Dennis Family Homes VIC, Notting Hill
Verified202 reviews
- Pre-Construction
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- Mid-Construction
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- Post-Construction
Reviews with attachments
Recommended, but remain vigilant – Overall I would recommend DFH. This is based on the ‘not too concerning’ issues raised by my appointed building inspector which were easy fixes and mostly agreed and fixed by DFH. The only items the site supervisor didnt agree to fix were those he said were ‘within DFH standards’ and because they were not impacting the structural integrity I left… Read more
these off which is ok. They did forget to install dishwasher added via a variation and also a retaining wall that was not constructed per engineering design which I had to raise and they provided me a credit. If I hadnt raised these it would have been missed at my loss so this brings the raiting down to 4/5. Otherwise I might have given them a 5/5. Something they can improve on. Good luck to future owners planning to build a house!!
- +3
Can't complain! We were in good hands – I really cant complain anything in the build ! 5 stars! We started the build in January and completed the build in September. The build went smoothly. No major defects during the build and we feel that the trades we had were of good quality: frame carpenter, brickies with neat brickworks and mortar lines, painters produced good finish on walls… Read more · 1
and woodworks, tiler laying out tiles "sensibly" (sorry for lack of better terms) , cabinetry, shelving, all look good and feel good to us. Site was always kept clean compared to other builders. Good work place, good trades, good results :). Some small defects reported by our inspector, a bit give and take all were rectified.
If you are thinking of building with DFH, we think you'll likely be in good hands: A company with good character and beautiful homes.
Disappointing Experience and worst warranty service with Dennis Family Homes Services – I had a very disappointing experience with Dennis Family Homesregarding some issues in my home. I had specifically requested a mould inspection in my alfresco area, as I was concerned about potential issues with dampness and mould. Unfortunately, the builder did not address this request adequately. Instead of assisting with the mould problem, they… Read more
used internal paint for the external walls, which is not suitable for the conditions. When I raised this concern, they didn’t bother to come and inspect the situation. Instead, they dismissed it by saying it was a matter of normal wear and tear and that I should look after it myself. This lack of support and refusal to address a legitimate concern is unacceptable. If you’re considering working with Dennis Family Homes, be prepared for minimal assistance if you encounter any issues. I would not recommend their services based on my experience.
Great Experience – Very happy with the whole process through Dennis Family. Whole process went smoothly. Steph, from the display where we first signed up was absolutely fantastic and super helpful. Going back and forth with us prior to us making our final decision. Once construction started we were relieved to have a great site supervisor, then not too far in we… Read more · 1
were notified that he was moving to a different area. Second supervisor Dean, was just as good! Any questions that we had were answered promptly and any minor issue that we raised was rectified quickly. Even putting up with me wanting to change things mid build.
Extreme happy with the quality of build and how our new home has come together. Would 100% recommend Dennis Family to anyone looking to build.
- +6
Worst warranty service and warranty team – If you want peace of mind . Please dont build with Dennis family homes. They are vety approchabke pre constryction because they want you to get stuck with them. It used to be a good builder with good quality and especially very good after care and customer service. Now they all think about is doing nothing or bare minimal and brush off the… Read more
problems by either trying to intimidate you or not listening to you at all by warranty team. A crooked front entry door was installed . Which was changed after 1 year of email back and forth . Then wrong color explains different timber for frame and door which is total rubbish... Then they would lose timber step metal somewhere and would try to brush off by saying it doesn't needed. It is not good. If it was not good then why dennis family applied on the first place? Now they have ruined my entry door and frame. The warranty Supervisor tries to not listen to you or would force you not to say anything about it and wound hung up the phone in half way tge conversation. I have made so many friend not to sign with them already . Please raise awareness about them so that others won't get stuck with these people. Attaching the photos of the door to show there warranty workmanship and how they ruined my front entry door.
