Karcher Wet & Dry Questions & Answers
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The filter has been washed and is clean, the drum is empty and all the pipes are clear and clean, but still there is no vacuum. What else can I do, it´s hardly been used. surely it´s not another throw away. stone.anne716@gmail.com
Hi Anne S, Please click the below link to troubleshoot your unit. external link Alternatively, you can take it in to your nearest Karcher Centre for them to troubleshoot on your behalf, and replace under warranty if need be. (If it is within the 2 year period.) If you require anything further, please feel free to contact Customer Care on 1800 675 714 or customercare.au@karcher.com.
Have Karcher issued a new (Stronger) Hose for the 3.5 Premium Wet & Dry Vacuum Cleaner? The Vacuum works well but the Hose is Weak & Crimps at the Machine End 'when Heavy Vacuuming, causing the motor to work harder than necessary.
Hi Bobshomeimprovements01, We are truly sorry to hear about your recent experience with our WD 3.5 Premium. Your feedback is invaluable to us as it helps us identify areas for improvement and ensures that we can prevent similar issues from occurring in the future. If you'd be willing to share more details about your experience, we would greatly appreciate it and make things right for you. Please feel free to reach out to our Customer Care team on 1800 675 714 or email us at CustomerCare@au.karcher.com and one of our team members will be more than happy to assist.
Hi I have been the owner of Karcher WD2 Premium for the last 4 years. Recently, it started an issue with intermittent stopping of the machine. Now the machine does not work when the power line is connected. What may be the probable cause? How do I get this repaired? Any place in Canberra
Hi Amila, We are truly sorry to hear about your recent experience with our WD 2 Premium Wet & Dry Vacuum. We strive to deliver products that meet or exceed our customers' expectations, and it's disheartening to learn that we fell short in your case. Your feedback is invaluable to us as it helps us identify areas for improvement and ensures that we can prevent similar issues from occurring in the future. If you'd be willing to share more details about your experience, including the specific issues you encountered with the product, we would greatly appreciate it and make things right for you. Please feel free to reach out to our Customer Care team on 1800 675 714 or email us at CustomerCare@au.karcher.com and one of our team members will be more than happy to assist. Regards, The Customer Care team at Kärcher
How do I change the blower mode back to suction mode
Hello Monica, Thank you for your enquiry. You can find the operating instructions for your Karcher WD 6 on our website: external link . Alternatively, one of our Customer Care representatives would be more than happy to assist you. You can contact our team on 1800 675 714, Monday to Friday 8:00 am - 5:00 pm AEST or via email at CustomerCare@au.karcher.com.
Thank you.
The automatic power start outlet on my Karcher WD6 has stopped working. Using the WD6 for dust extraction from power tools was the main reason for choosing this model? Is it fused? Is there a fix? In total the auto power outlet had only been used for around 30 minutes when it stopped working and always within wattage parameters.
My wd3 is spitting water out the blower, covering the floor, whilst I suck up water. The container isn’t anywhere near full, I don’t accidentally have the dry vacuum bag attached. Container is free of any clogging pieces, and I am now cleaning the foam filter (but no big grit etc elements in there). Thoughts on reason and solution?
To use the blower on the Karcher wet & dry vacuum, do u need to remove the bag first or can it stay on?
To use the blower on the Karcher wet & dry vacuum, do u need to remove the bag first or can it stay on?
How many liters of air pr minute does it actually perform?
Can this vacuum be used inside the house as well as on the patio and workshed?
How do I use the blower function with the WD 3 Premium properly? Do I remove the filter as well as the bag?
Hi My filter doesn't stay engaged. Have I lost a clip? Any advice appreciated. Thanks
Hi Peter, If your machine is not operating to its full potential, please take it to your local service agent for repair. You can find your local service agent here: external link Thanks, Kärcher
Hi, Does the WD 4 PREMIUM have blow ability as well as suction? Thanks in advance!
We have this vacuum but has lost the suck my husband thinks I have lost a rubber seal on the top of drum under the head unit , but looks like not listed part , I will be very dissatisfied if I can not buy one as machine is useless without it as does not suck
Hi Kay, Thanks for taking the time to reach out to us with your question. Please contact our customer care team on 1800 675 714 and they will be able to assist you with ordering your spare part. Thanks, Kärcher
We have a wet vac and after emptying the contents, the side clips are set but it hasn't sealed, the back is elevated and when running it has no suction and air blows through the gap in the back
Hi Caitlin, Thanks for reaching out with your question. If you are experiencing issues with your machine please take your machine to your local Kärcher service agent who will be able to help. Thanks, Kärcher
Does this vacuum have a blower function
Hi Louise, Thanks for reaching out with your question. No, this model does not have a blower function. Thanks
Hi Louise, the 3.5 model does have a blower, so I suggest you get this rather than the 4 model if you want this feature.
Karcher WD6: can it be used as a bagless system or alternatively are compostable bags available?
I did ask the same question 12 months ago ? your service sucks ? my wet and dry vacuum blows out what it sucks up ? what it sucks up comes straight out
Do you have the filter fitted in the container, if so I expect it has a hole in it or you don't have the retainer nut fitted on the filter base. Its pretty fine and will stop what you are sucking up blowing out. If your dust is fine like plaster then use a bag. Its preferable to use a bag for all dry vacuuming. You can buy a pre filter sock from Bunnings to go over the paper filter to make it last longer and both are washable. I use mine to vacuum very dusty spouting and use bags and a prefilter and have no issues. Hope that helps.
Why is it so loud and it blows dust out
Karcher now don’t offer refund for their inferior junk. Their new policy is warranty repair so you cannot return it for a refund from place of purchase. They will only try to repair the heap Of junk so you are stuck with it. What a waste of money. Never ever buy this brand again.
When do you need to use a bag? Are they reusable? WD 6
Hi Guys, you get a bag with it and I use it every time I use the vacuum cleaner. I’ve also bought refill ones on eBay for pretty cheap. They last quite a while and you can reuse them if they aren’t filled with anything too bad. You could probably get away with not using a bag but I haven’t tried this.
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