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Part of McDonald Jones Homes 4.7 
McDonald Jones Homes NSW, Oak Flats (South Coast Office)

McDonald Jones Homes NSW, Oak Flats (South Coast Office)

 Verifiedmcdonaldjoneshomes.com.au
McDonald Jones Homes NSW, Oak Flats (South Coast Office)
4.9

178 reviews

Positive vs Negative
96%4%
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Build Stage
  • Pre-Construction
  •  · 
  • Mid-Construction
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  • Post-Construction
Customer Service
4.8
Site Admin ?
4.7
Timeliness
4.6
Structural Integrity
4.7
Plumbing & Waterproofing
4.8
Electrical & Lighting
4.6
Flooring
4.6
Transparency ?
4.6

Reviews with attachments

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Anthony Sant
Anthony SantNSW4 posts
  Verified NSW, Oak Flats

We have nothing but praise and admiration for the McDonald Jones Oak Flat Building Team, including the husband and wife sales team at Wongawilli. Due to the builds location and other council red tape, it has been a long journey and a difficult build for McDonald Jones. And I want to thank McDonald Jones for their persistence and support in getting… Read more

the DA over the line. They have been really professional, supportive, empathetic helpfull and patient. And we must say they should be an inspiration to other builders. Their clientele support, communications, easy to talk & deal with, progress photos, and the quality of their workmanship and materials and pricing is all aimed at building and delivering a great and beautiful home for their clients. AND, what a house McDonald Jones is building us...... WOW !!! It is now approaching lock-up stage....and again, WOW !!!

I showed my brother, (a structural engineer) photos of the steel-frame of the house McDonald Jones is building us. And he was absolutely impressed and astounded by the amount of steel and steel frame thats gone into the building of the house. As he commented, " Great house to get away from the Big Bad Wolf."

I take my hat off, and put the entire McDonald Jones Team at Oak Flats and Wongiwilli up on the highest pedestal, from the beginning to the builds present stage.

Our build journey started with the husband and wife sales team at Wongawilli, George and Annslee. They are remarkable, and we soon developed a great rapport. Speaking of which this great rapport was extended right into the whole McDonald Jones Team at Oak Flats. George and Annslee helped and spoke with us about the correct design for our block and working within our budget. They also invited us to the Oak Flats office one evening, where we were shown videos, shown building materials and other construction items like; bench tops, door handles, basins etc. We were also introduced to a lot of other Oak Flat team members.

We then had an appointment to meet Ben at the Oak Flat office. Ben was great in helping us make the correct selection choices and styling for all the internals and externals, including appliances, kitchen, bench tops, door handles, cupboards, doors and colours and more.... And the way we chopped and changed, lucky, Ben is a very patient man .... haha ;). And all the other staff at the Oak Flat Office, including the friendly receptionists, Monique, Mrs. Lee, Allison, Bella G., and every single team member quietly working at back of house on plans, designs, sorting out council DA's etc etc. Thank you all for your professionalism and dedication.

After starting construction last October, the build has been full steam ahead. Great progress has been acheived and just about to lock up stage and we are so .... very excited !! Thanks to the two great building supervisors; namely George Pastrovic and Cameron Dagger. Thank you both for keeping us updated with your consistent uploading of progress photos to our profile. Great communication skills and general easy to work and get a long with attitude. Both George and Cameron have shown great professionalism and skills as building supervisors, liasoning with us and contractors. Ours was not an easy build, due to its difficult location. However, due to George and Cameron's tenacity and the support of the entire Oak Flat's Team, many issues and problems, were overcome. Again, I thank you all, for building our dream home come to fruition.

We also would like to say a BIG Thank You to all the contractors, sub-contractors and suppliers that McDonald Jones have chosen to contribute towards our build. They are the quiet achievers and they have been picked by McDonald Jones for their professionalism, and quality in workmanship.

And finally a big thank you also, to the McDonald Jones CEO Rob Douglas and all managers for running a great Building Company like McDonald Jones for your; Customer Service, Innovation, Building Designs and Plans, Professionalism, Flexability and making McDonald Jones Homes an Inspiration To Other Builders, that they could only wish to strive for, and setting a great standard for these other builders to strive for.

