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2Dale Alcock Homes South West

Dale Alcock Homes South West

 Verifieddalealcock.com.au
2Dale Alcock Homes South West
4.9

307 reviews

Positive vs Negative
99%1%
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Build Stage
  • Pre-Construction
  •  · 
  • Mid-Construction
  •  · 
  • Post-Construction
Customer Service
4.9
Site Admin ?
4.7
Timeliness
4.7
Structural Integrity
4.8
Plumbing & Waterproofing
4.7
Electrical & Lighting
4.7
Flooring
4.7
Transparency ?
4.8
Rob S.
Rob S.WA
  Verified Dale Alcock Homes South West

The experience so far with Dale Alcock has been fantastic thanks to Amba. She has gone consistently over and above for us and we're extremely thankful. Without her help we probably wouldn't have secured the block we bought and she managed to secure our pre construction date slightly earlier so we dodged a potential price increase from the fuel… Read more ·  1

mayhem. The cost was above the expected provisional increase still, but an even bigger increase was avoided. Looking forward to the build commencing.

Jan
Jan
  Verified Dale Alcock Homes South West

Amba was and is the best. Her calm supportive manner gave us great confidence to go forward with building. The whole team seem to be one big happy family . Amba helped us see the big picture and always had a solution to any problem that we thought might arise.We are looking forward to our journey. Show details ·  1

Ask the reviewer
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T Charlton
T Charlton2 posts
  Verified Dale Alcock Homes South West

My Mum & I walked into the display at Yalyalup and met Anthony Harris, and it was the best home experience we could have asked for. We told him our story about building a Multigen home. Ant heard every word we said & offered to do a draft for us and absolutley nailed it we didnt change a thing. We were sold from the day we met him actually as he… Read more ·  1

 is so friendly , genuinely keen to help & so knowledgable. No other drafts came close to Ant's . His guidance , help & of course his sketch has been amazing. He even found us our dream block of land - right spot right time !! We are just about at locked and cannot wait to see our house on completion. Special mention to Ant & his team Nia , Kristie & Travis have been wonderful through our whole experience we couldnt ask for a better team to see thsi though with & they have kept us up to date with everything so far.... watch this space

Reviews with attachments

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Sona P.
Sona P.
  Verified Dale Alcock Homes South West

I’ve had a wonderful experience throughout my build journey. I was kept regularly updated at every stage, which gave me a lot of confidence and peace of mind. The overall timeframe was much shorter than I initially expected, and the home was delivered in under 8 to 9 months, which was an amazing surprise. The entire team was easy to deal with and… Read more ·  1

consistently professional, responsive, and supportive. A special thank you to Brad, the Site Manager, for his excellent communication and attention to detail throughout the build. Jane, the Sales Consultant, was knowledgeable, approachable, and supportive from the very beginning, making the initial process smooth and stress free. She became a friend and continues to be one, always happy to help whenever needed. Jenna, the Customer Experience Coordinator, was fantastic at every stage, keeping me informed ahead of time and making the handover and defect triage process simple, well organised, and easy to navigate.

Most importantly, the build quality is outstanding. I’m absolutely loving my new home and would highly recommend this team to anyone building a new home.

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Candice King
Candice KingWA
  Verified Dale Alcock Homes South West

The Team at Dale Alcock South West have been absolute legends to work with during our pre construction phase of our build. We signed up with the team here because of the clear communication, no hidden contract costs or changes, all the friendly staff and particularly for getting the chance to work with Anthony Harris. If you are looking for… Read more ·  1

someone to listen to you, take onboard all of your ideas and deliver on your dream home look no further!! Honestly from the moment we first spoke with Anthony he has gone above and beyond for us. Anthony kept us in mind for new blocks coming onto the market for over a year which gave us the opportunity to find our dream block of land and break back into the market in a time when it was looking and feeling impossible. He worked his magic on finding us the right home design while presenting multiple options with in our budget and listening to all of our feedback and nonnegotiable item requests. Anthony has only always treated us with the utmost respect and kindness one could hope for in a time and process which can prove to be very stressful and overwhelming. He’s kept all lines of communication clear and consistent, always picked up the phone or responded quickly when we’ve called and most importantly he’s always delivered on the items he said he would deliver on. When looking objectively at the service we’ve been provided by Anthony and the team so far I can honestly say we wouldn’t get this level of care and consideration anywhere else and we are very much looking forward to continuing our build with Anthony and the broader team.

