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DeLonghi Nespresso Lattissima+ EN520S (Silver) has been discontinued and replaced by DeLonghi Nespresso Lattissima Touch EN550.
2DeLonghi Nespresso Lattissima+ EN520S (Silver)

DeLonghi Nespresso Lattissima+ EN520S (Silver)

 VerifiedMPN: EN520S
2DeLonghi Nespresso Lattissima+ EN520S (Silver)
4.1

101 reviews

Positive vs Negative
83%5%12%
Product is used ?
  • Daily
  •  · 
  • Several times a week
Build Quality
3.0
Value for Money
1.7
Ease of Use
4.3
Cleaning & Maintenance ?
4.0
Noise Level
2.0
Consistency ?
2.7
Milk Frothing ?
2.3
Avatar
AvatarNSW36 posts
  EN520S
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level

Machine was great until it wasn't. Milk not dispensing correctly even after repair – I have had my machine a few years now and it has made next to perfect coffee with perfect and consistent milk froth over that time. I love this machine, perfect size and aesthetics, if only it was still working correctly. In the past month the milk froth has been very inconsistent, where the machine will start making the froth but will stop and… Read more

start, pushing air and milk and overly bubbly poor froth. Often I will have to keep re-pressing the button to get enough froth as it's not aerating it correctly and in some cases not at all. The stopping and starting of the milk dispensing seems like a boiler or pressure issue to me and the machine certainly makes more gurgling noises from the right side than it ever did. I had tested everything and descaled, reset machine, new milk, reset the levels of coffee and milk and reset the correct water hardness settings and ensured the jug was assembled with the take-up tube aligned as required.

I sent my machine to a registered repair agent and finally got the machine back, they claimed in was simply the milk jug head, and that they tested it 10 times and was working correctly. I questioned the agent but hoped that a proper clean of all parts and a new milk jug head may have resolved my issue. I was wrong, on the first coffee the problem was evident. I have again set the levels and water hardness but the problem remains. The milk froth is inconsistent and it continues to stop and start as if the boiler or pressure cannot be maintained for a sustained time to actually make the milk part of the beverage.

What are my options, do I send this to another more reputable repair agent that will actually listen to my problem and understand it. Can Delonghi shed some light on this issue and suggest what the problem might be? Could it be the milk boiler? BTW the coffee side of the machine is still performing correctly and has never had any issues

David
David4 posts
  EN520S

Will not froth milk – Called customer service. They offered no solutions other than pushing to sell me a new machine at a greater price than available online. Reading other reviews, I would agree that customer service is VERY POOR. Show details

DeLonghi
DeLonghi    

Hi David, Im sorry to hear of your experience was it… Read more (+1 reply)

cdbstock
cdbstockQLD16 posts
  EN520S
Build Quality
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing

Leaking into to used pods container - only option is to replace with a better machine – Good quality & consistent (when new) & good temp Leaked into used pod container & overflows onto bench Have seen videos showing fixes but none worked Haven’t tried rescaling will that fix? Looking at buying another machine. . Show details

In-depth reviews

Sean
Sean5 posts
  EN520S

The Kim Jong Un of coffee machines – Seriously this machine is awesome, it literally should be called Kim Jong Delonghi. I bought this from Myers with engagement gift cards in 2012 this thing is indestructible not only has it out lasted many other home appliances, but it also has out lasted my marriage (although you would expect your coffee machine to last longer than 2 years) this… Read more

unit has travelled to multiple mine sites with me and been abused more than Barnaby Joyce's staffers and unlike Barnaby's marriage this thing is still going and going strong. The only draw back is the milk jug can get a nasty smell to it, but you can buy milk cleaning agents to fix this, unlike the previous mentioned lads marriage there's not a lot in a bottle that will help there. Cannot recommend this unit any more highly well done Delonghi champion effort my Kim Jong Delonghi AKA Bessie salutes you!!!

Pros

You want coffee, this bad boy will give you coffee and good coffee at that

Minimal cleaning and she's ready to go

Supermarket pods have made it cheaper for coffee

Tough, indestructible, Bullet proof (don't test the last one) and very reliable

Will outlast your marriage (probably or definitely in Barnaby's case)

Brings work mates together

Cons

Make sure you clean the milk jug regularly (not really a con more just a warning)

Queli
Queli4 posts
  EN520S

Great fully automatic at a touch of a button with a major downfall for me – I bought this machine as I wanted a fully automatic great tasting coffee at a touch of a button and this machine does just that! Although, since having it I have come to realise that it’s not very hygienic sadly. Many times upon visiting a Nespresso Boutique, I was shown the added convenience of storing the left over milk straight into the… Read more

fridge- BONUS I thought lol but I found that the milk went off before the due date (hot water somehow enters the container) If you use it everyday this may not bother you. Though, it does have a plastic tubing in this milk container which is impossible to clean if you do not have a dishwasher & even then boiling water through plastic is toxic and wearing - this is where it fails for me.

