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Benjamin P.Metropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Great quality and fast build time
From signing the contract to moving into our new home was less than 6months.
The site manager and all the office staff were great to deal with.
I have had some small maintenances issue that have all been fixed with extremely fast.
Would recommend other to build with Metricon and will probably build again.
1 comment
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Matthew H.
- 3 reviews
- SA, Parkside
- Verified customer
A great builder who strives for excellence.
I've lived in my beautiful new Metricon house for over a year and thought this would be the time to write a review. For most of us, building or buying a house is the most expensive endeavour we will ever undertake. For this reason, I've made this a comprehensive review and will split into 3 areas.
1) Metricon specific review: My experience with Metricon.
2) Things to keep in mind when selecting a builder: There are a few sub-optimal traits of the building industry in general that I have observed. I have not penalised Metricon for this in my ...Read more
review, but instead added a section of things that I learned during the building process and my advice on what to look out for. 3) All the non-house related things to do with building a house. Part 1 - Metricon review. Metricon have built me a beautiful house. It is perfect and I couldn't be happier with the outcome. The quality of Metricon's workmanship is incredibly high and it shows in the end result, where it is very difficult if not impossible to find fault with any of the finishes. In my case I believe this is down to (1) A very good supervisor who cared about the outcome as if it were his own house (2) Very experienced and high quality tradespeople, most of which I'm told were actually involved in doing work in one or multiple display homes.1 comment
Team M.Metricon
We thank you for sharing such a detailed review Matthew! When reading over all of the information provided above, we are ecstatic to hear that your overall Metricon experience was informative and know... Read more
ledgeable but most of all, we are happy to hear that you felt supported throughout. We aim to provide great Customer Service along with great quality builds and it sounds as though you were given just that and love where you live! We will be sure to pass this feedback onto the relevant team members and management for you. Thanks again for taking the time to share your experience and wish you nothing but beautiful memories in your incredible Metricon Home. BonnieSimilar opinion? Write a review on ProductReview.com.au!
Michael Metropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Great experience building with Metricon, SA.
Overall, we had a great experience building with Metricon in SA and would build with them again.
The build process from contract sale to handover took just over a year, which is fantastic given we built the Fortitude 37 to a high specification, and timing crossed over with Christmas and COVID-19 closures.
We are very happy with the team that we worked with end-to-end, everyone was professional and questions were always responded to within 24 hours. [Name Removed], our site supervisor, was fantastic, providing regular updates and scrutinising the build as if it were his own home. We were very lucky to have [Name Removed] allocated to our build.
1 comment
Team M.Metricon
What a fabulous review of our South Australian team, Michael! We loved reading how smooth the team has made your building experience from start to finish, we will ensure your feedback is passed onto ... Read more
them. Congratulations on your new home and thank you for taking the time to leave a review. Much appreciated! Philipa National Customer CareSimilar opinion? Write a review on ProductReview.com.au!
Find out how Metricon SA, Parkside compares to other Home Builders
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CarissaMetropolitan Adelaide, SA
- 4 reviews
- 4 likes
- SA, Parkside
- Verified customer
It all fell apart after the sale
- took 13 weeks to receive first draft plans and fixed price quote
- quote was circa $90k over our initial quote with some standard bolt ons to the floor plan under quoted by more than half the cost.
- the first draft of plans was riddled with errors including proposed location of home. I’m unsure how plans can be issued with so many errors and not to spec requested.
- requested a meeting with the sales manager, her manager and designer and despite meeting being pre booked, not one attended the teams meeting
- refunded of intial deposited was processed without any issues
Over priced compared with a custom builder and glad we jumped ship before it was too late.
1 comment
Team M.Metricon
Hi Carissa, we do apologise for the delayed response to your review as we looked in to the concerns raised. Although the design confirmation time frame experienced was lengthier than ideal, with some ... Read more
drafting and operations challenges faced during this process, your plan was amended from the initial consultation that took place with your New Home Advisor. As we worked to incorporate requested home features, the revised inclusions, upgrades, and plan re-draws to accommodate the brief, did lead to an increased quote in comparison to that which was originally advised. In reference to the management meeting scheduled, unforeseen display walk-ins impacted the capacity to service face to face customers while continuing an uninterrupted video meeting. We understand this was explained at the time, with an understandably disappointed agreement to reschedule. We thank you for taking the time to share your review whilst allowing us the opportunity to follow up and respond, and we do from here wish you all the very best with your new home build ahead. Kind regards, Emmi – Metricon Customer Care customercare@metricon.com.auSimilar opinion? Write a review on ProductReview.com.au!
