Hotondo Homes TAS

As first-time home builders in Australia, we couldn’t have asked for a more seamless and enjoyable experience than what we had with Hotondo Homes. From start to finish, the entire team went above and beyond to guide us through every stage of the process. Vicky was instrumental right from the beginning — helping us choose the perfect lot in our… Read more ·  1

desired estate and patiently working with us to select a home design that suited our needs. She spent time with us adjusting the plan, accommodating our requests around room sizes and layout changes with incredible patience and professionalism.

Ashlee from the interior design team was another standout. Making selections can be overwhelming, but Ashlee’s calm and supportive guidance made the process not only easy but also enjoyable. Her patience and design insights were invaluable.

A big thank you as well to Roman and Sam, who were always available to answer questions, provide updates, and suggest improvements to our design that made a real difference in the final result. Their attention to detail and responsiveness were truly appreciated.

To top it all off, the build was completed ahead of schedule — something we never expected but were absolutely thrilled about.

Thank you, Hotondo Homes, for the excellent workmanship and build quality. We are so grateful and would highly recommend your team to anyone looking to build their dream home!

Hotondo Homes Launceston have gone the extra mile with us from the very first phone call my partner made around 10 months ago. After hearing our plans, Vicki had options in mind ready to go and the process flowed with a flying pace ever since. Our home was built in record time, but we in no way ever felt rushed. Building your first ever home can… Read more ·  1

be overwhelming and we wanted to make special note of Ashlee's care when making selections. She knew exactly when to offer suggestions and provide that extra insight. Our choice to build with Hotondo came off the back of multiple friends and family that absolutely raved about their experience, and we can see why now for ourselves. ⭐ Sam, Rowan, Vicki, Michelle, Ashlee and the whole boatload of people that made our dream home a reality deserve the biggest round of applause. Their dedication and passion for their jobs is undeniable, and my partner, our little pup Bagel and myself wouldn't be in our new home making new memories without their help.

The Best – Absolutely thrilled to share our experience with the incredible team at Hotondo Homes Launceston! From the very first moment we reached out, Vicky made us feel welcomed and informed; her friendliness and expertise were evident right away. Working closely with Rowan and Sam was an absolute pleasure. They guided us through every step of the… Read more ·  1

building process with professionalism and care, making what could have been a stressful journey feel effortless. Their commitment to ensuring we were satisfied was evident in everything they did; they answered our countless questions with patience and clarity, which we truly appreciated. We also want to give a special shoutout to Ashley for her fantastic selections assistance. Her eye for detail and design helped us create our dream home, and her enthusiasm was infectious! We are 1000% satisfied with the quality of our new home and the overall experience working with Hotondo Homes Launceston. We wholeheartedly recommend this amazing team to anyone looking to build their perfect space. We can’t wait to work with them again for our next build! Thank you, Hotondo Homes Launceston. Danny & Grace Dawson

We are very satisfied with our new home built by Hotondo Homes Launceston. From the start, Vicki in sales was incredibly helpful, guiding us to a plan that reflected what we wanted while staying within our budget. Ashlee supported us through our design choices and was always happy to help ensure the best possible outcome. During the build, Rowan… Read more ·  1

and Sam kept in regular contact and met with us for walkthroughs, which made the process feel smooth and well supported.

We’re extremely happy with the finished home and would happily recommend the Hotondo Launceston team.

From the initial contact with the Launceston team at Hotondo to the handover of our brand new home we could not be happier. The service and communication is outstanding and nothing was a problem, all our questions were answered ASAP and the finish product is fantastic. We were amazed with the friendly team environment from the start to finish, the… Read more ·  1

sales team start the process and really make it easy and exciting, the selections team took the stress out of it and provided awesome knowledge and assistance, the main builders are very approachable and informative and the contractors on site were friendly and happy. The entire team were professional and more than accommodating to our needs and dreams. We have no hesitation in suggesting Hotondo to others as the "go to builders" and would happily build with them again.

The customer service that Hotondo provides is excellent. I was able to change the design to fit my needs, with great suggestions from the salesperson. The selection staff were great and I was able to choose from materials and colours that were not in the showroom at the time. The owners are builders themselves and will personally guide you through… Read more ·  1

this journey. The finished product was very well constructed and done quickly and professionally with only a couple of defects which were fixed before handover. The total cost was $6500 less than the quote! Would definitely recommend Hotondo to my friends and family to build their own homes.

Avoid – Unfortunately I can't do a minus rating which is what is deserved. Consulted with them every step re block purchase, but Very misleading for the average family to be polite. Caused financial loss, time, distress, discrimination of disability to try to justify themselves. I can only speak openly about my encounter. Show details

The absolute worst experience of our life, a complete and utter nightmare – Update: As of January the company has gone into Liquidation, affecting 20 customer and owing debts of over $1 million, but they were still signing contracts as late as 2 weeks before closing their doors. Hotondo still refuse to respond to customers calls and emails nor media requests and we have all been told to talk to the Liquidator who has… Read more

already said there is no money available to be paid back.