Maybe if it had a tiny brush that fit in there for cleaning... that would be great but it doesn’t and unfortunately milk is one of those things you just cannot leave as it festers and makes us sick!

Quality of froth 3***

Extraction of coffee - all Nespresso capsule machines extract the coffee exactly the same

Ease of using this machine - 5****

em
em2 posts
  EN520S

Should be called Depresso!! – Had the machine for 6 months and it had worked an absolute treat, love the coffee too. THEN......Something went wrong with the milk jug and milk frother component of the machine.. It started to spurt milk and steam and switch itself off. We contacted customer service who sent us the first of our two replacement milk jug tops so far.Problem… Read more

continued so we sent the machine to the service centre.. Our prehistoric dirty old loan machine that doesn`t even have a milk frother turned up.. We sent out machine for service.. It returned with the same problem.. Another milk jug top was sent.. Again, same problem.. Have you cleaned it, are you putting it together properly, turn the tube east west, were some of the repetitive, useless tips from customer service.. machine sent into service again. Back again with the same problem.. Just about to send off for service for the third time.. 3 months now without a decent coffee... Only gave one star for the review because I cant give no stars.. was good for first six months Patronising poor customer service representitives, continued disfunctional machine.

Dani
Dani   

I have had exactly the same problem with my machine!! - have had for even less than 6 months -… Read more

Positive reviews

jennie
jennie14 posts
  EN520S

I cannot live without my machine, I always have a spare backup machine on standby – I love my machine, I average drinking 6-8 coffees personally a day, crema beautiful, so compatible with all brands of coffee, I take my machine on holidays with me. The temperature is fantastic, no complaints, also use it for making tea, magic. as I said I cannot be without it  Show details

Sjjjj
Sjjjj7 posts
  EN520S

Great machine – good size machine doesn’t take up much space on the bench. Love that you can store any unused milk in the fridge. Can easily make numerous coffees quickly. Easy to clean, all top dishwasher safe. Have had the machine for 5 yrs and have noticed the milk does froth as per the setting selected may be because it is old.  Show details

ASHTON
ASHTON
  EN520S

Compact and really easy to use – My sales team are very happy I purchased this for our office. Would recommend for home or small office use with the variety of pods available it's so easy to make a cuppa exactly the way you and your friends like it I can make up to 4 coffees by filling up the milk steamer. The coffee is great . It's easy to clean too  Show details

Negative reviews

Ali M
Ali M4 posts
  EN520S

Love it, But Could Be better – Pros: - Machine is easy to use - Coffee tastes good. - Machine is easy to clean. - Can use pods purchased from coles, not just Nespresso - Milk frother - so easy the kids can use it - compact so doesnt take up much counter space Cons: - noisy when making coffee or frothing milk - occasionally need to reset the water hardness which,… Read more

unless you remember how to do it, can only be done by calling the help line as this isnt in the manual

Meghan
Meghan4 posts
  EN520S

Noisy but does it's job – Easy to use nespresso machine with good number of settings but very loud in the mornings Hard to make the froth which requires a lot of cleaning afterwards Overall it does it's job, although next time I would purchase a higher end model given the already money spent on this  Show details

Summz
SummzVIC7 posts
  EN520S

Good for the everyday coffee drinker – This coffee machine is really good an easy to use. I didn’t even need to read the instructions! The fact that it has the milk frother in built make is to much easier and also less clutter on the table. Pretty good value for money. The pods aren’t that expensive as well.  Show details

Recent reviews

Nathan
NathanVIC10 posts
  EN520S

great coffee – best coffee machine i have ever bought so easy to use coffee tastes fantastic and so fresh and hot, milk frother is the best thing in the world i cant live without and one button and you have a professionally made coffee in a matter of 2 minutes! how easy is that  Show details

Capsule / Coffee Pod Machines

Find out how DeLonghi Nespresso Lattissima+ EN520S (Silver) compares to other Capsule / Coffee Pod Machines