Patrick K.Metropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Great experience with first time build
We built our first home with Metricon - a three bed, two bath house - and had a fantastic experience.
The people we dealt with at Metricon were all very helpful and guided us perfectly through the whole process, from new home adviser [name removed], to our pre-site manager [name removed] and then our site manger [name removed].
We love our new house and there were no major issues prior to handover or once we moved in.
I would recommend anyone building a new home to look at going through Metricon.
They were always helpful and professional, even during the COVID lockdown period.
1 comment
Team M.Metricon
Congratulations on building your first home, Patrick K.! We're thrilled to read that you've had a fantastic experience building with the team! We'll be sure to pass on your feedback onto them.
All t... Read more
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- SA, Parkside
- Verified customer
Fantastic, Stress Free Experience and Quality Finishes
Our building experience with Metricon was AMAZING! We have built once before with another builder and the two experiences couldn't have been more different. Metricon were genuinely interested in ensuring we got the house of our dreams, while also providing valuable advice on where we could exercise restraint. The site supervisor we were assigned was a superstar and somehow made the construction phase something that we could simply sit back and let happen - no worry, no stress and no concerns over things being done properly. He was insisting on...Read more
fixing things that we didn't even notice as problems, which I am truly grateful for - and I am known for being a pedantic perfectionist! Of course, every build has its challenges however because of the diligence of my SS, I had complete confidence that things would be taken care of and delivered to a high standard - he never once let me down. He went above and beyond on many occasions and made it a collaborative experience by ensuring we were always kept informed, consulted us when necessary to give us the best possible outcome, yet didn't overburden us with details or try to 'pass the buck' when challenges arose. He even took on responsibility for things that he had no obligation for, but made the world of difference to us. I honestly can't believe how easy the construction phase was and the quality of the finished product is second to none. Metricon used streamlined processes with distinct stages so that you always know what's coming next and are given an opportunity to review before moving to the next phase - I really appreciated this approach. If I were to offer a suggestion for improvement, it would be to simplify the pre-site paperwork. In particular, it would be useful to have one continuous document that changes are reflected on rather than separate documents issuing each time, as it was quite time consuming to continuously reconcile them to ensure the correct items were included / excluded. It would also be really great to have an electronic catalogue of all the standard selections and upgrades that can be made so that clients can review these before attending Studio M so that people who have a reflective nature can spend adequate time considering their colour selections and product choices ahead of locking them in on the day of the appointment. Honestly, these are minor blips in an otherwise fantastic build process. For people attempting to choose a builder, please consider more than just the cost. While Metricon may appear to have slightly higher base prices, the range of inclusions and quality of their fittings, fixtures and workmanship is generally of a much higher standard. Their process is also much more likely to result in a quality product as it is done incrementally and you know exactly what you are getting throughout the journey. I would not hesitate to build with Metricon again - they were brilliant.1 comment
Team M.Metricon
What a fantastic review, thanks Nicole W! We're thrilled to read you've had an amazing time building with us and that the team were able to make it a smooth journey for you! Sounds like you have bui... Read more
lt an excellent working partnership with your Site Manager, great communication and trust definitely makes the process go more smoothly! We will ensure your feedback is passed onto the team so they can celebrate a great build with you. We will pass your suggestions regarding the pre-site paperwork onto the management team for review. Congratulations on your beautiful new home and we hope you love where you live for many years to come! PhilipaSimilar opinion? Write a review on ProductReview.com.au!
Nic FouraMetropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Absolutely love my first home by Metricon
The whole building process with Metricon was really great. It was my first home and my first build and I really had no idea how to do any of it but the team at Metricon were so friendly and helpful that I felt well informed from the start and confident my build would run smoothly.