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John Glenda H
John Glenda HWA
  Verified Dale Alcock Homes South West

Our build with Dale Alcock Homes has been a massive hit from the very beginning to the end of build. The process from the start with our New Homes Consultant Carl Neal, our customer Experience Coordinator Melanie, Selections Team Leader Natalie and Site Manager Travis were all very positive as they all took great pride and care with every detail… Read more ·  1

every step of the way. We were continually kept informed of progress and all details along the stages of build. Nothing was ever an issue with any queries or concerns we may have had, and were answered and dealt with promptly and professionally. Our build was completed some 2 1/2 mths prior to the estimated finish date which was amazing. We are so very happy with the quality of build and so very thankful to the entire Team at Dale Alcock Homes South West.

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Te Barlow
Te BarlowWestern Australia
  Verified Dale Alcock Homes South West

The team at Dale Alcock have given us our Dream Home! From the moment we walked into the Open Homes, to then walking into our own home within a Year of Construction was fabulous! Couldn't have asked for a better team to Build with!! Show details

In-depth reviews

Brad
Brad
  Verified Dale Alcock Homes South West

Buying a house thru Donna your Sales Rep, let me paint a picture for you. I came into your office to try and get a decent deal on a house my Wife Liz and I both liked and I got put onto Donna in your office. After talking to a few tired Redlink sales Reps & being put onto a sales rep from Summit whom was not only tired but lazy too there loss and… Read more ·  1

I am surprised they never followed up as to why we didn't go with them , lucky for that rep as I would of told his Manager that he needs a Donna on his team clearly. I asked Donna to be straight up with all dealings and she has been todate , Donna not only opened up the display house for us again after hours to get a better feel of it , she also paid us a home visit to see what our needs where for living & once again opened up the office for us after hours in order to sign up as we are both time poor . So to sum up your sales Rep Donna I would tell others about her service yes & I could see why she would be put forward for employee of the year.

JanineM
JanineMWA2 posts
  Verified Dale Alcock Homes South West

So far, so great! – We are in the pre-construction phase of building a new home with Dale Alcock Southwest which we chose due to its reputation as one of the top 10 home builders in the country and the greater certainty that a quality home would be built in a reasonable time frame. Dale Alcock has a team of exclusive trades people and only contracts to commence… Read more ·  1

construction on a certain number of builds in a given period meaning they can more accurately predict construction times and not over-commit.

So far, the process of selecting and fine tuning a design has been a real pleasure thanks not only to the great designs on offer but also to our new home consultant - Ant Harris - who has volumes of knowledge and skills in design. Not only that but Ant is patient and personable and has a can-do attitude! I was pleasantly surprised by how collaborative the process was and how easily my requested changes were accommodated. I never once felt I was being a nuisance or pressured to accept anything less than I wanted. All costing is transparent and available so you can proceed knowing exactly what that means in dollars. I'm really looking forward to the next stages of the process (materials and finishes selection) and to the commencement of construction and I will update this review as we go.

geoffb
geoffb2 posts
  Verified Dale Alcock Homes South West
Site Admin
Plumbing & Waterproofing
Flooring
Transparency

A very good builder – We built during COVID. that means it was long and tedious due to government policy on COVID. The work was generally good but some of the trades and services on parts of the build, where in our opinion not as good as they should have been. COVID made it hard to manage on site work due to availability of personnel in various areas of the industry.… Read more ·  1

Dale Alcock had to manage them in difficult times. It was a credit to them that they got things done and reasonably well done during that time. We had good access to our Supervisor and that is very important for a build. The Supervisor has a crucial role and one who listens to you and cares about things is vital. We had that with Dale Alcock. Quality of work was generally good but one or two trades/services where not so good and required rectification. The rectification works where done without question by Dale which was good. In general, the build was good and the final product also good. We had some issues but they got resolved for the most part quite well.

