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We had an overall great experience building with Hotondo Homes South Coast. From the beginning, Adam and the team were friendly, professional, and easy to deal with throughout the entire process. Like any build, we had a few hiccups along the way, but what really stood out was how quickly any issues were addressed and resolved. Communication was… Read more · 1
excellent, and we always felt listened to and supported. We're really happy with the quality of our finished home and appreciate the care and attention that went into delivering it. Building a home is a big milestone, and having a team that stands by their work made the whole experience much less stressful. Well done to Adam and the entire Hotondo Homes South Coast team. We'd happily recommend them to anyone looking to build their new home.
We would like to thank Hotondo Southcoast who we built a large custom design home with. We were extremely happy with all of Adam's team, from the office staff, designers, Rachel in Colours, all the construction team and our site supervisors. The quality of construction and their methods we couldn't have been happier with. Living in Sydney and not… Read more · 1
being able to be there to check on it regularly, our supervisors regularly kept us updated and Adam took all the stress out of the build. We would recommend Hotondo Southcoast to anybody.
This was our second build with the Hotondo South Coast Family. Once again Adam and his team delivered a fantastic quality home with excellent attention to detail. The entire process was enjoyable and seamless from start to finish. A quality, customised build for a good price. We would do it all again! Thank you to the Hotondo Family. Show details · 1
Reviews with attachments
We recently had our duplex built by Hotondo South Nowra and had a great overall experience. Adam, Jordy, and our site manager Luke were all fantastic to deal with—approachable, responsive, and easy to work with throughout the process. While we did encounter some delays during the initial planning and council approval stages, once construction… Read more · 1
commenced, everything was managed with precision. The build itself progressed smoothly, efficiently, and was completed in great time. The team demonstrated strong organisation and communication during the construction phase, which made the process far less stressful. We would have no hesitation in building again with Hotondo South Nowra and would confidently recommend them to anyone looking to build
We recently completed a build with Adam, Luke, Lauren and the Hotondo Homes Nowra team and we could not be happier with our beautiful new home. From pre construction to handover they managed to make it the most seamless, easy, stress free process and could not recommend them highly enough. From communication, through to workmanship there is truly… Read more · 1
nothing I can fault. Hotondo were very reasonably priced and variations, although rare, were communicated well in advance. Wouldn’t build with anyone else!
To Adam, Joanne and the Hotonda team. I’d like to thank the team at Hotondo Homes for the fantastic job they did building our duplex. From start to finish, they were consistent, reliable, and true to their word. The build stayed on schedule, the pricing was fair, and the quality of workmanship speaks for itself. What impressed us most was their… Read more · 1
patience — they handled our constant changes of mind with professionalism and never made anything feel like a hassle. Every call was returned, every question answered, and we always felt looked after. We’re extremely happy with the final result and wouldn’t hesitate to recommend Hotondo Homes to anyone considering building.
A heartfelt thank you to all the staff at Hotondo Homes — from the admin team who kept everything organised, to the tradesmen whose workmanship brought our duplex to life. Your consistency, professionalism, and patience made the whole journey a positive one.
A special thanks to our site manager James for guiding the build so smoothly and always being available when we needed clarity or reassurance. We truly appreciate the effort, communication, and care shown by every person involved. Thank you for helping us create a home we’re proud of.
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Building a home can be stressful and overwhelming, but Adam and his team at Hotondo South Coast made the entire experience smooth, stress free and enjoyable. They listened to what we wanted, kept us informed throughout the whole process, and delivered a beautiful home we absolutely love. The quality of the build exceeded our expectations, and the… Read more · 1
team was friendly, honest, and always easy to deal with. We’re so grateful for all their hard work and highly recommend them. Thanks for building our dream home! Nathan and Amanda
We now own an absolutely beautiful home thanks to Hotondo Homes in Goulburn, Phil, Trish, Annie, Chris and Pete took complete care of us throughout the journey and we could not be happier. Their attention to detail and high quality workmanship is outstanding. The building process was much quicker than we anticipated which was great. Having the… Read more · 1
opportunity to customise the layout, fixtures and fittings was great, the home is perfect for our lifestyle and worked within our budget. We highly recommend them, if you are looking for a solid well built home then look no further. Thank you Hotondo Goulburn!