I had a brilliant new home advisor who went above and beyond, giving advice on how to choose the right block of land and assisting with numerous queries during the initial stages of choosing a home design. He helped to choose and modify a home design that would get t...Read more
he most out of the shape and size of my land and that included all of the features I was after in a first home. My pre site manager was also wonderful -extremely helpful and patient with selections and very flexible with a few changes I made. My site manager managed the build extremely well, with completion in 5 months and so far no structural / building issues (I have been in the house for 4 months now). There were a few minor issues at completion (a scratched window & leaking down pipe) that were fixed promptly once I reported them after moving in. Overall, I'm really happy with the quality of my home and so happy I chose to go with metricon, a speedy, stress free build with excellent customer service. Building permit number: [Number Removed], Tanunda 18, site supervisor: [name removed]1 comment
Team M.Metricon
Exciting times! Congratulations on your first build & first home, Nic Foura! We loved reading that the team were able to walk you through the process and answer all of your questions to make you feel ... Read more
at ease for what can be a daunting time for many. We'll be sure to pass your feedback onto the team supporting you build! Thanks for taking the time share your experience and we hope you love where you live for many years to come! PhilipaSimilar opinion? Write a review on ProductReview.com.au!
JosephineMetropolitan Adelaide, SA
- SA, Parkside
- Verified customer
First time building and had a wonderful experience with Metricon
From the sales team to our site manager, everyone we dealt with was highly professional and helpful. Every step of the way went smoothly and on time (apart from COVID restrictions). If there were any issues they were solved quickly. Our site manager, [name removed], was everything you could want in a site manager - extremely professional, helpful, thorough, excellent communicator, supportive and you could always get in contact with him.
The quality of our house has surpassed our expectations and we would highly recommend Metricon as your builder. They have built our dream home... but if we every built again we wouldn't hesitate to use them!
1 comment
Team M.Metricon
Thank you for taking the time to share your experience, Josephine! Sounds like your Site Manager has gone the extra mile to ensure a smooth, quality build which we loved reading. We will be sure to... Read more
pass your feedback onto the team. Congratulations on building your dream home and we hope you love where you live for many years to come! Philipa National Customer CareSimilar opinion? Write a review on ProductReview.com.au!
Alessandro BMetropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Would I build again with Metricon? Absolutely!
Would I build again with Metricon? Absolutely! My wife and I built our dream home with Metricon. The entire process was made as easy and seamless as possible and we felt valued and looked after. Metricon kept every promise they made and the house they built for us is of very high quality and good value for money.
Our site manager stated that he would only hand over the keys to us if he had been ready to move in the home with his own family. His attention to detail shows that he meant it. Any issues were promptly addressed throughout the build...Read more
and only very minor post-build issues remain, which we are confident will be addressed, as our site manager clearly stated that his job doesn't end at handover. In fact, he has already visited the home to check how things are going and has taken note of any outstanding imperfections. Metricon has great designs that can adapt to a variety of blocks and requirements, and a nice range of selections and upgrades. We were assisted to find the best materials and choices to make the house look beautiful and cohesive. The project was very well managed and Metricon showed great awareness of encumbrance requirements and how to meet them in the most cost-effective way possible, without sacrificing quality. There were no surprises, the price we were quoted after our selections is the price we paid. At the same time, Metricon showed adaptability to non-structural changes to ensure we were happy with every detail. The build times were faster than we expected and Metricon met the timelines they estimated. On handover day we were given the keys to a beautiful home that had everything we needed, including items that are often implemented after handover, such as blinds, driveway, etc. We are very happy and feel that we're living in a display home every day!1 comment
Team M.Metricon
Thank you for taking the time to write such a fabulous review, Alessandro B!
We are really please to read how happy you are with the quality and value for money of your build. Sounds like you have b... Read more
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Find out how Metricon SA, Parkside compares to other Home Builders
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- SA, Parkside
- Verified customer
Water leaking into garage from boundary wall. Metricon won’t fix even after getting an independent inspector’s report!
Our house from Metricon’s designer range was completed in July 2019. Ever since handover, we noticed a damp concrete edge with salt damp along the inside boundary wall of our garage. The garage floods during times of heavy rain. The concrete edge and internal wall are displaying moisture levels well beyond what is acceptable. The insulation batts within are soaked and the skirting board swollen and bulging.