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Tezza
Tezza5 posts
  EN520S

Makes very nice cream coffee – Bought this because I love an early cuppa in the morning and sometimes lunch. The milk is just the right amount and foams really nicely on top. It's not super strong too and always makes the same tasting coffee. It was super hard to find more small cups so we use the main one and transfer into a different cup  Show details

Wendy
Wendy12 posts
  EN520S

Enjoying this product – Very satisfied with this machine. The coffee produced is good, still trying out different flavours. The temperature is always correct but I wish the froth was a bit thicker. On the whole, very pleased. The instructions were easy to follow and it's easy to keep clean. It looks good on the bench.  Show details

Adrian
AdrianQLD7 posts
  EN520S

Can’t start my day without it! – I purchased a Latissima Plus from the Good Guys when they were on special for $260. The build in milk frother makes for a beautiful cup of coffee every morning, it’s easy to clean in the dishwasher. The machine takes up very little bench space, and only takes a few a seconds to warm up. October 28th 2018 Update: Customer Service is… Read more

outstanding!

I love my coffee machine - it makes a beautiful cup of coffee, but that’s not what this review is about.

I had an issue with my machines descaling indicator being stuck on (my own fault, didn’t read the manual properly).

I contacted Nespresso Customer Care today (Manuel was the consultant) and received the best customer support I’ve ever been given. Manuel was thorough, patient, and invested in resolving the issue for me during the first call.

Thanks Nespresso!

mrsK88
mrsK88NSW17 posts
  EN520S

Love it! – Coffee tastes great, love that there is a wide variety of capsules to purchase. Easy to use, doesn’t take up too much space on the benchtop. Wish you could adjust water temperature would be my only complaint!! Cleaning is simple and all the accessories for cleaning store in the machine. Some parts are even fine in the dishwasher to clean (milk parts)  Show details

She said
She said32 posts
  EN520S

No issues easy to use good coffee – Makes good coffee with just a touch of a button. Easy to use Milker, just pop into fridge and clean when needed, easy to take apart and clean. Can pop into dishwasher. Only (minor) issue I have is that the adjustable froth button seems to make the same froth milk regardless of setting. Overall, for the price range I would highly recommend it. … Read more ·  1

As for coffee pods, there really isn’t any difference between Nespresso original or supermarket LOR brand. After trying both, we buy the LOR when on special.

Im still using the machine without any issues after 18 months.

Cherks
CherksSA15 posts
  EN520S

Love it still – Makes great coffee - purchased nearly 10 years ago and it still brews a good drop. Doesn’t cope as well with generic capsules but I suppose this is to be expected. Easy to use and very quick. Would benefit from a heat setting! Overall it has been excellent value for money  Show details

Bee
Bee10 posts
  Verified EN520S

Great product, daily use – Easy to use, easy to program. Most of the detachable components are dishwasher safe. Easy to clean with the descaling kit - even tells you when it needs to be done, I know I wouldn't remember to do it every 600 capsules used or whatever it is! Built in milk frother is by far the best addition, it's what made us choose this model. Very happy with this product.  Show details

Crossrip
CrossripNSW68 posts
  Verified EN520S

Love this machine! – I love this machine so much I bought one for Dad! A very easy to use machine. Turn it on, lift lever to insert the coffee pod, press button to select coffee if will make, and hey presto your coffee is ready. To clean, press the button on the milk container for 20sec and put milk container back in the fridge until you want to make another coffee.… Read more

So easy!. If you want, you can program and save to suit your cup sizes and taste preferences. Once you set, it remembers it for ever more. The coffee is not super hot, so for those that like hot coffee I changed the energy-save function to 30min before cutting off (very easy to do, read the instructions). Each day I jump out of bed of a morning, turn the machine on, go to the bathroom to shave etc, then make my coffee and it is a decent temperature. The machine really is the bees neez!

LeighO
LeighO4 posts
  EN520S

Best coffee – We have loved the convenience of using our coffee machine instead of buying coffee out. The milk is frothed perfectly and there are so many types of pods that are compatible. We have purchased the Nespresso rescaled and have not had any issues with our machine so far. Great product.  Show details

Capsule / Coffee Pod Machines

Find out how DeLonghi Nespresso Lattissima+ EN520S (Silver) compares to other Capsule / Coffee Pod Machines

Know better, choose better.