My wife and I have said it before, and we'll keep on saying it, " McDonalds Jones Is Too Good To Be True. Amazingly It's All True !!!

And to cap it off, again: Thank You So Much McDonald Jones

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Carmen H.
Carmen H.
  Verified NSW, Oak Flats

I have just received my keys to my new home, which will be my retirement home so I really wanted it to be a warm and beautiful space for me to build amazing memories. The MJD team could not have been more professional, supportive and helpful, and I am absolutely delighted with the end result. Kim was so amazing at understanding the style I… Read more ·  1

was after to guide me, and what an awesome outcome! Cameron was an absolutely fantastic project manager and took care of every detail to perfection- he was brilliant at taking me on the journey which I am so grateful for. And Bella helped guide me with the finances so that I knew exactly what to expect along the way.

THANK YOU THANK YOU SO MUCH

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Barb
BarbNSW3 posts
  Verified NSW, Oak Flats

We are currently 70% thru our construction phase of our new home with MJH and have found the process to date a pleasant and hassle free experience. This has been largely due to our dealings with our Site Supervisor Cameron Dagger who has gone above and beyond our expectations. His professionalism and expertise has ensured that what seems like a… Read more ·  1

complex question to us is answered in simple and easily understood terms. Cameron has ensured that every new part of the building process is reported to us on a regular basis. We are very happy with the progress so far. Wally n Barb

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Brooke
BrookeNSW3 posts
  Verified NSW, Oak Flats

Easy and fun – We Had Jodee for our externals and colour studio internal appointments. The process was easy, laid back and fun. We had a great day picking our fittings for our new home and Jodee was there with great advice when we felt stuck. We were able to get exactly what we wanted for a pretty fair price. Thank you Jodee and mcdonald jones oak flats - we can’t wait to see our home come to life! Show details ·  1

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Wongawilli
WongawilliNSW3 posts
  Verified NSW, Oak Flats

MCDONALD Jones you have done it again. Happy customers – From the start it’s all being great Cameron and all the team that looked after us was awesome ☺️ they always kept us informed and done a great job our build was managed by a legend Cameron nothing was never to hard for him when I asked him questions. Our cost to build was not bad added a few different things but so worth it. Show details ·  1

In-depth reviews

Russo
RussoNSW
  Verified NSW, Oak Flats

I have put off writing reviews until the very end, not knowing what to expect and thinking that it will take a turn for the worse at some time through the process, but MJH has proved me wrong. From the sales staff to the designers and especially the builders, MJH has been amazing. Having built before I had certain expectations, but now I can… Read more

honestly say that if I ever build again, MJH would be my first choice. I need to call out my builder, Cameron. What an amazing support he has been, nothing ever too much and always taking on any concerns. He even addressed and pointed out things that I really didn't see myself. He kept me informed, gave me updates when needed and and I had complete faith in his management. The standard of MJH is outstanding. The workmanship has impressed not only me, but all my family and friends that have visited, and Cameron continues to be a support even after hand over. We truly never expected this level of service and care from a home builder. I feel lucky to have built with MJH, especially with all the issues the industry is facing. Finally thank you MJH for building our beach escape, and Cameron, you may come around for a beer at any time! We consider you part of the family!

Amy J.
Amy J.NSW
  Verified NSW, Oak Flats

Jodee Shepherd from McDonald Jones South Coast assisted us with our internal, external, and electrical selection component of the build. The systems and processes McDonald Jones has in place to manage this part of the process made the whole journey clear and efficient, and Jodee navigated them seamlessly for us. Jodee’s attention to detail is… Read more ·  1

second to none, and her ability to anticipate our needs and offer creative, practical options we hadn’t even considered was invaluable.

She guided us with patience and professionalism during a stressful time, and even went out of her way to follow up and resolve little things outside her role, showing how much she genuinely cares about her clients. Jodee's commitment to making the process enjoyable for us, despite the inevitable challenges during such an extensive process, was truly remarkable.