Value for money is always important. We ended up spending more than our budget but those cost overun s where NOT the home but the finishing off of things like landscaping, sheds, extra paths and side driveways and such things. But the house and land portions stayed within budget. If we sold now, some 14 months after we moved in, we would make a nice profit in the current market. To be fair, that may be mainly due to the housing market shortage of houses and also the rising costs of building over the past 20 months or so. Some profit due to the builder being Dale Alcock as well. What the mix may be is open to interpretation but all three factors have and would make selling now ( we are not) easy for us and as such we would have no regrets that we chose Dale Alcock or our location.

Positive reviews

Vashti Beauglehole
Vashti BeaugleholeWA
  Verified Dale Alcock Homes South West

When going through the process of building our first home, it all sounded a bit scary but when we got assigned with Ben Kirk, everything just felt a whole lot easier! Ben was so welcoming, kind and listened throughout the whole time to all of our ideas and concerns. We had to go through a few personal hurdles in the process but Ben had a solution… Read more ·  1

for everything which made us feel like we had put everything in the hands of the perfect person! Can’t thank Ben enough for making this experience a great one for my partner and I. We would highly recommend Ben, especially if this process is new and a bit daunting to you, he will make it feel like a breeze :) excited for the rest of the process with Dale Alcock, everyone we have come across during our building process has been so kind and welcoming.

Chanel W.
Chanel W.
  Verified Dale Alcock Homes South West

We are only at the beginning of our building journey, but our experience so far with the Dale Alcock team has been fantastic. From the first meeting, everyone has been professional, approachable, and incredibly helpful. Our home consultant Ant has taken the time to really listen to what we want and has guided us through the early stages with… Read more ·  1

patience and great advice. The process can feel overwhelming at times, but he’s made everything clear and easy to understand.

We’re really excited to continue the journey and look forward to seeing our home come to life.

Cherie and Lyndon
Cherie and LyndonWA
  Verified Dale Alcock Homes South West

Second time building with Dale Alcock. The SW team have great customer service, processes and communication. Resolved any small queries promptly. Supervisor was readily available. Very happy with quality of the build. Thank you for an enjoyable journey. Show details ·  1

Project Home Builders

Find out how Dale Alcock Homes South West compares to other Project Home Builders

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Negative reviews

Anon
Anon
  Verified Dale Alcock Homes South West

Pretty average experience all around. Poor communication and overpriced for what you get. Sales guy was pushy and got worse as each contract was signed which resulted in some things being missed. Show details

Dale Alcock Homes South West
Dale Alcock Homes South West    

Hello, thank you for taking the time… Read more

Kelsey
Kelsey3 posts
  Verified Dale Alcock Homes South West

Work in Progress – We aren’t yet at contract stage, however, so far [Name Removed] has made us feel confident that we chose Dales. [Name Removed] is very helpful, knowledgeable and kind. We would highly recommend [Name Removed] to anyone. We only chose Dales because of him. Other than the above, there hasn’t been as much information/assistance for selections from… Read more

the interior team as we’d hoped. We are still in the early stages though so this could change. Additionally, the portal is very basic as it does not present the options in an effective way. It is easy to feel uncertain of what you have selected.

Dale Alcock Homes South West
Dale Alcock Homes South West    

Hi Kelsey, Thank you for sharing… Read more

Mathew Macquaire
Mathew MacquaireWA
  Verified Dale Alcock Homes South West
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting

Pretty average – Built our first home in 2015 and Still having settling cracks after almost 6 years. Tiles are cracking, plasterboard is cracking cornices are cracking. It’s costing me money constantly to repair and paint. The rendering out the front of the house immediately started to peel and lift and the steel poles in the alfresco area were quick to rust at… Read more

the bottom leaving the house looking quite shabby. Overall I’d say the quality is not the greatest. And having to repair walls constantly is an absolute nightmare.

