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Metricon VIC, Metropolitan Melbourne

Metricon VIC, Metropolitan Melbourne

 Verified🏆 2026metricon.com.au
Metricon VIC, Metropolitan Melbourne
4.5

2,871 reviews

Positive vs Negative
85%15%
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Build Stage
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4.2
5 Asif K.  · We highly appreciate Antonella and Metricon team assistance in the pre building process of our new home.
5 Tony Lei  · [Name Removed] he had look after & follow up my house every problem, and he had make sure all problem to fix, i am very happy what him did & good results.
5 Alaa O.  · We are in the middle of the build right now, the construction team is working with the a very good pace, can't wait to get my keys and move in my new home.
Paulcy J.
Paulcy J.
  Verified VIC, Metropolitan Melbourne

We are nearing handover of our Langdon 28 home with Metricon, and overall, it has been a very rewarding and memorable experience. There were many details involved in bringing our vision together, and we are grateful for the team M who supported us throughout the journey. A special mention goes to our Site Manager, Patrick. Patrick was… Read more

professional, approachable and easy to communicate with. His knowledge and willingness to discuss things with us gave us confidence as the build progressed. Having someone on site who was responsive and genuinely interested in helping us achieve a quality outcome made a significant difference to our experience.

Zhao A.
Zhao A.VIC
  Verified VIC, Metropolitan Melbourne

We had a really positive building experience with Metricon, especially thanks to our Site Manager, Jacyn. He was very responsible, professional and attentive to detail throughout the whole construction process. Communication with Jacyn was always smooth and easy. He kept us updated on the progress, responded to our questions promptly, and made… Read more ·  1

sure everything was followed up properly.

We were also very happy that our home was completed and handed over earlier than we originally expected, which was a lovely surprise for our family.

A big thank you to Jacyn and his team for all his hard work and for making the building process much less stressful. We really appreciate his professionalism, patience and attention to detail. We are very happy with our new home and would definitely recommend Metricon and Jacyn!

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Priscilla
Priscilla
  Verified VIC, Metropolitan Melbourne

What can I say about Alex from Home Solutions? He has been absolutely amazing from the very beginning. From the day I first walked in to enquire about house and land packages, right through to signing my contract, and even now, Alex has continued to be incredibly supportive and helpful. His kind nature, patience and willingness to answer my 101… Read more

questions have meant so much to me. Whenever I’ve had questions or concerns, Alex has taken the time to explain everything, guide me through the process and make sure I felt comfortable and supported.

Buying my first home and building it has been a huge journey, and there have definitely been some challenges along the way. Having Alex there to help, guide me and hold my hand every step of the way has made the whole experience so much less stressful and, most importantly, exciting and rewarding.

Even with a few hiccups that have come up with Metricon head office, Alex has continued to help me navigate through them and has always gone above and beyond to support me.

Thank you so much, Alex, for helping make my dream of becoming a homeowner come true. I genuinely cannot thank you enough for everything you have done for me. I’m so grateful to have had you by my side throughout this journey. You are truly amazing at what you do, and I would highly recommend Alex from Home Solutions to anyone looking to build their dream home.

Reviews with attachments

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Even
EvenVIC
  Verified VIC, Metropolitan Melbourne

Our Site Manager is Damien, and our build is currently at Frame Stage. So far, our experience with Damien has been excellent and well above our expectations. Damien is very professional, approachable and incredibly responsive. Whenever we have questions, he gets back to us very quickly. On quite a few occasions, we’ve even received emails or… Read more ·  1

messages from him outside normal working hours, including early mornings and evenings, which we really appreciate.

We’ve also been very impressed with the way Damien manages the construction schedule. The Base Stage was completed within about a month, and the transition between each stage and trade has been very smooth and well coordinated. He keeps us informed about the progress on site and what’s coming up next, which gives us a lot of confidence in the whole process.

We feel very fortunate to have Damien managing our build. Based on our experience so far, we’re confident that under his management, the rest of our home will continue to progress in a well-planned, organised and high-quality manner.

A big thank you to Damien for his professionalism, hard work and dedication. We’re looking forward to seeing the rest of the build come together!

