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Wes F.South East Queensland, QLD
- QLD, Caboolture
- Verified customer
Nailed it!
The build and planning of the house was very well managed. It ran on time, on budget and was an enjoyable experience. We were able build exactly what we wanted due to the the planning and sales team’s flexibility and assistance. The build team was excellent. Professional, friendly and committed. Their attention to detail, quality and pride in their work was outstanding. Our only hiccup was some mistakes made in the tiling, but we were very impressed with how the team promptly acted and fixed the issues.
1 comment
WDFSouth East Queensland, QLD
- QLD, Gympie
- Verified customer
Smooth build, beautiful results
We contacted Hotondo Gympie in 2019 with a plan I had sketched on graph paper, Chris and his team helped me to perfect the design and create a beautiful and welcoming home with all the features we wanted within our budget. The building process was smooth, careful and efficient, the build quality is excellent, the team of contractors provided a very high standard of workmanship. The site supervisor was friendly and professional, always ready to answer our questions and address any concerns we might have. Variations to the cost of the build were provided to us in writing so there were no surprises. We couldn't be happier with our new home, it is everything we hoped for and more, I have no hesitation in recommending Hotondo Gympie
1 comment
Hugo B.Hotondo Homes
Hi WDF,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your exceptional experience with Chris and the Gympie team. Chris has always taken great pride in the homes he...
AmudaCentral Queensland, QLD
- QLD, Mackay
- Verified customer
Absolutely amazing!
Everything from start to finish was smooth sailing for us. Every step was not only explained in person but emailed weekly with an update. We really enjoyed seeing what work has been done with the house on a weekly basis.
We honestly couldnt fault the quality of the build. Every inch of the house has been carefully taken care off. The quality of this home has exceeded our expectations.
If we ever had a worry, the team was on to it straight away! We loved the support and reassure they gave us, seeing as it was our first home.
We had a set price from beginning to end. One of many reasons we chose to build with Hotondo homes mackay, was because there were absolutely no hidden costs.
We would 100% build with them again.
1 comment
Hugo B.Hotondo Homes
Hi Amuda,
Thanks for taking the time to review Hotondo Homes. It's fantastic to hear you had such a great experience with Anthony and the Mackay team. Anthony really prides himself on his transparenc...
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rvSouth East Queensland, QLD
- 4 reviews
- 3 likes
- QLD, Jimboomba
- Verified customer
Fantastic Service and Brilliant Homes
I have already reviewed at contract stage, and was impressed then. We have now moved into our new home and we could not be happier with the outcome. This was our 8th new build between my husband and myself and we cannot say enough good things about Hotondo. The professional behavior of both Hotondo employees and their tradesmen is brilliant. Nothing is too much trouble, although I must say we rarely had to discuss things as the work was to such a high standard. Everyone that comes to our house comments on the standard including design, kit...
Read morechen, bathrooms, tiling and paint work. All the staff from the owners to the receptionist are helpful and friendly. The 3 Geoff's (Yes there is 3) Donna and Erin were a pleasure to work with. Perhaps the most important thing is that there was no nasty surprises regarding pricing, which we have experienced in the past with other housing company's. Once you have decided on the price, that is it, it is set. If you are thinking of building and unsure who to go through I would say build with Hotondo Jimboomba. To show our appreciation we left up the Hotondo Sign for one month after moving in, we are on acreage so it wasn't in the way, and it was easier as people kept asking us who built our house. High praise indeed.1 comment
Hugo B.Hotondo Homes
Hi RV,
Thanks for coming back and leaving your post-construction review. We're so happy to hear the Jimboomba team continued to deliver a wonderful experience throughout the construction and maintena...
- QLD, Caboolture
- Verified customer
Still happy 6 months on!
We did a lot of research when deciding on a builder for our first home. We looked at countless display homes, with the finishes on Hotondo Caboolture far exceeding any others we found.
Aaron at the display village was very welcoming, highly knowledgeable and easy to talk to right from the start. He gave us the encouragement we needed to get moving on things, but we never got the sales pitch vibe from him. Aaron helped us to alter an existing plan for what would work for us, understanding that everyone has different needs in their homes.
We m...
Read moreet the builder Adam to do a site visit, and were instantly impressed with his helpful suggestions and explanations of the process, especially being our first build. Adam was always very approachable throughout our build, and always kept us updated on the progress. As with any build, there were minor set-backs, which Adam handled highly professionally, but could still have a laugh with us which we are grateful for. He took great pride in his work, ensuring all finishes from himself and his contractors were spot on. Jess in the office was fantastic to work with. She was able to understand what level of guidance we needed when picking fixtures, materials, and colours, and offered great suggestions consistently. Jess was always a friendly voice on the other end of the phone. We cannot speak highly enough for this team, and are still thrilled with the outcome of our build 6 months after moving in. They all kept each other and us in the loop. Thanks again Aaron, Adam, Jess and team.1 comment
Hugo B.Hotondo Homes
Hi Ashley,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such an exceptional experience with the entire Caboolture team. They are in essence a family-run business...
JamesDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
The best 5 Star Services
My experience with Hotondo Homes Toowoomba again was 5 star
This is my second build with Hotondo Homes Toowoomba and this time I built a duplex for an investment
The entire process was again smooth and stress free
Shay passion in making sure my project was what I wanted didn’t change even though this was an investment. Her knowledge and experience relating to investment was incredible she had the most valuable information to share and always put me in contact with the best experts to get the best outcome.
Once again her customer service is so...
1 comment
Hugo B.Hotondo Homes
Hi James,
Thanks for taking the time to review Hotondo Homes. What a fantastic experience! Steve, Shay and the entire team will be thrilled to hear your feedback. Hotondo Homes Toowoomba work incredi...
MaheshaSouth East Queensland, QLD
- QLD, Jimboomba
- Verified customer
My fantastic dream home
This is my first home ,built with Hotondo. Their work is awesome. Great client service. The build was well managed. Everything is perfectly neat and the quality is excellent. Cost was really fair for my budget. My two daughters really loved the feature walls Hotondo did for free. I am really happy with my dream house. I would highly recommend Hotondo Homes for everyone. ❤️❤️❤️
Thank you very much Geoff Short for helping me to build my dream home.And thanks for all staff, who supported me and made this happen.
1 comment
Hugo B.Hotondo Homes
Hi Mahesha,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear the Jimboomba team were able to deliver such a fantastic building journey for you and your family and we're glad...
- QLD, Browns Plains
- Verified customer
We love our new home!
Mark and Gianna have been absolutely wonderful to work with - from the planning stage to completion, we couldn’t have asked for a better experience! This is our second time building a home and we were very impressed with with the attention to detail, thought and care put into making sure everything is done to excellence and of high quality. Mark answered all our questions, accommodated all our requests and we were able to personalise our home to look exactly the way we desired it to be! We were always well informed about the progress of the build and loved receiving the progress pictures along the way. We couldn’t be happier and would highly recommend Mark and Gianna! Thank you for building our lovely home!
1 comment
Hugo B.Hotondo Homes
Hi Daniel,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your great experience with Mark, Gianna and their team. The Uzzell's take great pride in their work and ser...
BrianSouth East Queensland, QLD
- QLD, Jimboomba
- Verified customer
Excellent build, First home Builder friendly, No Hidden costs!
As a first home owner/builder its very daunting in itself. But also doing it interstate was a super stressful experience. But the team at Hotondo Homes Jimboomba was there every step of the way.
I had a lot of setbacks from the bank and some serious land debarcles but both Geoff's at Hotondo were there to help me through it and help guide me down the right path. The house we built is the perfect size for my current family and enough room to expand it.
The best thing about Hotondo Jimboomba was that they were always honest and straight to the ...
1 comment
Hugo B.Hotondo Homes
Hi Brian,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such an amazing experience with the Jimboomba team. Building a home in itself can be so overwhelming, more...
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Alex
- 2 reviews
- 1 like
- QLD, Jimboomba
- Verified customer
Started so well and ended up so awful
Started off so well. Initial experience was 8/10. But when it came to the 11th hour and to finalise pricing, [Name Removed] literally ruined the experience and we backed out of any future dealings. It was like experiencing the dual personalities of Jekyll and Hyde. Couldn't run the other way quick enough! Wasted 2 months of our life. When we complained in writing, all [Name Removed] could do was point the finger at us and blame us. He couldn't bring himself to acknowledge that we were the customer and ended up treating us as if we were a ...
Read morenuisance. Post leaving Hotondo, and going to the market we learnt a great deal about our past process with Hotondo. At least 2 point blank irrefutable lies were made, and compared to other builders insights, preparation and knowledge; where we originally thought [Name Removed] was great, we now learn that he was below average and lacking in preparation and understanding our needs. Just a pure comparison of Hotondo to other builders. So disappointed to have to be writing this, but if our experience helps just one family chose an alternate builder that really listens to them and truly understands their position vs pretending to care and have a focus on taking their money only --> then we've achieved a positive outcome. Please please. Before you sign a stage one contract with Hotondo, talk to at least 3 builders in depth and ask heaps and heaps of questions. Then make up your own mind.2 comments
Hugo B.Hotondo Homes
Hi Alex,
We're sorry to hear you were unsatisfied with your experience and take this kind of feedback incredibly seriously. We have followed up with the Jimboomba team and while they can understand y...
