House clean – I can't praise this company enough.They are very prompt and are very good at what they do. They ask you if you're satisfied with the job they've performed for you. 5 stars all the way. The cleaner who comes is always polite and always puts the equipment back in it's spot they do a fantastic job everytime.Very very very highly recommended. 5 stars
Not at all impressed – We commenced services with this company mid 2021 for fortnightly cleans , requesting same cleaner fortnightly because honestly I don’t want to have to spend 20 minutes with every clean showing people where al my cleaning goods and supplies are and explaining how and what I want done. 1st clean. No show . I. Got a text advising me they were… Read more
unavailable after I called to advise she hadn’t arrived 2nd clean - nice enough young bloke , not stellar at cleaning but I figured we would get it happening in future cleans because he was going to be my ongoing cleaner right ? 3rd clean - we had to reschedule 24 hours before clean due to family emergency . Cleaner still turned up , called me , I explained we had rescheduled and then still wanted to be paid . This was actually a third new person for a cleaning job I had requested an ongoing cleaner for I gave up after that . So for 6 weeks (3 cleans ) I actually had my house cleaned once poorly .
Reviews with attachments
Polished clean appliances! – Came home again today to a gorgeous house and my oven and cook top cleaned beautifully. The stainless steel was stunning. My cook top is usually so awful during the week so I so look forward to visits from Jarvis!
Positive reviews
Jarvis great team,great service – Very pleased with our cleaner , Heather. We find her prompt and very good at her job. Heather is always eager to please. Thanks Jarvis again for your service. Great company to deal with . Maxine
Loving my butler – My butler does not let me down - she is a hard worker, checks to make sure that I am happy with her work, takes things just a bit further (when I was on the phone she got on floor to scrub at spots on the skirting so that she didn't disturb my call by using the hoover), is a friendly and happy soul to have in the house. Hopefully she will be… Read more
part of this household for quite some time to come. If slight changes are needed by either her or I as to the time of arrival due to unforseen happenings, neither of us has a problem negotiating around the to suit both our needs.
Butler does what is asked – Happy with the service from Jarvis and we now have a butler who is on board with my (at times painful) requests. Looking forward to a long term relationship with Jarvis.
Negative reviews
Useless – Cleaners did a shocking job, everyone I went through did a half-baked job then they change cleaner on you for no reason without telling you. Their communication sucks and will charge you for nothing.
Terrible. Never turned up & still trying to charge me for service – On the day our clean was due we were contacted 1.5 hours before she was due saying that she wouldn’t be turning up until the afternoon. Due to our pets & jobs this wasn’t going to work for us. I informed the cleaner who contacted me that we would speak to Jarvis & sort it. I emailed them to inform them of this. I didn’t hear anything & then… Read more
received an email asking me to review the service. I have since received an invoice & been told that they have unsuccessfully tried to take payment (I haven’t given them my card details & won’t be). In total I have now text them twice & emailed 3 times. I don’t have time to be chasing a company that is sending automatic emails stating that I owe them money when I don’t. Not impressed & I won’t be using them again.
Left without doing any work; still charged me – The cleaner arrived 15 minutes late The cleaner arrived 15 minutes late, stood around for approx 7 minutes, left without saying anything and still tried to charge me $80. Customer service hasn't returned any of my calls or texts.
Recent reviews
Fantastic friendly service! – Our visit today from Jarvis was fantastic. The cleaner was very professional and thorough, feedback was graciously accepted and our house is now sparkling clean. Thank you for your great service! ✅✅✅
Good service – Butler is very efficient and pay attention to details when cleaning. She does such a good job, and it’s nice to come back to a clean home after a long days work :)
Very happy – My cleaner has done a fantastic job. Everything is sparkling and cleaned properly. He even cleans the ovens and takes care of my special ornaments. Jarvis have been great so if you get allocated a great cleaner you won’t be sorry.
Perfect Cleaning – Very reliable service. My butler does a great cleaning every time. Very friendly customer service. Jarvis helps in every way when it comes to cleaning They listen and do it perfectly.
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Perfect Job – Found this service so easy to book and use, from the initial booking made online, to the day of the cleaner doing the job. Fantastic cleaning job, very satisfied customer
Excellent clean – Overall, the cleaner did a great job! The cleaner arrived on time, very thorough with cleaning all rooms and bathrooms. I would recommend using this cleaning company again. Thank you!