After almost a year of mistakes, delays and threats Hotondo cancelled the contract to build our dream home leaving us over $150 000 out of pocket with not a thing to show for it. We chose to build with Hotondo as they promised they would begin construction within 4 months and complete the entire build in 11 months, ensuring we would receive the $45k in Home Builder grants. So we sold our house, signed a 12 month lease and moved our family into a rental whilst we waited for our dream home to be built. After paying our deposit we heard nothing about the construction for months and assumed everything was on track. After 4 months we emailed to confirm they would commence construction soon and were informed there had been a “minor” delay due to council “deliberately delaying” building approval. We were assured, in writing, that the issue would not delay the completion however. Suspicious we contacted council to find the issue was actually major, as the design approval had been rejected due to not meeting Australian Standards, not councils “deliberate delays” and essentially little to no progress had been made since signing. We complained to the owner as we were going to lose the $45k homebuilders grant. The owner told us the delays weren’t their problem or fault and if we weren't happy they would cancel the contract and we could go elsewhere, knowing that homeowner grants had since closed and we would lose this money, so financially the best option was to continue at that time. In May (5 Months) we were told they had all the paperwork ready to send to council and we were 5 weeks away from starting. That time passed and so did the contractual 120 day BA approval time. We were then told no, 5 weeks more, and then 5 weeks more without ever being provided real information about the cause of the ever lengthening delays other than the issue being related to engineering or blamed on designers or someone or something else. We contacted Hotondo head office literally begging them for help and they told us the same thing, if you're not happy to find a new builder. Repeat follow up emails and calls were ignored. By October Building Approval still had not been lodged with council and approval would be at least “5 weeks away” still. At best Hotondo may have commenced building our house in November, nearly 12 months since we signed and the same month they were supposed to complete it. We complained again to the builder and requested compensation for the delays, they reacted by cancelling the contract, falsely claiming that we did not provide evidence of our capacity to pay. This evidence had been provided to their sales manager within the contractual timeframe, but has somehow since disappeared along with their Sales Manager who left the organisation shortly after we signed. Hotondo have absolutely destroyed us financially and mentally and nearly left our family homeless. Our experience was a complete and total nightmare and the absolute worst thing to have ever happened in our lives. We have now commenced legal action to try and recover at least some of the $150000+ we have lost as Hotondo’s only compensation was an offer of $1000.

The team at Hotondo were incredibly helpful through out the whole process. Vicki and Ashlee were always incredibly quick to respond to any enquiries I had. The whole process for the build was pretty painless, and the house is great, the only issue I had post build was rectified quickly and with no fuss. Would recommend highly! Show details ·  1

We have built our second home with Hotondo Homes Launceston, and of course, they did not disappoint. They were a huge help throughout the whole process; they provided continuous updates and our home was designed and built in time at all. We would highly recommend building your home through Hotondo Homes Launceston. Show details ·  1

We were pleased with the correspondence and interaction with the staff involved. The building was completed at the time we had hoped for it to be done. Hotondo Homes ensured that we moved into the building within the period our lease ended in our previous residence (rental). We are grateful for their timely proactive response. The house was bult… Read more ·  2

to our satisfaction and we would recommend anyone to choose this company as they do deliver. Merci beaucuoup!

We can’t thank Sam, Rowan and their team enough for our flawless build, start to finish. Every single step of the way we were supported, heard and understood. The journey was such a pleasure, nothing was an issue and every dream we had made achievable. We highly recommend if you are looking to build, visit the team a Hotondo Homes Launceston. Thank you for bringing to life our dream home. Show details ·  1

Nothing but Appreciation for the team in Launnie . From intial contact with Vicky to meeting Sam and Rowan to Ashlee with selections and also Trevor and Michelle and the whole team . Couldnt be more happy with how my house looked after it was finished . Thankyou so much guys for being amazing and nothing but love and respect for the whole team and… Read more ·  1

how you guys make peoples dreams come true . Keep up the amazing work that you do . Thankyou so much and keep on being superstars at what you guys do .

Our family have just moved into our new home and we are so impressed with the quality of workmanship throughout the house. We're also amazed by how streamlined and smooth the whole process was from start to finish! The staff at Hotondo were kind, professional, punctual, and flexible. They worked with us tirelessly to find the right custom build… Read more ·  1

for our family and they allowed us the time we needed to feel confident with our decisions (as first time builders). Their prices were very reasonable and did not fluctuate after contract signing. We were also able to move in sooner than our estimated handover date. Highly recommend to anyone looking to build. Couldn't be happier!

