Liquid Ears TWS Earphones Questions & Answers
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Only the left ear bud is working the right has nothing coming through at all.
Hi Fraser, I'm deeply sorry to hear that you are experiencing an issue with your product. Please contact our support team at contact@liquidears.com and they will be able to assist you with a resolution.
Only the left ear bud seems to be working at all. I can hear nothing through the right ear piece at all
Hi Fraser, I'm deeply sorry to hear that you are experiencing an issue with your product. Please contact our support team at contact@liquidears.com and they will be able to assist you with a resolution.
are they compatible with samsung phones
Hi Frace, Yes, they should connect via Bluetooth. If you are having any issues, don't hesitate to get in touch with our support team via email at contact@liquidears.com
Horrible earphones best not to buy will die within a few days
Won’t Bluetooth?
Hi there, We recommend charging the Wireless Earphones for 2-3hours before use and try the below steps and see if it will work. →Go to the Settings-Bluetooth on your phone →Unpair Bluetooth audio devices that are already connected to your phone →Turn the Bluetooth OFF →Also, turn your phone OFF for few seconds →After powering your phone back ON, switch Bluetooth ON →Pull both earphones out of the case at the same time →On your phone, scan for new devices under the Bluetooth category →Look for the item code →Then select to connect →Once selected you should receive a voice prompt, and this should connect them to your device.
If this doesn't work, they maybe faulty and require replacement from the place of purchase.
Why won't they both connect at the same time?
Hi there, We recommend charging the Wireless Earphones for 2-3hours before use and try the below steps and see if it will work. →Go to the Settings-Bluetooth on your phone →Unpair Bluetooth audio devices that are already connected to your phone →Turn the Bluetooth OFF →Also, turn your phone OFF for few seconds →After powering your phone back ON, switch Bluetooth ON →Pull both earphones out of the case at the same time →On your phone, scan for new devices under the Bluetooth category →Look for the item code →Then select to connect →Once selected you should receive a voice prompt, and this should connect them to your device.
If this doesn't work, they maybe faulty and require replacement from the place of purchase.
Why won't they connect to my device?
Hi there, We recommend charging the Wireless Earphones for 2-3hours before use and try the below steps and see if it will work. →Go to the Settings-Bluetooth on your phone →Unpair Bluetooth audio devices that are already connected to your phone →Turn the Bluetooth OFF →Also, turn your phone OFF for few seconds →After powering your phone back ON, switch Bluetooth ON →Pull both earphones out of the case at the same time →On your phone, scan for new devices under the Bluetooth category →Look for the item code →Then select to connect →Once selected you should receive a voice prompt, and this should connect them to your device.
If this doesn't work, they maybe faulty and require replacement from the place of purchase.
Why won't they connect?
Hi there, We recommend charging the Wireless Earphones for 2-3hours before use and try the below steps and see if it will work. →Go to the Settings-Bluetooth on your phone →Unpair Bluetooth audio devices that are already connected to your phone →Turn the Bluetooth OFF →Also, turn your phone OFF for few seconds →After powering your phone back ON, switch Bluetooth ON →Pull both earphones out of the case at the same time →On your phone, scan for new devices under the Bluetooth category →Look for the item code →Then select to connect →Once selected you should receive a voice prompt, and this should connect them to your device.
If this doesn't work, they maybe faulty and require replacement from the place of purchase.
How much are they
How do you charge them because it’s not working for me
For some reason, only the right ear phone works. I also can't get them connected to my iMac. They show in my phone Bluetooth settings, but not on my iMac. Any ides?
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