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Metricon QLD, Robina

Metricon QLD, Robina

4.5 from 650 reviews

Reviews

(527)
(58)
(7)
(10)
(48)
  • Site Admin
    4.5 (100)
  • Timeliness
    4.6 (104)
  • Plumbing & Waterproofing
    4.5 (84)
  • Flooring
    4.6 (82)
  • Build Stage
    • Post-Construction (129)
    • Mid-Construction (31)
    • Pre-Construction (25)
  • Structural Integrity
    4.6 (88)
  • Electrical & Lighting
    4.6 (86)
  • Incentivised Review Yes (1%) · No (99%)
  • Customer Service
    4.6 (126)
  • Transparency
    4.4 (89)

B Hawes

B HawesHunter Region, NSW

  • Verified customer

Fantastic Supervisor

published

I recently had a Metricon 'Macchiato 17' home built in QLD, [Number Removed]. The process went very well considering I live in a different state not being able to view the property during the build. I was extremely happy with our supervisor, [name removed]. He was always my 'go to' person because he'd always answer my calls or call back asap. [name removed] went above and beyond expectations at handover to keep my new turf alive when I was unable to get up to QLD to deal with it. Thanks [name removed]!
There was no hidden costs or surprises, over all I very happy with Metricon.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Metricon
Team M.Metricon

  • Verified customer

Cracked Slab

published
Build StagePost-Construction
1 comment
Metricon
Team M.Metricon
M.Cox

M.CoxSouth East Queensland, QLD

  • Verified customer

Love where you live.... It's hard to love something that is built by monkeys

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2018
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1 comment
Metricon
Team M.Metricon
Mark Wilton

Mark WiltonAU

  • 2 reviews
  • Verified customer

Knockdown rebuild with Claremont 37

published
Customer Service
Timeliness
Electrical & Lighting
Transparency
Build StagePre-Construction
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1 comment
Metricon
Team M.Metricon

Richard Falwasser

Richard FalwasserSouth East Queensland, QLD

  • Verified customer

Very honest & upfront

published

We have yet to commence building but so far we have been very happy with both v & the staff at Studio M.
Building a new home is daunting enough, however my wife & I have already done this once but have still enjoyed the advice & help [Name Removed] in particular has offered in these early stages.

Customer Service
Transparency
Build StagePre-Construction
Construction End DateJuly 2020
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1 comment
Metricon
Team M.Metricon

Jake

JakeSouth East Queensland, QLD

  • Verified customer

Made it very easy

published

Build was very well managed site supervisor gave weekly updates and kept us very well informed of what was happening
Quality of the property was on par with what we saw in the display home
No issues have arisen since being in our house but if any were to the process seems very simple
Cost was on point to what we were initially told at the very beginning
All in all very happy with our house

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Metricon
Team M.Metricon

Jake, thank you so much for your lovely review. It's great your Site Manager was well-organized, transparent with communication and made your building experience seamless. Thank you again for your review, we really do appreciate it. Tiffiny


  • Verified customer

Amazing site manager, fantastic build!

published

The house went up in 5 months, way ahead schedule. Our site manager was fantastic, informative, transparent and all round great bloke. I cant fault the build process. Jobs were done well, and efficiently.
My only comment is pre-construction phase was very overwhelming as a first time builder, and some small things we asked for in the contract were overlooked at the stage of preparing the plans which we didn't pick up before we signed, so a tip to first time builders, read and re-read, then cross check every item in the contract and the plans, don't be afraid to ask for changes before you sign! Ultimately though great job and beautiful home has been constructed

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
Metricon
Team M.Metricon

Ayden

AydenSouth East Queensland, QLD

  • Verified customer

Extremely happy in our forever home!!!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
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1 comment
Metricon
Team M.Metricon
Debbie W

Debbie WSouth East Queensland, QLD

  • Verified customer

Love My Signature Unique Design

published

I chose to build with Metricon as they offered a whole package from designing my house, preparing the plans and building. The experience at Studio M was amazing and such an easy way to pick all your finishes in one place. I did find it a bit frustrating at times dealing with the admin side of things leading up to the build start date, however once I had my building manager appointed, the whole process could not have gone smoother. Thanks [name removed] for looking after the build so professionally, and being so patient when a few things had to be changed, and thanks Metricon for the quality of my new home. I can't wait to move in.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
Metricon
Team M.Metricon
Matt

MattQueensland

  • Verified customer

Excellent

published

Very happy with Lindsay / Metricon team and the build
We where very happy with [Name Removed] the building manager and the Metrication build team. We are very happy with the rebuild property and the speed at which it was completed. The quality is great and we have a great house. We would recommended Metrication and Lindsay and the team.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
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1 comment
Metricon
Team M.Metricon

