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G.J. Gardner Homes VIC

G.J. Gardner Homes VIC

 Verified🏆 2026gjgardner.com.au
G.J. Gardner Homes VIC
4.9

828 reviews

Positive vs Negative
96%4%
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Build Stage
  • Pre-Construction
  •  · 
  • Mid-Construction
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  • Post-Construction
Customer Service
4.8
Site Admin ?
4.8
Timeliness
4.8
Structural Integrity
4.9
Plumbing & Waterproofing
4.8
Electrical & Lighting
4.9
Flooring
4.9
Transparency ?
4.8
Leonie C.
Leonie C.
  Fair Incentive Verified VIC, Whittlesea

What an amazing, friendly yet professional team to work with. Nothing was to hard smooth process from start to finish. Very impressed with the house. I’m a very happy customer! Show details

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Jim D.
Jim D.
  Verified VIC, Melbourne Inner North West

Great experience building with the team at G.J. Gardner Homes – Melbourne Inner North West. Professional, transparent and easy to deal with from start to finish. Communication was excellent and the quality of the build exceeded our expectations. Highly recommend them to anyone looking to build in the area. Show details

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Gary W.
Gary W.
  Verified VIC, Yarra Ranges

David and the team at GJ Gardner Yarra Ranges were extraordinary throughout our entire home construction in YEA. From our initial connection at their display home with Amber to our amazing final handover of our completed home with the entire team, the whole experience was very professional & genuinely friendly. David was very hands on and walked… Read more

us through every step of the process maintaining transparency & honesty for the full 11 months. We ended up with a beautiful home of outstanding quality and ahead of schedule. Kelly, business mgr, was a pleasure to engage with as she was on top of everything. Emily & Kate, were always upbeat and positive whilst providing prompt & accurate administration. Mick, site supervisor was extremely experienced as nothing got past him as he maintained very high construction standards. David, Director/Owner was always available, very knowledgeable and took amazing pride in delivering superior quality and customer service. Our dream home has exceeded our expectations purely due to David and his tremendous team at GJ Gardner Lilydale. We are so glad we partnered with this team of professional, polite and fun builders. Thank you all so much.

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Esther and Kwong
Esther and KwongVIC
  Verified VIC, Melbourne East

We have just had the handover with them. They are not only very good in customer service, but also their craftsmanship is good. During the build, the office sent us weekly updates, the site supervisor was very responsive and attentive as well. Also they maintained the site very neat and tidy, it made my neighbours very happy. I am very happy with the build with them Show details

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Chris and Linda
Chris and LindaVIC
  Verified VIC, Melbourne Inner North West

We recently built our double-storey home on a sloping block with GJ Gardner Inner North West (Essendon), and we couldn’t be happier with the experience. We chose them because of their expertise and reputation for quality, and they certainly lived up to both. The build was completed well ahead of schedule, with no delays, which was a huge relief… Read more

for us as first-time builders. We were kept in the loop with weekly email updates, making the entire process much less stressful.

A standout throughout the journey was Sacha, the office manager. From start to finish, she was incredibly knowledgeable, always on hand to resolve any concerns, and offered excellent advice that helped guide our decisions. James, the building supervisor, was also fantastic. He ensured the build went according to plan and specifications, and was flexible when it came to adjustments or changes we wanted along the way.

Mark and Karyn, the franchise owners, clearly have a great team in place. Their coordination and leadership ensured everything ran smoothly, and they were always available to answer questions or provide guidance when needed.

We are thrilled with the final result and couldn’t recommend GJ Gardner Inner North West (Essendon) highly enough. Their professionalism, quality, and customer service made the entire building experience a positive one.

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Thomas
Thomas
  Verified VIC, Melbourne South East

We built our house in Brighton East with GJ Gardner Melbourne South East, and the whole experience has been fantastic from start to finish. We worked with them to create a custom floor plan by modifying one of their standard designs, and the process was smooth. The team was professional, responsive, and flexible. Communication was clear… Read more

throughout the build, and the quality of workmanship is great. There were a few minor issues and defects, but they are being addressed promptly, and Aaron has been responsive and professional in handling them.

