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Hotondo Homes TAS
4.7 from 13 reviews

Reviews

4.7

13 reviews
5
(12)
4
(0)
3
(0)
2
(0)
1
(1)
  • Build Stage
  • Customer Service
    4.7 (13)
  • Site Admin
    4.7 (13)
  • Timeliness
    4.6 (12)
  • Structural Integrity
    4.8 (11)
  • Plumbing & Waterproofing
    4.8 (11)
  • Electrical & Lighting
    4.9 (11)
  • Flooring
    5.0 (11)
  • Transparency
    4.7 (12)
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Martin and Ros

Martin and RosLaunceston, TAS

First class building experience and product

published

The Dykman team recently completed our beach house at Bridport in Tasmania. Being a remote site, we weren’t able to see the build progress so the Buildtrend app was a great way to keep up to date. We found the whole experience very easy - having built and renovated before, this was the best process and outcome ever. The quality of the end product was outstanding - we could not find any defects at all.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Steve

SteveCentral, TAS

  • 2 reviews

Great Service and Communication

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Ben B.

Ben B.Launceston, TAS

Quality work

published

The build was managed very well and we are very happy with the end result. All questions or concerns we had were dealt with quickly and without any issues. The final cost of the build was exactly what we agreed to at the start and there were no surprises throughout the whole build.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Hi Ben,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your fantastic experience with the Launceston team. Always great to hear from our clients!
Kind regards,
Hotondo Homes

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Annalyse

AnnalyseLaunceston, TAS

Couldn't have asked for better

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Saju Varghese

Saju VargheseHobart, TAS

Dream Home

published

I love the way the house is coming up, much better than we expected the house to be. I appreciate how Craig explained things for me and always find time to discuss things; even for making small enquiries. As we made a lot of changes to the plan and selections, I must appreciate his filing and record-keeping skills, we can always check back what we discussed earlier; he made sure everything is in order.
I cannot wait to start living in the house, in a few weeks.

Customer Service
Site Admin
Timeliness
Build StageMid-Construction
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Karen and Dion

Karen and DionHobart, TAS

HIGHLY RECOMMEND HOTONDO HOMES NEW TOWN

published
Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
Construction End DateJune 2020
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

New house by Hotondo

published

Hotondo New Town built our house well within their quoted four and a half months (following council approval), and went that extra mile to accommodate our various wishes, foibles and extras regarding time, alterations and for advice.
Enquiries via telephone and email were promptly answered and settled in a friendly and cooperative manner.
This applied on-site also when necessary with the Site Foreman well in control. Being approachable and obliging appears to be a Hotondo hallmark.
The tradesmen were artisans, and our finished product is all quality.
We strongly recommend this 4.8 star firm.
Marg and Jim Garrigan

Customer Service
Transparency
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Michelle

MichelleHobart, TAS

  • 2 reviews

Living Nightmare

published

Errors made that can never be fixed
most of the build was done "reverse building"
Wrong vanity tops installed,
Moved in December 2018 still waiting for things to be finished
Builder has closed their doors until further notice because of "Corona Virus"
We had to pay the whole of the final payment before we could move in, even though many many things were not finished

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2018
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4 comments
Hotondo Homes
Hugo B.Hotondo Homes
Michelle
Michelle

A very long detailed email was sent to Hotondo customer care over 12 months ago and we never received a response of any kind, no back up of any kind, very disappointing

Michelle
Michelle

Hi Hugo, contacted Rogers Reidy it would be a total waste of my time and theirs, whom may I ask is going to fix my house?

Kira

KiraLaunceston, TAS

Awesome builder!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2019
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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Annie

AnnieLaunceston, TAS

The Best Place Possible

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Amos

AmosLaunceston, TAS

Very smooth process, relatable, great first home

published

Just built my first home, very smooth process throughout from first meeting to handover to now, fixing defects (which there aren't many). Communication was great throughout, great 2 way street regarding ideas and suggestions. Being relatable was important to us and the Launceston Hotondo Team were wonderful. My wife and I are very happy first home builders and customers!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2019
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Jim

JimSouth-East, TAS

Very happy with my build and the friendly service

published

I was very happy with my build and friendly service that came with it . Everything finished and done exactly the way I wanted . Was given a price at the start and it never changed. The house was built way ahead of schedule. I was keep up to date with everything that was happening. I highly recommend Hotondo Homes sorel for you build

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2019
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Adrian

AdrianLaunceston, TAS

Ideal house built with outstanding precision

published

the build came together promptly and in a scheduled manner. There were no delays with any part of the build and move in was well with in time of the contract dates.
I had no issues with the build process or anything that needed attention. At handover stage a few minor paint marks etc were picked up on and these were fixed the same day.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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