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JamesDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
The best 5 Star Services
My experience with Hotondo Homes Toowoomba again was 5 star
This is my second build with Hotondo Homes Toowoomba and this time I built a duplex for an investment
The entire process was again smooth and stress free
Shay passion in making sure my project was what I wanted didn’t change even though this was an investment. Her knowledge and experience relating to investment was incredible she had the most valuable information to share and always put me in contact with the best experts to get the best outcome.
Once again her customer service is so...
1 comment
Tammy C.Darling Downs, QLD
- QLD, Toowoomba
- Verified customer
Exceptional Builders
Choosing to build our dream home with the team at Hotondo Homes Toowoomba was one of the best decisions we ever made.
From the very first meeting with Shay we felt like we were in safe hands. Nothing was ever too difficult, from helping us find a broker, choosing the right piece of land and then designing a home that really reflected our lifestyle.
We learnt so much from Shay, Steve and their amazing team during the build and were always kept in the loop every step of the way with detailed progress reports.
When the day finally arrived for ...
Read morehandover, which was way ahead of schedule, we were completely blown away with the exceptional workmanship and quality it was so much more than we ever expected. Every day in our home since has been like a dream come true. We chose a builder who operates with integrity, honesty and pride themselves on customers service before, during and after the build is complete.1 comment
Hugo B.Hotondo Homes
Hi Tammy,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your amazing experience with Steve, Shay and the Toowoomba team. Building a home, especially your first, can...
LMMDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
A stress free experience and a quality build.
“Who ever said building a house was stressful, obviously didn’t build with Hotondo Toowoomba.”
From start to finish our build with the Hotondo Toowoomba team was stress free.
We chose Hotondo to build our first home because we were optimistic they would, not only deliver a superior product, but we wouldn’t be hit with any hidden costs during the build process. After each meeting with Shay at the Toowoomba Selections Studio we were confident that we made the right decision.
It was reassuring for us, being first time builders, to have the profes...
1 comment
Hugo B.Hotondo Homes
Hi Adrian, Lauren and Billie,
Thank you so much for your wonderful feedback! Steve, Shay and the team know exactly how daunting the building process can seem, especially when you're a first time buil...
Find out how Hotondo Homes QLD, Toowoomba compares to other Home Builders
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SamDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Home Sweet Home
From day one Shay has been very helpful,from picking up the perfect site and making sure that the entire process of building was to our satisfaction.So easy to converse with and allowed variations to take place at ease. The workmanship is perfect and quality to satisfy. There was almost nil post build concerns and whatever small issues were handled very professionally. Thank you. Hotondo homes have been so helpful in many ways to us,that I would not have expected from any other builder. Fabulous work. Have been a year here already and love it. Thank you hotondo homes.
2 comments
Hugo B.Hotondo Homes
Hi Sam,
Thanks for taking the time to review Hotondo Homes. We're thrilled to hear you had such an enjoyable experience with Hotondo Homes Toowoomba. Steve, Cas, Shay and the team all take great prid...
They say if you have the right tools you get the job done right the first time. Hotondo homes Toowoomba has the right tools namely Shay,Steve and the team. Thank you once again
- QLD, Toowoomba
- Verified customer
A home not just a house
Today marks four weeks since we received the keys to our beautiful new home. We have settled in, unpacked and wouldn't change a thing.
We both would like to take the time to thank the Hotondo Team immensely for their care, time and hard work that has not just provided us with a house but built us a home and for this we will be forever grateful. Your care and attention to detail is the best of the best. Nothing was ever too much trouble, the communication left us feeling relaxed and at ease during our building journey.
Although there are man...
Read morey clients, Shay always made us feel exclusive, from every meeting to each report and phone call. The service received from start to finish has been impeccable and we wouldn't hesitate to recommend the Hotondo Family to everyone we meet. We thank you for helping us achieve our dreams. Helen and Brodie.1 comment
Hugo B.Hotondo Homes
Hi Helen and Brodie,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with the Toowoomba team. Communication is such a vital part of the bui...
JulieSouth East Queensland, QLD
- QLD, Toowoomba
- Verified customer
‘Building with Hotondo Homes Toowoomba was a dream come true for us.’
"Building with Hotondo Homes Toowoomba was a dream come true for us.
From the very start we felt at ease when we first sat down and had a chat with Shay in what we were looking for in building our dream home.
Steve was great in coming down to our block of land and suggesting what style/plan we should look at using.
The professionalism was outstanding by Hotondo Homes and was a breath of fresh air!
Thank you again Steve, Shay and the rest of the Hotondo Home employees in making our dream home for our family a reality."
1 comment
Hugo B.Hotondo Homes
Hi Julie,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your experience with Steve, Shay and the Toowoomba team. Professionalism is definitely something Steve pride...