We have been in talks with Metricon about this issue from August 2019 to June 2020. We engaged 2 building inspectors, a landscaper and ev...Read more
en our home insurance, all of whom have suggested it is a building fault. Our specialist inspector performed a small area of testing to reveal that the concrete upstand was not built to the engineer’s specifications, the waterproofing provided was unsatisfactory and certain components were missing, resulting in water leaking through the boundary wall. They are still not acknowledging any responsibility for their defective work, probably because it will be costly to rectify. We’ve already spent over $2000 getting inspectors to investigate this and to write up a legal report, which you would think is enough to incite action. It appears we will need to take it to the CBS or a lawyer next, which will cost even more money. What’s worse is that the Head of Warranty is purposely giving us the runaround, delaying responses, making excuses and never replying when she says she would. We tried to reach out to other higher positioned staff at Metricon, but have received no replies to voicemails or emails. We have tried to be reasonable and just requested for the non-compliant work and associated damages to be fixed, but to no avail. Metricon has treated us appallingly when they ironically pride themselves on their seemingly good reputation, which was our reason for selecting them in the first place. Their negligence and unprofessionalism with regards to this incident has caused us great distress, which has eaten up almost a year. If you are considering a build with Metricon, please bear in mind that if they can do it to us, then they can do it to you. We do not recommend building with Metricon.2 comments
Team M.Metricon
Thanks for raising concerns, Jimmy and Anne-Marie. We're currently looking into this and will be in touch with more information via email once we've reviewed the details relating to the points highli... Read more
ghted above. Should you wish to contact us in the meantime, we can be reached at customercare@metricon.com.au. Emily - Metricon Customer CareTeam M.Metricon
Hi Jimmy and Anne-Marie, we're aware our team is working with you to address the concerns raised. They will continue to provide assistance throughout the resolution process and we remain available vi... Read more
a customercare@metricon.com.au should you wish to contact us. Emily - Metricon Customer CareSimilar opinion? Write a review on ProductReview.com.au!
Jeffrey and YvonneMetropolitan Adelaide, SA
- 2 reviews
- 11 likes
- SA, Parkside
- Verified customer
Cracking, Water leaking, Definitely NOT the Best...Trust Mislocated
We built our home with Metricon about five years ago. There have been numerous issues and headaches with the house including, but not limited to,
- Cracking: Just recently we found several brick cracks on our exterior walls. One of them is more than 2.5 meters long (a vertical line from the top to the bottom across the middle of more than 20 bricks). Cracking is actually not a new issue with the house. We had complained to Metricon about several cracks (on our balcony pillars, interior skirtings, door frames, etc) before. Metricon always r...Read more
eplies that everything is up to industry standard and the new house requires time to settle down. But this time, cracks are on the exterior walls and very long. We are highly concerned about whether there is some issue with the house's supporting foundation and whether this will do further damage to the house. We hired a local reputable brick repair company, Adelaide Brick Repair, to investigate the issue. They said those cracks are very unusual based on their long industry experience and suggested using a specialized camera to go underneath and check if there is water leaking with the drain. We reported this to Metricon. While this is indeed a possibility based on some news with cracking Metricon House (https://amp.theage.com.au/national/victoria/metricon-ordered-to-rebuild-fouryearold-cracking-melton-west-home-20141211-1257il.html), Metricon refused to check this. Instead, Metricon blamed on thermal expansion from the Sun exposure and movement of slab due to natural settlement of soil, and said they would not do anything for those cracks. Come on. The house was built five years ago, and the house is still moving? If it is the case, how 'easily movable' is Metricon house? Also, we ask around our neighbors whose houses are on the same piece of land and there is no crack with their houses. How come Metricon house has cracks while other houses on the same piece of land don't? We cannot think of any other answer than the difference in the builders’ quality. Furthermore, how can Metricon blatantly admit that simply Sun exposure can cause long cracks on exterior walls of Metricon house? If this is the case, how fragile is Metricon house? We are just an ordinary family and feel hopeless to argue with a massive builder like Metricon. Metricon would rather spend a great amount of money on TV commercials and massive advertising than be more focused on avoiding causing and solving issues like these. The quality-to-price ratio is low. Evidently they are just one of those ‘typical’ builders - houses may look nice in the advertisement but in fact give homeowners numerous headaches to worry about and frustration to regret about. Metricon is no better than them, definitely NOT the best. We feel our trust is mislocated.5 comments