Compare all
Yas
Yas6 posts
  EN520S

Great Coffe Machine and great value! – After researching many coffe machines I decided to go with the DeLonghi Nespresso Lattissima. Great Coffee and great coffee machine - The milk foamer works great and heats up the milk better than other brands that I tested. I can honestly say that the coffee comes out nice and hot!  Show details

Sidgebug
Sidgebug5 posts
  Verified EN520S

Great machine, very happy with purchase! – Originally I set out to buy a map coffee machine but came across the Nespresso machine at a good price. The milk tank was what I was after and no other brands had it on their machines. Very happy with the machine, and range of pods available. Upon set up it wasn’t pumping water, there was no trouble shooting re: this so I had to contact their… Read more

customer line. Apparently it’s a common problem and was easily fixed. Customer service was very quick and helpful!

IAN AKERS
IAN AKERS4 posts
  EN520S

Lattissima Great home coffee.machine – I have had a DeLonghi Lattissima for about a year. A great coffee machine for my own use or when family/friends come over. Beautiful coffee,easy to use and easy to clean.No fiddly pieces,strip in seconds to clean and reassemble. The DeLonghi Nespresso Lattissima is also an attractive looking machine that can be left on a bench top.  Show details

Scott Harkness
Scott Harkness6 posts
  EN520S

Great product to use – I tried a friends one of these machines and fell in love with it right away. So super simple to use. and such a large variety of different pod flavours to pick from, not only real pos can be used but also a large variety of compatible pods too. such a good machine. Easy to clean just run the cleaning solution through it. takes only 10 minutes.  Show details

Mel
Mel6 posts
  EN520S

Easy to use – I absolutely love this product! Coffee tastes so good you will never want to go back to instant coffee. Purchased coffee doesn't even taste this good. Even if you want a short or long black, the coffee never tastes burnt. So easy and quick to use when you are wanting to make several coffees at a time.  Show details

Golf56
Golf564 posts
  EN520S

Awesome Coffee Daily – We give this a good workout at our house everyday. I have it down pat and can pump out a coffee in no time at all. Consistent results every time with this machine, unlike some of the lesser models which make weak or watery coffee. The DeLonghi is always delicious. There is no real maintenance apart from putting water in the tank and emptying the drip tray. The choice of pods is huge and just up to your personal taste.  Show details

Beth Green
Beth Green8 posts
  EN520S

Love it – This is my third product from Nespresso. I have to say it’s one of my favourites from their range. It’s easy to clean, it has an option. Very easy to use once you get used to it. The coffee tastes amazing aswell, I am overall very happy! Nespresso have great customer service aswell.  Show details

undertaker575
undertaker5755 posts
  EN520S

Great machine – I was a bit sceptical of the price tag of something that just simply makes simple capsule coffee, however, this has been worth every single dollar. The ability to store milk in a container which is self cleaning for delicious cappuccinos has revolutionised the way that I enjoy Nespresso. Fantastic!  Show details

pseudodog
pseudodog4 posts
  EN520S

Excellent machine for a morning coffee – This is our second machine, our first nespresso lasted 6 years before we gave it to a friend and we had no hesitation replacing it with another Latissima. It won't produce a cafe quality coffee but will produce a good quality coffee and also easily steams milk for creamy hot chocolates. Perfect home coffee machine.  Show details

Rose
Rose4 posts
  EN520S

This is a perfect product to get your morning started – I am very happy with the taste of my coffee. The coffee machine is very simple to use and makes coffee in a short time with one click of a button. Its very simple to start your day with a quick tasty coffee in under 30 seconds. It easy to clean and manage and has a cleaning alert for descaling the milk.  Show details

JBE
JBE9 posts
  EN520S

Lattissima plus - loving it – This is by far the best coffee machine i have purchased, we have gone through a few a machines and this is by far one of the best ones! The coffees arlways taste great, the froth is on par. The kids love having their baby cinos or hot chocolates, so easy and quick to use, it heats up instantly and does a fantastic job  Show details

Mia A
Mia A21 posts
  EN520S

Good machine – This is a good machine. I like that it does everything for you. It is quite loud which can be annoying if you're still in bed in the mornings. My other complaint is that it doesn't get that hot. I would prefer my coffee hotter than the machine makes it, this doesn't bother my husband. Customer service is 24 7 and is AMAZING! They are so helpful it's hard to believe!  Show details

Nicole
Nicole5 posts
  EN520S

Love it – We love our machine! We use it all the time and it makes great coffee! Easy to use and easy to clean! Only down side is the frother is meant to be able to be adjusted but so you make make latte or flat while but ours only ever froths like a cappuccino.  Show details

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