G.J. Gardner Homes QLD, Brisbane Bayside

Very disappointed with dodgy subcontractors!!! – We built with GJ Gardener now Maxicorp Pty Ltd, Brisbane North, three years ago. Overall we’ve been happy with the build. However, over the past six months our guttering has become blotchy. Apparently the installers have touched the guttering up with spray paint which has taken time to fade. As a result, the warranty time frame has lapsed.… Read more

Maxicorp will not take responsibility for the poor workmanship. Installers have been instructed to use a fine brush to touch up not spray paint. If building with Maxicorp check your guttering for scratches. Would I now recommend GJ Gardner/ Maxicorp, NO. if the tradies have used dodgy practices then the company should be rectifying the issue and not at our cost. Clearly they know that, it takes some time for the paint to fade putting it outside the warranty period. We also had issues with covers of our down lights falling off. We have replaced those ourselves as we were unable to contact the contractor.

STAY AWAY FROM GJ GARNDER NORTH BRISBANE – POOR QUALITY BUILD, LIES FROM START TO END Stay away from GJ Gardner North. They lie to their teeth. We said we wanted a fixed price contract and no surprise costs but there was hidden cost and we refused to pay. The worst is their site supervisor Kevin lied to their teeth. He told us not to send the repairing list until it passed 1 year with… Read more

his lying excuses.

When we contacted with the defect list, there was a new Supervisor Paul, he said it passed 1 year and they can't do it, what sort of company is this? Bluff and cheat, the build quality is not good either, with many defects happening a few months after we moved in. The paint quality is bad as well

Please do yourself a favourite and go to another builder, we wish we were not rushing to find a builder.

DO NOT TRUST WHAT THEY SAY

6 months since handover!!! Very happy living in our dream house – Today has marked exactly 6 months since GJ Gardner North and Bayside did handover our beautiful house. We are extremely happy living in the house since then. We have a pleasant building experience. The journey took longer than expected but we are really pleased with the end result. No one is perfect in this whole world. Yes, we had few moments… Read more ·  1

where we felt bit low / slow with the process but the quality of service and standards we received at the end are extremely satisfying.

We would like to thank Sales Consultant Blake for his inputs and helpful advice from the consultants to settlement. He was very attentive and listened to our concerns well and give best advice to suit our needs. During the construction, we have few site supervisors – I would like to recall John and Kevin who kept us in loop and updated us with progress. Bridgette from Strathpine office has also been very helpful on moving things well. Each member of the team was very professional and went above and beyond. The attention to detail was incredible and the inclusions were definitely value for money.

We are extremely happy to be living in a home that flows so easily through all the spaces and would absolutely recommend GJ Gardner Brisbane North and Bayside to any prospective home builders. Once again thanks to the entire team.

We cannot speak highly enough of G J Gardner and we absolutely love our new home." – We moved into our new GJ Gardner home 6 weeks ago and we couldn’t be happier. From the very first meeting with the sales representative, Kathryn Salas to the completion of the build we had excellent service.The final cost of our build was decided before signing the contract and came in on budget, perhaps even a little less. During the planning… Read more ·  1

phase, Kathryn guided and assisted us in a professional manner. She listened to all our constant requests, and at times, frequent changes of mind to the plan and inclusions. Her knowledge of the build design and her ability to make changes to the plan to accommodate our wishes was brilliant. Her guidance was greatly appreciated and her availability, whenever we needed to discuss things with her was fantastic. The transition from dealing with Kathryn during planning, to dealing with Bridgette in the office and Dennis, our building Supervisor was smooth and completely seamless. Bridgette’s coordination of our build was fantastic. At all times she kept us informed and clarified any matters that needed attention. On every occasion Bridgette responded in a timely manner. The communication from GJ Gardner throughout the build and since completion has been extremely impressive. On every occasion our questions and calls were promptly responded to and acted upon. We found both Bridgette and Dennis extremely approachable and nothing seemed to be too much trouble. We were extremely appreciative of their professionalism. Our Building Supervisor, Dennis, has been outstanding. His building knowledge and determination to see things done properly has been greatly appreciated. On any occasion that things were not as they should be, Dennis followed up immediately and had the trades complete the task. Even though we have taken possession of the house Dennis has been absolutely fantastic sorting through minor issues that have arisen since completion. Every time we had a query Dennis responded immediately. We cannot speak highly enough of the service and product we have received from GJ Gardner and we absolutely love our new home."

