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McDonald Jones Homes ACT, Fyshwick

McDonald Jones Homes ACT, Fyshwick

4.9 from 31 reviews

Reviews

4.9

31 reviews
5
(29)
4
(1)
3
(0)
2
(1)
1
(0)
  • Build Stage
  • Customer Service
    4.9 (24)
  • Site Admin
    4.8 (16)
  • Timeliness
    4.5 (19)
  • Structural Integrity
    4.9 (14)
  • Plumbing & Waterproofing
    4.9 (12)
  • Electrical & Lighting
    5.0 (12)
  • Flooring
    4.9 (9)
  • Transparency
    4.8 (22)
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Debbie

DebbieCanberra 2600, ACT

Awesome Pre - Construction assistance

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Jess, thanks so much for the lovely feedback, Xavier was absolutely delighted to read your comments and we are all so excited to see your home come to life so please keep us posted on your progress!

Fantastic experience so far

published
Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Jess, thanks so much for the lovely feedback, Xavier and the team were delighted to read your comments, keep us posted on your progress!

Hayley

HayleyCanberra 2600, ACT

Very positive experience with Selections at MJH Canberra

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Hayley, thank you for your honest feedback about your experience, Niya and the team were delighted to read your comments and we take on board your comments about timing also and will review with the team. Welcome to the McDonald Jones family!

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Vid D.

Vid D.Canberra 2600, ACT

Best in the market

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Vid, thank you so much for the feedback, Xavier, Brett and Niya, were delighted to read your comments, we can't wait to see your new home come to life. Keep us posted on your progress!

Karen

KarenCurtin 2605, ACT

  • 3 reviews

Our home in retirement

published

Early stages yet, CT draining to say the least, backwards and forwards to many times, planning was heated things we were told, we find out we cannot have due to regulations at planning. Colours good knowledge of products, but once they have your 5000 they don't seem to care or respond to correspondence, we were suppose to sign contract this week but had to cancel and still don't have it nor a firm price. cannot believe the builders premium on all additional items.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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3 comments
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Karen, we are disappointed to read your comments and would like to investigate, could you please provide your best contact details and job number via private message so we can follow this up for you.

Karen
Karen

private msg to who at what address

McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Karen, we have sent you a private message via Product Review that you can respond to to help you. kind regards

Greg W

Greg WCanberra 2600, ACT

Very happy to have chosen McDonald Jones Homes

published

Very early stages of our home build, just completed our colour selections and so far very happy with the staff, our choice in home and our colour selections. Having recently visited a display village and seeing what other homes are available, we were glad to have gone with MJH for the quality in the homes, but also the price.

Customer Service
Transparency
Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Greg, thank you so much for the feedback on your experience so far, keep us updated on your progress!

Asalm

AsalmCanberra Central 2601, ACT

Exceptional Service

published
Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Asalm, thank you for the feedback on your experience so far, we're so pleased you have had fun! Please keep us posted as your new home comes alive!

M J W Canberra

M J W CanberraCanberra 2600, ACT

Recommend McDonald Jones Homes

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
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We're Glad We Chose You MDJ!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2018
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Hyland

HylandSouth-Eastern Region, NSW

Quality building and transparent informative processes

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2019
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Ken

KenMid North Coast, NSW

  • 2 reviews

Thoroughly recommend

published

Our build was very good right from the start, Karyn Keefe our coordinator was in contact before the build started and with right up to the completion. Brett our supervisor was very particular throughout the build. Any issues before and during the construction were addressed by Karyn and Brett and rectified promptly. We had minimal maintenance work after we moved in and they were sorted out by Grahame the Quality assurance inspector. The final cost was spot on to the estimated cost. All in all we are very happy with everything, thanks.
Ken & Glenda Borham

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2018
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Wayne Hickey

Wayne HickeyNarrabundah 2604, ACT

Knock down re-build

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateOctober 2018
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PManani

PMananiCanberra 2600, ACT

Colour Studio Appointments

published

We are in the process of pre construction stage .So recently we had our Colour Studio Appointments with Niya. And Brett is our Project Manager.
There are many things to choose from and selection process is really overwhelming. But Niya made the selections very easy - She described each and every aspect and also gave practical suggestions to choose the best which suits our requirements.
Also Brett was very informative on the aspects of Plan presentation and staying on top of all details.
Can't wait to see the final outcome of our new home project.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi there, thank you so much for your lovely feedback about Niya and Brett, they love helping their customers create the homes of their dreams! We can't wait to start building your new home to transfer the way you live!

Hancock Home

Hancock HomeWeston Creek 2611, ACT

Our Colour Studio Experience

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

hey there Hancock Home, thank you so much for your great feedback about your experience and Niya, Xavier, Anastasia and Brett, they are so delighted to help you create the home of your dreams!

Peter O.

Peter O.South-Eastern Region, NSW

Dream Home- Dream Build

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2019
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Peter, thank you so much for taking the time to provide your honest feedback, we really appreciate your comments and have passed them onto Brett and Warren, we're so pleased you have your forever home now!

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Excellent experience with MJH Canberra

published
Build StagePost-Construction
Construction End DateJune 2019
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Kim, thank you so much for taking the time to provide your detailed feedback, we're so excited for you to be receiving your keys! We would love to see photos if you have time to share them too!

Regan S.

Regan S.South-Eastern Region, NSW

Great experience with sales process

published

We have found the process so far to be relatively smooth, particularly during the sales process with our consultant Xavier Player who captured our specific needs in the design perfectly.

Customer Service
Site Admin
Structural Integrity
Build StageMid-Construction
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Regan, thank you so much for the great feedback about Xavier he loves helping his customers create the homes of their dreams!

Behrooz Z.

Behrooz Z.Stromlo 2611, ACT

Good choice and professional Builder’s

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi there, thank you so much for your feedback, so pleased to read Xavier and Brett have been so helpful, we can't wait to build your new home!

Ange M

Ange MSouth-Eastern Region, NSW

So far so good - very exciting

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2019
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Ange, thank you so much for taking the time to provide your honest feedback about your building journey, the team were so pleased to read your comments. We can't wait to see to your new home - we would love to see photos if you have the chance!

Anjanette McInnes

Anjanette McInnesCanberra 2600, ACT

Building a family home thanks to MJH!

published

My Mother and i undertook the project of a knock down rebuild for our family house.This is the first time we have done something like this and the people at MJH have been lovely. We first approached Xavier Player from Googong who helped us tremendously in the first stage which helped up select the lindeman as the perfect home to fit our lifestyle. We then met with Niya from the colour studio, she made this experience great. We left our appointment feeling confident and satisfied with our choices. Brett Chorely is our project manager and has been extremely helpful in our last stages of our pre construction. In the next month the knock down will commence and we are so excited to move to the next stage of the construction process.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePre-Construction
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Anjanette, thank you so much for the lovely feedback, the team were so pleased to read your comments.

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