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Hotondo Homes VIC, Ocean Grove

Hotondo Homes VIC, Ocean Grove

 Verified🏆 2026hotondo.com.au
Hotondo Homes VIC, Ocean Grove
4.8

30 reviews

Positive vs Negative
94%6%
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Build Stage
  • Post-Construction
Customer Service
4.9
Site Admin ?
4.9
Timeliness
4.7
Structural Integrity
5.0
Plumbing & Waterproofing
4.9
Electrical & Lighting
4.9
Flooring
4.9
Transparency ?
4.9
Richard
RichardVIC
  Verified VIC, Ocean Grove

Excellent service from start to finish – From the initial design meeting, through colour selections, to the final build, I could not be more impressed with Hotondo Ocean Grove. I received excellent advice about variations as well as clear contracts and plans. The build itself has been superb. Clear communication and top quality finishes have made the entire process incredibly rewarding… Read more ·  1

and more stress free than I thought possible. I genuinely feel that they have built me a home not just a house.

Joanne and Andrew
Joanne and AndrewVIC
  Verified VIC, Ocean Grove

Stress free building experience with Hotondo Homes Ocean Grove – We have just completed our forever home with Hotondo Homes Ocean Grove and we couldn’t be happier. Thanks to all the team from Richard and Narelle in sales, all the office staff, trades and Tim our site supervisor. This has been an incredibly easy journey from start to finish in very trying times with covid, lockdowns, material shortages etc.… Read more ·  1

You all kept us well informed every step of the way and were never to busy to answer any questions.

We have been so happy with the quality of workmanship from all the trades.

We have no hesitation in recommending Hotondo Homes Ocean Grove, well deserved 5 star rating from us.

Once again thank you to all the team

CLAC
CLACVIC
  Verified VIC, Ocean Grove

Home Sweet Home – It was a smooth process from point of sale to handover. Staff were great to deal with and the quality and attention to detail on the build were outstanding. Everyone went the extra mile to make our first home exceptional and we are so happy with the outcome. From the get go, I loved the facade and floor plan options and the ability to mix and match and the final result suits our tastes and lifestyle to a tee. Show details ·  1

Karly M
Karly M
  Verified VIC, Ocean Grove

Hotondo built our Dream Home – Building my first home, it was Hotondo Ocean Grove I chose due to the respect and enthusiasm I got from the Home Sales consultant Richard compared to other builders when visiting the display center. He was extremely helpful in assisting me with what I could build within my budget, he made the process as seamless as possible and even assisted me… Read more ·  1

with securing my block of land. Richard went above and beyond to bring ease to building my first home. The site supervisors were great to deal with, they always rectified any issues that came up and agreed to walk throughs at the different stages of the build. The cost estimate compared to the final costs were the same, and there were clear timelines set out at the start as to when to expect payments to be due. There was constant communication with the team at Hotondo throughout the build, and I felt very informed on the progress of the build. Hotondo Ocean Grove use local trades which is always great to see in a regional community. The design of the home feels unique, and the finishes on the house are high quality. Hotondo Ocean Grove built our dream home and I always recommend them to friends when they are looking for a builder in the area. Quality build and a great experience with the team, thanks so much Hotondo OG.

Fiona
Fiona
  Verified VIC, Ocean Grove

Quality home – Happy with end to end management of my build and the service that was provided throughout all stages of the building process including post handover Workman ship and quality of the house is great, any minor issues I've had post handover have been attended too with no trouble I liked that they use local trades and were extremely flexible when… Read more ·  1

planning and designing the house Communication on the progress of the build was clear, consistent and realistic Final cost v estimate was fine Super happy with my new house

Steve M.
Steve M.VIC2 posts
  Verified VIC, Ocean Grove

A trouble-free build with a builder who cares – For our Sea Change, we chose to build with Hotondo Ocean Grove and could not be happier with the result. From the first sales contact, to handing over the keys Hotondo were brilliant. Hotondo's project methodology and management skills are excellent - no nasty surprises with scheduled payments, timelines or anything else. We found Hotondo Ocean Grove to be a very honest company to deal with. Show details ·  1