Thanks for an amazing experience – We recently had our house built by GJ Gardner Strathpine and we can not thank the team enough! From the moment we stepped into the display houses at the Stocklands North Lakes display village and spoke with Tony Lockland we knew we were in good hands. Being first time home owners the thought of the build process can be quite overwhelming but Tony… Read more ·  1

looked after us and fully explained the whole process to us which really put our minds at ease. Moving on from sales to the admin side of things Amy was amazing! She was 100% on top of everything and made sure all appointments and paperwork were booked and completed on time. Kevin Burrows was our site supervisor and once again we can only thank Kev for all his hard work. The quality of work produced was to a very high level, we were incredibly happy with the build time and Kev was in contact with us every single week to keep us up to date with the process. We would definitely have no hesitation to recommend the GJ's team to anyone looking to build. Thanks so much team for looking after us so well!

Great Experience from start to finish – We had a great Experience building with GJ Gardener Brisbane North and Bayside. Tony Lockland, sales rep, was fantastic in the planning stages and very helpful in sticking to our budget. He has followed us through the whole journey. Our site supervisor Dennis, has great attention to detail and made sure our build was of a high standard. Mel was very patient with our many variations. We enjoyed the build and would highly recommend them. Show details ·  1

Perfect home for me, more than my expectations – My house was very well built and excellent in quality. All the construction work was performed correctly. Moreover, all the G.J. gardner staff members were very polite and helpful. Mr.Russell guided me in perfect way to choose the plan and i will also appreciate the job of supervisor Tim he also did very well supervision during the construction… Read more ·  1

work. Not only this, the contract manager Bridgette gave her best to build my house. She helped me to solve all the problems during the contract. At the end i am totally satisfied with contract of my house with G.J. gardner homes because of their great service quality and their deadlines.

Great build, great experience – GJ Gardner lived up to its review rating. From the initial planning, by Anthony, to the final inspection and follow up after the build, the people at GJ Gardner fulfilled their promise to support us every step of the way. Including the follow-up after the completion of the build. Our supervisors always made time when we needed to speak to them… Read more ·  2

or required information about the progress of the build. The tradesman employed by GJ Gardner, who attended our build, were equally great in their approach and their willingness to fulfill our requests. We would especially like to mention Kitchen Crew who installed our cabinetry. Their follow up to make sure everything was 100% was excellent.

We would also like to mention our administrator, Amy. We could not have wished for a better support than Amy in what can be a stressful experience. She always came up with solutions to our problems, no matter how small, offered us great advice and was unerringly prompt in answering our correspondence. She made our build a very enjoyable experience. We would also like to thank Keith at head office who was incredibly helpful and prompt in helping us with some of the onsite matters.

The construction cost matched the estimated cost, which was the cherry on the cake.

Were we to build again we would definitely choose GJ Gardner.

The nicest house on the street! – G.J.Gardner have just been a fantastic company to deal with throughout our entire building process. We had a rough start with a previous builder, and G.J. Gardner went out of their way to help us create our dream home within our budget, and make it a reality. From beginning to end they were great to deal with, both the office staff and the… Read more ·  1

builders themselves. The quality of our house structure, design and finish is such a high standard, it really stands out in our street. A big thank you to Kathryn and Kevin from G.J. Brisbane Northside & Bayside. We love our new home!