Hotondo Homes Tweed Heads/Byron Shire exceeded our expectations from start to finish. Every team member, from the display home through to contracts, colour selections and build, was professional, approachable, and a true credit to the company. Communication was clear, consistent and proactive throughout, and they were always responsive and… Read more · 1
accommodating, including when changes were needed, whether initiated by them or requested by us. It was obvious Brendan and the team genuinely cared about delivering our dream home, taking the time to ensure every detail was right. The quality of the build and overall experience has been outstanding, we couldn’t be happier and would highly recommend them to anyone building.
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We had a fantastic new home building experience with Hotondo Homes Mirrador. As we were managing the build remotely, communication was critical — and in this regard they were outstanding. Regular calls and photo updates gave us complete confidence throughout the process. During the build their positive, solutions-focused approach, attention to… Read more · 1
detail, and genuine pride in their work really stood out.
They made the whole experience easy and enjoyable, and we are absolutely thrilled with the result. Our sincere thanks goes to Jake and the entire team. We can’t recommend them enough.
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Big thank you to the team at Hotondo Homes for the amazing support so far as we start the journey of building our new home Even in these early stages, the communication, guidance, and professionalism have been outstanding. You’ve made the whole process feel exciting and stress-free, and we’re really looking forward to what’s ahead. Appreciate all the help so far—can’t wait to see it all come together! Show details · 1
From Long-Term Renter to First-Time Builder: A Seamless, Stress-Free Experience! I recently completed my first home build with Hotondo South Coast, and I cannot recommend the Director and his entire team highly enough. As a first-time homeowner and long-term renter who also works full-time and runs two businesses, I was braced for a stressful… Read more · 1
process. Instead, Hotondo made it remarkably easy and smooth. Sales & Design: Working with the Sales Consultant during the design and pricing phase was a highlight. They were incredibly knowledgeable and patient, helping me customize the floor plan to suit my needs—including enlarging the master bedroom, reconfiguring the walk-in wardrobe, and expanding the laundry storage. Their expertise gave me total confidence in every decision. Interior Selections & Flooring: Working with the Color and Flooring Consultant was a seamless process. They were warm and inviting, and we spent the day going through all the interior options for the house. Their knowledge and experience made the selection process so easy that we actually finished ahead of time. Construction & Communication: The communication was second to none. I was kept in the loop constantly with fortnightly check-ins. My Site Managers were exceptional; their years of experience were evident, as no question was too small and every request was fulfilled. While friends building with other companies shared horror stories of delays and hidden costs, my experience was the exact opposite. Office & Accounts Support: A huge thank you to the Office Staff and the Accounts Department. Being my first time building, I often needed a little extra help or information regarding the paperwork. They were incredibly patient and helpful whenever I needed more information, making the administrative side of things feel manageable and stress-free. The Handover & Logistics: The handover with the Director was the perfect finish. He is a genuine, honest guy who keeps it real, and you can tell his decades of experience have made the business what it is. The beauty of this team is that they are all in one office and communicate perfectly. They worked seamlessly with my bank and local mortgage broker to ensure all the paperwork and payments ran smoothly, which took a massive weight off my shoulders. If you are looking for a builder that provides "peace of mind" and truly cares about the person behind the build, Hotondo South Coast is the only choice. I will definitely be building with them again!
I used Hotondo Homes for my duplex as it was my first build and knowing they regularly build duplexes and have strong local knowledge. From the moment I stepped into the demo Adam & the Hotondo family made my experience easy with excellent support throughout the whole process. I am very happy with the quality of the finished product and would… Read more · 1
highly recommend Hotondo Homes to anyone looking for a reliable builder who delivers a quality home onetime & on budget. I am currently looking into my second build & Hotondo South Coast will be my first stop.