We’re very happy with our new home and would highly recommend building with GJ Gardner Melbourne South East to anyone looking for a reliable builder.

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emma.moignard
emma.moignard
  Verified VIC, Mornington

Such a fantastic team at Mornington. Very communicative, professional and creative. Stayed in our budget, very skilled workmanship. Our build is way better than expected and we are very happy customers! Show details ·  1

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Aimee and Luke
Aimee and LukeVIC
  Verified VIC, Melbourne East

GJ Gardner Melbourne East have exceeded our expectations of our finished new home. They went above and beyond to add little finishing touches. Adam continued the herringbone tile from the Kitchen splashback to a small gap above the butler's pantry window, we did not expect this, a lovely surprise. The stain on the front door was also carried… Read more ·  1

through to the same wood stain on the door frame out from the laundry. We built a modified home from one of their plans, this was a major drawing card because we wanted an original home that suited our odd shaped block. Sharon was very patient at the sales/ design stage we had to postpone starting due to interest rates going up. At no stage did we feel pressured to sign as soon as possible. Their claim that everything is clearly described and priced at the time of signing is true. We were the ones who added variations and added costs from our own choice (not many changes just minor ones). We were blown away with the standard of quality of all the finishes and attention to detail. We would build with them again, I think that is the best sign of trust in people when you would go back and do it again (not that we will, they built our forever home.) All the team were lovely and being a small group it felt like we were a part of the team and got to know most staff really well.

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Cory
CoryVIC4 posts
  Verified VIC, Geelong

Building a home felt daunting at first, but GJ Gardner quickly made the entire process smooth and enjoyable. From the moment we met Marcus at the Leopold display home, we knew we were in good hands, and he worked patiently with us until our custom plan was perfect. Carly and Renee made contracting and colour selection effortless, guiding us… Read more ·  1

through decisions we were nervous about. Chris’s outstanding communication and project management kept the build running smoothly and even delivered our home ahead of schedule. We couldn’t be happier with the result and are genuinely grateful to everyone at GJ Gardner Geelong who helped bring our vision to life.

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Lauren Jason
Lauren JasonVIC
  Verified VIC, Shepparton

Our experience was great and the process was smooth from start to finish. Nothing seemed to be a problem. Communication dropped off a bit near the end. We love it Show details ·  1

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Jessica A.
Jessica A.
  Verified VIC, Melbourne South East

We just want to say a huge thank you to all of you for making our dream home a reality. From the very start in January through to handover (October), you kept everything running smoothly and communicated with us every step of the way, which we really appreciated. Paul, thanks for getting the ball rolling and guiding us through the process. Ross,… Read more ·  1

you were fantastic helping us choose all the finishes and making sure the design felt like us. Fil and Aaron, we really valued how you both kept things on track on site and handled everything so professionally.

We couldn’t be happier with the final result and we’re so excited for all the wonderful memories to come. We would definitely recommend this amazing team to anyone looking to build their dream home! Thanks again for everything! Jess and Rory

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Graham
GrahamVIC3 posts
  Verified VIC, Wodonga

I contracted with G J Gardner Homes Wodonga to build a new house for me in October 2024. The house was based on their Bridgewater design with a number of modifications and additional inclusions. We needed to have a special facade designed and many other modifications and special items including retaining walls, air conditioning, solar panels etc.… Read more ·  1

The project was completed at the end of June, 2025 and I have occupied the property since the first week in July, 2025. It is fair too say the whole experience dealing with the team at G J Gardner Wodonga exceeded my expectations, from the initial quoting process by Glenn, detailing of fittings by Kylie, the general administration of the project by Katie and construction supervision by Tom Grearly. A big thank you to the team of G J Gardner Wodonga, I love my new house

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Lisa Thompson
Lisa ThompsonVIC
  Verified VIC, Geelong

We’ve built four homes with G.J. Gardner Geelong and have had an exceptional experience on every home. The process, from start to finish, was smooth and stress-free, with excellent communication and support throughout. The entire team was professional and easy to work with, but a special shoutout goes to Renee McKeon, who made the selection… Read more ·  1

process seamless. Choosing fixtures, fittings, and finishes can be overwhelming, but Renee’s guidance and organisation made it simple and enjoyable. She was also fantastic in handling all contract administration with great efficiency.