Excellent Construction – The quality of the build was excellent and this was down to the Construction Manager, Dennis Whaley who was a perfectionist and ensured every detail was correct. He had a no-nonsense approach, which I personally liked and we established a good working relationship. He was very helpful and nothing was too much trouble. I would also like to… Read more ·  1

acknowledge Tony Lockland who was at the sales point in the display home I visited at North Lakes and he was also very helpful and nothing was too much trouble. All my questions were answered and being as this was my first-time building, albeit I had completed a lot of homework before I started looking for a builder and the right house plan. Further as I had visited the display home on a Saturday and it was like a 'zoo' people everywhere - I was not able to speak to Tony initially but he called me later that day and got the ball rolling from there. In my dealings with both men I was treated with respect which unfortunately was not the case in my dealings with two other building companies, who lost my business to GJ Gardner. Everything was not plane sailing administratively, but it all got sorted in the end. I would rather have had administrative issues than have problems with the construction. I have a lovely home with quality finishes and fittings, including a few upgrades, and I had a hand in the design and colours and I wouldn't buy an existing house and I would build again. I have had friends who have built their own homes and what I noticed was the quality of fixtures and fittings was nowhere near as good as GJ Gardner – you get what you pay for! If I had to build again, I would go back to GJ Gardner and if Dennis was the Construction Manager, I would build with them again. Highly recommended.

Delighted with our new home – We chose GJ Gardner (Northside) to build our new home as our daughter had her first home built by them and had a very positive experience and we were quite impressed by the whole process from sales lady (Kathryn Salas) through to completion. Our home was a custom build and the GJ team stayed faithful to our plan but made sensible and impressive… Read more ·  1

improvements. There were, of course, minor problems along the way and these were all dealt with in a timely and satisfactory manner. Having said that, I would caution people to really check the plans and make sure the plans match the elevation drawings. We had a discrepancy between the two where on the elevation drawings there was a double hung window to our ensuite (which we wanted) but on the plans an awning window was shown and that was what was fitted. Initially we were going to be charged a variation fee to change this but after arguing and pointing out that there was fault on both sides this variation fee was waived. But that was really the only major problem we had.

Our build did seem to take a long time but there was a substantial period of rain and also the Christmas holidays to take into consideration.

The staff at GJ were exemplary from our sales consultant, Kathryn, to Amy who handled everything and was so helpful at all times, our site supervisor Kevin and the colour consultant Lynley. We would not have achieved our vision if these people had not been involved.

At the time of writing we have been in our new home for 8 weeks and to date the only problem not rectified is our poor water pressure and we are awaiting testing on this, and hopefully a resolution soon. This is the only reason I have given 4 stars and not the 5 probably deserved.

In summary, we are delighted with our new home and would definitely recommend GJ Gardner Northside.

one very satisfied customer – I am very please to say that I had an ideal building experience with G. J. Gardner homes North and Bayside. From the sales person, Tony Lockland at North Lakes display village, to Amy Hage, the administration guru, Zac our payment and other contact person in the office, to Kevin Burrows the site supervisor, they all treated a single female… Read more ·  1

building for the first time, with respect and made my experience a very personable one. Never did I ever feel that I wasn't their number one priority. They listened to my requests for some changes in the build, discussed options for these changes and carried out the work with perfection and courtesy. Kevin was amazing as the Site Supervisor and always made himself available should I need clarification or a walk through during the build. I believe with all businesses, whether they are building houses, cars, computers etc it comes down to the people within the business, and from my experience I can honestly say that the team I worked with at G. J. Gardner Homes Northside have delivered as promised. I would highly recommend anybody considering building a new home to contact Tony Lockland.

Excellent Experience – As a single female, the thought of building a new home on my own was a daunting thought. I initially engaged a different medium sized building company, but due to inconsistent contact with them over countless weeks, ended my experience. A good friend of mine recommended that I call G J Gardner Homes North and Redlands as they had previously had… Read more ·  1

a great experience building with them. I spoke to the Sales Manager Martin Donovan who put me in touch with Tony Lockland, a new Home Sales Consultant at their Northlakes display home. Tony spent a number of weeks working through my requirements in a very professional and seamless manor. He always had a smile and nothing was too much trouble.