Team M.Metricon
Hi Jeffrey and Yvonne, thanks for sharing your feedback and raising your concerns. We're looking into the points highlighted and will provide further information to you via email as soon as our inves... Read more
tigation is complete. We can be contacted directly at customercare@metricon.com.au should you wish to get in touch with us in the meantime. Emily - Metricon Customer CareTeam M.Metricon
Thanks again for your feedback, Jeffrey and Yvonne. Your comments have been shared internally with our leadership team and we've emailed you information relating to your concerns along with the findi... Read more
ngs from the engineer who attended. Should you have any further queries relating to this, please feel free to contact Service & Warranty via SAServiceWarranty@metricon.com.au. Emily - Metricon Customer CareWhy does Metricon shy away from answering our inquiry regarding not put in the control joints as per the engineer’s design? Your engineer never spends one single minute inspecting the issue on site. ... Read more
And now he can confirm the cause remotely? Wow, your engineer is so talented. Our neighbor is a submarine engineer and he reckons this is not right. As mentioned, we hired an independent inspector, Beyond Built Inspections, to investigate the exterior wall cracking issue. The situation is not as simple as Metricon claimed. The independent inspector reckons the builder has not put in the control joints as per the engineer’s design, which can cause the cracking issue. In fact, the long crack is getting bigger and we also find new small cracks around the same corner recently. We request Metricon to properly fix the cracking issue as soon. If Metricon chooses not to be responsible for the issue, we will lodge an official case to SA Consumer Affair and Business Services.Similar opinion? Write a review on ProductReview.com.au!
Jacki VMetropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Excellent Experience
The whole experience was excellent from start to finish. Our site manager [name removed] was great to deal with, very professional and easy to approach. The quality of the build is exceptional. The few very minor issues we had (scratched window, oven gas leak, door seal) were repaired almost immediately without fuss. We highly recommend building with Metricon and would build with them and happily use [name removed] again.
Merricks 34 Como
1 comment
Team M.Metricon
What a wonderful review, thanks Jacki V! We're really pleased to read you've had an excellent experience from start to finish and most of all, impressed with the quality! Congratulations and we hope... Read more
you love where you live for many years to come! Philipa National Customer CareSimilar opinion? Write a review on ProductReview.com.au!
MLP52Metropolitan Adelaide, SA
- 8 reviews
- 2 likes
- SA, Parkside
- Verified customer
Wonderful experience
I highly reccomend building with Metricon Adelaide. I have now been in my home for 2 years and could not be happier with the whole process from sales, construction to after sales service. Their responsiveness and professionalism at each stage has been terrific. Absolutely no issues with unexpected costs arriving, everything was very transparent and agreed upfront. Top quality tradesmen are employed which is reflected in the quality of their homes. I had many special requirements that I wanted included and they were very patient to work with me ...Read more
on achieving the customized build. As can be expected with any build there maybe some minor defects to be rectified. My previous experience with another builder was very poor non existent after sales service. I was so impressed with Metricon's after sales service to rectify my issue even after 2 yrs. Again they provided me with top quality tradesmen such the outcome of the fix was perfect. Well done Metricon team! I would love to have the opportunity to build with Metricon again one day when we downsize.2 comments
Team M.Metricon
Thanks so much for the fantastic review! It's great to hear that even 2 years later you're still pleased with the experience, service and quality of the build! We would love to be able to pass your f... Read more
eedback onto the team however are unable to determine your details from the review. We'd really appreciate it if you could email us either your Metricon contract number or full site address, then we can confirm your build details and celebrate with the right people! All the best and we hope you enjoy where you live for many more years to come! Philipa National Customer CareHi Philipa, have sent details via email.
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Cara A.Metropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Worst Experience!
As a first home owner and builder I expected a couple of hurdles but i also trusted the “professionals” to help with the process.
Everything through the build was great.
Then i moved in.
I noticed that when i emailed through my carpet choice i indicated that i wanted to select a different tile.. i never got a response, so i assumed then that she has chosen a tile like i described. But that didn't happen, although she definitely got my email because the carpet was correct.
