Dyson Big Ball Origin
VerifiedMPNs: 214886-01 and 3629382999 reviews
- Daily
- ·
- Several times a week
- ·
- Weekly
- ·
- Rarely
Not what I expected from Dyson – This is our fourth Dyson but I must say this! we are quite surprised at the poor quality of this one compared to the last 3 from the poor head unit which really struggles on both our carpet and rugs it is not smooth it leaves weird pile marks on the carpet it either sticks to the floor or doesn’t pick up fluff first or second go. Then to empty… Read more
the dust unit is just not easy anymore with this one it stays inside I have to use my hands to pull it out, it’s just a crappy setup. Go back to your original design. This is like a cheap knockoff in comparison. If I can return it for a refund it I will.
Poor finish & quality – We bought a new Dyson big ball Kinetic to replace our old Dyson that would have been 15 years old. The new “multi floor head” is vastly inferior to the old separate heads as the “brush” selection is made of a silicone rubber it leaves rub / scuff marks on our timber floor. No option for a bristle head from Dyson so had to adapt the old head via… Read more
tape & an adaptor. The older foot operated switches on the ball are now flimsy hand push buttons which are awkward to use. If you were to use the switches as foot operated they would break in no time. Then we have the “holder” setup on the ball to hold the head & telescopic hose. It doesn’t hold the setup unless delicately placed & if you walk past it while in the “docked” position , don’t walk too close or it will fall off crashing to the floor. All little things but with the effect of poor user friendly setup, which is sold as a superior brand of vacuum
Thanks for your detailed and honest review of your machine,… Read more (+1 reply)
Poor suction quality – Bought this vacuum as our V10 absolute runs out of battery too quick. I ran the big ball over my bedroom and loungeroom carpet, it hardly grabbed anything. Ran my V10 over it and it collected more than the bigball even after it had already been cleaned. Don’t waste your money like I did. It’s big bulky and expensive for no reason. Show details
Thanks for your comment, Bow. One key difference between… Read more
Reviews with attachments
Ouch, that really hurt!! – The Big Ball's telescopic handle fitting on the end of the flex hose poses a significant pinch risk. I hand minority pinched my skin before so was wary of it but tonight when trying to manoeuvre a brush end to clean an architrave above a door, the skin on my bicep got caught something terrible. Worse, I couldn't work out how to release the skin...… Read more
I moved the telescopic section in and outward but was still trapped. Finally, logic told me it must have to move outward, which I did but the damage (to me) was done. If Dyson had better brush ends, especially hook shaped fittings for cleaning flat surfaces that are waist height or above, people like me wouldn't have to get the hose and fittings into contorted positions to clean things. In addition, while the suction of the Big Ball is good and the vacuum head that came with the machine is great for carpet it's next to useless for wooden and tiled floors. I've attached a pic of the pinch mark on my bicep, which is getting more red by the minute.
This is certainly not what we would expect any Dyson Owner… Read more
Positive reviews
Better than I originally thought – Not user friendly as is difficult to slide over my thick carpet. Have had to set the suction control to its lowest setting. However, easy to empty and no filter to clean. I have bought Dyson before and expected a better product. Show details · 1
Good!!! – Recently brought it ...very happy with the product. It’s really great. We have a very hairy dog and our carpet is really hard to clean .. easy to use and empty I love it best product.. Show details
Very Good – We have been using this for over a year now and i can tell you its the best vacuum we've owned, got it on special. It really does a good job on tiles and floorboards. Show details
Negative reviews
Disappointing for a Dyson – We bought this to replace our old Dyson which could not be repaired. It is very disappointing. It scratches our hardwood floors. It doesn't pick up all the dirt. I have to go over several times on both rugs and hard floors to pick up dirt. We've had it for 15 months and wish I never bought it. A cheaper model that is much more inferior to our previous one. VERY UNHAPPY with the scratches it is leaving behind on the floors. Show details
We certainly wouldn't expect a Dyson machine to damage… Read more
Good vacuum cleaner, but duel cleaner head needs improvement – We bought this vacuum cleaner based on two major selling points. First , the Dyson name & 2nd the duel cleaner head. Whilst this vacuum cleaner is good, the cleaner head fails to pick up all of the dirt on carpet and scratches floor boards. After a call to the Dyson help line ( who were helpful ) it was recommended that we replace the cleaner… Read more
head to a Carbon Fibre Turbine Head. We have since recieved & used the head , and the difference is obvious .
The Carbon Fibre Turbine head is much better BUT at an EXTRA cost to us of $129.00 .
This is disappointing as after investing in a Dyson we had expected that we get great results first time.
If you are going to invest in a Dyson or a vacuum cleaner , look into a cleaner that comes with a carbon fibre turbine head.