Apologies as I'm not sure who to address the reply to. (I just assume its not the Jimboomba franchise)
....Though if customer service and customer satisfaction was a true priority for you, you would ...
Read morehave picked up the phone and had a one on conversation with us, vs a written reply. I work in the space of customer satisfaction and literally the 1st thing I would do in a situation like this is call the customer to understand their side of the story. But hay, that's just me. Seems my like a statement to cool down a complaint rather than a genuine concern and desire to prevent such things happening in the future.Ivan ICentral Queensland, QLD
- 2 reviews
- 1 like
- QLD, Mackay
- Verified customer
Great Plan...Easy Living and Entertaining!
We absolutely love our home. The plan of the house is well thought out, which allows for extremely easy living and entertaining. It has been over 2 years since handover with no real issues and I have to say Anthony, Lynelle and their team at Hotondo are just as professional and approachable now as they were during the whole planning/building process. If the need arises to contact Anthony…its just like talking to a friend.
I cannot recommend Hotondo Mackay highly enough. If you are looking for a quality build home, you will not be disappointed!
1 comment
Hugo B.Hotondo Homes
Hi Ivan,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you had such an exceptional experience with Anthony, Lynelle and the Mackay team. Anthony works hard to ensure his...
- QLD, Gympie
- Verified customer
Twilight Years in Our New Hotondo Home
I would not hesitate in recommending Hotondo Homes, Gympie to Anyone. Their Workmanship and Service is excellent. All Staff Members at the Office are Friendly and Efficient in addressing any concerns or requests.
The End Result:- A Stress Free and Enjoyable experience with the Beautiful, Well Constructed home we wished for.
Thank you to all at Hotondo.
Malcolm and Valerie Dearden
1 comment
Hugo B.Hotondo Homes
Hi Malcolm and Valerie,
Thanks for taking the time to review Hotondo Homes. We're so happy you had such a wonderful experience with Chris, Michelle and the entire Gympie team. It's always fantastic t...
Tammy C.Darling Downs, QLD
- QLD, Toowoomba
- Verified customer
Exceptional Builders
Choosing to build our dream home with the team at Hotondo Homes Toowoomba was one of the best decisions we ever made.
From the very first meeting with Shay we felt like we were in safe hands. Nothing was ever too difficult, from helping us find a broker, choosing the right piece of land and then designing a home that really reflected our lifestyle.
We learnt so much from Shay, Steve and their amazing team during the build and were always kept in the loop every step of the way with detailed progress reports.
When the day finally arrived for ...
Read morehandover, which was way ahead of schedule, we were completely blown away with the exceptional workmanship and quality it was so much more than we ever expected. Every day in our home since has been like a dream come true. We chose a builder who operates with integrity, honesty and pride themselves on customers service before, during and after the build is complete.1 comment
Hugo B.Hotondo Homes
Hi Tammy,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your amazing experience with Steve, Shay and the Toowoomba team. Building a home, especially your first, can...
Trev and SharleenSouth East Queensland, QLD
- QLD, Caboolture
- Verified customer
Pleasurable experience
We are very pleased that we had followed the Cheney family path.
Each section of our home has been completed with such professionalism and state of the art workmanship from each and everyone of you who has been involved throughout the build, all of you have worked hard, THANKYOU :)
Words cannot express how happy and grateful we are, to have chosen Hotondo, (Adam, Jess & Aaron) to be the builders of our beautiful home, always happy to answer any questions, keeping on top of everything, nothing was ever left out, a team that we are happy to call our friends.
1 comment
Hugo B.Hotondo Homes
Hi Trev and Sharleen,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a fantastic experience with Adam, Jess, Aaron and the entire Caboolture team. They complet...
Tracy S.Wide Bay-Burnett, QLD
- QLD, Gympie
- Verified customer
Our beautiful home
We are absolutely thrilled with our new home. I can't speak highly enough of the honesty, integrity, professionalism and workmanship of Chris Dodt and his team. We really appreciated that Chris was almost as excited about our build as we were, and Michelle, Col, Dave and Vicki were are all integral in the process of getting the building to completion on schedule with happy customers. They were helpful, approachable, experienced and friendly, and above all ... great at their job. We really valued that the tradesman that we dealt with and tha...
Read moret worked on our home were absolute professionals which meant that the workmanship was of the highest standard. Michelle and Chris were amazing at reworking the plan to make it suit our needs, I really appreciated Michelle's experience and support with colour, fixtures and fittings selections, Dave kept us up to date with any adjustments and alterations, Col kept things running smoothly and consulted regularly and we enjoyed the weekly updates that Vicki emailed to tell us where things are up to and what happens next. Our home build started in late May and thanks to a dream run, we moved in almost exactly 4 months later. We would happily build with Hotondo Gympie again, and would, and have recommended them to anyone! Thanks guys.... love your work.1 comment
Hugo B.Hotondo Homes
Hi Tracy,
WOW! What amazing feedback! Thank you so much for taking the time to share your story. We're absolutely thrilled to hear how amazing your journey with Chris, Michelle and the entire Gympie ...