Dale Alcock Homes South West
Dale Alcock Homes South West    

Hi Matthew, We are sorry to hear… Read more

Recent reviews

Aneera Mahanga
Aneera MahangaWA
  Verified Dale Alcock Homes South West

This is our first home purchase in Australia but our thirs time building a home and Amba Thompson made the experience wonderful. She was efficient and accomadating at all times. We had so many requirements and she tried her best to accomadate them all. She met us at odd hours and worked late into evenings to help get the job done. I will recommend Amba at any time...she comes with a wealth of experience and looks after you personally. Show details ·  1

Chris M.
Chris M.WA
  Verified Dale Alcock Homes South West

My process building with Dale Alcock and In particular my sales Consultant Ant Harris has been amazing so far. Anthony is an absolute pleasure to work with and I would highly recommend him to anyone. The Dales experience has been exactly what I was hoping for. Very Professional and polished organization. Show details ·  1

Sarah
Sarah
  Verified Dale Alcock Homes South West

Amba Thompson has been amazing, she has gone the extra mile for us, we have been consulted at every stage and feel confident in our build. All round good experience. Thanks! Show details ·  1

Dale Alock Homes S.W.
Dale Alock Homes S.W.WA4 posts
  Verified Dale Alcock Homes South West

The workmanship & quality finished of our new home was amazing . We were blown away and so happy that we went with Dale Alcock Homes South West.Their team were very professional and outstanding. Show details ·  4

TAM
TAM3 posts
  Verified Dale Alcock Homes South West

After some disappointment with another builder and swapping to Dale Alcock, we found the experience to be very positive. Everyone we dealt with was courteous and professional which made the build journey smooth from start to finish including the 12-month home assist. Show details ·  1

Jan-marie G.
Jan-marie G.
  Dale Alcock Homes South West

The process was unbelievably smooth from start to finish’s finish. Kristie and Michael were wonderful to deal with and Michael was great at helping us whenever we asked. Have just moved in and love the house, can’t wait for it to be our home. Show details ·  1

Project Home Builders

Find out how Dale Alcock Homes South West compares to other Project Home Builders

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Compare all
Hayley Mcnamee
Hayley Mcnamee
  Verified Dale Alcock Homes South West

We had a great experience working with Lauren in the early design phase of our build. She was very easy to work with, gave helpful tips and was actually the person who identified the perfect block for our investment property. We never felt pressure to go a certain way as well. We’re really looking forward to the build phase now! Show details ·  1

Kayla
KaylaWA
  Verified Dale Alcock Homes South West

We are so looking forward to undergoing our building process after recently signing to proceed with Dale Alcock Homes. Donna is an incredible asset to the company and has made the process so far seamless. Her expert knowledge and guidance has made these two stress heads feel at ease that we are in good hands. Show details ·  1

Ryan M.
Ryan M.WA2 posts
  Verified Dale Alcock Homes South West
Customer Service
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting

Overall a great experience building with Dale Alcock SW as a first time home builder. There were a couple of minor delays early on that potentially could of been avoided (or at least communicated better) but handover was received after ~13 months, so can't complain. Happy with final quality of house, some minor issues picked up during the Final Building Inspection and since moving in but nothing of major concern. Would recommend! Show details ·  1

Courtney H
Courtney HWA
  Dale Alcock Homes South West

Although we haven’t started the build just yet, we couldn’t be happier with the journey so far. From day one, working with our building consultant Carl and the team at Dale Alcock Homes has been an absolute pleasure. Carl has been incredible – knowledgeable, patient, and genuinely committed to helping us design a home that suits our needs and… Read more ·  1

lifestyle. His guidance through the design and layout phase has been invaluable, and he's made what could be an overwhelming process feel smooth, exciting, and completely stress-free.

The entire Dale Alcock Homes team has been professional, responsive, and well-organized. Every step has been clear and well-communicated, and we truly feel like we're in safe hands heading into the next stage.

We’re so impressed with the service and support we've received so far – if the pre-build process is anything to go by, we know the final result will be amazing.