For a first clean she did a great job!! – For a first clean she did a great job!! I am very happy. probably high 3 to almost a 4. She arrived on time, was efficient, asked questions and worked to the time frame.
Reliable and convenient – We use the service on fortnight basis and we are happy with the quality. It’s easy to book and pay as everything is online. I would recommend Jarvis to anyone who is looking for a reliable cleaner. Thanks.
Excellent, hard working cleaner. Super job! – Very thorough, very good. Young man was polite, clean, friendly and very focussed on the job. I have to write at least 30 words, do not know what else to say. Clean is clean :-)
Perfect ! Can’t live without it! – Lovely service with very good communication. Truly perfect in all the ways especially in managing the time. Truly appreciated guys.. Will look forward to continue with the future services as well. Thanks a lot
I recommend Jarvis cleaning company – I am very happy with my new cleaner and the service provided by Jarvis. They always provide accurate arrival times and respond promptly to any requests or messages. I like the reassurance that a police check has been conducted and there is insurance coverage.
Exemplary Effort – A dedicated cleaner (Tania) came and put in great effort, cleaning as best she could. Was very impressed. Did have 2 cancellations prior to this Butler being assigned however. Cheers.
Really good stuff – Very well priced and the service is top notch. Very happy with the outcome and service. Will definitely keep using Jarvis to clean my place. No complaints at all from me.
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Overall doing a great job – I'm sure it's not easy getting from A to B for an x number of cleans per day. Our first clean was ok, our latest one excellent. Vac under couches didn't happen so lady of the house not happy but overall they did a good job. At this stage I will certainly continue with them. It comes down to some cleaners being better, timely communication and clear and workable instructions, and I think it takes all that for good results. Good work Jarvis.
Fantastic service! – We had our first clean today. Our cleaner arrived on time, she was polite, good listener and very professional. She focused on the two bathrooms and floors as I asked but also cleaned/dusted every surface in all other rooms. This was not expected but very much appreciated. The bathrooms were sparkling. All corners spotless, no smears on glass or mirrors and the whole house smelled fresh. Thank you!
An excellent first clean – Our cleaner was competent, thorough and unobtrusive. Her first visit was excellent and we are very happy for her to return regularly. She listened attentively to what we wanted and worked independently.
Listened to what’s important to me – Good attention to detail; focused and listened to what’s important to me. Was frank and said they ‘will try their best’. Methodical in their approach. Good clean and I was happy.
Very pleased – The service provided was excellent. Very thorough and attentive to what I asked for. Everything was gleaming when he left and I am looking forward to fortnightly cleans from the same cleaner.
Goes the extra mile – We've had about 6x house cleans by Jarvis and they have been excellent. Our housekeeper goes above and beyond the list that we've created and we are stoked with the service! Thanks team!
Great! – I’ve had multiple great experiences now. I really love the simplicity of making a booking also! The cleaners do make sure to take on what you ask fo them also
Very happy – The young lady we have cleaning our home is delightful, we have two dogs that she is very good with, she is punctual & polite. I come home and feel that I do not have to do anything extra. Many thanks
Fortnightly clean – It’s been great having a Jarvis butler every fortnight. The house always feels so clean afterwards and I can focus on work or spending time with my kids. The cleaner was friendly and completed all the tasks given.
Very Happy – Very happy with the standard, promptness and care shown by cleaner. Being able to get help with household tasks is a great relief! My original assigned cleaner was not up to standard but was quickly and easily replaced with no hassle or extra cost. Now I am very happy!
Affordable and reliable – I have found Jarvis cleaning service very worthwhile. The back up from the company is courteous and fast. The cleaner is reliable and goes out of her way to provide a professional clean
SATISFIED – Very punctual to perform tasks..Happy with visit and service.Sonia is efficient and friendly.I will recommend Jarvis to friends and family..Please do not ask me for further reviews as i am satisfied now,,Any problems iwill advise you.
Happy!! – Jarvis gave me a perfect butler who did an amazing job at my place. They are also fast in their reply which helps with last minute appointments. A very happy customer here!
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