Empty promises! My site manager then said he would close the gap Under the cupboard in my dishwashing provision with a kickboard and change the handle on the butlers pantry.. never happened..
...Read more
2 comments
Team M.Metricon
Thanks for sharing your review, Cara. We appreciate you taking the time to raise your concerns here and via our website. The items mentioned are currently being looked into and further information w... Read more
ill be provided via email as soon as possible. Should you wish to contact us directly in the meantime, we can be reached at customercare@metricon.com.au. Thanks again, EmilyTeam M.Metricon
Hi Cara, following on from our above comment, we've been advised a member of the Service & Warranty (S&W) team has been in touch with you and the items raised have been inspected. Your queries have b... Read more
een addressed and the required work is scheduled to be carried out. As the problem with the water pressure is a fault on SA Water's end, they will be required to attend. We understand our S&W team has been assisting you in raising this with them and following up to ensure the required fixes are put in place, including reimbursement of the plumber's bill. Should you have any further queries, please contact the S&W team who are more than happy to assist. Thanks once again for sharing your review and feedback, it's very much appreciated. EmilySimilar opinion? Write a review on ProductReview.com.au!
Robbie W.Metropolitan Adelaide, SA
- 2 reviews
- SA, Parkside
- Verified customer
The Best Building Experience
I was quite nervous about building our first home as generally when you research builders online you only ever hear the negatives.
From day one Metricon provided an experience above my expectations.
[name removed] in the sales team provided me with advice and guidance on what to look for in a block for months before I found one that suited my requirements in the suburb I wanted and then stuck with me and helped me create a completely custom floor plan.
After signing a pre-contract I moved to making my selections and was handed to my pre-sit...Read more
e manager [name removed] who was incredibly patient with all my particulars and his team ensured I made the right selections. [name removed] went above and beyond helping me complete the little things that prices up they don’t usually do (like a dog door priced up to be build straight into my Glass sliding door) pre build. Throughout this whole stage [name removed] was only a phone call away and I never needed to chase him up and the new selections centre is inspiring. After signing the contract I feared that the service might drop but it did not, my concrete was poured within two weeks (approvals were all completed whilst I made my selections) and my 280m2 house was competed within 6 months correct to the week he estimated on first contact. [name removed] my site manager was amazing and when I build again I’ll be specifically requesting he manage my build as there were no questions un-answered, our house is perfect and the two little issues I’ve had post handover he got a tradesmen out the same day to fix. In my eyes [name removed] efficiency has saved me thousands of dollars as I have only has to pay my mortgage for the land for a short time whilst he built it.1 comment
Team M.Metricon
What an amazing review, Robbie! It's great that the team were able to ease your initial uncertainty on your first build. So excited to read you're happy with the outcome and your experience was so p... Read more
ositive. We'll be sure to pass this feedback onto the team. Congratulations on your new house and all the best! Philipa National Customer CareSimilar opinion? Write a review on ProductReview.com.au!
Find out how Metricon SA, Parkside compares to other Home Builders
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Manoj CMetropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Excellent teamwork & good quality build
We build a double storey home and from start to finish Metricon Team have been exceptional and there was a clear and concise communication throughout the journey. We were very happy with the progress of the build of our home from initial consultation, designing, planning and execution.
From the beginning with consultation, designing and planning our sales consultant, [name removed] and pre-site manager, [name removed] were very professional and provided us lot of detailed information in relation to any changes we made and were very helpful and...Read more
1 comment
Team M.Metricon
Manoj, thank you so much for taking the time to share your fantastic experience! Great to read our team communicated well and were that efficient that your build was completed ahead of schedule! We'... Read more
re especially pleased you're happy with the final outcome. All the very best! Philipa National Customer CareSimilar opinion? Write a review on ProductReview.com.au!