At contract signing I met Amy Hage, the administrator assigned to me. She went above and beyond for me during council approval and all my consultations, ensuring I was happy at every stage.

From the first meeting I had with my site supervisor, Kevin Burrows, I knew I was in good hands. He was informative, detailed and professional at all times. During the build we had a few minor speed bumps but Kevin handled them swiftly and effortlessly.

In summary I would highly recommend G J Gardners North & Redlands to any of my friends and family. The complete process has been an enjoyable experience.

Build is below building standards – We built our second house with GJ Gardner North Brisbane. The build quality did not meet basic building standards and we almost ended up in a legal dispute. Poor works included large gaps in external fixings, non fixed gutters, loose brickwork, and half siliconed expansion joints. They issued variations without approval and invoices for… Read more

incomplete works. They finished all internal works (plaster/paint/cabinetry/etc) without starting brickwork and reaching lock-up. The build process fell just short of the penalty rates and they attempted to make us accept handover with incomplete and below building standard work outstanding. We are now in defect liability period and they are refusing to repair the issues.

The site manager was disorganised, rude, careless and often was away on holidays. The office people constantly left items out or made errors in the contracts that we had to correct and return several times until they got it right, which delayed the build.

Do not build with GJ Gardner without doing your research on the franchise/office you will be dealing with. After these issues started, we found that the North Brisbane Office has a 1 star rating for similar reasons.

Terrible Experience – Our experience with GJ Gardner Brisbane North has been anything but smooth. We’re not normally ones to complain, but we feel that it’s important to share our experience with other potential clients so that they know what they’re in for if they choose to build with GJ Gardner North Brisbane. We commenced our build process in late 2015 and have… Read more

only just had everything finalised now (Nov 2017) after our 1 year check took place in May 2017.

It is important to add that we are thoroughly satisfied with the quality of the build with only minor issues surfacing over the 18 months we have now been in the house. Though despite this, we would not build with GJ Gardner Brisbane North again nor recommended them to friends and family due to the frustration we endured and complete lack of communication and poor customer service that we experienced.

It is probably best to share some examples of what we experienced to paint the picture a little clearer –

• Our new home consultant was only with the business until we commenced the build. This rendered any discussion we had held pointless as there was no documentation of discussion outside of our emails to him, and the Site Supervisor who took over seemed to contradict everything that [name removed] had told us would be ok.

• Our Site Supervisor was clearly not up to the task of supervising our site. We made several remarks about this to GJ Gardner Brisbane North (through a number of different channels), but no action was ever taken or more details requested on what our concerns were.

• We had a retaining wall completed on the property prior to the build starting. We were told to let GJ know when the retaining had been completed, so we did. GJ then organised temporary fencing as per the contract. This process took 2 weeks, with follow up. The site supervisor then went on holidays for 2 weeks after this, meaning that the fence had been up for a month before GJ commenced the build. We were subsequently billed for the cost of this through a variation to contract. When we challenged GJ, we went right through to the Managing Director of GJ Gardner Brisbane North who eventually agreed to go halves with us for the cost.

• Our completed retaining wall had substantial damage sustained during the house build to the post at the front of the property. Our Site Supervisor claimed to know nothing about this. When pushed back to the Construction Manager on our own accord with no support from [name removed] – there was an investigation. It came out that one of the tradesman had backed their car into the wall and damaged it. Soon after I received an email from the Construction Manager, the site supervisor phoned me to triumphantly claim that he had found the person responsible and GJ Gardner would be chasing them for the damages and to forward him the invoice for the damage and he would sort it out. Fast forward 9 months and I received a call from the retaining company asking why our invoice to repair the damage to the retaining wall had not been paid. Apparently the response from GJ to the retaining company was that they deemed the cost to be too much for the work that was completed, so would follow us up to talk to the retaining company. Again, disappointing communication all round. Eventually, with the Managing Director involved, GJ agreed to pay a portion of the cost for repair.