Meredith G.Darling Downs, QLD
- QLD, Toowoomba
- Verified customer
Integrity, reliability, communication, respect, care & attention to detail mean so much to me.
I was so pleased to find a builder who considered everything for their individual clients with nothing being too much trouble.
Having previously built a business premises in 2011 and dealing with the many frustrations & issues involved with council requirements, contractors, etc. I did not want that experience again. I was so pleased to find a builder who considered everything for their individual clients with nothing being too much trouble. The team at Hotondo Homes made the building process an absolute pleasure. The knowledge & experience fro...
1 comment
Hugo B.Hotondo Homes
Hi Meredith,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you were so pleased with your experience with the Toowoomba team. It is always great to hear our clients felt ...
Danielle N.Darling Downs, QLD
- 2 reviews
- 2 likes
- QLD, Toowoomba
- Verified customer
The care and attention to detail and genuine need to make our dreams come true.
I’d like to thank Shay and Steve and the whole Hotondo Homes Toowoomba Team for an amazing build experience. Shay was right beside us at every step of the process and Steve was always available when we had any construction questions.
We were a bit apprehensive about the whole process of building our first home but the Hotondo process was a breeze. I never felt like I was asking too much or being too needy. Shay was there with every answer I wanted.
At the various site walk-throughs, Shay and Steve showed us exactly what was happening with Our...
Read more Home, what had been completed since the last site visit and what was being done next. Shay was almost as excited about the process as we were and I know that she will be part of our lives for a very long time. We walked into this believing that this would be our Forever Home and it may be, but, if we ever decide to build a new Forever Home, I can say that the care and attention to detail and genuine need to make our dreams come true on this project, have cemented our construction future with Hotondo Homes Toowoomba.1 comment
Hugo B.Hotondo Homes
Hi Danielle, Damian and of course Summer and Stanley,
Thank you so much for taking the time to share your experience with Steve, Shay and the Toowoomba team. We completely understand how daunting the...
Lisa T.Darling Downs, QLD
- QLD, Toowoomba
- Verified customer
I would not hesitate to recommend this passionate family business for your next home.
The customer service we received from Shay exceeds all expectations. She went to extraordinary efforts to ensure that we could build our home the way we wanted. Hotondo uses the highest quality tradespeople & materials and this is evident in the finished product.
It is common to hear horror stories from people who build their homes, but our experience with Hotondo has been a dream, all our visitors comment on the quality finish. I would not hesitate to recommend this passionate family business for your next home.
Lisa & Ray
1 comment
Hugo B.Hotondo Homes
Hi Lisa and Ray,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your exceptional experience with Steve, Shay and the Toowoomba team. They really pride themselves on...
Find out how Hotondo Homes QLD, Toowoomba compares to other Home Builders
Know better, choose better.
Paul and BecDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
We are so glad we chose Hotondo Toowoomba
We were fortunate enough to have our home built by Steve and his amazing team at Hotondo Homes in Toowoomba. We approached Hotondo on a recommendation from a friend after speaking with a number of different builders. We already had custom plans completed through a building designer and were on the hunt for a builder who would be able to not only make the plans come to life but to do it within our set budget. So far our search had made us start to think it was unachievable. But then we met Steve and Shay from Hotondo Homes who turned this around...
Read more. We were pleasantly surprised as we thought they would just be a pick a plan kind of deal. Straight away they were positive about what they could achieve with our plans but were realistic at the same time. They spent time reviewing our plans with us and looking for ways to bring our vision to life even coming up with a few out of the box ideas. Before the contracts were even close to being done up, we were able to have the proper engineering completed, choose all our materials, fixtures and cabinetry, so the quote we got was for the finished home without the risk of variations - a true fixed price contract. It took a bit of extra time at the start but it was completely worth it. This was exactly what we needed as we were not in a position to start building and then have to fork out another $10-15k on variations. People still don't believe us when we say that there were no provisional cost amounts in our contract, not even the banks believed us, but this was the difference with choosing Hotondo. For our build, there were no variations from our contract to our final build price which is almost unheard of, but thats how they do it. Now to our home. We absolutely LOVE it. One of the most common comments we get from our friends and family is 'It's very YOU'! We love hearing this and it just shows to us that Steve and Shay were committed to bringing out our vision for this home. They constantly went out of their way to bring new ideas to the table and to source products that would suit the look and feel we were going for. As far as quality goes, we have had many friends who are tradies that can't help themselves but have a sticky beak at the workmanship and they have all had nothing but praise to give. We get so many compliments on some of the finer finishing details which is a reflection of Steve's commitment to building quality homes. We still pinch ourselves every day that we get to live in such a beautiful home and we can't thank Steve, Shay and the Hotondo Homes team enough! Thanks again guys!1 comment
Hugo B.Hotondo Homes
Hi Paul and Bec,
Thank you for taking them time to share your experience and for going into such great detail! Steve, Cas, Shay and the team pride themselves on their exceptional customer service and...