Another key part of our experience was Peter Baxter, our Construction Supervisor for all four builds. Peter was a standout, as he is highly experienced, knowledgeable, and always approachable. Every project was delivered on time and on budget, which is a true credit to his project management skills.

Highly recommend G.J. Gardner Geelong to anyone looking for a reliable, professional builder. We would not hesitate to build with them again.

Custom Home Builders

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Annie
AnnieVIC4 posts
  Verified VIC, Mornington

We couldn’t be happier with our beautiful new home built by G.J. Gardner! From the very beginning, the team was professional, friendly, and genuinely committed to bringing our vision to life. The quality of workmanship is outstanding, and every detail – from the open-plan living spaces to the stunning coastal finishes – was executed with care and… Read more ·  1

precision.

The entire process was smooth and stress-free, and we always felt informed and supported every step of the way. They have turned our dream into a reality, and we’re so proud to now call this house our forever home. Highly recommend!

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Rebecca S
Rebecca S
  Verified VIC, Melbourne Inner North West

I would like to thank the entire team at GJ Gardner Essendon for building my beautiful forever home. From the moment I walked into the office to get a quote, right through to the moment I put my keys in the door, the entire team was exceptional. Initially, I was feeling overwhelmed about going ahead with my knockdown rebuild, but Mark, Sacha, and… Read more ·  1

the team earned my trust, assuring me the build would be completed and that I would be supported every step of the way. The entire process was made easy, with the team assisting me throughout the build. I loved that I could customize the plan to suit my needs, and the team made my wishes come true. The build was completed ahead of the contract timeframe, and I appreciated the weekly updates, which kept me in the loop every step of the way. It was reassuring to know I could visit my house anytime. I would highly recommend GJ Gardner to anyone considering to build or to do a knockdown rebuild . The team is professional, knowledgeable, supportive, and truly went above and beyond my expectations to build my forever home.

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AnnyM
AnnyMVIC
  Verified VIC, Shepparton

We couldn’t be more happy with our beautiful new home built by the shepparton GJ Gardner team. From our first contact we knew we had chosen the right people to build. From meeting at our block with all the info and plans that would work with our block to the contract to color selections and then the build itself was all seamless. Sharri is a… Read more ·  1

dynamo that gets things done. Chris is in the background sorting all the things and our supervisor Tim was fantastic with communication. Thanks so much for getting us in for my big birthday. All our visitors so far absolutely love our new home as much as we do.

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Chris Bailey
Chris Bailey
  Verified VIC, Ararat

I’ve recently finished my 1st build & had an excellent experience with Sally, Corey & the whole team at GJ Gardner Ararat. Their customer service was outstanding—always attentive and responsive to my questions. They were incredibly easy to deal with, making the entire process smooth and stress-free. What stood out most was their genuine &… Read more ·  1

professional approach ensuring every detail was handled with care and expertise. Any issue or problem encountered during the build was resolved with my best interests (and wallet) at heart - I never felt taken advantage of.

I highly recommend their services to anyone looking for a reliable and trustworthy builder.

I’ll be building my second property with GJ Gardner Ararat without hesitation!

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Sadiq
SadiqVIC
  Verified VIC, Wyndham West

Thanks to all the team of G.J Gardner Wyndham West, so far they did a great job for us. The team is efficient and quick. I am very happy and satisfied with services so far. Thanks Show details ·  1

Latest follow-ups

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Will
Will3 posts
  Verified VIC, Pakenham Region

GJ Gardner’s service was excellent! The whole team was very friendly and really catered to our needs. Special thanks to Aaron and Paul for their support and guidance. I highly recommend GJ Gardner as your builder. Show details

 Follow-up  · We don’t had an any unexpected challenges during building, their support was outstanding. They have handled very well in design changes.