• Our Site Supervisor twice forgot site appointments and failed to meet us on site. He blamed his heavy workload.

• The staff at GJ Gardner Brisbane North seem to be in a constant state of change. This makes it very hard to have any continuity within the building process and we found that a lot of blame was placed on the people that had left so as to say ‘that’s why they don’t work here anymore’ and ‘you were told the incorrect information’. And yet again, with poor record keeping by the GJ team, this made the smooth completion of our build virtually impossible.

• Upon handover, we noticed that the tiles through the living area were stained from red dirt being walked through by tradesman during the build. Our Site Supervisor told us that this was normal and that we couldn’t expect the house to be clean, even a brand new one. This was incredibly disappointing to hear and really dampened the mood on handover of our first house.

• Site supervisor tried to get us to sign for stages and make payment for them before they were actually fully completed. He suggested that they were almost done and the work left was minor and would happen as a matter of course. When challenged on this, he became very snarky and condescending toward us for not signing as this was what everyone else does.

• Our 12 month warranty inspection was completed (after numerous follow ups to make this happen) and the resulting findings took 7 months to complete with consistent, almost weekly follow up to the GJ office. Even when the third party contractor submitted the report, another Site Supervisor from GJ attended the house (after follow up from us as to why nothing had been fixed yet) and tried to tell us that the items on the third party report were not that bad and shouldn’t require fixing. For the record, all were fixed, but again with months of follow up from us throughout the whole process.

Probably the most frustrating aspect of the lack of communication and desire to put the customer first comes down to conversations with GJ Gardner Brisbane North management when dealing with escalated issues. Through these conversations, there appeared to be no wish to place the customer first, to consider our needs, to ensure we were as well informed about the particular issue as possible. The attitude that came across loud and clear was that the management and staff deal with these sort of issues every day and the common response to fix them was to do nothing, ignore and to get on with securing new clients. It seemed once the signature was on the page of the contract the customer service aspect ended.

First Class Experience – My journey started with buying a beautiful lot in Newport QLD. A Stockland development and months after my purchase it is turning out to be everything they promised. The next step was to choose a builder that l can work with to create my vision for a new home. I looked closely at Metricon Homes, Plantation Homes & G J Gardner Homes all of them… Read more ·  1

had their strengths and over a few weeks l put them through there paces.

I found the sales professional Tony at the North Lakes Display to be exceptional with custom designing my new home. He listened to my priorities with house layout needs and was creative with implanting and designing all of them into my new home plans superbly.

With absolutely no hesitation l would highly recommend to anyone seriously wanting to build their dream home to contact Tony.

I can conclude in saying that building a new home is a lengthy and emotional process filled with ups and downs, but having a team like G J Gardner Homes hold your hand through this journey instilled piece of mind from start to finish.

Well Done G J Gardner Homes Brisbane North & Bayside.

Loving my new house – We built with GJ Gardner Brisbane North 6 years ago and were so happy with the process and result, we decided to build with them this time as we were wanting to downsize. From the very first contact with Kathryn in sales, through to the Contract Manager Anthea and to Site Supervisor Dennis (who also supervised our previous build) the process has… Read more ·  1

been smooth, stress free and well managed. The staff at GJ were always ready to help us with the process, were prompt and thorough, and the build was well organised, tidy, ran on schedule and is of excellent quality. We are now enjoying our new home and we thank you all at GJ Gardner Brisbane North for what has been a great experience.

Howard and Jeannine

The House – We went to GJ Gardner after tangling with another builder...sat down with the Sales Rep Gavin, who was upfront and didn't embellish the capabilities of his company. Much appreciated. Located a design we wanted and then assisted with the modifications. Pricing of build and variations was fair Quality of build is good, however would not… Read more ·  1

recommend that painting contractor used for too much as quality of final finish is average in some areas

We were kept informed of all steps and invited to the property throughout the build

Would I build again is Brisbane...no...this has nothing to do with the company and all to do with the council

Would I recommend GJ Gardiner....yes!