Disappointed!! – I had it for a couple of months and one of the ball covers came off. Couple weeks later the other side fell off. Can’t fix or put the covers back on as they are held on by plastic clips. Huge waste off $699. The suction is crap opposed to my 10 year old Dyson. Dyson, you have lost this consumer. I got excited when I saw the garbage truck tip it in the back and drive away. Miele all the way!!! Show details
We are sorry to hear about this. In the event something… Read more (+1 reply)
Recent reviews
Good for the job – I use this on tiles, carpet and rugs. Cleans well but hard to get it to move on rugs even when I select carpet option. It’s also heavy but most new vacuum cleaners seem to be heavier made. Cleans very well when it comes to carpets and tiles. Easy to pull out and clean and reassemble. Does not need replaceable filters. Show details · 1
Powerfull machine – Its really powerful machine with great suction. I would highly recommend this product who does not have any issue handing a little bulky vacuum cleaner. Little pricy but lucky for me got a great deal from Good guys when purchased this product. Show details
A Dyson at last – I bought the Big Ball Origin to use on my tile and carpet floors. The suction is great on both surfaces and we are really happy with it. Much better than cheaper models from other brands previously used. Show details
Find out how Dyson Big Ball Origin compares to other Barrel Vacuum Cleaners
Know better, choose better.
Best Vacuum I have owned – Really like this vacuum, this is my first Dyson. Super convenient to use, the collector bin empties out to trash without a hassle n without getting your hands dirty. Incredible suction and cleans really well. Don't keep looking at other vacuums go get yourself one! Worth every Dollar. Show details
I am so happy with my Dyson – I have always wanted a Dyson and over the years I’ve seen friends and family use there’s and loved the style and quality of the brand. I’ve just purchased mine and used it about 4 times, I’ve found that the suction is fantastic and the amount of attachments included is sufficient for my townhouse. I’m surprised at the amount of dirt and dust it picks up... makes me wonder how much I might be breathing in! Show details
some improvements – we previously had the DC54 and so have had the opertunity to see the areas where the Dyson engineers have mad some mistakes and over engineered some areas and under engineered others. The DC54 had better tracking and ability to be pulled around corners due to the front V shaped sled front wheel assembly , we find this unit is really had to pull… Read more
around a door jam! Although the new unit can self right I would prefer the better tracking ability of the previous model. The articulated handle is a perfect example of over engineering for no good reason. the previous handle was just fine in all situations and now the extra weight just adds to the fatigue in the wrist area we didn't experience before. Maybe some people like to vacuum the ceiling every time they vacuum ... we don't ? The dust bin is greatly improved and was needed and there was lots of reviews in this area. The only thing they have missed is the flimsy little clip that holds the lid on , quite often the latch comes loose and if you don't grab the bin from both ends the bin opens itself all over the vacuum. My Mum also has the same vacuum and I have had to go and clean up the mess for her on several occasions...lucky I have an extra vacuum on hand to clean up the Dyson mess. There are some extra things added to this unit that were not needed but the issues above are the main ones. Otherwise , the turbine head is one of the best I have used and the suction is always good , there is no figures published about filtration and this is a bit of a downfall if you are an asthma sufferer, not that emptying any bag less vacuum over a bin is good for anyone with allergy issues . I just wish there could be some way to fix my bin issues.
We certainly wouldn't expect the bin to open on your… Read more
A SUPER SUCKER! – My Dyson BBO is a fantastic unit and super is the operative word used in describing it. It’s so easy to assemble and sucks up everything in its way that I vacuum over, it’s lightweight and so super quiet. It’s a super sucker and I just love using it! It’s on par with my Dyson DC19 that I had for 14 years. The Dyson Big Ball Origin is a must buy… Read more
if you’re looking.
Thank you Dyson for a fabulously hassle-free, no nonsense unit and thank you BigW for the sale price I paid for it, only $399.00.
WONDERFUL MACHINE – Used for carpets and skirtings and window sills to remove debris built up. Love this machine, have had it 7 years or so and bought the Animal stick to use daily. Show details
Dyson Big Ball – First time user. Loved it. Was curious to see what everyone was raving about. It is a heavier machine. But I prefer to at least carry it rather than pull it to save wear and tear on the hosing. Cleans well, so easy to use. Woth the weight Show details
For great for me – I find this vacuum is too big and does not work well on my wooden floor boards. I find I have to lift the head up of the vacuum to pick crumbs up otherwise it will just push them around the floor. Carpet is performs a little better however I much preform a cordless. My vax cleaned my floor 100 times better than this dyson. It is now stored in… Read more
my cupboard and only gets pulled out occasionally when i can be bothered to lift it up and drag it out!
Love my Dyson – I absolutely love my Dyson Bill Ball Origin vacuum. It performs wonderfully, has great suction, corrects itself if it topples and finds dirt no matter what. It comes with all the necessary attachments, looks stylish and is not too heavy It is great for all surfaces and is not too noisy. Show details
Damaged wooden floors – So dissapointed in this vaccuume, its scratched our wooden floors since day 1. Contacted customer care and was told it wasnt specifically for wooden floors (its a vacuumme, what else will I be doing with it than cleaning floors?!) and I'd have to pay for another attachment that won't damage my floors! What a crock! Terrible customer service!! Will be taking it back for a refund and never buying Dyson again Show details
Find out how Dyson Big Ball Origin compares to other Barrel Vacuum Cleaners
Know better, choose better.