Dear PS Thank you for sharing your feedback… Read more
In-depth reviews
• Colour selection stage • Dealt with a very knowledgeable lady - Molly, during our colour selection process. Molly was extremely supportive and read the situation perfectly. She was more than happy to give advice when asked, without being over bearing. We went in with a vision of how we wanted our home to look like. Molly guided us to… Read more
certain products/colour choices that would best suit what we were wanting, showing us a range of different products, whilst ensuring we were fully aware of any “upgrades” and costing that would come with it. We had a lot of questions and changes post colour selections due to our own change of mind. Molly continued working tirelessly to support and assist us, making sure we didn’t feel like we were being any trouble. Molly was more than happy to send through further photos/suggestions that we were questioning going back and forth via email. Molly had such a wealth of knowledge, from product availability, to what fit outs could be created and if there was something she didn’t have the answer to, she promptly followed things up on our behalf and made the whole experience stress free. I certainly hope the next stage of our build is as positive as this one!
Colour selection appointment with Dennis Family Homes – I recently had the pleasure of attending a colour selection appointment with Dennis Family Homes, and the experience was nothing short of exceptional. The design team was incredibly knowledgeable, patient, and genuinely enthusiastic about helping me bring my vision to life. They guided me through the entire process with ease, providing expert… Read more
advice and insightful suggestions that made choosing colours and finishes an absolute joy.
The selection center itself was a treasure trove of inspiration, with an impressive array of samples and options to suit every style and preference. I was particularly impressed with their attention to detail and commitment to quality, ensuring that every choice I made would result in a stunning and cohesive look for my first home.
Overall, the colour selection appointment was an exciting and enjoyable experience, and I couldn't be happier with the outcome. Dennis Family Homes truly goes above and beyond to make their customers feel valued and supported every step of the way. I wholeheartedly recommend them to anyone looking to build their dream home!
Enjoyed the color appointment at Dennis – My husband and I are both immigrants, and still have a lot to learn about Australia. So, this first home buying experience has been a bit of a steep learning curve for us, compounded by the brave decision to build. We have spent a lot of time researching at each stage of this process, including the decision to build with Dennis Family Homes. Our… Read more · 1
experience with Dennis has so far been very delightful. We have felt very well supported and informed throughout the process, thanks to Chantelle McIntyre, our sales consultant who is always ready to explain things to us and answer our questions.
We were very stressed going into our color appointment, due to the share number of decision needed as this appointment and their potential long-term implications. It was great to have two initial opportunities to explore the Showroom before our final appointment. Jo-Anne Wilson, our color consultant was amazing. Right from the time the appointment was scheduled, she was in touch with us to provide the neccessary info. At the appointment, we had a great time with her, felt well supported and informed, and were able to make great decisions that suits the home we want. She was patient and kind, answering our 1000 questions and requests. We are very happy with the outcome of our color appointment and looking forward to build.
Recent reviews
Review: Home Showroom Consultation ⭐️⭐️⭐️⭐️⭐️ We recently visited the Dennis Family Home showroom for a home consultation with Jo , and were genuinely impressed from start to finish. She was welcoming, knowledgeable, and really took the time to understand our style and needs. Jo walked us through different options with just honest advice and… Read more
great suggestions that suited our taste & budget. Being able to see and feel the materials in person made a huge difference, and the design mock-ups they provided helped us visualize everything so clearly.
We left feeling confident and inspired. Highly recommend booking a consult if you’re building or renovating, it’s a fantastic way to bring your vision to life with expert help!
It was a pleasure working with Jo-Anne as my colour consultant for my new build. She was incredibly knowledgable, patient and supportive during the whole process. She was an immense help when making design suggestions that aligned to my vision, whilst maintaining consistency and meeting my budget. The showroom displayed all available products and… Read more
made decisions simple, giving me a feel for how my selections would pair together in the build. I am incredibly happy with the final design. Thank you Jo-Anne!!