What could have been a much more overwhelming process became an enjoyable and exciting experience thanks to Jodee’s expertise and dedication. We couldn’t recommend her highly enough, thank you so much Jodee :)

Margaret H.
Margaret H.
  Verified NSW, Oak Flats

We cant’t stop smiling! – We had our external and interior selection appointments with interior design team member Jodee Shepherd this week. This was the step in our home building process that we were very unsure about. Although we know what we like when we see it, selecting colours and design are definitely not in our skill set and with building our first, and last, home… Read more ·  1

together we wanted to get it right and within budget.

Jodee made us feel at ease from the beginning and after a brief conversation pretty much nailed our needs, wants and ‘style’. She listened, giving information and options without overwhelming us. One of the things we greatly appreciated was the consideration Jodee gave to our budget. She explained the cost of each upgrade, showing the changing total as we went. Having overnight to consider the external upgrades we had made and an idea of some of the larger possible future upgrades, such as lighting, allowed us to make an informed reassessment of our budget, which we increased in the knowledge that we were creating a special place without overextending ourselves. We imagine (and are perhaps incorrect?!?!?) that our home is towards the lower end of a McDonald Jones home spend, but while we were with Jodee felt we were her most important client at the time.

Jodee’s communication has been clear, effective and timely. We would not hesitate to recommend Jodee and McDonald Jones homes to anyone considering building a home or investment property.

We have not stopped smiling since meeting with Jodee and making our selections and are very much looking forward to our electrical selection appointment later in the month.

Cheers Dal and Margi Hayes.

Recent reviews

K.Bowden
K.Bowden3 posts
  Verified NSW, Oak Flats

We could not be happier with the service provided by Benjamin Fernandez at MyChoice Design Studio Oak Flats. Ben helped us discover our style while perfectly balancing practicality for a home with young children, without compromising on design and aesthetics. He was incredibly knowledgeable, professional, and honest throughout the entire process,… Read more

always guiding us towards choices that suited both our vision and our budget. Ben also went above and beyond by answering emails and helping with little design questions and quotes leading up to our appointments. His attention to detail, patience, and genuine care made designing our home such a positive experience. We highly recommend Ben to anyone looking for expert and personalised interior design advice.

Shane
Shane2 posts
  Verified NSW, Oak Flats

This is our second build with MJH and from start to finish our experience was great yet again . We had some unfavourable weather at times but the build still progressed well through to lock up stage. We had the same building supervisor as last time and he delivered once again, reinforcing our decision to build with MJH again. We are extremely… Read more

happy with our new home and would not hesitate in recommending MJH to build your new home. Great value & service and a beautiful new home, Well done MJH and thank you very much!

Tegan
TeganNSW
  Verified NSW, Oak Flats

Every team member we have dealt with has been incredible and we have been so lucky to do our selections with Ben - helping guide us with excellent suggestions and practical advice. Highly recommend! Show details

Alex
Alex
  Verified NSW, Oak Flats

I had a fantastic experience choosing internal and external colour selections with Ben from the Oak Flats Colour Studio. I had a lot of questions throughout and Ben was able to answer all of them immediately, offering expert and helpful guidance that supported my style preference. He was professional and welcoming, and made two very long… Read more

appointments both productive and enjoyable. I left these appointments feeling happy and extremely satisfied with the choices made, and am very grateful to have had Ben as my designer.

Elizabeth
ElizabethNSW4 posts
  Verified NSW, Oak Flats

My husband and I recently completed our external and internal selection appointments with Benjamin. We walked away feeling very content and satisfied with our choices. Our appointments overall were so well managed by Ben. We found him to be very knowledgeable with his styling expertise, colour insight and right down to the finer details in both… Read more

external and internal areas. Ben wasn’t afraid to speak up if he thought something wouldn’t work and equally would give advice where needed. We loved working with him, very straight forward and stress free. Thank you Ben - for your knowledge, guidance and help - we would easily work with you again in the future.