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It was a pleasure from start to finish. I had a budget and within that, they designed a house that I am very proud of. The building team were polite and obliging when I came to the house build from time to time. I felt like they really cared about making it a beautiful finish and were easy to talk to. The admin team were always available to… Read more · 1
discuss any minor changes that I wanted to make. I had a designer to help me with all my selections. She gave me the confidence to try a few different ideas. They looked amazing at the finish. 2 years on and the place looks as beautiful and fresh as it did when I walked in. I am being asked constantly, who built your house. “It’s so spacious and light and architecturally beautiful” Every time I walked into my house, I cannot quite believe it. Every angle was thought about to get the most out of the views or the light. I loved building with you guys. I remember I desperately wanted to be in by Christmas and one day I arrived to a row of work vans and a bunch of guys all getting the last bits finished. I was handed the keys on the 22nd of December. I have a recollection of such a fun time building with you guys.
From the very beginning, our building journey with Hotondo Homes was seamless. Jess, Brent, and Elizabeth took the time to understand our needs, offered practical and creative design advice, and ensured that every option was carefully considered before moving forward. Nothing ever felt rushed or overlooked. Their guidance gave us confidence that… Read more · 1
we were making the right decisions at each step.
They were always available to answer questions, talk us through the next stages, and provide clarity on timelines. This level of transparency meant we never felt left in the dark and could genuinely enjoy the experience.
Once the build began, the momentum never stopped. Every single week something was happening on site. Amy’s communication was excellent, she kept us informed about what had been completed, sent us photos of the work when we were overseas, and what was next. This made us feel included and reassured us that everything was progressing smoothly.
The craftsmanship of the team was amazing. Jim and Shaun’s attention to detail was incredible; they noticed the smallest things and made sure they were perfect before moving on. Mitch and Brett also delivered exceptional craftsmanship, solid, professional, and clearly done with pride in their work. Vince’s painting was just flawless.
We are so happy with the finished home. We continue to discover new details that impress us, thoughtful touches, clever finishes, and small design elements that reflect the care and attention that went into the build. These little discoveries constantly remind us just how much pride and effort the entire team put into creating our home.
What we thought might be a stressful, complicated process turned out to be an enjoyable and exciting journey thanks to the team at Hotondo Homes. We never felt like just another project, we felt genuinely looked after, supported, and included from start to finish.
We couldn’t be happier with the end result and the people who helped bring it to life. The whole process has been an absolute pleasure, and we highly recommend Hotondo Homes to anyone looking to build. Their professionalism, communication, and quality of work set them apart, and the home they’ve delivered us is something we’ll treasure for years to come.
As someone who had no idea about building, I couldn’t have chosen a better builder. Adam (owner) and Luke (supervisor) guided me the entire journey - always patient and approachable and genuinely invested in bringing my vision to life. They made what could’ve been an overwhelming process feel easy. Their attention to detail is evident in the… Read more · 1
build and is shown even on handover - with a gift and handwritten card the perfect finishing touch to a journey that’s meant so much to me.
I truly can’t recommend the Hotondo Southcoast family enough. They don’t just build homes, they build dreams, quality and trust - all tied up with a beautiful big blue bow.
I’ve had Adam and his team from Hotondo Homes South Coast build all my homes down south, and I honestly couldn’t recommend them enough. Every single build has been done to a really high standard, and the quality always stands out. You can see Adam’s work all over the South Coast — he and his team do an exceptional job. I don’t live in the homes… Read more · 1
myself — I lease them out or flip them as part of my investments — but even my tenants have commented on the quality and finish. On one of my properties, a couple of small maintenance issues came up. I got in touch with the Hotondo South Coast team, and they were straight onto it. No dramas, no runaround — they just came out and sorted the touch-ups straight away.
Every property I’ve had built by Adam has passed building and pest inspections with great reports, showing just how well they’re put together. I’ve worked with a few builders over the years, and the service and reliability from Adam and his team are second to none.
I’d definitely recommend Hotondo South Coast for anyone looking for high-quality homes and a builder you can actually trust to get it right.