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Campbells
CampbellsVIC2 posts
  Verified VIC, Ocean Grove

Our beautiful custom home – From the very start we were in great hands with our sales rep, although a timely process between meeting and getting contracts we were thrilled with the communication from the team at Hotondo Ocean Grove. Our site supervisor was extremely professional, provided realistic timeframes and was a very good problem solver with the ability to ensure he… Read more ·  1

managed the build to timeframe as best as possible. We chose Hotondo because of the workmanship and quality we had seen and the ability for us to build a custom home was exactly what we required. Any issues that we faced were handled with great professionalism and as quickly as possible. Due to Covid and changes in product prices and delay in land titling etc we did see an increase in overall contract price but the team worked with us to find areas we could compromise on to ensure we still had the ability for our vision to come to life. Thank you team Hotondo Ocean Grove!

Superb Beach House
Superb Beach HouseVIC
  Verified VIC, Ocean Grove

Our second build with Ocean Grove - Extremely happy with Andrew & Team – What an amazing, professional and immaculate custom new home build we have just been handed over June 2021, Once again ! Big Thank you. Each stage we we were communicated through and welcomed by Andrews loyal and friendly contractors daily, as we walked past the site, checking out the progress of the build . Being our 2nd home build with Ocean… Read more ·  1

Grove Hotondo, we were confident of receiving a first class quality home build again. Our supervisor lachlan's experience and communication with us was spot on. Also his attention to detail and after care advise was well and truly above and beyond our expectations. A neat and tidy well kept building site. Both builds were on challenging blocks but nothing was a problem. The drafting team configured an amazing custom design both times, in a timely manner. The wonderful team at office always friendly, with a welcoming, happy go lucky attitude. Always going the extra distance even if we had outlandish ideas. This made the whole build experience a very satisfying, stress free, and enjoyable build. Nothing was a problem for them. We thank you from the bottom of our hearts, and wish them every success. We now get to enjoy our beautiful new home on the beach, that we always dreamed about. Tina and George <3

Lyn
LynVIC2 posts
  Verified VIC, Ocean Grove
Customer Service
Site Admin
Structural Integrity
Electrical & Lighting
Transparency

Very good experience – This was the second time in 3 years we built with Hotondo - the first being an interim house "off the plan" whilst we designed and built our forever home (custom build). Management of the process was excellent and very attentive. A couple of minor things but resolved well and any feedback along the way was well received and responded to… Read more ·  1

appropriately.

We have noticed though that the quality of the windows between the two homes is not quite as good - the forever home windows are from a different supplier and we don't think the quality is quite as good as what we had in the first home.

There have been a few minor quality issues with painting and carpentry but most defects were rectified before handover and based on our previous experience, expect all will be rectified as part of the 90day warranty - the service and responsiveness from all of the Hotondo team is excellent. Also the trades they used were very good.

We did put a lift in and whilst there were definitely some issues with the lift company, would encourage Hotondo to get across working with these providers better to make it more seamless and not put the customer in the middle, given more and more people may include this option as time goes on. There are still some finishing touches required but have confidence they will also be attended to...

Overall would highly recommend Hotondo.

robert findlay
robert findlayVIC
  Verified VIC, Ocean Grove

Excellent – Management - excellent Build quality - excellent Issues - nil Costs - similar Hotondo Homes Ocean Grove provided a excellent service, workmanship, staff are extremely friendly, professional & courteous. All promises given were met to my expectations. Only negative was the project went well over the contracted time frame. I definitely would recommend Hotondo Homes Ocean Grove, especially Colby Newbegin & Nick Ford. Show details ·  1

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Perfect Home
Perfect HomeVIC
  Verified VIC, Ocean Grove

My perfect dream home – I loved the way I could easily make alterations to the original plan to suit my needs, such as higher benches because I'm tall and a wall between the pillars of the alfresco to block the wind, to name two. My builder helped be negotiate with the council to keep from getting my house pushed too far back on my block. I think the workmanship and… Read more ·  1

build quality are quite sound. Throughout the whole process communication has been prompt and satisfactory. All issues were easily dealt with. The price was spot-on for the product and the time it took to build. I am very happy living in my house and treasure it everyday, because it came out exactly how I wanted it to be. At every stage Hotondo people have been knowledgeable and helpful, which considering I had never built a house before and needed a lot of advice, is the real reason this project has been such a success.