Project Home Builders

Find out how McDonald Jones Homes NSW, Oak Flats (South Coast Office) compares to other Project Home Builders

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Nicholle
Nicholle
  Verified NSW, Oak Flats

I would like to thank Lee, Kim and Brannon for their outstanding service and assistance in preparation for my build. Lee and Kim were extremely efficient and went out of their way to rectify an issue I had with getting the bricks I wanted. They worked extremely hard on numerous occasions to assist me with my external colours and provided… Read more ·  1

professional, experienced recommendations. I would also like to thank Brannon for being very supportive and efficient when I reached out to him for advice through the prebuild process. Thanks again Lee, kim and Brannon.

Yashwini R.
Yashwini R.
  Verified NSW, Oak Flats

We had our selection appointment with Kim who has been very helpful throughout the process. Kim is very professional and knowledgeable which has help us in choosing the best for our built. Would highly recommend Kim at Mychoice studio- Oakflat NSW Show details ·  1

Gerges Michael
Gerges Michael
  Verified NSW, Oak Flats

This our first time building and the Team at oak flats are great especially Jodee. Patient, attentive, very helpful and most importantly very honest. They made the process feel like a breeze. I would definitely recommend MJH for anyone looking to build. Show details ·  1

Alborz
Alborz
  Verified NSW, Oak Flats

Jodee provided invaluable assistance in finalizing our options as an expert internal designer. Her expertise, patience, and attention to detail made the entire process enjoyable and stress-free. Highly recommend her service! Show details ·  1

Daniela R.
Daniela R.NSW
  Verified NSW, Oak Flats

We recently completed our Colour Selections for our new home. We attended a combination of in-studio and remote sessions, and our consultant Jodee ensured everything was well-organised, clearly explained, and aligned with our design vision. Jodee provided expert guidance on every detail — from the external finishes and roof colours to the… Read more ·  1

kitchen, butler’s pantry and bathrooms — helping us balance functionality, style and long-term value. Her product knowledge was excellent, and she took the time to explain the pros and cons of each choice.

We especially appreciated Jodees patience and attention to detail while finalising our selections. She ensured all items were documented accurately and helped us make confident decisions.

Ben
Ben
  Verified NSW, Oak Flats

Ben was absolutely fantastic to work with during my internal selections at McDonald Jones Homes. He understood my style perfectly and made the whole process easy and enjoyable. His eye for detail and genuine support made all the difference! Show details ·  1

Jayne
JayneNSW
  Verified NSW, Oak Flats

With an exceptional level of expertise and a deep understanding of his field, our consultant Ben has brought clarity to complexity and confidence to decision-making for us as the client. Show details ·  1

Nikola U.
Nikola U.
  Verified NSW, Oak Flats

We sat for our 9am appointment which Jodie came right out on time! Coffee or drinks to start with Very professional outlining what we like and want was professional and accurate We made changes towards the end because we were over our budged and she done it with a breeze No stress Very lovely service from all the team Show details ·  1

CJP
CJPNSW2 posts
  Verified NSW, Oak Flats

A superb experience from start to finish. From initial sales, Oak Flat appointments to finish.Ultimately we had the best, most organised and communicative site supervisor, he is McJones greatest asset. Show details ·  1

Project Home Builders

Find out how McDonald Jones Homes NSW, Oak Flats (South Coast Office) compares to other Project Home Builders

Know better, choose better.

Compare all
Emily
Emily
  Verified NSW, Oak Flats

I have had an amazing experience throughout the internal and external design selection appointments with my interior designer Jodee. Jodee is amazing and has a wide range of knowledge. Jodee has made the experience of building my first home an exciting experience. Building your first home can be so stressful with a lot of decisions to make,… Read more ·  1

however Jodee worked with me to make this a happy memorable experience that I am so great full for.

I would recommend McDonald Jones home to any home buyers, especially first time home buyers the whole process and organisation makes building your home so much easier to stick to your budget and select the the design that personalises your home.

All of the staff have been so wonderful throughout my experience and you feel so welcome, it is like walking into your own home as everyone treats you with so much respect and kindness.