Unprofessional and untrustworthy – This sums up my experience with GJ Gardner: *They took 7 weeks to complete the initial plans and revised sales estimate after claiming that it would take 2-3 weeks. *In the meantime they'd sited the building too close to the front boundary (in spite of my initial discussion with the salesman about achieving compliance with the Small Lot Code)… Read more

and had spent time redrafting.

*The salesman initially proposed a site works arrangement that involved a piered slab supported at the perimeter on blockwork retaining, but the revised sales estimate reverted to a cut/fill arrangement with boundary retaining walls (despite our initial discussion that we weren't interested in such an arrangement).

*The salesman attempted outright deception by claiming that the price hadn't changed, even though the newly included boundary retaining was excluded from their revised estimate (i.e. the total build cost for me had actually increased by ~$25k).

*The salesman stated that he'd previously had all detailed costings checked by "the office", but the Sales Manager claimed to not know the details despite telling me that it was only himself and the Managing Director working behind the scenes.

*After we agreed to proceed on the basis of an additional $20k cost to have the site arrangements that we were originally told we'd get, the franchise cut off all communication with me. I was told that I would be provided with a revised estimate on 16 June - more than a month later, I'm yet to receive that or have any of my calls or emails returned.

In addition to the $1.5k preliminary deposit, the 3 months of my time that this company wasted cost me in the order of $5k of lost rent.

If this sounds like the way you'd like to be treated by a company that purports to be a professional organisation, then go right ahead...

Great sales team, builder supervisor and contractors used – I think we had the best sales person and supervisor in the gj gardner team. Our house came out beautiful. The finish was great with very Little minor paint repair marks and an issue with our driveway, but that were all sorted out when we pointed them out. They took a bit long to build the house but we were happy and it worked for us as our slab… Read more ·  1

got longer curing time and things were not rushed. The contractors they used from the northern side were great and professional.

We were happy with the build. Thanks for our beautiful house GJ Gardner North side team and contra tors.

My Very First Home and Couldnt be Happier – I went through G.J. Gardener Homes to build my first home and I absolutely cant rave about it enough. Everyone that I delt with were amazing, understanding and very helpful. I would like to personally thank Alex Lopez the Building Supervisor for doing such an amazing job. Alex organised all of the trades and made sure the house was being completed… Read more ·  1

in a timely mannor with excellence and it looks amazing and the house was built quit a bit before supposed completion date. I couldn't be happier. I would like to thank all the the trades that worked on my house especially the painter and tiler, it looks fantastic!! I Couldn't recommend them more and if you are building a house and want someone to take care of you as if they were building their own home ask for Alex he has just done such a good job. 5 stars for end result and 5 stars for service

First home builders - Lesson Learnt – Good - Pre construction was good, sales person was really helpful and knowledgeable. All our consultations were great especially the tiles and cabinetry, the only thing I could suggest is making sure your staff are well aware of the products being used during construction as we would have used different materials eg skirt boards only being… Read more

craft wood and looks terrible.

We had a bad start to our construction with no communication regarding us to organize water, remove existing fence. Yes we should of read the "fine print" but as first home builders your to excited.

We had our neighbors water being used during construction which is illegal, because no water was onsite !

We had a few issues regarding items being installed in wrong position or hinged back to front and was only picked because I said something, why is there even site superiors if they can't do there intended job correctly.

PC stage we had walk through and was gob smacked with the finish and un-tradesmen of the painting, runs everywhere, crap/dirt in paint, paint see through even though we paid "extra" for 3 coats. Alot more on our list. just a real kick in the guts !!

