Marian Burlap
Marian Burlap

Why would my phone no. have suddenly changed to ‘no caller ID’ instead of showing my number? I didn’t request it. I’m finding that no one will answer my calls anymore.

Dodo
Dodo   DM   

Hi Marian, let's look into this for you. Please log a fault > external link  and our tech team will be in touch. - Gwen

David Barrott
David Barrott

How do I cancel 'call forwarding'? When I activate 'call forwarding' I get a message confirming this action. When I enter #21# to cancel I merely get an engaged tone.

Rae
Rae

I bought my landline off eBay so why does it have to be connected to th e modem when it is plugged into the wall jack seperate to Dodo Modem funny I was given a hand held phone and Dodo rang and said my home phone was connected but I gave that phone back and bought my own but Dodo Customer Service say I can only activate my landline through the modem that's rubbish and do they really think I would have my landline sitting behind the Television absolutely ridiculous pathetic Customer Service .

joybelle
joybelle

Wondering why people are asking questions which should be addressed to the company.

Fluffy's Mum
Fluffy's Mum  

Because Dodo customer service is abysmal and people are more likely to get honest, helpful answers here...

joybelle
joybelle  

OK thanks. I haven't contacted them for a few years because all has gone well. When I did they were helpful.

Sylvia
Sylvia

We are on Optus. Have a home phone, 2 mobiles and internet. I pay circa $132 per month. Can I get a better deal. Seniors

joybelle
joybelle  

I am with Dodo home phone and unlimited internet 85 a month. Mobile pre paid..Amaysim powered through Optus. Ten dollars a month, unlimited calls and texts. 4G of data. No overseas calls..good service from both companies...I hope that helps.

Sylvia
Sylvia  

Thanks will follow this up

Fluffy's Mum
Fluffy's Mum  

I do not recommend Dodo for seniors - especially any direct debit agreement - or bundled services. Dodo bullied my 83 year old mother relentlessly and overcharged her using direct debit by about $500. Her POA was able to get the money refunded but Dodo took advantage of my mother and her declining ability to negotiate.

Sylvia
Sylvia  

Thanks for that and sorry to hear it. Spread the word.

Lex47
Lex47

How to extend ring time on dodo nbn home phone

Maris R.
Maris R.

Why was my landline disconnected on 21 Oct 2020 without my knowledge .... and after many calls and emails to Dodo, they still can't reconnect it??????

Maris R.
Maris R.

Why was my landline disconnected on 21 Oct 2020 without my knowledge .... and after many calls and emails to Dodo, they still can't reconnect it??????

Julio P.
Julio P.

I get a message from dodo and sed: Your Home phone is active now but doesn't work?

joybelle
joybelle  

I would call 133636 to get technical support. We called them yesterday because our internet stopped for awhile. They were able to assist and very quickly it was back on. Have been with them for years and have hardly ever had a problem. Friends have swapped to dodo and they get good service too.

Julio P.
Julio P.

I have to setup a phone line with new nbn.

Maris R.
Maris R.

I'm on dodo ADSL2 internet and have a landline. Can I also get a mobile phone number? and at no extra cost

Mike
Mike

how do i reroute my dodo NBN homeline to a mobile phone number please?

ants P.
ants P.

How do I divert my house calls to my mobile from a cordless phone

Adelinde
Adelinde

I'd like to know why my landline stopped working which was joined to my modem, have been with Dodo for years & suddenly my computer crashed and my landline, which was joined to my adsl modem. I haven't been able to use my landline for approx. all of February. How can I establish an existing stand alone landline with Dodo ?

Kay J.
Kay J.

How can I get dodo off of my phone?

Nab
Nab

Switched from Vodafone to Dodo.

I cannot make three way call from my dodo sim. Is it something that dodo doesn't support? If so it should be communicated clearly so that customer is able to decide whether he should make a move or not.

loges
loges

Can mobile to mobile calls be blocked on dodo?

Alison Koch
Alison Koch

Just received a message saying that my home phone is working. But it is not. Please can you get it working as soon as possible. Also my husbands mobile. Please get it going or else I will look else wear please. My name is Alison Koch my phone no is [number removed]. If you can email me as soon as possible.I have been waiting weeks for my home phone and I must get it going.

Barbara N
Barbara N

How can my elderly neighbours extend their ring time - they have mobility issues and can't always get to any of their 3 phone sets in time? I have had a live chat and all they could give me was "try pressing 99" no further instructions. I have googled to see what other providers process may be eg

On Telstra, Dial:

**61*101**XX#

Replacing XX with either 15, 20, 25, or 30 to set the ring time to the equivalent number

On Virgin Mobile, Dial:

**61*212**XX#

Replacing XX with either 15, 20, 25, or 30 to set the ring time to the equivalent number

On Optus, Dial:

**61*321**XX #

Replacing XX with either 15, 20, 25, or 30 to set the ring time to the equivalent number

So perhaps there are further steps to help them with. We tried for nearly an hour - please help.

supagran
supagran

When I make outgoing phone calls my caller ID is now showing on the persons phone that I have called.

This has only just happened since I have switched to DODO NBN

I have always had my caller ID turn off.

So how can I turn it back off again?

Supagran

Get an answer from our members and Dodo representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.