Amelia
Amelia
  Verified NSW, Oak Flats

Our entire experience with McDonald Jones has been fantastic. From our first meeting with the sales agent, planning and selections all the way to the recent completion of our build. Every team member has been great to deal with, helpful, easy to communicate with and thorough at their job. Our build was completed in great time with zero major… Read more ·  1

issues and any questions, queries or slight hiccups along the way were dealt with promptly. Our site supervisor has been fantastic through our build period and we are very happy with our new home! Build came in at very close to original tender price (slightly over but this was communicated to us at every stage and we also had many allowances come in under what was estimated and were credited these back).

Cheryl and Paul
Cheryl and PaulNSW
  Verified NSW, Oak Flats

Our new home journey – Braemar display centre. From the first time we walked through the door, Tracey and Liam greeted us with smiles and a warm friendly manner. We mentioned the block of land we were purchasing and straight away they guided us with potential home designs to suit our block of land and a list of choices to think about when designing a home. Once we… Read more ·  1

decided the Azura was our new home design, Tracey assisted us with her experience and her cut & paste flair to achieve our dream home design. Tracey and Liam’s product knowledge, professionalism and communication skills has made our new home journey so far a very pleasurable experience. My Choice Studio Oak Flats . Our first visit to the My Choice studio was an eye opener. We were warmly welcomed at reception, followed by a meeting with Katherine Pleskun who ran through the process of the appointments. Katherine gave us very helpful tips on what think about and things to research in preparation for our next appointment with the planning stage. Our next appointment for the Contract Plan & Scope of works with Allison Parnell allowed us to discuss the finer details and make slight adjustments to the plan with ease. We now have the desired layout of our new home. We then met with Brannon Kennedy our Project Coordinator who guided us through the details within the Building agreement. It is good to have a point of contact like Brannon. Next was our External selections & Internal selections open studio appointment. Jodee Shepherd assisted us to finalise our external design colour and texture scheme and gave us a preview of our internal selections choices for the next appointment. Jodee also met with us for our Internal selection appointment which involved everything from colour & flooring choices, kitchen design, door handles, locks etc. This day was a big day, however with Jodee’s expertise it made the day flow seamlessly. Our final design appointment was with Katherine for the Electical selections. There is so much to think about but once again Katherine presented her extensive knowledge making the appointment run smoothly. The whole team at the McDonald Jones Homes My Choice Studio in Oak Flats were so friendly, knowledgeable, have a wealth of experience and were able to help us achieve our dream home.

Natalie
NatalieNSW6 posts
  Verified NSW, Oak Flats

Exceptional staff – Throughout our building journey two McDonald Jones professionals stand out most to us. My husband and I had a wonderful experience choosing our interior and exterior selections for our home. Kim Thomas from the Oak flats MyChoice design studio was so thorough and took her time to inform us of all the little design features we could choose for our… Read more ·  1

home. Kim has a great knowledge of all the products McDonald Jones Homes have to offer. Kim showed us new tile ranges available; she gave us ideas of design elements we could add to our home that we may not have thought about initially. Kim has a very friendly and professional manner and is very patient, we did not feel rushed to make decisions and I love that she gave us ideas for our home that would elevate its design and asthetic. Kim was also kind enough to fit us in early for our MyChoice studio walk-through appointment when we finished our tender and plans appointment earlier than expected.

George Bedelovski has helped us greatly in choosing our home design and tailoring it to our needs. We have had to sign three tenders now as a result to our developer having huge delays on registration of our land. Each time George has been greatly helpful, he has worked hard to bring down the cost of our home design so that it stayed within our budget. George has always been patient and understanding and taken his time with us to ensure our home designs were exactly as we wanted. He has helped us through each of our three tenders. Our previous contract was going to incur a hefty price increase due to new basix laws, George was able to bring those costs down through our new tender and adding inclusions which weren't available to us with our previous tender.

George was so thoughtful that he took time to call us personally after our Tender and Plans appointment to ensure it all ran smoothly. George is a very lovely man, kind and professional.

Overall, my husband and I have found McDonald Jones South Coast to be professional, kind, approachable, patient, knowledgeable and thoughtful. I could not fault McDonald Jones homes South Coast. I am happy I chose this company to build our first home, and I would recommend them to anyone who wanted advice on who to build their home. McDonald Jones homes built my dad's home many years ago and he has never had any issues with his home, I have a friend who also built with McDonald Jones and her home was completed without any issues. And we currently have friends who are in the process of having their home built with MJH. So far they have said their build has gone smoothly and MJH have not wasted time in getting stuck into the build and getting things done.