Katherine WilsonDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Professional & outstanding organisation. The best experience & one we will never forget.
Our journey started out bumpy to say the least due to our bank making our process harder than it needed to be but Shay, Steve and the Team @ Hotondo Homes Toowoomba seized control of the situation and without a doubt turned our initial headache into a dream.
Not only did they produce a unique and inviting custom design home with all the extra curve balls we threw at them, the professionalism and outstanding organisation made our experience one I will never forget and could not even imagine using another builder for future plans.
Their patie...
Read morence, invaluable skills and high products available not only make Hotondo Homes Toowoomba stand out from the crowd but have left a lasting impression on our family and friends when we mention who built our home. We now have the beautiful home we always wanted, built to a high standard and we couldnt be happier. We would be very happy to recommend Hotondo Homes Toowoomba to any potential customer looking for a quality built home, at a competitive price, by a respected local builder.1 comment
Hugo B.Hotondo Homes
Hi Katherine and Terry,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with Steve, Shay and the Toowoomba team. They really pride themselv...
Janet SDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
A stress free build experience
“The coordination of preliminary design, through to construction phase was well executed and delivery of our investment house was on time (early) and within budget with no hidden extras”
Our building experience with Hotondo Homes Toowoomba was an extremely professional experience.
The coordination of preliminary design, through to construction phase was well executed and delivery of our investment house was on time (early) and within budget with no hidden extras.
Shay controlled and communicated the whole process which made it very smooth and...
1 comment
Hugo B.Hotondo Homes
Hi Janet,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your wonderful experience with the Toowoomba team. Shay really prides herself on her service and communicati...
James and MareeDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Our Forever Home
“we found the team at Hotondo Homes Toowoomba took the stress out of the process with tailored sessions to choose and organise every aspect”
Building our Hotondo Home has been the most amazing experience. We felt supported by Steve at Hotondo Homes Toowoomba and his team at every stage, from the purchase of the block of land, to the finished home. Steve helped us to visualise where everything would sit on the block and worked with us to design a home that not only looks beautiful but fits us so well, is comfortable, practical and instantly fee...
Read morels like home. It was mentioned to us that building a home is one of the most stressful times in life, however we found the team at Hotondo Homes Toowoomba took the stress out of the process with tailored sessions to choose and organise every aspect. Despite being keen to see our dreams become reality, it was wonderful to know we were in the hands of such a professional and caring team. Steve is a fastidious builder employing superior tradesmen who, together, deliver a quality product. We are so pleased we built with Hotondo Homes Toowoomba and would highly recommend them to anyone considering building a new home. James and Maree1 comment
Hugo B.Hotondo Homes
Hi James and Maree,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your exceptional with Steve and the team from Toowoomba. Steve prides himself on his knowledge an...
Tyler and TieraneyDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
It's My Hotondo Home
We would like to Thank Shay, Steve and the team at Hotondo Homes Toowoomba for our beautiful new first home. From the moment we walked into their display home we loved everything about their finishes and products, our first meetings with Shay and Steve eased our minds about the process and went above and beyond to meet our expectation and provide what were after. The whole process was stress free and streamline nothing to was to hard or unachievable. Professional honest opinion and approach to everything discussed during the whole process was s...
Read moreecond to none and continuous updates every week kept us in the loop about our progress. Would and have highly recommend Shay, Steve and Hotondo Homes Toowoomba for anyone looking to Build. We will be back1 comment
Hugo B.Hotondo Homes
Hi Tyler and Tieraney,
Thanks for taking the time to share your experience. We're so happy to hear you were thrilled with Steve, Shay and the team from Toowoomba. We know building can be extremely ne...
- QLD, Toowoomba
- Verified customer
Fantastic Building Experience
“From the moment we walked into the office to the moment we were given the keys the whole experience has been a pleasure”
We are not sure there are enough words to express our excitement with the build of our new home. “A Great Find” what an understatement! From the minute we first walked into the Toowoomba office to the moment we were given the keys the whole experience has been a pleasure.
A few highlights are:
• Friendly, honest service 24 hours a day.
• Thinking outside the box & suggesting changes to design features to produce a more workable/liveable space....
1 comment
Hugo B.Hotondo Homes
Hi Grant and Anne,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such an exceptional experience with Steve, Shay and the team from Toowoomba. The team really pride...
Find out how Hotondo Homes QLD, Toowoomba compares to other Home Builders
Know better, choose better.