Hassle free – Quality construction, project was completed in a timely manner. Excellent communication throughout the building process. Highly flexible with plan and design. Choice of materials is easy. Will recommend friends and family. Show details ·  1

Our forever Home – Our Forever Home. Hotondo Home. You Guys as a Team have done an amazing job with our home. From the moment we rang and spoke to Vicki, to which we got so many upgrades, to meeting Sam, whom nothing was a problem with our planning, and watch how you designed our home for us, was something to see how it all came together. Rowan, for pricing. Then… Read more ·  1

comes Ashlee, who navigated us through all our picks for our forever Home and kept us informed along our journey. We could not be Happier. Our home finished a month early than what was said, which was a Hugh bonus to us. So, a very big thank you to an awesome team. Love Janne and John Adams.

Best builders – The whole team at hotondo launceston were absolutely wonderful to deal with nothing was to much trouble would absolutely recommend to build with them we are 100% happy with our wonderful new home , thanks everyone at hotondo. Show details ·  1

Highly Recommends – Absolutely they were very supportive from the beginning. We did not have any problems or hesitations through out the entire process. Sam, Rowan, Vikki and Ashley were amazing. I highly recommend Hotondo guys for your next dream. Show details ·  1

Wonderful Experience – Sam, Rohan, Vicki & Ashlee are a fantastic team. Really communicative, transparent, and took ownership end to end. All outstanding issues were promptly resolved when identified. I would definitely build with Hotondo Homes Launceston again. Show details ·  1

We recommend! – We cannot fault Hotondo homes! The team are fantastic! The entire process was outstanding. The quality of work and construction efficiency exceeded our expectations. We are delighted with our new home and wholeheartedly recommend the builders. The tips and guidance Sam, Vicki, Ashlee provided were appreciated by us first time home builders! Show details ·  1

Quite impressed – Yesterday was the second time we’ve been for a walkthrough of their display home in Burnie, first class product. Arhanni st - Would recommend a look through. Helpful staff, answered any questions I had the first time going through & my partner had plenty more on the next visit, loving the kitchen/living & huge walk in pantry Quality products &… Read more ·  1

finishes - result of good tradies & contractors. We’re looking to build in the next 12 months. More responsive than others, comfortably professional

Home’s styled well too can we move straight in?!

Fantastic team, quality home – We moved in to our new house in Riverside few weeks back. It was a difficult block, and the floor plan and layout Hotondo suggested matched the house that was in our mind. This was our very first house in Australia and we had many questions. Sam and Rowan were very helpful and responsive to our queries. Start was delayed as the council approval… Read more ·  1

took several months but once it is done the build was up in no time. The time frame and cost provided in the contract did not change and build was completed well within the timeframe. Ashley worked closely with us guiding us to do selection to achieve a quality finish within our budget. We love the finish and the quality of our new home. I would highly recommend them to anyone who wanting their dream home built. Thank you Sam, Rowan, Ashley and Launceston Hotondo Team.

Hotondo Launceston team have been amazing! – Before building our first home in Tasmania, we have spoken to a few local builders, and Hotonodo Launceston have been by far the most helpful and responsive to our enquiries. They were very clear and easy to work with, and have guided us through the design and build process. They have provided accurate estimates of times and costs, which was very… Read more ·  1

important to us during the planning phase. Hotonodo Launceston then worked to meet those deadlines during the build, and collaborated closely with us to overcome some unforeseen changes. Effective communication was a key to our somewhat complex project, which was delivered on time and on an agreed budget. We would highly recommend that if you build a new house in the Launceston area, that you speak with Sam and Vicky from Hotondo Launceston, and choose them to build your dream house.

Would I build again with Hotondo Launceston?….YES! – We moved in to our new house in Okden Park a few weeks ago and are very happy. Because we liked their floor plan and layout the most we went with Hotondo, the team is experienced takes the time to explain everything and really focus on quality. The building process started at a challenging time when prices for material went up and the council… Read more ·  1

put some hurdles in our way like getting a sound engineer involved, installing triple glassed windows. The team at Hotondo worked with us to find the best, and budget friendly solutions.

We felt in good hands from start to finish and would definitely do it again.

Great quality home - Would recommend Hotondo to all looking to build – I am an interstate buyer and engaged Hotondo homes to build my home while only having to go down to Launceston a hand full of times. The team were great and I could trust in them to deliver the project to their highest standard from afar, for which they did. there was no budget overruns and the build time was stuck too. Vicky has a delight to… Read more ·  1

work with during the early stages of the build and would always check in and share updates when necessary. The selections team were again very easy to work with and helpful for any question I had. There were some delays in the council approval process of the home, however once this was complete the build was up in no time!

Finishes on the property were great, Sam (builder) did a complete overview on the home and corrected everything.

I truly did have a great experience with Hotondo.