Find out how Hotondo Homes QLD compares to other Home Builders
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Chaye G.South East Queensland, QLD
- QLD, Caboolture
- Verified customer
well satisfied customer, Excellent builder ever!!!
such a privilege to be Hotondo as our builder, the team were very approachable in terms of any changes while the build is ongoing. I recommend this very enthusiastic team because they doesn't just do their work but you can absolutely see their genuineness and work with passion. Me and y husband were extremely happy with the quality of service we had received.
1 comment
Hugo B.Hotondo Homes
Hi Chaye,
Thanks for taking the time to review Hotondo Homes Caboolture. We're so happy to hear you had such a wonderful experience with Adam and the team. The team absolutely pride themselves on the...
Rob WCentral Queensland, QLD
- QLD, Mackay
- Verified customer
Love It
Love the plan and how simple it was to add the extras we wanted. Love how easy the process was. Love the photos and progress reports weekly.
Anthony was very approachable, professional, friendly and honest. We wanted a special BBQ built and from a photo Anthony made it happen. It’s beautiful and everyone admires it. Lynelle was wonderful with the Colour selection process. There were so many choices and lots of laughs but we now have a beautiful coastal look.Love our high quality built home.
1 comment
Hugo B.Hotondo Homes
Hi Rob,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a great experience with Anthony, Lynelle and the Mackay team. Anthony always aims to bring his client's ...
Jamie M.Wide Bay-Burnett, QLD
- QLD, Pialba
- Verified customer
The most perfect experience and product
Our whole experience with Hotondo Homes Hervey Bay has been nothing less than perfect. From our first step with their designer and salesman was extremely relaxing and nothing like we had experienced with other companies. He was extremely well mannered and polite, talked in great detail about the services they provide and how each home is designed and catered to the needs of the client. We dealt with him up until we started physical works. We transitioned into working with the Managers, an interior designer and Builder/project manager, and the s...
Read moreervice kept climbing. The information, professionalism, personalities and overall feel that we got from them was incredible. The whole team has made our whole project such a stress free experience when we once thought "what are we getting ourselves into." They happily accommodated for changes and additions we made and made it clear that there were some things that would cost but that was mostly for structural changes. They kept us up to date with what was happening and made it clear that we were able to see the house at no more than a phone call's notice. At every stage of the build we knew where we were and where we were going from week to week. They made us feel like we were family and this was their personal house being built. I recommend Hotondo to everyone who asks me about my new home. Quality and workmanship is perfect. Final cost matched quote given before build started. We paid for additional things we wanted to change. Build had been managed perfectly.1 comment
Hugo B.Hotondo Homes
Hi Jamie,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your wonderful experience with the Hervey Bay and Maryborough team! They are a very close-knit team and work...
ChloeCentral Queensland, QLD
- QLD, Mackay
- Verified customer
Fuss free first home!
Building our first home came down to Hotondo and one other builder and we found Hotondo to be the best choice for professionalism, quality and customer service. We loved that we could lock everything in before signing the contract and didn't have any financial surprises. Anthony and Lynelle did a fabulous job and we adore our new home!
1 comment
Hugo B.Hotondo Homes
Hi Chloe,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your wonderful experience with Anthony, Lynelle and the Mackay team. We're glad to hear they were able to pr...
DebSouth East Queensland, QLD
- 2 reviews
- 1 like
- QLD, Browns Plains
- Verified customer
Now we're looking forward to the build
Mark & Gianna have just build our Daughter and Son In-law a magnificent house and it was effortless from start to finish. My wife and I have been so impressed to the point where we purchased a piece of land ourselves and have engaged the services of Mark and his wonderful Team to build a forever home for us and we can't wait for the day to move in. Highly recommended!!
1 comment
Hugo B.Hotondo Homes
Hi Deb,
Thanks for taking the time to review Hotondo Homes. What a fantastic story and an exciting time for your family! We're sure Mark and Gianna will exceed your expectations just as they have you...
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Hugo B.Hotondo Homes
Hi Wes,
Read moreding journey but it's all about how your builder handles those issues and it's fantastic to hear that process was still so smooth for you. We thank you for your feedback and are sure you will love living in your new Hotondo Home for many years to come! Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. We're thrilled to hear about your wonderful experience with Adam and the Caboolture team. We know there can be little hiccups during a buil...