Kevin
KevinVIC3 posts
  Verified VIC, Shepparton

The house plan was modified from one of their standards and has delighted me in how it meets my requirements. They have very good procedures for all components of the build and managed them excellently. This is the 6th new build I have contracted… Read more ·  1

and this is by far the best built of them all. The final cost was as contracted initially plus extras that I was satisfied with the pricing during the build.

 Follow-up  · Extras: (and Plan changes - Because they are what I liked or wanted of previous builds). Their Select range options + Ceiling height 2.7M Door height 2.43M, of solid construction (Plus builder upgrade of internal doors to 850W for new reg's at B exp) (Builder upgrade also included level entry from garage and porch due to new reg's) Unexpected… Read more

In-depth reviews

Mat H.
Mat H.
  Verified VIC, Melbourne Inner North West

We couldn’t be happier with our experience building with G.J. Gardner Homes – Melbourne Inner North West. Our project was a fairly unique one: two fully independent homes on a single block for a multi-generational family, with very high expectations around energy efficiency, insulation, build quality, and maintaining as much yard space as… Read more ·  1

possible. From the outset, the team embraced the challenge. They accommodated a customised design, worked through some quite stringent and picky requirements (including insulation in tricky, normally inaccessible junctions), and were happy to design beyond current regulations to meet upcoming home efficiency standards. The end result was an 8-star energy rating.

They also fully supported our request for a 100% electric home with solar included, resulting in very low ongoing energy usage and homes that genuinely perform as well as they look.

The build quality, fit, and finish met—and genuinely exceeded—our expectations, and the build was completed faster than initially projected, which was a welcome surprise. Any minor rectifications along the way were handled promptly, smoothly, and without fuss.

Now, nearly 18 months on, both houses have long since stopped feeling like “new builds” and simply feel like homes. We regularly receive positive comments from people in the community and have even shown the houses to others building with GJ Gardner in different regions (including Geelong).

Most importantly, every single person we dealt with was exceptional, professional, approachable, and patient, even with our more particular requests (Big shout out to Sasha for her patience). A genuinely positive experience from start to finish, and one we’d happily recommend.

Thanks again, Mark, Lach, Sasha and everyone else who made it happen.

Bruce Sharp
Bruce SharpVIC
  Verified VIC, Geelong

My wife and I built this house with G.J. Gardner Geelong. The house is our transition to retirement. Smaller home low maintenance. Our last stop in our lives except for aged care. We got more than a house. We got a beautiful home that feels just right. It is filled with natural light and quality. Thank you to all at G.J.Gardner Geelong for the… Read more ·  1

home you built us in Mount Duneed. Everyone of you played a part. Our dedicated team were Ron, Carly, Renee and Chris. Ron who is just a gentleman. You listened carefully to what we wanted for our home and provided very knowledgeable and wise advice on our plan and inclusions. You along with the rest of the team really cared about how we felt and what we wanted. Carly who is a such a caring person and extremely knowledgeable prepared our contracts and talked us through the coming processes. She was excellent and gave us a very clear picture of a complex process. Renee is such a joy to deal with. Very enthusiastic and knowledgeable. She gave us great guidance during our selection process and made a task that seemed overwhelming very easy. She was ably assisted by Carly too. Chris our Site Supervisor is fantastic good all round bloke. Easy to work with and who provided good timely advice. Our relationship during the build became a friendship. We solved many problems together and not all of them related to our build. Loved having our site meetings. From day one when we walked in the door of G.J. Gardner Geelong it felt like we were welcomed into a family. We were introduced to all the staff and treated with respect and dignity. A special thanks to Darryn and Jared as well for the part they played in our build. I would like to make mention of the exceptional tradies that worked on our home. Many local tradesmen and local businesses were involved in this build which I believed was important. Nearly four weeks living in our home now and not once have I thought anything in the design does not work. Everything flows and I can see the quality in our home.