A massive thank you to Carl and Dale Alcock Homes ⭐️

Leigh C.
Leigh C.2 posts
  Dale Alcock Homes South West

The team was with us every step of the way, made the whole building experience easy , down to earth people who really care, after support is excellent. Thank you so much, we will build with you again Show details ·  1

Jordan W
Jordan WWestern Australia
  Verified Dale Alcock Homes South West

We have just signed up to build with Dale Alcock homes after speaking with multiple south west builders. Dale Alcock stood out to us due to the quality of their homes (seen in displays, heard through conversations with real estates, developers and locals), the huge list of inclusions (compared to what others are offering) and price. The decision… Read more ·  1

to go with them became even easier when we began dealing with Sam Coghlan- her upbeat personality matched with her eye for detail was exactly what we were looking for. She helped us stay within our budget but planned a home we are stoked with, she gave us really great suggestions of what could be done better and considered our needs as a family with three young girls (that will eventually become 3 teenagers!). We are really excited to move into the next stage of the build and thank Sam and the team for their support so far.

Lucy LU
Lucy LU
  Dale Alcock Homes South West

Built on time and on budget. Very responsive to enquiries throughout build. Excellent client communication. Amazing site supervisor Ryan and client liaisons Jenna and Chanel. New homes consultant Chris helped us design the right home for us. A really good experience from start to finish. Show details ·  1

USERNAME
USERNAME2 posts
  Verified Dale Alcock Homes South West

I would highly recommend choosing Dale Alcock as my experience with them has been excellent from start to finish. The customer service at Dale Alcock has been fantastic. Special thanks to Georgia Dodd my new homes consultant, Natareen Nganga my customer experience coordinator, and Chris my Site Manager as they were friendly, helpful, and… Read more ·  1

professional in their communication and advice along the way. I'm very happy I chose Dale Alcock as my builder and I love how my new home turned out!

Kay
Kay
  Verified Dale Alcock Homes South West

I recently made a whirlwind visit to WA with instructions from my husband to buy if I can. With the amazing help from Rod Druce I managed to purchase a block of land in the Arbour Estate and choose a Dale Alcock Home to build - not bad for 2 days work. I've been in contact with Rod for approximately 2 years so his patience is commendable. Thanks Rod for all the advice. Show details ·  1

Mark F
Mark FWA4 posts
  Verified Dale Alcock Homes South West

Thankyou – Thank you Natareen (Customer Service) and Cris (Building Supervisor) for your attention to detail and continuous information—via emails and photos you’ve both supplied to me throughout the build of my home in Vasse. Site visits from Perth to Vasse have been challenging but essential and rewarding. I look forward to the completion of the build and handover. Show details ·  2

Teagan S
Teagan SWA
  Verified Dale Alcock Homes South West

We are currently in the pre-construction stage of building our forever home and we have been working with Donna Campbell to design our floor plan. Donna has been amazing to deal with and has blown us away with her ability to design a plan that's flows well, and suits our every need as a young family. Donna originally met us on our vacant block to… Read more ·  1

talk through our vision, and to suggest ideas that might work for us. With several meetings needed to complete the floor plan stage, Donna went out of her way to make things easier for us with two young children, by coming to our home. We cannot recommend Donna enough.

Loren R.
Loren R.WA
  Verified Dale Alcock Homes South West

I would like to thank Dale Alcock Homes southwest, Homebuyers Centre and Resolve Finance! Thank you for everything that you've done for us. These teams are helping us a lot! They are very accomodating and really hands on at what they're doing most especially to Joshua Leonhardt, very knowlegeable and flexible in all the designs that we want! All… Read more ·  1

the ideas and creativity was outstanding. We are really impressed with their professionalism and customer service! I would highly recommend Joshua and these companies to everyone. They are all amazing people and willing to help to get our dream house come true.

Jess
JessWA2 posts
  Verified Dale Alcock Homes South West

Absolute professionals - 10/10 Experience! – From start to finish the process with Dale Alcock has been amazing. We have recently moved into construction, and we couldn't recommend them more highly. We worked with Ben on the front end getting the design right. Ben was very accommodating and was able to deliver exactly what we were after. From there, we had Danika looking after us through… Read more ·  1

the admin stage. Danika's updates & general communication were second to none, having built before this can make or break a build journey so we were beyond happy with the service. Then onto the selections stage, Nat is an absolute professional. Nat gave great suggestions while still listening to what we wanted to achieve. If you're looking to build in the Southwest just save the time and go speak to the team at Dale Alcock!

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