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This is our second build with Hotondo MNC & we couldn’t be happier. We had a specific brief this time including budget & design which was achieved, showing that the team really listened to our needs & delivered! The whole process made us feel confident & comfortable from sales with Dean who went above & beyond to Fiona who somehow designed &… Read more · 1
captured everything we wanted, to Andrew with the build & the whole team who helped with choices & keeping us updated along the way. We highly recommend Hotondo MNC for your build & also support our local businesses. Cliff & Lyn
Latest follow-ups
The build itself was well organised, with trades onsite regularly as obviously required. We are happy with the end result of the finished house and love living in our new build. Any issues that arose during the build were dealt with promptly and… Read more · 1
to our expected standard.
The only issue that didn’t get rectified was the water tank. The one we received was not the correct size as per our tender documentation which we are disappointed about as it is 500ltr less than expected.
The interior designer (Karen) was fabulous to work with and did a great job assisting us with our floor plan design and final selections.
The final build was later than expected, mostly due to weather delays, which can’t be helped. After the build, the identified defects were rectified within a good timeframe.
We were allowed access to the site during the build period which was beneficial for us as having never built a house before it was good to see each stage progress.
Follow-up · We didn’t have landscaping done as part of our build as our budget didn’t quite stretch far enough. The exterior finishes are really good, very neat too. The electrician (Tony Sinclair) worked with us throughout the build and suggested lighting in places we didn’t think of, so the overall lighting is fantastic. Because we are true north facing and have a lot of windows, natural light is great too.
In-depth reviews
I received handover of my home from Hotondo Homes Campbelltown in September 2024. Several defects were identified and reported shortly after handover. To assist with the rectification process, I provided a qualified inspector’s detailed report in early December 2024, outlining each issue and its likely cause in accordance with applicable… Read more
standards and regulations.
After handover, I continued following up with the builder for approximately 15 months in an effort to have the outstanding defects rectified. Unfortunately, despite repeated follow-ups, many of the defects remained unresolved.
I then wrote a review in December 2025 outlining my experience. Even after writing that review, I kept the matter in mediation to give Hotondo Homes Head Office and the builder a fair opportunity to resolve the issue amicably.
It has now been a further 7 months since then, with multiple follow-ups made to both Hotondo Homes Head Office and the builder, but the outstanding work is still not completed.
I have genuinely tried to resolve this matter respectfully and amicably over an extended period. However, after repeated delays, ongoing lack of communication, and no meaningful progress, I am extremely disappointed with the lack of responsiveness, accountability, and follow-through from both Hotondo Homes Campbelltown and Hotondo Homes Head Office.
As a customer, this experience has been extremely frustrating and disheartening. Building a home is a major financial and emotional commitment, and customers place a significant amount of trust in the builder and the brand behind them. To have defects remain unresolved for this length of time, despite repeated follow-ups and escalations, has left me feeling ignored and let down. I had expected a much higher level of care, communication, and accountability from a recognised home builder.
At this stage, I feel I have been left with no reasonable option but to consider escalating the matter through the appropriate NSW Fair Trading / Building Commission NSW channels. This is not the outcome I wanted, as I have made every effort to resolve the matter directly and amicably over an extended period. However, given the time that has passed, the number of follow-ups made, and the lack of meaningful progress, I believe formal escalation may now be necessary to have the outstanding defects properly addressed.
We took our custom-designed house plans to Hotondo Homes and couldn’t be happier with the experience and the price. From start to finish, the team was professional, attentive, and genuinely committed to bringing our vision to life. Building a home can be stressful, but they made the entire process smooth, transparent, and easy to navigate. They… Read more · 1
really listened to what we wanted and worked closely with us to ensure every detail reflected our design.
A special thank you to Adam and the team, and to Scott, our site supervisor, for his outstanding work on-site. Scott’s attention to detail, communication, and dedication to quality truly made a difference and gave us great confidence every step of the way.
Post-construction support was also amazing. Adam consistently followed up and made sure any issues we had were fixed straight away, which we really appreciated.
Our new home is everything we hoped for and more, and we’re so grateful to everyone involved in making it happen.
We highly recommend Hotondo Homes to anyone looking to build a custom home.
