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Electrolux EDH3786GDW

Electrolux EDH3786GDW Questions & Answers

MPN: EDH3786GDW
2.7 from 51 reviews

4 questions from our users

robyn

robynasked

Hi, is it normal for water to be in the condenser cabinet when i open it there is always water in there?

No answers

Jessica

Jessicaasked

We purchased this dryer along with a washing machine three weeks ago for our European laundry in our new apartment.
I have searched multiple times for information on why we are not collecting any water in the water tank. Instead we have condensation developing around the function knob and along the outside of the water tank. I changed the drying level as per the instructions and this has cleared up some of the condensation, however there is still no water in the tank. There is also no information about how to attach the clear hose that came with the dryer.
Any suggestions or help would be appreciated.
The lack of information available is quite frustrating.

No answers

Carly

Carlyasked

Hey
We have had this dryer for almost 2 years and of late the clothes have been coming out of the dyree with a musty / dusty smell. We've cleaned the bottom section and always empty water and lint. Any suggestions?

1 answer
PR Victoria
PR Victoria

Hi Carly, I didn't come across anything like that with my dryer, don't know if it had anything to do with leaving the door ajar after any use ( I do the same thing with my front loader) so it has a chance to dry out. As your cleaning after use and there is no water sitting in the in the bottom I would contact your authorised repairer if it is still under warranty, maybe the condenser needs to have a deep clean, as it works on a similar principal as an airconditioner. Sorry for not being able to help, I know how frustrating it can be.


BecJ

BecJasked

I Purchased this brand new 07/06/2016 and I have tried to use it for 4 different types of loads without success. The dryer doesn't seem to heat up at all- it just gets slightly warm... if that. Everything went on the line this weekend because I couldn't stand to try the dryer again.

This afternoon about 1pm I put 4 large (not giant size) towels were 80-90% dry. After 4 hours on extra dry (& 30min on rapid dry) they feel much more damp than when they went in which seems absurd. My old FP dried towels like that in 10-15 minutes.

I am washing for 6 adults and I NEED this thing to work. Please help me urgently

3 answers
Mrs Smith
Mrs Smith

I seriously hope this isn't a problem with most heat pump dryers. Allowing for them to take extra time is fine but I wonder if they never ever dry as I have personally experienced with another brand which appears to perform exactly like yours Bec??. I was looking for a good model and unfortunately found this!!!.

Mrs Smith
Mrs Smith

I seriously hope this isn't a problem with most heat pump dryers. Allowing for them to take extra time is fine but I wonder if they never ever dry as I have personally experienced with another brand which appears to perform exactly like yours Bec??. I was looking for a good model and unfortunately found this!!!.

McG
McG

I know this is an old question, but I'd like to add something for anyone else that might be reading it... My dryer (EDH3786GDW) was bought brand new from Harvey Norman and I was having similar issues as others with it not drying properly. It is my understanding that these dryers do not get as hot as other types of dryers, so I have noticed that the air is warm and not hot.

I fixed the issue of having to run things on 2 or 3 cycles to dry completely (even on the extra dry setting) by changing the "remaining laundry moisture degree" or the level for hard/medium/soft water. Mine was set (by default) to CO with three dashes, which according to the manual is the "standard dry laundry" level. When I changed it to CO with one dash, or the "maximum dry laundry" setting, my clothes were coming out completely dry on the extra dry setting in one cycle. THIS MADE A HUGE DIFFERENCE. Towels and sheets would take 4 or 5 hours to dry and now they dry in one cycle.

So for anyone having drying issues with this dryer, try changing that setting first. You can find the instructions in the manual (press on, wait 8 seconds, press buttons A and B at the same time - which were the "time" and "delay" buttons on my model, press the E button to cycle through the three options - which was the start/pause button on my model, then hold A and B buttons for about 2 seconds to save the setting. I changed mine from the default CO 3 dash to CO 1 dash and now my dryer actually dries.


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