  • Verified customer

Made it all come together

published

No one can disagree that without great foundations, nothing substantial can be built. Right from the start, [name removed] of Metricon at Harmony, Palmview Display Village, took control and made my home come together beautifully. It's not all done yet, but it's been a breeze so far. Thanks heaps [name removed]

Customer Service
Transparency
Build StagePre-Construction
1 comment
Metricon
Team M.Metricon

Myers

MyersSouth East Queensland, QLD

  • Verified customer

Site Manager - [name removed] very organised and has done an excellent job so far

published

Still under construction lock up stage. We are very happy the way things are progressing so far. Looking forward to moving into our new home early next year. We are very impressed with our site manager who is very approachable and has done an excellent job so far. [name removed] good job, you need a bonus

Customer Service
Site Admin
Timeliness
Transparency
Build StageMid-Construction
Construction End DateFebruary 2020
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1 comment
Metricon
Team M.Metricon

Fantastic to know you're happy with how construction is travelling so far and that our Site manager has been excellent to work with! Thank you again for your review Myers, we look forward to the upcoming stages of your build. Thanks, Tiff


Murray Clark

Murray ClarkRichmond-Tweed, NSW

  • Verified customer

Poor quality of exterior paint

published
Build StagePost-Construction
4 comments
Metricon
Team M.Metricon
Murray Clark
Murray Clark

Thank you Daniel. Look forward to hearing from you.

Metricon
Team M.Metricon

We appreciate you taking the time to highlight your current situation, Murray.
Your comments are noted and will be addressed with our Construction Management Team.
Kind Regards, Daniel - Metricon Customer Care.


Sonia

SoniaSouth East Queensland, QLD

  • Verified customer

Excellent customer service from [name removed]

published

We are at the early stages of our build, but so far the process has been very positive. Our Sales Consultant has been excellent, very helpful with nothing being too much trouble. We had a specific criteria for our build, [name removed]'s knowledge and experience shone through and helped us attain the end result.

Customer Service
Timeliness
Build StagePre-Construction
Construction End DateMay 2020
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1 comment
Metricon
Team M.Metricon

Thank you for your beautiful review, Sonia. We love knowing your New Home Advisor has been excellent to work with and your experience with her has been fantastic. We are looking forward to the upcoming stages of your Metricon journey. Thanks, Tiff

Dympna

DympnaSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Beautiful Home

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
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1 comment
Metricon
Team M.Metricon
solar

solarSouth East Queensland, QLD

  • 17 reviews
  • Verified customer

A lot of frustration - but satisfied in the end

published

Its our second build with Metricon.
What a difference 4 years has made to Metricon's administration! Far too lengthy, and frustrating now - even when they make an error they don't apologies or even acknowledge it. Not recommended due to the stress and timeliness involved with their Administration. It is a shame as once the site Supervisor took over, [Name Removed], it was smooth sailing! [Name Removed] is personable, approachable and professional.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
3 comments
Metricon
Team M.Metricon
Metricon
Team M.Metricon
solar
solar

Violet C.

Violet C.South East Queensland, QLD

  • Verified customer

An excellent experience

published
Customer Service
Timeliness
Structural Integrity
Transparency
Build StagePre-Construction
Construction End DateMarch 2020
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1 comment
Metricon
Team M.Metricon

  • Verified customer

The best customer service experience.

published
Customer Service
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
See all answers
1 comment
Metricon
Team M.Metricon

Li M.

Li M.South East Queensland, QLD

  • Verified customer

Excellent Experience

published

Metricon consultant [name removed] gives us really good suggestion and helps us to choose the perfect home to fit our land. He's really patient and welcome especially he can speak our language which makes easier to communicate the idea. We just signed the contract and so far we are really happy.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Metricon
Team M.Metricon

  • Verified customer

Our sales guy was A1. Set everything up for a seamless build and excellent experience

published

Sales through to build, everything went well. Quote/contract to build versus actual costs were very accurate, Thanks to the estimated allowances. The workmanship was very good. Any issues were resolved without question. Once the build process begins, they are fairly rigid with any changes so it's important to invest time upfront in your planning and you won't be disappointed.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Metricon
Team M.Metricon

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Questions & Answers

Leigh

Leighasked

Has anyone built a Metricon home in Brisbane's South West? Would love to hear about your experience, especially the quality of the finish and resolution of any issues you may have had a long the way . Thank you

1 answer
Metricon
Team M.Metricon

Hi Leigh, Thanks for asking... it's great to get other peoples point-of-view. Everyone's experiences can be different from such a large and emotional purchase... Should you have any direct product or process questions, you are more than welcome to contact a member of the Metricon Customer Service team on 1300 METRICON (638 742). Alternatively, visit metricon.com.au for more information.
Have a great day and happy New Year.
Tiff


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