Excellent vacuum cleaner – I never looked back once I went Dyson. Great suction, great design, totally deserve the dollars spent. I recommend the wired one as you don’t have to count down the time the battery will run out. Show details
I love vacuuming now! – Great vacuum, makes vacuuming the house seem like less of a chore. Great suction, no smell and it doesn’t blow dust in the air which means I don’t have to open the windows to air the house. Great for people with allergies. Show details
Good vacuum – Very good suction the vacuum is a bit heavy but other than that no complaint filter easy to clean doesn't need cleaning more than once a year easy to empty dust . Show details
Major safety hazard. Should be recalled – My previous Dyson caught on fire just outside of warranty so I purchased the Dyson Big Ball Origin. This has a major design flaw that the swivel/retractable part that is adjacent to handle will pinch whatever it comes in contact with. I’ve struggled to get the skin from my arm out once it is stuck in it, same for my T-shirt. Dyson admitted that… Read more
they knew it pinched when I first called them but said they had never seen an injury like mine and considered it a safety issue. The machine itself has no warnings of the only way that this can be safely handled (excluding getting your clothes stuck in it), is it can only be moved/used/operated/dismantled/attachments fitted etc etc by ONLY holding handle otherwise you have a nasty injury coming your way. If you’re vacuuming behind furniture, your car etc, this becomes almost impossible. This machine has the potential to inflict serious injury so I would avoid buying, keep children away and watch your skin, clothing, hair when using. Dyson have been so unhelpful and left it to me to try and get a refund from Harvey Norman. I will be pursing with Fair Trading. Appalling service from Dyson, this machine should be recalled. It is a major hazard and if you google you will see that this issue has been identified already. I will never buy another Dyson product, really disappointed with their appalling service.
Hi Tracey, Thank you for your review. This is certainly… Read more
Disappointed – Found this vacuum very difficult to manoeuvre, it's heavy and has to be picked up in order to move it backwards. The cord is too short making it necessary to unplug and move to an alternate power outlet as one moves around the house. It does not travel around corners and furniture readily and has to be moved manually. It is a powerful vacuum… Read more
cleaner and does indeed pick up much more than previously owned cleaners but the suction is too strong for rugs. It would be a good idea to try it out on a carpeted area before purchasing.
Absolute Worst Vacuum Ever – We purchased The Big Ball Multi Floor about 8 months ago and it was our 3rd Dyson we have had over the years. This has to be the worst vacuum they have ever made. It's bulky and catches on every external skirting board it encounters and damages them as well. It's a pain in the butt to drag around and the handle is horrible. I think I'll be… Read more
retiring this one to the garage earlier than expected and trying a different brand next time. Sorry Dyson but it's a big THUMBS DOWN on this one.
Hi Alan, Thank you for reviewing your Dyson machine. … Read more
Love this vacuum Dyson Big Ball Origin – I bought this Dyson to replace a small cheapie so obviously this was a huge step up! The cleaning power was noticeable from the first vacuum. It's so much easier to manoeuvre than any other vacuum I've owned before and doesn't tip because of the ball. I have noticed the suction diminishing even though I wash the top filter frequently and empty the… Read more · 2
canister after every vacuum (it's pretty much full after cleaning my entire 2 bedroom unit) but it's still powerful enough to pull up the carpet fibres and lift the lino off the kitchen floor!
Love it – 3 dogs, 2 cats, 2 children and it gets all the fur up with ease. best product ever. My 5 year old uses it with ease and the added bonus of it being a Dyson makes me happy 10/10 recommend for all families, not overly loud either. My kids are autistic and doesn't bother them. Show details
Amazing, how did I live without such a vacuum cleaner earliert!!! – This is an amazingly powerful machine. Compared to my standard stock cleaner, that mostly gives you a "psychological" satisfaction of cleaning your house, this one is a beast that literally sucks up all the dirt! Very expensive, but absolutely worth the price. If you have kids or someone that suffers dust allergy, this is a must! Show details
Decent Vacuum – Chose not to go with the stick vacuum, this one was on sale and couldn't go past it for the price. Really easy to set up and use. The design of the Dyson's are really something else, really like the big ball feature and haven't had any issues with its functionality. We have laminated flooring so the head that comes with this is perfect as more popular rotating bristle heads are not ideal Show details
Smells terrible after only 2 months – Bought this vac 2 months ago an I cannot get rid of the smell from it. I have 2 dogs and whilst the suction is excellent the smell is terrible. Have cleaned the filter as per instructions and really don’t know what else I can do. Have cleaned the vac only as per the instructions. Show details
Hi Hayley, Thank you for your query. We are sorry to hear… Read more
Love this!! – This vacuum has been my favourite cleaning product to date, it has a special feature to help stop it from tipping over it just flips itself back upright, has barely any filters to clean and has many many attachments to use for different areas of the house, eg carpet, stairs, dry floor, hard to reach places aswell. Show details
Great – No regrets. Money well spent. We almost got talked out of it by a family member but decided to go with a Dyson anyway and couldn't be happier. We have 2 kids and pets and it does an amazing job. Picks up kid crumbs our old one never could and pet hair.. oh it does great on that Show details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Alfie, We're saddened to hear your feedback. There's a… Read more