We had a fantastic experience building with Hotondo Homes. From the very beginning, the team was incredibly professional, approachable, and easy to work with. Communication was excellent throughout the entire process — they always kept us updated and were quick to answer any questions we had. One thing we really appreciated was how open they were… Read more · 1
to discussing changes and ideas. Nothing ever felt like a problem, and they were always willing to work with us to find solutions that suited our vision. The team was flexible, patient, and genuinely interested in helping us create a home that felt right for us. Everyone we dealt with was friendly, respectful, and clearly passionate about what they do. They made what can sometimes be a stressful process feel smooth and enjoyable. Adam always went above and beyond to assist with all aspects of the build whilst Mick and Jordy were there on hand to help. Scotty being on site all the time had to deal with all the day to day concerns but nothing was ever too much and he always got things done for us. We’re extremely happy with the result and would absolutely recommend Hotondo Homes to anyone looking for a supportive and reliable building team. Can't wait to do another one!
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Positive reviews
Adam was great to deal with from the start and was very transparent, the building phase was smooth sailing with the expertise of James running it extremely well, can't express my gratitude to whole Hotondo South Ciast team for every they have done from start to finish Show details · 1
From start to finish everything ran like clockwork. My site was kept clean and tidy the whole build, like sites should be. A few extras I needed done were not a hassle, James the supervisor was all over it. Dealing with Adam and Jordie also no problem. Anything I addressed with them was acted upon immediately. The overall finish to our house was… Read more · 1
exceptional. Loving the new build. Thanks again Adam, Jordie and James. This was my second build with these guys. A set of duplexes around 7 years ago also built without fault. I would not hesitate to build with Hotondo again. Thanks again Steve and Sonia
Right From the start Adam’s communication and follow up correspondence was excellent… Any problems that occurred during and after the build he had it’s sorted with communication emails and follow up phone calls. Show details · 1
Negative reviews
THE ABSOLUTE WORST EXPERIENCE OF MY LIFE. Having a mental breakdown at age 32 was not on my to do list. What should have been one of the most exciting times of our lives — building our dream home — quickly turned into an exhausting, stressful, and deeply frustrating experience, all because of this builder’s complete lack of professionalism,… Read more
communication, and respect for their clients.
We were promised a 48-week build. It took 64 weeks — with no proper explanation, no ownership, and absolutely no urgency. A significant delay was caused by the builder due to a ‘clerical error’ made on our HCBF insurance – this took over 11 weeks to rectify causing an 11 week delay before our build even started but yet all Michael could do is try to return blame to us for not providing adequate access to the site.
Throughout the entire process, communication was beyond poor. We were left in the dark for weeks at a time, constantly chasing for updates and getting nothing but vague, dismissive responses — if any at all. It genuinely felt like once the contract was signed, we were no longer a priority.
Our bathroom tiles were laid in the wrong orientation despite the plans clearly showed the tile orientation. Again, a problem we were told was our fault for not telling the tilers to stop when we noticed the error.
We thought that we were getting to the end of this nightmare, then came the OC dramas. Yet again it was councils fault, then it was our fault. I have an email chain sent from council to Michael clearly stating that we needed to have a steel water tank installed in order to have the OC issued however he neglected to pass the information on. So there we were, on the day the OC was due to be issued having to call around to hope that someone could make and deliver a tank to us yesterday – of course another added expense we hadn’t accounted for, not that Michael cared.
The delays didn’t just push back a move-in date — they caused significant disruption to our lives. We were forced to extend our rental, re-coordinate multiple furniture deliveries, and carry the weight of added financial pressure. But worse than the money was the emotional toll. We spent months feeling stressed, powerless, and ignored, watching our timeline slip away without any sense of responsibility or care from their side. There was no transparency, no consistency, and no genuine effort to make things right. The build felt mismanaged from start to finish, and we were left to pick up the pieces. What should have been a milestone full of excitement ended up feeling like a drawn-out battle we had to fight alone.
If you value your time, money, and sanity — stay far away from this builder. They are disorganized, unresponsive, and showed a complete disregard for the trust we placed in them. We regret ever choosing them.
I honestly do not understand how this company receives 5 star reviews, even their head office confirmed that I was not the only person to make a complaint about Michael.
