2 questions from our users
The ground of my yard is a gentle slope. How should I set the trampoline safely? Thank you!
Deena A.Jump Star
Hello Kai, Thanks for posting this question, we are more than happy to help. Our friendly team are ready to answer any other questions you may have. Our customer service number is 08 93585660 - or you can email us at email@example.com . Regarding your yard being on a gentle slope, it is not ideal for the trampoline to be situated like this, for safety reasons, and also the risk of the frame jarring. You could consider levelling / sinking the ground at one end of the trampoline so that it is aligned correctly. Please feel free to call or email, or Facebook message us with any other queries you may have! Thanks! :)
Hi. Any idea how long a jumpstar will last? Normal use and normal Aussie weather conditions? Looking to buy a 5 year old Jumpstar... thanks.
No sure about the Jumpstar product itself. Although I have visited the showroom and checked out the quality of the display Trampolines and would not hesitate in buying any of these as the quality is way better than the one I own. My Trampoline is over 10 years old and still going strong. I have used many of their replacement products (Mat, spring pads, anchor kit, and enclosure poles) and have been very satisfied with the quality. Hope this helps.
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