Bernadette M.
Bernadette M.
  Verified VIC, Ocean Grove

We absolutely love our new home! – We have had a very positive experience building with Hontondo Homes. We first saw the display home and liked the floorplan, but were also very impressed with the quality of workmanship and the finish. We looked at many display homes and Hontondo was not the cheapest, but it certainly appeared to us to give best value for money.We found during our… Read more ·  1

first contact with Richard Barton that he was knowledgeable about the homes and he was extremely helpful. He didn't try and rush our decision, but was happy to answer any questions, no matter how trivial. When we had decided to go ahead with Hontondo, Richard and all the staff were extremely helpful. Our build was delayed due to the land title being delayed, but no one at Hondondo harassed us during this hold up, they were most understanding. During the build our site supervisor Colby was always happy to talk to us and kept in contact throughout the whole process. The team at Hontondo were fantastic with weekly updates and always helped us no matter how trivial our questions. We are extremely happy with our Hontondo home, we have been living in it for over four months and everyday we delight in the comfort and style of our home. The quality of workmanship is excellent and we have found no evidence of lack of attention to detail or corner cutting. We are a retired couple and have never built previously, we were apprehensive before we started the process as one hears so many horror stories. Our build was easy, our home is just how we imagined it and all thanks to Hontondo. There were no unexpected cost changes, we payed exactly what we were quoted. I would recommend them to anyone who is planning to build. Thank you.

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Rieny
RienyVIC
  Verified VIC, Ocean Grove

Our liveable Hotondo Home – After initial consultation with Richard Barton who remained present throughout our whole experience with Hotondo, our build was well managed by two separate Project Managers. First Chris, then Lachlan. They both made the process clear and navigated us through building on a slightly difficult sloping site. They always responded to our enquiries… Read more ·  1

throughout the process. We are very satisfied with the quality of workmanship and after more than a year in our new home have not experienced anything which would cause concern. Regarding the final price of our build, as we made quite a few modifications (including a lift well) it is difficult to provide a comparison. We were always going to build with Hotondo as they had the perfect package for us. Having said this, we feel we received value for money and the cost was what we expected. We have recommended Hotondo to others and will do so in the future.

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Justin Baring
Justin BaringVIC2 posts
  Verified VIC, Ocean Grove

Outstanding performance by entire team – I felt before i even approached Hotondo that our build would be tricky as it involved being attached to an existing premises on farm land. After first talking to our site supervisor Wes i already began to feel it was going to be easy. Then when i met on site with our builder Aaron and Nick i had no doubt about the build. Nick(sales) got… Read more ·  1

everything set up with ease and did so much to make sure we were happy. The selection process was completed for us by Ashley in her own time on a Sunday just to accommodate our time difficulties and the company surveyor spoke to me personally and assisted to resolve some issues. We unfortunately lost our supervisor Wes early who had already done a great job and he was replaced by Colby who did the remaining 80% with Craig doing a great job on our kitchen at the end. This group of people are simply outstanding. The communication was just so good with emails and phone calls being attended to promptly, updates were given constantly making us feel that our build was the most important when clearly they were so busy. I felt like we were dealing with friends but the build was completed in the most professional manner. The trades were fantastic and easy to deal with and even some like the painter going out of his way to paint our feature gate that i built and just mentioned i needed to get to at some stage. I cant thank Colby and Ashley enough for the beautiful house that was built for us, i simply cant fault it. I also have complete trust in our amazing builder Aaron that he would always help us. I would love to build with this team again

Lorenzo and Di
Lorenzo and DiVIC
  Verified VIC, Ocean Grove

Third time build in Geelong. Geelong Solutions the Best – We meet Nick from Geelong Solutions and immediate felt very comfortable. Nick even helped us choose our north facing block in Ocean Grove to capture the morning sun in our kitchen which was very important to us. Next came the design and most importantly the cost. We didn't want any surprises along the way. Aaron Geelong Solutions builder kept us… Read more ·  1

informed every step of the build. The workmanship we couldn't fault from start to finish. Once we moved in any small issues were dealt with immediately. This is the third home we have built in Geelong. Without a doubt we found building with Aaron Geelong Solutions a happy and stress free experience. Would not hesitate to recommend building with Geelong Solutions if you want the best value for your money and a well built home you will be proud of.