- QLD, Toowoomba
- Verified customer
Great Build- Highly Recommend
Thank-you to Steve, Shay & the team at Hotondo Homes for a very easy and stress-free build of my new house! A special mention to Shay who was absolutely wonderful in answering my questions, following-up and keeping me informed. Shay, you made the whole process so simple and your advice was the greatest help! Hotondo Homes provided the complete package with my house just being ready to move in. I love my house and can’t recommend enough building with Hotondo Homes Toowoomba!
1 comment
Hugo B.Hotondo Homes
Hi B Clapham,
Thanks for taking the time to review Hotondo Homes. We’re thrilled to hear Steve, Shay and the entire team at Toowoomba made your new home journey so easy and stress-free! It’s fantasti...
Andrew and DianneDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Excellent
We have nothing but praise for Steve, Shay and the team who journeyed with us to build our Toowoomba home. Here are just a few reasons for this:
• Building a home that provides well for a retired person with mobility needs is always going to be a
challenge. However, from the moment we walked into the Toowoomba Hotondo Homes showroom
and spoke with Shay, we could see that it was more than a possibility.
• Our special/mobility needs, plus the fact that the land is situated in an older area of Toowoomba,
required extra planning and lo...
1 comment
Hugo B.Hotondo Homes
Hi Andrew and Dianne,
Thank you for taking the time to leave such a detailed and in-depth review for Hotondo Homes. We are thrilled to hear your building journey was so fantastic. Steve, Shay at the t...
- QLD, Toowoomba
- Verified customer
From the bottom of our hearts we thank you….
If it wasn’t for Shay and the Team we wouldn’t have our family home! After a very bad experience with another well-known local builder, we went to Shay hoping she could save our dream of building our first family home! At about 30 weeks pregnant with our first baby we had to start from scratch with designing our family home... and Shay did not disappoint! With a strict budget, big ideas and minimal time, Shay made our dreams come true. The team were beyond wonderful throughout and the stress of building a new home was out the window and we were...
Read more able to focus on our new bundle of joy. To our surprise our baby arrived a month early but even better our home arrived THREE MONTHS EARLY! We honestly could not have asked for a better local builder and team. Our home is literally perfection, from the actual build itself down to each and every immaculate finish we designed with Shay. From the bottom of our hearts we thank you for your professionalism but most importantly your support and help to make our dreams into reality. Gem and Kieran xx1 comment
Hugo B.Hotondo Homes
Hi Kieran and Gem,
Thank you for taking the time to review Hotondo Homes, especially while juggling your baby! We’re thrilled to hear Steve, Shay and the team made your building journey so enjoyable ...
Jessica AnstisSouth East Queensland, QLD
- QLD, Toowoomba
- Verified customer
‘I highly recommend Hotondo Homes Toowoomba to anyone! Was a fantastic experience!!’
To whole team at Hotondo Homes Toowoomba, I am absolutely stoked with my new home!! Shay, you were very upfront and honest from the first interview and for that I knew you were the right builders’ for me. You made it a totally stress free experience, the service and all of your support that you provided was outstanding and I can't thank you enough. The finishes and quality workmanship of my home is great. I highly recommend Hotondo Homes Toowoomba to anyone! Was a fantastic experience!! I really do love my Hotondo Home!!!
1 comment
Hugo B.Hotondo Homes
Hi Jessica,
Thanks for taking the time to leave such a wonderful review for Hotondo Homes. We’re thrilled to hear the team at Toowoomba made your experience stress-free. Steve and Shay really pride th...
smile customerDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Their dedication to their customers exceeded my expectation.
My experience with Hotondo is fantastic! This is my first time to build a duplex from start to completion. Shay and her team provided well above and beyond professional service on each step during the construction process. In each step my questions were answered thoroughly and timely. I received a report on the construction progress every week which I was very impressed with. Their dedication to their customers exceeded my expectation. I learned a lot from Shay and her team. The duplex was completed with high standard and quality. I am very hap...
Read morepy with all the results. Now the duplex has been rented out. I appreciate the whole work and efforts Hotondo has provided for me. I am looking forward to working with Hotondo again in the coming future.1 comment
Hugo B.Hotondo Homes
Hi there,
Thanks for taking the time to leave a review and share your experience, we’re thrilled to hear the team at Toowoomba were able to exceed your expectations. Thank you for your wonderful recom...
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Hugo B.Hotondo Homes
Hi James,
Read morebly hard to deliver and exceptional experience and pride themselves on their expertise and transparency so it is wonderful to hear that was your exact experience both times. Thank you for sharing your story. We look forward to working with you again! Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. What a fantastic experience! Steve, Shay and the entire team will be thrilled to hear your feedback. Hotondo Homes Toowoomba work incredi...