Custom Home Builders

Find out how G.J. Gardner Homes VIC compares to other Custom Home Builders

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Reny John Thomas
Reny John ThomasVIC
  Verified VIC, Ballarat

Choosing G.J. Gardner Ballarat to build our new home was a fantastic experience from start to finish. We began with one of their display home designs and made a few adjustments to suit our needs. Brenden guided us through this process with accuracy, care, and thoughtful suggestions that made the design feel truly personalised. During the contract… Read more ·  1

and planning stage, the Ballarat office staff made us feel genuinely valued. Their warm, friendly approach and clear communication made everything smooth and stress-free. Once construction began, we were impressed by the steady progress and quality of workmanship. Our build supervisor, Adrian, provided weekly updates and kept us fully informed throughout the build. The tradespeople were professional and produced excellent work, which is clearly reflected in the final result. Any minor queries we had along the way were handled patiently, respectfully, and resolved quickly. The contract and final costs were accurate, with no surprises regarding upgrades or modifications. Handover was a wonderful moment for us, and we truly felt like valued clients from beginning to end. We are thrilled with our new home and would happily recommend G.J. Gardner Ballarat to anyone.”

Positive reviews

Taryn M.
Taryn M.
  Verified VIC, Geelong

Outstanding Sales Experience - Aarti has been amazing to deal with. From the first phone call to discuss build options, to the planning stage, Aarti has gone over and above to draft a plan that will optimize what is a complicated block design with a restrictive design overlay. I have also met with the entire team, pre-build, and feel assured that… Read more

my build will be brilliant. GJ Gardner allowed me the time to hash out all of the design and build elements until I was completely comfortable to move to the next stage. GJ Gardner have been incredibly transparent and easy to work with. I highly recommend them to anyone looking for a custom build.

Ben
BenVictoria
  Verified VIC, Ararat

My experience with the Ararat team has been very positive. They were approachable, supportive, and kept everything on track. The build was completed on schedule and matched Graeme’s plans perfectly. I’m extremely pleased with the final result, both internally and externally. This review is based on my personal experience. Show details

Helen and Juan Carlos
Helen and Juan Carlos
  Verified VIC, Melbourne Inner North West

We are thrilled with our new home built by GJ Gardner Inner North West (Essendon) and cannot recommend the team, Mark, Karyn, Sacha, Ellie, James, Lachie, Cameron and everyone else we met, highly enough! We always found them to be very professional, honest, reliable, supportive and efficient. As first home builders we were unsure about many things… Read more

but we always felt we could ask any questions and were provided prompt advice and solutions. We love the quality of our home and appreciate the excellent customer service we received from start to finish which ensured our whole experience to be a fantastic one way above our expectations!

Negative reviews

TalkingRain
TalkingRain
  Verified VIC, Bendigo
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring

Avoid Building with GJ Gardner if You Value Quality and Accountability I chose GJ Gardner because of their appealing home designs—but looks were deceiving. While the construction phase had some positive moments and helpful staff, the problems started once the build was complete. The aftercare has been nothing short of a nightmare. Parts of the… Read more

home were left unpainted, doors were installed incorrectly and don’t open properly, and finishes were clearly rushed. Independent inspectors confirmed multiple defects, including holes in the cladding and substandard workmanship. None of these issues have been properly fixed, and we’re now headed to mediation and possible legal enforcement.

If you're considering building with GJ Gardner, be extremely cautious. Inspect everything. Document every step.

Check reviews from all sources before making a decision.

Don’t assume issues will be resolved once they have your final payment—they won’t be.

Caleb W.
Caleb W.Victoria
  Verified VIC, Bass Coast / Phillip Island

Be very careful! – We had a great building experience! But we have now been facing a 2 year battle to have defaults repaired. Since the manger of our build was fired we have been offered nothing but rude communication and then it stopped completely. We had multiple people come around and look at the issues and say they were going to book into fix them but then we… Read more

never heard from them again as the fix was too expensive and the owners of the business knew what they were doing! Not only did Gill and Gary from GJ Gardner bass coast stop replying after being so incredibly rude, they folded the business and retired never to reply again. . I have made multiple attempts to contact the head office and no one will return our calls! Absolutely pathetic and I would be VERY careful before signing any contracts with GJ Gardner because as soon as they give you the keys, you are on your own!