Sally Therese Patterson
Sally Therese Patterson
  Verified VIC, Ocean Grove
Customer Service
Site Admin
Structural Integrity
Electrical & Lighting
Flooring

Very flexible and accommodating – We purchased a sloping block of land in 2016 and considered several local building companies. We decided to go with Hotondo after meeting sales rep, Nick Ford, who was friendly, professional and very accommodating to our needs. We used an off the shelf design but had it tailored to our block including flipping the front to back and changing the… Read more ·  1

floor-plan from left to right! No suggestion was dismissed and every effort was made by Nick and Aaron to ensure we had the best outcome. The interior designer, Ashlee, also provided great assistance during selections. The planning/design took about 6 months and the build to 10 month. There was some frustrations once construction started especially when problems arose such as installing services and it was up to us to problem solve but considering the value for money we accepted these issues. Overall we were thrilled with the outcome, the build was completed to a high quality, within the time allowed and all defects addressed. I would definitely build with Hotondo again.

Belinda and Garry
Belinda and GarryVIC
  Verified VIC, Ocean Grove

Hotondo Home Haven – We first viewed Hotondo display homes at Clyde in Melbourne and loved the Erskine 290. The Hotondo staff at Clyde suggested we contact Aaron Anstis at Hotondo, Ocean Grove. Right from the start Aaron made us feel relaxed about Ocean Grove Hotondo and the quality build they would provide. It was reassuring to know that Aaron is a local and that we… Read more ·  1

would see him around Ocean Grove. The rest of the Hotondo team including Nick Ford were also very friendly, informative, knowledgeable and always helpful. The Hotondo staff explained in detail the steps involved from start to finish and as we were living in Melbourne during the build this gave us complete confidence as to what was occurring and when. Our home was completed within the time frame agreed and to an excellent standard. We simply could not be happier. Any small issues since completion have been dealt with quickly by Aaron and his team. To sum up Aaron takes great pride in the houses his team builds. The team are always approachable and the workmanship is first rate. We have no hesitation in recommending Hotondo Ocean Grove and would build with them again. Belinda and Garry

Bellarine
Bellarine2 posts
  Verified VIC, Ocean Grove

Could not Fault a Thing! Very Happy Customer! – What an amazing result! We are so happy with Aaron and the team at Geelong Building Solutions! We were welcomed into a friendly, professional environment right from the word go. Everyone in the team were great to work with and in the end we got an amazing result! Couldn't be happier with the entire process. I would certainly recommend Geelong building Solutions! Show details ·  1

Grover
GroverVIC
  Verified VIC, Ocean Grove

Geelong Building Solutions Turned Our Dreams to Reality – Aaron and the team at Geelong Building Solutions were amazing! From start to finish the communication and professionalism was amazing. Being our second home and our forever family home our expectations were high, not only were our expectations met they were exceeded. We absolutely love our home!! Huge thanks to Geelong Building Solutions!! We HIGHLY recommend you to anyone looking to build. Show details ·  1

Katy
KatyVIC
  Verified VIC, Ocean Grove

Great team - Great Job – Aaron and the team did a great job on delivering the home to a very high standard. Would recommend Hotondo Ocean Grove for a custom built home. Kept up to date on progress through out and the entire team was helpful throughout the whole build process from beginning to end. Show details ·  1

Sinclair
Sinclair
  Verified VIC, Ocean Grove

Fantastic Builder -Geelong Building Solutions – When my partner and I set out to build our first home, we knew that we wanted something different, something unique and something which lent itself to its environment. Aaron and his team at Hotondo homes (Geelong Building Solutions) enabled our dreams to become a reality. From a rough sketch on a piece of paper, Hotondo have captured our thoughts… Read more ·  1

and transformed them into a space which we are so incredibly in love with.