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Nalika S.
Nalika S.VIC
  Verified VIC, Metropolitan Melbourne

We build a Metricon Merricks 42 and had handover on 31/08/26. After some initial issue the building of our home was an incredible experience towards the end, and we could not be happier with the final result. The Metricon team stepped up and made sure that our home was completed in a manner that we were satisfied. We were especially happy that… Read more ·  1

they took time to listen to our concerns and addressed them.

A special mention goes to Site manage - Dale, whose leadership and expert project oversight kept everything running seamlessly. His attention to detail and clear communication ensured that every phase of construction moved forward without a hitch. He went above and beyond to make sure the structural and cosmetic quality met the highest standards.

We are equally grateful for Brett for stepping up during the later stages, whose hands-on approach and technical expertise made sure that the final inspection and handover went through smoothly. Thank you for turning things around. Our home looks beautiful and we are grateful for the work they put in.

Finally, Julia (building support coordinator) made the entire process smooth and enjoyable on the administrative side. She took over our file from a different coordinator but managed everything during the last stages

Thank you to Dale, Brett , Julia, and the whole team for delivering our dream home. We highly recommend them to anyone looking to build!

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Jin
JinVIC
  Verified VIC, Metropolitan Melbourne

Five stars all the way! Our site manager Damien, he is very professional,organized our home build seamlessly and kept the project moving with great efficiency. Highly responsible, fantastic craftsmanship, and zero stress for us. Extremely satisfied with their work! Easy communication. Show details ·  1

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Aintree
Aintree9 posts
  Verified VIC, Metropolitan Melbourne

Building our new home with Metricon has been a smooth and rewarding journey from initial planning through to handover. Sales & Planning: The sales team set a fantastic foundation, helping us navigate our floor plan options with transparency and patience. Studio M (Colours & Electrical): The design and selection process was effortless. Both the… Read more ·  2

colour selection and electrical consultants provided expert advice, helping us pick the right finishes, layout tweaks, and lighting plans that suited our lifestyle perfectly.

Customer Support: Tayla did a great job keeping us informed throughout the administrative and build process with clear, timely updates.

Construction: A huge shout out to our Site Manager, Danny. Danny’s site supervision and clear communication ensured the build progressed smoothly, with any questions, issues addressed promptly.

We are thrilled with the build quality and final outcome. A big thank you to Danny, Tayla, and the entire Metricon team for bringing our vision to life!

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Julia K
Julia K2 posts
  Verified VIC, Metropolitan Melbourne

We recently completed the build of our new home with Metricon, and we wanted to take a moment to recognise the outstanding work of our Site Manager throughout the entire process. Our Site Manager was professional, approachable, and genuinely invested in delivering a quality home. Communication was excellent, with regular updates and prompt… Read more ·  1

responses to any questions or concerns. Their attention to detail and commitment to quality gave us confidence that our home was being built to a high standard. They worked hard to keep the project on track and ensured that any issues were addressed quickly and efficiently.

We are thrilled with our finished home and have no hesitation in recommending Metricon — and our Site Manager — to anyone considering building.

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Min C.
Min C.VIC
  Verified VIC, Metropolitan Melbourne

Our two new townhouses have now been completed, and we are very pleased with the result. The project was completed within just 6 months, which was impressively quick. The quality of the workmanship is excellent, and we were also very happy with the service and professionalism throughout the project. Overall, we are extremely satisfied with the finished result. Show details ·  1

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Shanae W
Shanae WVIC
  Verified VIC, Metropolitan Melbourne

We couldn’t be happier with our experience building our home with Metricon! From pre-site to construction, the whole process was incredibly well managed. Josh, Julia & Dale [Name Removed] have been fantastic throughout the build — they’ve kept us in the loop, communicated with us regularly, and made the entire process feel so easy and… Read more ·  1

stress-free.

The workmanship and build quality have been fantastic. We are so lucky to have such great trades working on our home, and the results so far looks amazing.

We were also really happy with the final cost, which came in lower than we expected. There were no unexpected hidden costs, and whenever we wanted to make changes, Josh and Julia were so accommodating and made everything feel simple and straightforward.