Fishin Madsie
Fishin MadsieVIC
  Verified VIC, Warrnambool
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring

ABSOLUTE DISGRACE – ABSOLUTE DISGRACE! BUYER BEWARE! Finish Quality: Atrocious Communication: Appalling Value for money: Terrible 12 Months in our "dream" home and the movement, cracking and sinkage is unacceptable. Once Owner has your money, he doesn't care. We have had to finish numerous issues ourselves, even though we forked out $400K for the build. Shonky builder. EXTREMELY DISAPPOINTED Show details

Recent reviews

Sarah H.
Sarah H.VIC
  Verified VIC, Ararat

GJ Gardner Ararat made building my dream home easier and less stressful than I thought it could be. From the start, they were very good in facilitating the many design changes I requested, also giving well thought out suggestions based on their long-standing building experience in this area. During the build, I was always well informed of the… Read more ·  1

progress and any issues were quickly communicated to me with a solution already well thought out. I'm very happy with the final product and also the service I am still receiving while the finishing touches are made and minor issues fixed. The costs were as expected. Overall, I would recommend GJ Gardner to anyone - they have delivered my dream home to a high standard on budget and on time and I've fund the whole experience to be without stress.

Jane C.
Jane C.VIC
  Verified VIC, Melbourne Inner North West

Thank you GJ Gardner for building our beautiful home. GJs customer service throughout the build was incredible and the aftercare has been outstanding, with any request for support being addressed quickly. During the build when issues or concerns were raised the team was very responsive in implementing solutions to rectify. The finished product… Read more ·  1

was better than we could have imagined.

Special shout out to Mark, Lachie and Cam who have gone above and beyond to make building our home fuss free.

Highly recommend for anyone looking to build a quality home!

Paul D
Paul DVIC
  Verified VIC, Melbourne Inner North West

Thank you GJ Gardner Homes Melbourne Inner North West for being with us through the journey of dealing with difficult council and rules and getting us into our new home in our ideal location. I think the overall measure of our experience with these great people would be our answer to the question, would you do it again? The answer would be a… Read more ·  1

resounding ‘yes’ to using GJ Gardner Inner North West again. A wonderful bunch of keen, fresh and enthusiastic people wanting everything we also wanted. They were across it all and were with us when things got difficult or something came up. Was that it when the house was finished? No, they were still there, they didn’t suddenly disappear and turned up and got involved and were as equally enthusiastic in making things right. If you’re thinking of building, get in touch with this team, meet them and let them show their professionalism, see how they listen to your wishes and watch them do their thing!

Goran I.
Goran I.
  Verified VIC, Melbourne Inner North West

The whole team at GJ Gardner were great with the planning, building and post build phases. We made lots of design changes to our plans and they were accommodating. Post build they were very supportive and always were checking if they could assist more. Show details ·  1

Harl R.
Harl R.
  Verified VIC, Bacchus Marsh

It has been a pleasure working with David Buchanan from G.J. Gardner Homes - Bacchus Marsh. We engaged G.J. Gardner Homes - Bacchus Marsh early in our plan to build a second dwelling at the rear of our investment property, and David and team have been very helpful and patient in obtaining information that we need to secure all the required… Read more ·  1

endorsements from council. I also find them honest and transparent with their quotes. Thank you very much. We can't wait to see the house built this year :)

Matthew B.
Matthew B.2 posts
  Verified VIC, Melbourne North West

Simon and Anyeta were and continue to be wonderful. They took on our build during Covid - probably the hardest time builders have faced in recent memory. They were patient and walked us through everything. People constantly comment on the quality of the build and we couldn’t have asked for more down to earth and lovely people to help build our… Read more

family home.

I would recommend Simon and Anyeta without hesitation. They care about their clients and their goals.

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