Building on a large, undulating rural block, we knew that keeping within our budget whilst maintaining the integrity of our design would be a challenging task, one which Aaron went above and beyond to make happen.

The process was easy, stress free and we were kept up to date throughout the entire build. The quality of finishes and exceptional customer service made the whole experience of building our first home so incredibly enjoyable.

Given the opportunity to build again, we would be sure to engage with Aaron and his team.

We strongly recommend Geelong Building Solutions for anyone looking at building their next home.

Carla C
Carla CVIC4 posts
  Verified VIC, Ocean Grove

Geelong Building Solutions made our dream house a reality! – Right from the first moment we produced the hand sketched design of our ideal dream home, Aaron and his team went out of their way to demonstrate what would be achievable, what could be accomplished within budget and how we could add individuality to our design. A straight and honest approach immediately made us feel that our home could look the… Read more ·  1

way we wanted it to and not just become a 'volume builder' looking product. The process of selecting colours, getting to contract and making small changes before signing meant that we all knew what to expect with the build. Drawings were produced and we began to visualise the end product. Our house began construction in April this year and we have been in our home for just over three weeks now - we couldn't be happier! Our site supervisors (Matt & Wes), kept on top of everything, maintained regular contact and answered every question we had with speed and efficiency. The whole process was surprisingly stress free, easy and enjoyable. If we ever decide to experience house building again we would jump at using Geelong Building Solutions and would highly recommend these guys to any of our friends and/or colleagues.

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Geof
GeofVictoria13 posts
  Verified VIC, Ocean Grove

Substandard tradesmen – Plumbing in wrong places in the slab (e.g.toilet and shower plumbing in hallway), brickwork not to Aus Building Standards (should have been replaced but we agreed to partial replacement and cement rendering of the front), concrete floor in garage delaminating (after 12 months it has now been repaired and coated but this now seems to be coming off). There were many other smaller faults which were fixed before or after handover.  Show details

Hotondo Homes
Hotondo Homes    

Hi Geof, We're sorry to hear you were not… Read more (+2 replies)

Happy Little Camper
Happy Little CamperVIC3 posts
  Verified VIC, Ocean Grove

Investment property – Thanks Hotondo ocean grove we couldn't have hoped for a better outcome. The assistance with the subdivision process the help keeping within the budget. The whole process has been ideal. I would recommend to anyone wanting to build to choose Hotondo Ocean grove trading as Geelong building solutions. The quality of the design was outstanding, the… Read more ·  1

communication was great everything was on time and delivered beyond our expectations. I would personally like to thank the team at Hotondo for delivering 2 properties that have already increased in value and will provide us with an income for a long time!

The customer support, workmanship and management of the build was done with true professionalism and constant care and support. I had a great experience with the team and we would definitely recommend Hotondo ocean grove to anyone looking for a great building experience.

Bec and Tim
Bec and Tim
  Verified VIC, Ocean Grove

Terrific experience with Hotondo Ocean Grove – We built our first house with Hotondo Ocean Grove and we couldn't have hoped for a better experience. Throughout the whole process - from modifying the house design, to advice choosing fittings, answering queries and quickly organising alterations throughout the build - the team were both professional and thoughtful. We are especially grateful to… Read more ·  1

Nick, Allie, Aaron and Aleesha for helping us stick within our budget and are very happy with the end result. The finishes inside and outside are superb. We highly recommend Hotondo Homes Ocean Grove, especially for building your first house. The support was great. Thanks Hotondo!