We’re so happy with the construction of our new home and would absolutely recommend Metricon to anyone looking to build! We are due to be in our home before Christmas, and we couldn’t be more excited.

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Anurag P.
Anurag P.VIC2 posts
  Verified VIC, Metropolitan Melbourne

Top-tier warranty service from Metricon! ​Had a roof leakage issue and contacted the Metricon Warranty department. From the initial claim submission to the final repair, their response time and communication were top-notch. ​Paul kept me updated throughout, and the team fixed the leak cleanly and effectively. Outstanding aftercare service—thank you, Metricon! Show details ·  1

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Yifeng W.
Yifeng W.
  Verified VIC, Metropolitan Melbourne

Building a new home naturally comes with expectations, questions and sometimes worries. Shayne, our Site Manager, has always been approachable, patient and willing to listen to our concerns and work through them with us. For example, we were initially concerned when we saw a number of items on the inspection defect lists. However, Shane has kept… Read more ·  1

good track of when and how these items have been addressed, which has given us confidence that if anything is not done correctly or is missed, he will make sure it is followed up and rectified.

Our Admins, Laura and Alyssa, have also been very helpful and responsive with administration and communication throughout the build.

We really appreciate their support and professionalism, and they have made the building process a much more positive and reassuring experience.

Find out how Metricon VIC, Metropolitan Melbourne compares to other Project Home Builders

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Eric H.
Eric H.
  Verified VIC, Metropolitan Melbourne

Our pre-site manager [Name Removed] and site manager [Name Removed] are both nice and easy-going. Easy to communicate and always finish job on time. Highly recommend, 5 star ⭐️ It was a great experience to deal with Metricon. Thanks [Name Removed] and [Name Removed]. Show details ·  1

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Pathmika J.
Pathmika J.VIC2 posts
  Verified VIC, Metropolitan Melbourne

We recently completed our two-storey home with Metricon, and the entire construction was finished in just 4 months. We are extremely satisfied with the quality of the build and the overall experience. A special thank you to our site manager, Tommy, who was professional, approachable, and kept us informed throughout the process. His attention to… Read more ·  1

detail and efficient management ensured everything progressed smoothly and was completed on time.

We highly recommend Metricon to anyone looking to build a home. Thank you, Tommy and the Metricon team, for making our building journey such a positive experience!

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Suyama Liyanage
Suyama LiyanageVIC
  Verified VIC, Metropolitan Melbourne

Building a home is a big and stressful journey especially when it's a knockdown rebuild. The building experience with Metricon throughout the construction stage was very positive with the Site Manager Jacyn. We're incredibly grateful to have had Jacyn as such a dedicated and approachable site manager guiding us through it. From the very beginning,… Read more ·  1

he made us feel supported, kept us informed, and always took the time to answer our questions and address our concerns. Seeing our home completed way ahead of time and looking even better than we imagined is a testament to his hard work, attention to detail, and commitment to quality. The final finish look and feel throughout the home truly stood out and gave it a real "wow" factor that impresses everyone who visited. We started this journey looking for a great home and ended up with a fantastic site manager too. We couldn't have asked for a better person to guide us through the process.

Our experience with Building Support Coordinator, Saige was always very responsive to our e-mails explaining, replied promptly and took the time to explain everything clearly, which gave us a great confidence throughout the entire process. Your professionalism, excellent communication, and genuine willingness to help made what could have been a stressful experience feel smooth and well managed.

We also would like to give a special thanks to Danny - our Sales Consultant who started this journey with us and finalising the design of our home.

Thank you Metricon for all the time, effort, and care you put into making our dream home a reality. We truly appreciate everything you've done and couldn't be happier with the final result. We hope to have your continued support as we live in this beautiful home.