We recently embarked on the exciting yet overwhelming journey of selecting colors for our home build. With thousands of choices available, the process initially felt daunting. However, thanks to Molly’s incredible expertise, patience, and guidance, we were able to bring our vision to life with confidence. Molly’s deep understanding of color… Read more
coordination and design helped us navigate the most important aspects of our selection. She took the time to listen to our ideas, refine them, and ensure that every choice aligned perfectly with our dream home. Her ability to simplify the process and focus on what truly matters made all the difference.
We are beyond grateful for Molly’s assistance and professionalism. Her support turned what could have been an overwhelming experience into an enjoyable and rewarding one.
Again Thank you, Molly, for your patience and expertise.
Both Molly and Nisha were excellent in their knowledge of electrical and colour selection Their advice and guidance was expert and much Molly was particularly knowledgeable and helpful in our build selections Show details
Our colour appointment with Danielle and Rachel was amazing! They were both so helpful and made the process fun and easy with functional and trendy recommendations without having to use too many upgrades. Danielle was able to get quotes back almost immediately which helped making decisions on the spot, we can wait to see the end result!! Thank you Show details
Find out how Dennis Family Homes VIC, Notting Hill compares to other Project Home Builders
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Danielle Ritchie was outstanding! She was calm, understanding, professional and walked us through all our colour and fittings options. I would highly recommend Danielle to walk them through Dennis Family Home options at anytime. Well Done Danielle❤️ Show details
I had a colour appointment recently for my new home and was impressed with the service I received. The colour consultant was not only helpful but also confident in her recommendations, which made the whole experience smooth and enjoyable. She took the time to understand my preferences and guided me through the selection process with expertise. I felt confident and excited about how my home will look. Highly recommended! Show details
Molly was very helpful and made our appointment smooth and easy for a very in depth process. I would recommend her to friends and family who are going through this process. Show details
Our experience with interior designer Danielle from Dennis Family Homes was really great. She made our color choices really easy with the experience she has, making our home very beautiful. Show details
Joanne and the team were fantastic and professional. They made our consultation easy and relaxing, providing a range of samples and even a yummy complementary lunch. We highly recommended talking to the DFH team. Show details
We are very happy with the quality of construction, smooth communication, and timely handover. A special thanks to Construction Manager Darren Suell and Site Manager Tarek Eletr for their attention to detail at every stage of the build. Sales staff member Lucky Singh was also supportive throughout the process, and even the painting work by Abdul… Read more
from Raf's Painting was completed to a high standard.
The only minor issue we found was that the solar water heater unit was a bit bulky in size.
One aspect worth highlighting is that Dennis Family Homes engaged Group 4, an independent inspection company known for their professionalism and thoroughness—this gave us added confidence throughout the build.
Overall, we highly recommend Dennis Family Homes to anyone considering building their new home.
The service and designs were really great. Lot of options to choose from and they have a really good display showroom with ranging varieties. Our colour consultant Jo-Anne was really helpful and guided through the process of colour selection with great care. Show details
Dennis family Staff have been very helpful in organising our colour selection appointment. It was extremely convenient to be able to stay at the quest hotel the night before and avoid peak hour traffic in Melbourne the morning of. My partner and I would have struggled to make so many decisions in one day but thankfully we had Molly there to help… Read more
us. Giving great advice on popular colour combinations and a subtle / gentle push when we were indecisive was very much appreciated.
Jo-Anne, our colour consultant for Dennis Family Homes was super helpful and made the whole daunting process much easier. She offered useful suggestions and was not pushy. She did a fabulous job. Thank you! Show details
Find out how Dennis Family Homes VIC, Notting Hill compares to other Project Home Builders
Know better, choose better.
Convenience of location to do selections & not having to go regional where the build project is. Color selections were a seamless process with the Consultant having a great knowledge of the different products to choose from and moved through all selections in an efficient time frame to suit my needs. Show details
We had an amazing experience during our colour selection appointment. Our colour consultant was extremely attentive to our needs and provided us with a variety of options to choose from so we didn’t feel overwhelmed with choosing. Show details
Our colour appointment at the Dennis Family Homes Showroom was a truly enjoyable and seamless experience, thanks to the exceptional support from Jo-Anne and Nisha. The showroom itself made the process of customising our home easy and exciting, with a fantastic range of options to explore. Jo-Anne’s expertise and a keen eye for detail helped us… Read more
bring our dream to life. She provided thoughtful recommendations and ensured that every selection complemented our overall design perfectly. Her patience and professionalism made the decision-making process smooth and stress-free.