Justin L
Justin L
  Verified VIC, Ocean Grove

Great experience all round – We built with hotondo ocean grove this year Aaron and all of his team couldn't have been more helpful We had a budget and a style we wanted and they were only too happy to achieve both for us All local trades people that worked to our style perfectly with the quality that met our expectations I would build with them again for sure Aaron Wes Nick and Aleesha were all approachable with any queries or questions we had  Show details ·  1

Jim T
Jim T4 posts
  Verified VIC, Ocean Grove

OH DO NOT ..or HOTONDO – Hotondo Ocean Grove trading as Geelong Building Solutions. Workmanship on our house was very poor. Build was badly managed. Customer support ? What customer support. Just a nightmare. Take my advice. Do not build with Hotondo Ocean Grove. Get in touch with customer care at Hotondo Head Office and ask about the Director at Geelong Building… Read more

Solutions. Franchisee at Ocean Grove. You will soon realize that Customer Care is no help. They will speak with you, send emails etc, but do absolutely nothing. If in reading this review you want more details on how badly Hotondo managed our build please contact me by sending private message. And if you have unfortunately signed up employ an independent building inspector. For a very small cost the inspector will make 3 visits. At frame stage, lock up and final handover. And speaking of handover, do not handover any money as progress payment until that stage is completed to your satisfaction. We have paid in full and have the keys and are finding defects every day. I will update this review if rectifications are done, however, do not build with Geelong Building Solutions or Hotondo Ocean Grove.

Hotondo Homes
Hotondo Homes    

Hi Jim, Our customer care team has, and continues… Read more (+2 replies)

JamesFamilyCliftonSpring
JamesFamilyCliftonSpring
  VIC, Ocean Grove

Hotondo Homes Oceans Grove - Customised Homes with a friendly personalised service – Building for the first time we felt it was important to use a local builder. We wanted someone familiar with the area who could provide a personal service. This was the reasoning behind choosing [name removed] at Hotondo Homes in Ocean Grove. We have developed a great relationship with our consultant [name removed]. From our initial meeting,… Read more

we have always found [name removed] to be pleasant and willing to help wherever needed, often doing more than what was required from him. He has answered every email and phone call and is always available to assist and address our enquiries.

The process to get where we are has been made easier having a smaller company to build through than using a bulk builder. Although we had the option to use one of the many Hotondo Home Designs we also had the option to customise our home to suit our needs . These options were not available with some of the bigger companies. Our block has a slope and while other companies wouldn't touch a sloping block we found Hotondo embraced the challenge and helped us to design a home that would utilise the slope of the land and also make the most of a beautiful view over the bay. These elements were as important to Hotondo as they were to us. They really listened to what we were trying to achieve. This is where Hotondo stood out from other builders for us. We spent a long time in the design phase getting our plans perfect and now we have commenced building.

We have been very happy with the construction phase so far of our new home with Hotondo and this has largely been due to the association we have had with our consultant. This friendly association has resulted in the process of building feel more personal that it may have been otherwise.... We are building next to our own home and are amazed at how unobtrusive the tradesmen have been. They arrive on site early and work hard all day. The only time we hear them is when they are returning the cups from the the coffee we make them in the mornings! Even then they bring them to the front door and are lovely to deal with.

We still like to visit display homes to get ideas and every time we walk out feeling all the better knowing we are building with our local builder and getting the personal service we are getting for a very reasonable price. We look forward to moving into our new home on completion and having [names removed] over to celebrate.

We highly recommend Hotondo Homes in Ocean Grove... Personalised, customised build

Neville10
Neville10
  VIC, Ocean Grove

An excellent job – From the start we had a positive experience with this company.We had a close look at all the major companies but finally decided on a local builder who knew the area.They managed to fit 2X 3 bedroom units on a 680 sq m block.Andrew was professional in all he did and advised. We first built one and some months later the other. The forman was… Read more

always available when we wanted to inspect the project,

and was willing to go the extra mile on many occasions. reliable/prompt and friendly. Reasoble costs.

Jim2
Jim2
  VIC, Ocean Grove

A great experience – In 2008, having only purchased pre-built houses we decided to build on a block we owned. My wife designed the house & a detailed plan was created with the services of a draftsman. This was submitted to 3 builders for a qotation. [names removed] of Hotondo Homes at Ocean Grove easily won the tender. Any details we had not addressed was… Read more

efficiently handled by the selection process for fitout by the builder.

As the building progressed any variations we wanted were detailed & quoted on,& acheived.

The house was completed within the promised time & we are exceptionally pleased with the finished product.

We had apprehensions about building based on friends descriptions of problems & stresses they had experienced having their house built.

Our experience was the very opposite, & put this down to the professional approach of our builder.

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