We were offered 10 weeks compensation - not sure how that figure was calculated however we wanted nothing more than this nightmare to be over and to never have to speak Michael again. Turns out our wish was granted, not only did Michael not attempt to make our handover, we have not heard a word from him since.
Before you do anything with this builder, I urge you to contact me so I can give you a clear and concise recount of our experience.
If I ever recover from the emotional distress this process has caused and decide to build another house, I will be going straight to Brad and the team at Stroud Homes Dubbo!
PS - If you're reading this and have any sort of business or operational management experience - reach out to Michael, he needs it. This business would operate a lot more effectively with the correct systems in place.
2 Years Post Construction and still waiting for defect rectification. Still waiting for acceptance and accountability for defective works! I've decided to provide an update of our experience as we approach 2 years since our build was scheduled for completion. In that time, we have been ignored, dodged, avoided, lied to and given the run-around.… Read more
Hotondo Campbelltown have done nothing to actively remediate our defects.
At the request of Hotondo Head-Office, we have kept quiet and respectful in the hope that our issues might be resolved without further conflict. Fail.
We thank Hotondo Head-Office for stepping in to assist in resolving the issues with Hotondo Campbelltown, some issues were resolved over that time, but many major items remaining. We had hoped that the involvement of Head Office would assist with a speedy resolution that could avoid further action but ultimately these franchises remain Soley responsible.
Over the last 2 years, additional issues have manifested including a major defect in our bathroom which has revealed non-code-compliant installation of the bath and frame which we now have to resolve with Fair Trading.
Do yourself a favor and avoid like the plague.
In honor of our 2-year anniversary, we are considering detailing the defects and poor workmanship in a social media homage dedicated to this remarkable team.
I'm sure Hotondo Campbelltown had hoped that we would eventually lose interest and go away - but i don't believe in quitting while there's still work to be done.
I'm happy for the people providing the good reviews.... I'm glad you have not had our experience.
Hi Mark, Thank you for your feedback. We're truly… Read more (+1 reply)
Horrible experience – Our build process started well, Hotondo MNC were accommodating with the changes we made to the house design and it was exactly what we wanted. In hindsight, we should’ve paid more attention to the early warning signs - the way the sales rep spoke about other builders, his lack of tact with some comments, and the roughness of the quote and draft… Read more
plans - no attention to detail, lack of grammar etc. After the build started was when it turned sour. Small things were missed that we requested and were too late to incorporate into the build (partly our fault too for not picking them up sooner on the final quotation - we just assumed they were included). I feel like I must’ve done or said something to put the admin manager off side because she was awful to deal with. After visiting the house site one day we noticed a completely obvious dodgy looking roof joint and sent an email just to ask if it could be looked at by the building supervisor - to which we got met with a response from the admin manager stating “asking questions like this just holds the job up, just let us build your house”. From then on we felt awkward asking a question, and heaven-forbid when we did, we never knew if it would be met with defensiveness or helpfulness. We found the admin manager unprofessional and condescending, and honestly it ruined the whole experience for us. The house build was delayed due to weather and COVID, so we didn’t get as many inspections as you would normally, so the communication with the building supervisor was lacking. Albeit when we did meet with him he was fantastic, so much easier to deal with than the admin manager. The total build took 7 months. Come time for handover, it wasn’t with the building supervisor but with the sales rep who had a completely different attitude prior to the beginning of the process. He even told us to wrap this up so he could go home and drink beer and watch the footy… we were gobsmacked. Absolutely NONE of the the defects raised on the practical completion inspection had been rectified. The built in fireplace that we paid a ridiculous amount of money for hadn’t even been sanded back and painted - we were told by the sales rep we had to wait until the 12 week maintenance period for it to be finished, amongst all the other defects. Again gobsmacked. 12 weeks turned into 5 months - only after plenty of nagging emails and phone calls. The new maintenance supervisor that attended was a breath of fresh air - pleasant and thorough and just got in and got it done - albeit micro-managed so limited in his decisions. Fast forward 14 months, we’re still waiting for the ridiculously over-priced built in fireplace to be rectified, that has since cracked the wall sheeting and short-circuited the house and can no longer be used! We got fed up with constantly being given the run around and told the admin manager we would be going to NSW Fair Trading, to which she responded “sending emails like this won’t get you the desired effect, I don’t appreciate being threatened”. A threat it was not, and we have unfortunately had to go down that avenue. Even Fair Trading have said the admin manager won’t return their phone calls and correspondence. We even tried making a formal complaint with Hotondo Homes head office and didn’t even get a call back from them. We’re not asking for anything more than what we’ve already paid for, which is the most shocking part. Just a really disappointing and negative experience for our first home build. Overall, the customer service provided to us by Hotondo Homes Mid North Coast was appalling. They might be a good builder if you just want a basic entry level home, and happy to hand your money over and come back 6 months later for your house. But if you want to be involved and have input, we’d recommend looking at a smaller local builder. We have since started building an investment property with another local builder and they are light years ahead of Hotondo Homes MNC in every way. We will never build with Hotondo Homes MNC again and wish we had of built our home with another builder.