Nisha guided us through the electrical appointment with great care, explaining every detail clearly and helping us make well-informed choices. Her knowledge and friendly approach made what could have been an overwhelming task both simple and enjoyable. We are truly grateful for Jo-Anne and Nisha’s guidance and professionalism
Amazing visit, Molly and Nisha where great, good knowledge, and great input into my colours and electrical appointment, lovely display setup, made us feel relaxed the whole time, can’t wait for the results Show details
Awesome experience! – We had a really great experience at our Colour Appointment. At no point did we feel rushed to make a decision and Jo-Anne Wilson, our colour consultant was really helpful and provided us with exceptional guidance. We thank her for helping us feel at ease for choosing colours! Show details
Perfect Dream Home Builders – We are very happy to have Dennis Family as our Home Builders, as this is our first home and we have very little experience in home building, but nevertheless we were rest assured. We are having a wonderful experience so far. All the Staff are so friendly and engaging. They are taking us through the process in greater detail. Be it Micah from… Read more
Sales, Jo-Anne for Colour and Nisha for Electrical. We are very happy to have our home in their safer hands. We hope they continue their good work and deliver us our Dream home.
Excellent customer service – We had a wonderful time with our colour selection. Dennis Family Homes has excellent customer service from appointment arrangements to the actual meeting day. The staff made our choices easier and not complicated. We love the virtual part of the selection, where you can picture out your actual home in the process. There was free food and drinks as well. Everything's perfect! Show details
Show Room experience – Jo-Anne was amazing throughout our colour consultation. She made the whole experience a breeze and very enjoyable. There was massive variety of choice. We can no wait to continue our build with Dennis homes. Show details · 1
Colour consultation – The help we received from the colour consultant was above and beyond our expectation. Jo-Anne made the whole process enjoyable and easy. The range of colour and options given to the client is great. Show details · 1
Very impressed with our colour appointment – We had our colour appointment at the Notting Hill Office recently and were very happy with the experience. The whole set up was really impressive. It felt very high end. The colour options were good with plenty of physical examples to choose from. It was really helpful to see our choices loaded up onto their program that appeared on the large… Read more
screen at our colour station. To see how our choices would look in a realistic scene was really helpful and gave us confidence in our choices. Our colour consultant was fabulous. She was welcoming and knowledgeable about their products and options. She was very good at interpreting our sometimes vague descriptions of what we wanted, and guided us to choices that we were really happy with. She made the process feel really personal. Over all we were happy with process and we're looking forward to seeing how it all comes together.
Smooth and easy – We were lucky enough to be in the good hands of Tamara de Graaf who also happens to be the colour showroom manager and comes with a wealth of experience. Since it was our first time ever doing this, both me and my wife were not sure what to expect but she made the entire process so smooth and easy. She was very organised and also helped us along… Read more · 1
the way by providing her suggestions and recommendations which made it all the more easy with our selections. I can’t thank her enough and would recommend her in a heart beat. Thanks again. Puneet & Shikha Jhari
Colour appointment – Jo-Anne was amazing, we did our colour appointment at Notting Hill and it did not dissapoint, so many options that Jo was able to guide us through. She made the process very quick and easy. Show details · 1
Excellent Showroom Experience – We recently had our colour and electrical selection session for my parent's new build and the whole experience was amazing. Molly was very helpful throughout the process, providing expert advice and displayed great patience as we explored various options. Her friendly approach definitely made the whole experience less stressful and enjoyable. Show details · 1
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Hi Amandeep, thank you for bringing this to… Read more