build.

published

We visited a home open the spinnaker and met are new home consultant Sam. We were impressed with quality and price of the plans and show house. Then had meeting with Sam he talked us through the process of home and land package. We managed to do pre start meeting on the phone and have private house meetings during the covid lock down. It has been pretty easygoing process until bank gets involved.

Customer Service
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Build StagePre-Construction
1 comment
Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West

Building our Dream Home

published

Dale Huntington has been so helpful in every step of the way. Our block was a bit challenging to work with, but together with Dale, we combined our ideas to design the perfect house to suit our block.
The reason I went to the Dale Alcock Group was an easy one. I have been in the building industry for 30 years and I can't fault them in any way. Can't wait to start building our dream home.
Thanks Dale for all your help!

Build StagePre-Construction
1 comment
Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West
Sarah

SarahSouth West, WA

Friendly and helpful staff. Love The More Store Catalogue.

published

We’re at Prestart stage at present, however the experience so far has been incredibly satisfying. We have been nurtured through the early process and even my mum is impressed and wanting to build again not only with Celebration homes but the house plan iam using. We love the more store.

Customer Service
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Build StagePre-Construction
2 comments
Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West
Sarah
Sarah

The reviewer stated that an incentive was offered for this review

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Mich

MichSouth West, WA

  • 2 reviews

Brilliant!

published

As a first home buyer, the team at Homebuyers Centre have made the process simple. Taking care of of everything from inquiry, right through finance, pre-selection and now into construction, I couldn't be happier with the service that Homebuyers Centre have provided to date. Give them a call, you won't regret it!

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Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West
Jen M

Jen MSouth West, WA

Everything made easy

published

From walking into the Display Home to Pre-start (havn't started building yet) Celebrations have made everything easy. Dale Huntington has gone above and beyond, going out of his way to help me and offer advise where he could. Nothing has ever been too much trouble, even with me changing my mind continually. Having built twice before I knew what to expect but this was my first experience on my own and I couldn't be happier with how I have been looked after.

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1 comment
Dale Alcock Homes South West
Dale Alcock Homes S.Dale Alcock Homes South West

Such a smooth process building with Celebrations

published

I can’t believe how smooth the process throughout pre construction has been , id definitely build with Dale Huntington he makes the pre construction process a breeze and thoroughly knows what he is doing and is available anytime for questioning if your unsure about something or what the next steps are.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
Construction End DateJanuary 2021
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1 comment
Dale Alcock Homes South West
Dale Alcock Homes S.Dale Alcock Homes South West

This really is cause for “Celebrations”

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Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StageMid-Construction
Construction End DateFebruary 2021
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1 comment
Dale Alcock Homes South West
Dale Alcock Homes S.Dale Alcock Homes South West
Louise S

Louise SSouth West, WA

  • 2 reviews

Amazing service, workmanship and communication second to none.

published

This is the second home we have built with Dale and we were so thrilled to find the very high standards of the company were unchanged years down the track. Our second home build was handled smoothly and professionally. Nothing was ever to much trouble and we felt we could contact Dale’s friendly team at any time if we had a query. The whole building process was completely stress free and the finished result just perfect. The 12 month check was very efficient with very few things needing attention. Highly recommend this building company. Thank you for our beautiful new home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2019
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1 comment
Dale Alcock Homes South West
Dale Alcock Homes S.Dale Alcock Homes South West
ValE

ValE

  • 2 reviews

Our dream home

published

Having been in our new home for 15 months now and are still very happy with the house and with Dale Alcock's professional and helpful staff. As promised, they came back for the 12 months follow up and dealt quickly with a couple of minor things that had surfaced.
Can't recommend them highly enough.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Build StagePost-Construction
Construction End DateJanuary 2019
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1 comment
Dale Alcock Homes South West
Dale Alcock Homes S.Dale Alcock Homes South West
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Brooke and Aaron

Brooke and AaronSouth West, WA

Satisfied customers

published

We approached celebration homes with ideas for our dream home and the process building with them was everything we wanted and we achieved everything we were hoping. From the team that helped us with our plans to the tradesman who built our home everyone was great and we are thankful.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West
Kerri Harris

Kerri HarrisTasmania

  • 2 reviews
  • 1 like

Customer Service with a smile and laugh

published

My experience thus far is nothing but professionalism and great communication. I am building from another state and the help and advice is nothing but helpful. I shopped around before using Dale Alcock Company and so far I am not disappointed. Paul and Treena have been nothing but exceptional in answering questions keeping me in the loop and updated me on the next process of the next steps to the build. I am looking forward to the next step to my build.

Customer Service
Build StagePre-Construction
2 comments
Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West
Kerri Harris
Kerri Harris

Thank you they both deserve the comments without a doubt. Yes looking forward to the next phase.

Kerri Harris

The reviewer stated that an incentive was offered for this review

Caroline

CarolineSouth West, WA

Smooth Pre-Start

published

Amba has been fantastic to deal with during our pre-start. She made sure we were well prepared so that the process was quick and efficient and offered lots of good advice to help us make our decisions. We left feeling confident that our build was going to be painless and well organised due to her professionalism and excellent communication. Instead of feeling daunted by all the work ahead we now feel excited and can't wait to get into our new home!

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Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West
L and L Quindalup

L and L QuindalupSouth West, WA

DAHSW - Happy Customers

published

Dales have already built us a delightful 2 bedroom cottage that is based on their Augusta granny flat but with wrap-around verandahs and a high gable roof. We have been very happy with the entire building process. Now, they are designing us a beautiful one-off modern Australian farmhouse, again with lovely, wide wrap-around verandahs. Every part of the design and build process so far has been handled with utmost professionalism.

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Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West
Drew Blackburn

Drew BlackburnSouth West, WA

Design Phase Review

published

This review is to offer praise to the services of Paul Taylor, a New Home Consultant whom operates out of the Dunsborough area. He has been extremely helpful from the first contact I had with him several years ago through to the present, where my house design is close to completion. Paul has always answered my questions very promptly and professionally. He has floated many great ideas throughout the process and given very honest feedback wherever it was required. He continued to keep my budget in mind throughout the process.

Customer Service
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Build StagePre-Construction
Construction End DateDecember 2020
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Dale Alcock Homes South West
Dale Alcock Homes S.Dale Alcock Homes South West
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Questions & Answers

Abul H.

Abul H.asked

Dale Alcock Homes South West

Hi
I have an old house in Dallas (VIC 3047). I plan to knockdown and build a new two-storie house of 35-40 Squares.
Can I talk to some one about this?

ABUL HASHEM
0413599580

1 answer
Dale Alcock Homes South West
Dale Alcock Homes SWDale Alcock Homes South West

Hi Abul,

We are based in the South West of Western Australia. We have a Homebuyers Centre branch in Victoria though. They might be able to help you more. Their website is https://vic.homebuyers.com.au/

- Dale Alcock Homes South West team

Get an answer from our members and Dale Alcock Homes South West representatives

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