Handover was 16th February 2017

We inspected the property and items that were brought up during PC were still not rectified, house was not presented in a professional finish, after arguing with the site supervisor & manager there response was "I'm being to picky and difficult" wouldn't you be picky too if you have worked your backside to have a new home.

So after our conversation I refused to give Payment as I was not happy with the way the home was presented and agreed to wait how ever long until the items were attended too.

The 22nd came and received a email stating that if I don't pay by the 24th I'd incur a 18% fee on our final payment yet only received our final payment invoice on the 22nd at 3.20pm bit steep !!!

We made payment as we had no choice but too, got our keys on the 28th February.

Once we got the keys and inspected we wrote a list of any defects or items that needs attention we came up with 24 pages inside and out. Once they received our list we were basically called liars as "handovers.com" would have picked it up I asked for there report and was refused .

So.I organised our own independent inspection report before any furniture was moved in so we were not blamed, and will be waiting our time to take further action to QBCC as the director of the company does not want to help nor reply to emails, we were promised to have items fixed yet still waiting.

Our main entry is ridiculously hard to open my partner can't open it. I need to use my shoulder to push it open it . I have brought all these items up with the company

I'm more than happy to walk people through our house to show the finish of our home so you can see in person !!

Bad experience – Just finished building with GJGARDNER homes was very excited at first but later bad experience, stressful for the whole family. Met [name removed] the sales consultant from north lakes, not helpful at all, bad customer service, a misleading person, not trustworthy, overall an inconsiderate person. Wrong house all the rooms were too small. Anyway… Read more

wrong builder, bad experience, not happy never build with GJ again.

[name removed] my builder has been terrific all the way, helpful, considerate, caring, and keeps me up to date on everything. Good job [name removed]...

Quality Delivery – Our experience with G J Gardner Brisbane North was overall positive. One of the reasons we decided on G. J. Gardner Homes was that we felt that we were listened to and given honest information from the beginning. We were especially concerned that we may be confronted with hidden costs and after some research we could see that G. J. Garner Homes… Read more ·  1

was committed to a turn key price with no hidden costs. The only extra costs we did experience were not at the fault of G. J. The sales woman, Katherine was fantastic. She went above and beyond in helping us to nail down the design we were satisfied with. She was exceptionally helpful in ensuring we considered many of the functional aspects. Our project supervisor/foreman Alex was equally as helpful. He was very knowledgeable and also went above an beyond on numerous occasions. We definitely felt confident that he had our best interests at heart. He was honest, friendly and professional. In terms of the actual build, generally, we have been more than happy with the quality. This was our first home and first building experience and we are glad we went with G. J. Gardner Homes. Every build has it's issues and there were some along the way (one of the contractors made a fairly significant oversight which has not been resolved) but overall, we have been very happy.

Excellent Product. Great Finishes – We built with GJ Gardner homes this year and couldn't be happier with the finished product. If there were any issues throughout the build the staff were very quick to rectify the issue and come up with a solution that would benefit us with the final product. It was easy to get into contact with the staff and they were all to happy to help when we… Read more ·  1

did call. I would like to thank our site supervisor who we could not fault throughout the build as he kept us up the date with everything. Myself and my wife would like to thank Gj Gardner homes Brisbane North and Bayside for the excellent home that they have build for us and our soon to be family.

Brisbane Northside. Awesome customer service – We are only at the beginning of our journey and were terrified of where to begin. First home, first build. Tony at Brisbane Northside has been amazing, he has given us so much time and worked with our ideas with efficiency and enthusiasm. We are so excited about the potential of getting our dream home, even though we never knew what our dream looked like until Tony walked us thru it! Now to secure the home loan and drive you crazy with my blog!  Show details ·  7

G J Gardner Brisbane North – We build our beautiful home with GJ Gardner and I have to say they did not disappoint! The building material was of high standard! The quality of the workmanship was first class! Keith Emanuel our site supervisor handle the process with dignity and in a very professional manner! Kathryn Salas at the sales office is a great asset with her clientele… Read more

experience to the GJ Gardner Group, you ask and she got the answer! Sandy and all the people we had dealt with was excellent! We will definitely recommend you guys!