My husband and I can't wait for our home to be built at the start of next year.

Lyn Nikolich
Lyn NikolichNSW
  Verified NSW, Oak Flats

Excited for the build – Today we choose our internal fit out with Kim Thomas at Oak Flats. It is a huge day and could have been very overwhelming but with Kim’s gentle approach and patients we got it done and we are very happy with our selection Show details ·  1

Andrew
Andrew
  Verified NSW, Oak Flats

Excellent interior design consultant – We have recently completed the pre-construction stages of our build. We have been guided through this process by Interior Design consultant Ben from the South Coast office. Ben has been nothing but outstanding, knowledgeable and very open to our questions and ideas. Ben has made some great suggestions and made this stage of the process as smooth as it could be. We’ve really enjoyed our interactions with Ben and would recommend him to anyone. Show details ·  1

Lynch J
Lynch JNSW
  Verified NSW, Oak Flats

Great building experience - 5 Stars! – Our site supervisor Tim Finn was outstanding. Delivered our forever home on time exceeding our expectations across all areas making the building process painless and enjoyable. Very happy, 5 stars! Show details ·  1

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Colesy
ColesyNSW2 posts
  Verified NSW, Oak Flats

Excitement Turns To Disappointment – Happy with the layout and most of the house. However my advice for anyone building or about to sign a contract, don't make your final payment until all items noted during your Practical Completion Inspection have been rectified. We had PCI on the 17th of December and because our house had been sold we had to make our final payment so that we… Read more

could get floor coverings down before we moved in. We were assured that all items would be fixed. Here we are, 5 months after PCI, not 1 item has been completed!!! My advice would be to have an independent building inspector go over the house with you during PCI and unless you absolutely have to move in, don't make your final payment until all PCI issues are resolved. We completed the 90 day warranty form mid March and currently waiting to see if warranty department are any better than construction.

McDonald Jones Homes
McDonald Jones Homes    

Hi Colesy, We are disappointed to hear of… Read more (+2 replies)

Kristen Storm
Kristen Storm2 posts
  Verified NSW, Oak Flats

Colour Selections – Recently completed our internal and external selections with Jodee at the Oak Flats office. She was so helpful and respected our budget, understood what we were after design wise (colours, materials) and she was able to lead us in the right direction and completed both of our appointments in good timing. Show details ·  1

Samuel M
Samuel M
  Verified NSW, Oak Flats

Ben Fernandez was outstanding – Benjamin Fernandez was the most helpful, insightful, honest and professional designer we could have hoped for. We sincerely appreciated our time with him, and feel extremely confident going into the build that he has prepared our home to look as beautiful as it can be from day one. Thank you!! Show details ·  1

Vicki
Vicki2 posts
  Verified NSW, Oak Flats

Internal selections experience – This timely internal selections appointment was a pleasure with my design consultant Kim. She had the knowledge and the patience required, especially that I tend to second guess my selections, Kim was very reassuring. A very nice experience, thank you. Show details ·  1

Emma
Emma3 posts
  Verified NSW, Oak Flats

A TRUE ASSEST TO MCDONALD JONES – Our site supervisor Brad was absolutely incredible! Truly phenomenal. From the very beginning of our construction right till the end he was so professional, friendly, informative & supportive. Every step of the way we were kept up to date & nothing was ever a problem. We feel beyond blessed to have worked with Brad & are so pleased with our… Read more ·  1

home. We cannot be anymore thankful for all Brad done for us. A TRUE ASSET TO MCDONALD JONES HOMES Well done Brad, what a fantastic person you are! Keep it up!

Lana
Lana
  Verified NSW, Oak Flats

Great experience – Had a wonderful experience especially thanks to Ben. He was super friendly, really knew what he was talking about and happily took his time helping us in making choices with our design. We also never felt any pressure to purchase upgrades that weren’t needed and he even helped us to save some money! Show details ·  1

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