Hi First_time_builders, It is very rare we receive… Read more
Recent reviews
Building our house with Hotondo Homes was a fantastic experience from start to finish. We were incredibly impressed by the high quality of the construction and the attention to detail throughout our new home. Adam and his team (Scott, Stef, Lauren and many others) made the initial build process smooth and stress-free. What truly stood out,… Read more · 1
however, was their post-handover communication and service. Even after we took possession, they continue to remain highly responsive, addressing our questions quickly and ensuring the ongoing touch-ups and maintenance are handled flawlessly. We highly recommend Hotondo Homes to anyone looking for a quality builder who supports you even after you get the keys!
We bought a home post construction off a private seller in the new home warranty period with Hotondo Port Macquarie. Our customer service experience with Hotondo has been outstanding. We recently found a cracked down pipe and Hotondo promptly fixed it although we are out of the 2 year warranty period. Minor maintenance items have also been fixed… Read more · 1
previously without delay. Hotondo Port Macquarie's representative Shane has been a delight to deal with and his customer service has been second to none. We really appreciate the care and recommend Hotondo as a highly attentive service provider. Thank you again Shane and Hotondo Port Macquarie.
Our House is moving along fast and looking fantastic, Jack and Karina are still going way above what you would expect of a builder and their services and care and the help they have offered us and their eye for detail helping to guide some changes mid build that will just make it all the more beautiful something we would never of picked up on but they did with their high level of expertise and level for detail. Show details · 1
South Coast Hotondo Homes have been incredible to work with. Nothing was ever too much trouble, the team kept us updated throughout the entire build, and the workmanship is top‑notch. We felt supported from start to finish, and our new home turned out even better than we imagined. Couldn’t be happier. Show details · 1
From the very beginning building with Hotondo homes, Dean,Fiona,Andrew and their Team were most helpful, professional and easy to work with They kept us informed throughout the whole build The quality of the workmanship and attention to detail in our home has exceeded our expectations We absolutely love our new home and would happily recommend Hotondo Homes to anyone thinking of building Show details · 1
We recently completed our build with Hotondo Homes and could not be happier with the experience. Adam and his team delivered our home exactly to the specifications we requested, and the entire process was handled with professionalism and care from start to finish. A special thank you to Jo from the admin team, who was always friendly,… Read more · 1
approachable, and incredibly helpful throughout the build. Rachael made the colour selection process enjoyable and stress-free with her guidance and expertise. James, our site supervisor, was efficient, professional, and kept everything running smoothly. Jordy and Mick were also always willing to assist and made us feel supported throughout the journey. Building a home can be overwhelming, but the team at Hotondo Homes made the experience positive and enjoyable. We truly appreciate the effort, communication, and attention to detail from everyone involved and would happily recommend them to anyone looking to build their dream home.
Absolutely thrilled with our experience building through Hotondo Homes Nowra. James, Lauren and Adam were fantastic throughout — professional, reliable, on budget, on time, and delivering an outstanding finish. Highly recommended! Show details · 1
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Hi Larissa, We’re sorry to hear that your… Read more (+1 reply)