- SA, Parkside
- Verified customer
Very satisfied first home builder
First time home builder. Was very excited but still nervous about the whole journey, but even from the very beginnings, the consultant we saw to discuss was very helpful in answering all questions and clearing some doubts we had at that stage in time. He was very informative and gave us a clear picture in what the stages would entail, how long we should expect each of these stages would take, what hardles we might come across and if we did(as it can be with building), metricon would be with us all throughout. All this cemented our decision to...Read more
build with metricon. Even through the choosing the colour schemes, textures etc of the house, the consultant helping us with this was very understanding that it was our first build and she was very patient with us when we kept changing our decisions. With the build itself, we were very happy with how everything was managed. Our house was build in record time, even beyond our expectations. We kept being pleasantly surprised each time we went to see the progress of the build, with how quick it was all coming along. Our building supervisor, [name removed], was very efficient, and we are very happy with his work. He kept updating us with how the house was going through all the stages. He made sure we all met at each important point of the build and explained clearly which stage of the build we were at. He was very accommodating and flexible when it came to meeting up times, with me working longer shifts, i wasn't always available at times that suited him but he was very understanding and always put his client's first and i was very happy about this. He was very committed and dedicated to his work and to making sure that the house's timeline was met, and we are very very grateful for that. Hand over was a smooth process, and next thing we knew, we had the keys to our new home. There were few items that required fixing after, such as the garage roller doors, etc, but [Name Removed] followed all of this up and made sure everything got done and fixed before the week was over. I was very very satisfied with how that was handled. Overall, we enjoyed our experience with building our first home with metricon. Everything was hustle free (which is what you'd want especially if you were a first time builder like us). We love our home very much. It is very surreal everytime i wake up in my beautiful home. Our friends were very impressed with the overall quality of the build, so much so that they decided, when they too are ready to build, they will choose metricon. I have recommended, and will continue to highly recommend metricon to whoever wants to build. We would again, like to say thank you to everyone at metricon, who were with us throughout our journey. You all made it possible for us to be in our beautiful home. Very happy and grateful. Development approval [Number Removed] Contract numbee [Number Removed] What did you build? Barton 22 traditional1 comment
Team M.Metricon
Rahel, congratulations on your first home! We're glad you are happy with the journey and excited that you are already enjoying your beautiful home. Thank you for sharing your experience about our Sou... Read more
th Australian team, going above and beyond to provide their time and expertise to deliver you with a quality home that you love. We hope you love where you live for many years to come! Philipa National Customer CareSimilar opinion? Write a review on ProductReview.com.au!
vishalMetropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Our dream 1st quality home built by Metricon within time
I have built a Double story house with Metricon and I am very pleased with the workmanship of site supervisor and whole team of Metricon. Whose have been very helpful and well organised with everything and gave us a quality home in time. I am very happy with their work. And they are happy to help after the handover also within the 90 days service period.
1 comment
Team M.Metricon
Thanks, Vishal, for providing this lovely review of thoughts about your build. Great that our Site Management team was able to provide a home that is of high quality and meets your expectations. All... Read more
the best for many happy years in your home. Nathan National Customer CareSimilar opinion? Write a review on ProductReview.com.au!
Sabrina L.Metropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Fantastic experience from day 1 to the end.
From the day we signed the contract to the day we got the keys we were super happy.
We were always kept up to date with what was happening, any issues were addressed before it was a problem and fixed straight away.
SS [name removed] was outstanding, nothing was ever to hard. Always replying to our emails on weekends and late at night and always onsite checking the quality of the work.
Office staff were always easy to deal with and [name removed] our sale rep was amazing to, addressing issues early which saved us money and looking at all the opt...Read more
1 comment
Team M.Metricon
Sabrina, we really appreciate you taking the time to leave us a review. Such an exciting time finishing a home and getting it handed over. Awesome to hear our team, from start to finish, supported t... Read more
he journey and you are happy with your home. All the very best. Nathan National Customer CareSimilar opinion? Write a review on ProductReview.com.au!
RnKMetropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Dream home built by Metricon
Our entire experience of building our first home with Metricon was fantastic & they had a great bunch of people to deal with at each stage of our journey. The Sales Consultant with whom we began our relationship with Metricon was excellent & he gave us a clear idea on timelines & what were some of the likely hurdles we may come across with constructing a house. The support we received from him in helping us choose a block of land, putting in offers, working with us on the home designs simply went above & beyond. We even had a coffee meeting on ...Read more
a Sunday at the Metricon office to put together final touches on our house design & upgrades, making it such an exciting experience of building our first home. We were even able to tweak the design slightly to include space for a study in the house, which wasn't part of the original plan. As they say, first impressions are important & we didn't need to look further after our first meeting with our Sales Consultant. To make the deal even sweeter, the double grant offer from Metricon is probably the best in the market for first home buyers & it helped us save 1000s of dollars on our deposit! Moving on to construction, having a friendly & wonderful site manager is extremely critical in the house build journey & we felt like we had one of Metricon's best site managers in that aspect! We could talk to him anytime, he was very knowledgeable & we felt like he shared in our excitement of building our first home even though he must have worked on so many projects before. We could literally see our dream home take shape right from pouring the foundation, to framing, to brickwork & completion of all interior works. Our Site Manager ensured that he met us at each important stage & briefed us exactly on what they were working on, how they are going to go about it & what were the timelines looking like. His commitments on timelines were brilliant; our foundation was poured in mid September 2019 & we walked into our dream home for key handover in Feb 2020. This was simply unreal for us & when we compared notes with some of our colleagues & friends who were building with other builders, we beat them all hands down in moving in to our home! There were no shocking surprises for us in terms of extra costs during the construction journey as a lot of possible extra costs were informed to us up front by our Sales Consultant as well as our Site Manager even before the slab was poured. During the construction phase, the tradies & contractors on site were friendly too & we never received any complaints from the neighbours about excessive noise, debris, etc. In fact one of our neighbours actually complimented us that they never even felt like there was someone working as they were so quiet & clean in their work! Metricon were very professional with their work at the site & we would like to complement them on this. Watching our home come to shape has been one of the most unforgettable experiences of our life & we will cherish these memories for a long time! After having completed over a month after moving in, we would like to applaud Metricon on the quality of construction. The house has a beautiful finish overall with a lot of thoughtful touches. Small things like having a spacious shower area, handy storage cupboards & spaces, quality materials used throughout go a long way in completing a picture perfect home! Tiling work is so precise, right down to the geometrical symmetry; laminate flooring has a smooth & luxurious finish; carpeting is even & smooth giving a high quality feel to the house. The attention to detail is something we really appreciate & it is in abundance in the quality of work that we have seen. All in all, we could not be happier for choosing to build our dream home with Metricon & would highly recommend them! Development Approval / Building Permit Number: 170/0623/19/DT Contract Number: 7027371 comment
Team M.Metricon
RnK, what a fantastic review of your process and our team! We love hearing how our customers enjoyed the process and that our team partnered with you through the build. Your time, placing this revi... Read more
ew, is certainly appreciated and we'll be sure to pass this onto your build team here at Metricon! We do hope you love where you live for many years! All the very best, NathanSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Jimmy chekasked
May I have house design n price range with specifications of finished included?
1 answer
Team M.Metricon
Hi Jimmy
Thank you for your question and apologies for the late reply.
In order to best provide you with a price range, including all specifications, quality of finishes and available upgrades. We would strongly advise to seek an appointment with one of our New Home Advisors, who would be more than happy to assist you in obtaining a holistic range of prices and home designs.
Regards
Jenny
Metricon National Customer Care
Rohitasked
Hi there ,
I bought an old house got it demolished and have two blocks now , I already initiated with a bulilder who made the drawings (two houses)and got them approved by the council in 7 months .
If I have to change the builder can I still use those drownings and approval or they are that builder’s property & I have to get new drawings and approval with new builder.
Would be really thank full is answered
Regards
Rohit
Rohit2605b@yahoo.com
2 answers
Team M.Metricon
Hi Rohit, Thank you for your question. We are unable to speak on behalf of other builders, but we recommend contacting your builder directly for further details on their copyright. Warm regards
Thanks for your kind reply.
Regards
Rohit
Details
Category | Home Builders |
---|---|
Types of Homes Available | Dual Occupancy / Duplex, One-Storey, Split Level and Two-Storey |
Major Defects Warranty | Lifetime |
Knockdown & Rebuild | Yes |
Build Areas | Metropolitan Adelaide & surrounds |
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Team M.Metricon
Benjamine P, thank you for taking the time to provide this fantastic feedback!! We are thrilled to read that your experience was so seamless, that the team were great to deal with, and that you would ... Read more
build with us again! We will be sure to provide this awesome feedback to the team! Wishing you all the very best Benjamine P. Angela