Peter tereu
Peter tereu · 1130H (30m)

The drive belt is broken on my 30m .I have ordered and received a new one so how can I remove the casings and put the new one on!

Chris
Chris · 1130H (30m)

I have 4 Holman 30 metre hoses , they lasted about 3 years and only retract 80 % leaving a long length out . Seems a common problem, and not good for this product reputation. What can be done ?

Gds
Gds · 1130H (30m)

Are there instructions on how to replace the belt for the hose guide mechanism?

Brooke L.
Brooke L. · 1130H (30m)

Has anyone had issues with the on the reel has come apart at the part where the rode goes through to mount to wall?

heather
heather · 1130H (30m)

The white hose guide has come off and can see where it goes but can't get it on. Do I have to take whole thing apart

Simon
Simon · 1130H (30m)

Hi, can tell me where to look on the hose reel to determine if the reel is still within its warranty period (i've lost my receipt)? The retraction mechanism has failed and I would like to get the unit replaced via Bunnings.

Holman
Holman   DM   

Hi Simon, for product support, kindly contact us on 1300 716 188 or support@holmanindustries.com.au Thank you!

Woodsy
Woodsy · 1130H (30m)

Is the line feed belt replaceable?. It has stripped the teeth and slipped off the drive mechanism

Holman
Holman   DM   

Hello Woodsy, we do have some small parts avaliable. Kindly contact us direct on 1300 716 188 or service@holmanindustries.com.au for assistance with this

Woodsy
Woodsy  

Thanks and I have contacted service and they are dispatching the belt from Perth FOC! Great outcome, hope it fits.

Dale H.
Dale H. · 1130H (30m)

Why wife said she heard a cracking sound coming from inside the hose real. The hose will no longer retract and I assume the spring is broken. How do I check this and replace the spring if this is the case

Mark
Mark  

Hi Dale, a similar thing happened to mine. As far as I could find out it cannot be repaired, I did however contact Holman and they arranged for a replacement. Mine was under 12 months old.

Darrell g
Darrell g · 1130H (30m)

How do you replace a broken belt that drives the even distribution of hose on reel when retracting.

Holman
Holman   DM   

Hello Darrell g, currently, we are out of stock of this part we are sorry to say. Please give us a call in a couple of weeks, we hope to have them back in by that time. Thank you, your Holman Team!

Jeff
Jeff · 1130H (30m)

Our reel is less than two years old and rarely gets pulled out to 20m yet now, it won't fully retract. From Bunnings but as you do, I can't find the receipt. Can I re-tension or do I toss it on the bin and buy a different brand?

Robert
Robert · 1130H (30m)

why won't hose lock in position when retracted

PBas
PBas · 1130H (30m)

Hi, my new Holman 30mtr has water running out of the drain hole from the main casing. Is there an easy cure for this? Regards Peter

Holman
Holman   DM   

Hi Peter, for product support, kindly contact us direct on 1300 716 188 or service@holmanindustries.com.au Thank you, your Holman Team!

Francis W.
Francis W. · 1130H (30m)

Hose wont retract I think the spring broke cant open to see

Mikef50
Mikef50  

Unfortunately the manufacturer, Holman says "Do not dismantle the Hose Reel for additional spare parts. Other internal metal parts can cause injury if tampered with. These parts are not available for replacement." Check your receipt for warranty service. Good luck.

juliettemccallum21
juliettemccallum21 · 1130H (30m)

My Holman 30 hose reel has lost it's spring because the hose was pulled out to far. Is there a way to fix this

Ed P.
Ed P. · 1130H (30m)

my holman hose is fairly new - the layering spindle no ,onger operstes and therefore the hose just bunches when retracting how can this be fixed??

Brian
Brian  

Is it still under warranty? If so, it sounds like it needs a new spindle/corkscrew shaft.

Holman
Holman   DM   

Hi Ed P, yes, parts are avaliable for this unit. kindly call us on 1300 716 188 for further assistance. Thank you, your Holman Team!

Robert H.
Robert H. · 1130H (30m)

The hose in our reel is so incredibly difficult for my wife to pull out (I’m partially disabled). What lubricant can we use to make it easier? Nothing appears to broken.

Brian
Brian  

Hi Robert, there is a spot to spray a little crc at the top but by design, generally they are stiff to pull out due to the spring tension required to fully wing it back in

Roger C.
Roger C. · 1130H (30m)

Can a new better quality hose be safely fitted to the Holman 1130H (30 Metre)

Holman
Holman   DM   

Hi Roger C, in the new models, no, this cannot be done as the hose is a crimped fitting. That is possible in the older units. If you need product support, kindly contact us on 1300 716 188, your Holman Team!

Tony
Tony · 1130H (30m)

I have a Holman 30 retractable.The ta- turned on no water is flowing through the hose.I have pulled the full length of the hose out and checked there are zero kinks nor observable blockages.Checked rap and water is on but nut not flowing Seems therefore it is in the internal workings which may be blocked that I can’t get to

Bo Z.
Bo Z.  

1. check if water come out from the tap by turn it on/off. 2. check the joint between the hose reel and the tap to see if there is any blockage. 3. check the section between the tap and the hose reel to see if there is any blockage in that section. You need to open the side cover to get to the joint.

BTW have a look to see if there is any water leakge when the tap is on.

Also make sure there is no other swith on the tap that you didn't switched on.

Roger C.
Roger C.  

If you take off the hose fittings you will more than likely find that the black inner hose lining has separated and the fibres are blocking the flow. I just logged a complaint about that a few moments ago. My problem is I can't find my receipt. Only bought it about 3 months or so ago..Very expensive to find that the hose itself is crap.. What a total waste of money. A previous one I had developed a rewind problem and Bunnings recommended buying a Holman

Holman
Holman   DM   

Hello Roger C and Tony, you are welcome to contact us directly on 1300 716 188 for product support. Thank you, your Holman Team!

Denise C.
Denise C. · 1130H (30m)

Can not get to retract

Steven Di Stefano
Steven Di Stefano  

Take it back and return under warranty.

MBGreen
MBGreen · 1130H (30m)

Is it possible to retention the reel. My hose was fully unreeled and since only returns to about half way.

Holman
Holman   DM   

We're sorry to hear you are having problems with your retractable unit. While some parts in the units can be repaired or replaced, other parts such as the locking mechanism and internal spring are not serviceable - this is for safety reasons. We do offer replacement on units that fail within the 2 year warranty period. For product support, please contact us directly at service@holmanindustries.com.au

Denise C.
Denise C.  

My hose won’t retract stays on left side and won’t go back wards forward

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