Hassle Free Build – I recently completed a build with GJ Gardner Brisbane North. The process went smoothly and any issues were sorted out by the great team in the office and in the field. Special mention to the Site Supervisor who kept everything moving and always kept me abreast of progress and any issues. I found that it's really important when building to have… Read more ·  1

realistic expectations of the final result. Look past the displays and ask to see displays that match your inclusions. Always allow a little more for additional in the kitchen and electricals.

Job well done by GJ Gardner Brisbane North – I have just finished the construction in Brisbane North (rental). The process was fairly smooth from sale to the completion. The team that I was working with is highly professional and made me feel like a valued customer. Big thank you to Anthony, Sandy, Alex, Kelly and Tracey for great service and advice. Alex is a fantastic construction… Read more

supervisor who goes an extra mile to keep the customer happy. His enthusiasm and positive attitude made the whole experience so much better. I am based interstate so having him to oversee the construction gave me peace of mind.

I originally chose GJ Gardner based on customer reviews on this website. In the beginning I did not know what to expect. GJ Gardner advised that they organise an independent building inspection at the end of each construction. Having heard a lot of horror stories about residential construction, just to be on the safe side I preferred to engage my own building inspector for the practical completion. I was pleased to find out that the issues were minor, and the majority had already been picked up by Alex.

On the downside, the construction took longer than was originally quoted, yet within the (fairly stretched) contract terms. The main delay happened during the planning stage despite having very few variations. A couple of small things were missed and had to be completed after the handover which was not a big deal. Perhaps more pressure should be put on the contractors at the company level, to ensure a bit better workmanship (security screens, carpentry, kitchen installation, - the Express finish). Not sure if the current high construction activity in SE Qld is to blame. On the other hand, the electrical contractors were fabulous, i.e. experienced, helpful and easy to deal with. It would be good to be able to see a display home of the chosen size (186 sq m) as the hallway appeared very narrow and the main bathroom sink is quite small. It is hard to pick up such things on printed plans.

Initially I was going to give GJ Gardner 4-4.5 stars. Then I got an independent contractor to install a fence. It is unbelievable how many issues I have had with such a simple job, including damage to the neighbour's house (!). That was when I realised how many things could go wrong during housing construction projects, particularly when they are done via ‘remote control’. These guys definitely deserve 5 stars.

Great to finally have our Dream Home! – The Workmanship on this build was great and the team responded to site challenges with a great attitude. GJ North ageed to build on our block, where others put it in the too hard basket, and agreed to build the home I designed. There were some site challenges and it was a custom build, but everyone seemed to enjoy doing something different, and… Read more ·  1

the outcome was worth it.

Like all builds, the project only goes well with the guidance of the project Manager, and ours was on top of the project the whole time, he made the process easy and enjoyable, thanks Dennis, couldn't have done it without you!

Amazing and excellent quality house! – All staff were very helpful and would change things to suit our needs in a house design. The build process was efficient and we always were kept up to date about the progress. All staff were open and honest about any extra costs any of our changes would incur and did not try to "upsell" but rather make sure that we had what we needed and wanted in… Read more ·  1

a house. Our house has been handed over with excellent workmanship and great attention to detail. GJ GardnerNorth Brisbane were an excellent team of people to work with in building our home.

Brisbane north – We recently built our first home with GJ's and from the moment we walked in the doors we felt safe, comfortable and knew we were in good hands. Brad came up with the perfect house design for our difficult shaped block of land we had purchased, He's service was fantastic to say the least! Denis was our building supervisor, He was amazing to deal… Read more

with... the construction ran smoothly and we never had any issues, we were always well informed with the progress and well looked after! It was a wonderful experience to build with GJ Gardner Homes and we would definitely do chose them again in the future and we highly recommend them! We couldn't be happier with our new home.