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J Dubbs
J DubbsVIC8 posts
  Verified VIC, Metropolitan Melbourne

Recently completed our build with Metricon and super super happy with the result, and also the process of building. This is our first time building our own place, and big shout out to our site manager Luke for being amazing to work with from start to finish. Obviously it was a stressful process throughout, and there were minor issues and… Read more ·  1

setbacks, but overall, I think Luke did a great job of ensuring the experience was as smooth as possible. Communication was consistent, and he went through on all of his promises. Got the house built well well well ahead of schedule, which means we were able to move in sooner. He was consistently professional, approachable and genuinely easy to work with. He kept us well informed throughout the build, communicated clearly and was always happy to answer our questions.

Probably most important part which we appreciate was he took a very practical approach to issues. Whenever an issue arose, Luke was quick to assess it, communicate our options and work towards a sensible solution. He solved problems efficiently and pragmatically, which gave us a lot of confidence that our home was in good hands.

He was also incredibly accommodating and always willing to go the extra mile where he could. It never felt like we were just another project. He took pride in the work being carried out by the contractors, for example, pointing out errors and requesting rectification on small details even we did not notice. The resulting home is a beautiful one, and I would not hesitate to choose Luke again if I were building.

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Thang Vu
Thang VuVIC
  Verified VIC, Metropolitan Melbourne

To Metricon Customer Care team I would like to sincerely thank you and your team for the excellent support you have provided regarding the replacement and repair all defect items during last 2 years Today, your contractor attended my home and successfully replaced the sliding door. I truly appreciate how promptly Metricon followed up on my request… Read more ·  1

and coordinated with your trade partner to have the issue resolved. Your professionalism, responsiveness, and commitment to customer satisfaction have made a very positive impression on me. Please pass on my thanks to everyone involved, including the customer service team and the contractor who carried out the replacement. Thank you once again for your outstanding service. It is greatly appreciated.

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Pete T.
Pete T.NSW
  Verified VIC, Metropolitan Melbourne

The house was built in an excellent timeframe. All promised works have been completed. The house is beautiful. All staffs involved - the site manager, project coordinator and construction manager are cooperative and willing to help. Appreciated all your efforts and thanks for a beautiful house. Show details ·  1

Latest follow-ups

Sarah
Sarah
  Verified VIC, Metropolitan Melbourne

We are currently 9 weeks into our build from site start and have now reached the pre-plaster stage with Metricon. So far, the experience has been very positive. Our Site Manager, [Name Removed], is responsive, communicates well, and has been… Read more ·  1

proactive in addressing issues raised by our independent inspector. We especially appreciate how he organises the trades to ensure the roof was installed before the forecasted rain. His professionalism and attention to detail has helped keep the build progressing smoothly and given us confidence in the quality of the work being completed.

Our Building Coordinator, [Name Removed], has also been very helpful in keeping everything organised. She assisted with escalation of an issue which was initially denied. We appreciate her willingness to advocate for us and ensure the matter received proper attention and resolution.

 Follow-up  · Our project is a knockdown rebuild, and we reached PCI 25 weeks after site start. As the house hasn’t been handed over yet, this review covers our experience up to this point. One of the main lessons from the pre-site stage is just how important it is for owners to understand exactly what they have selected and agreed to. There’s a lot of… Read more

Tarik T
Tarik TVIC
  Verified VIC, Metropolitan Melbourne
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency

Metricon did an outstanding job building our home. The quality, attention to detail, and professionalism throughout the process were excellent. A special mention to our site supervisor [Name Removed], who was extremely professional and super friendly to deal with. We’re extremely happy with the end result and highly recommend them. Show details

 Follow-up  · Since our build with Metricon we have had a few issues come up with the build. Metricon have attended to some of these concerns (thank you Metricon) however we are currently waiting for them to attend to a few others. I would have expected them to have resolved all concerns by now as it has been nearly a year since handover.

Metricon
Metricon    

Tarik T, Thank you so much for your kind words and for… Read more

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Mohammed A.
Mohammed A.VIC
  Verified VIC, Metropolitan Melbourne

Building my first home with Metricon has been a wonderful experience from start to finish. The entire team was professional, supportive, and responsive throughout the construction process. A special thank you to our site supervisor, Tim, whose… Read more ·  1

excellent communication, attention to detail, and commitment to quality gave us confidence. He was always approachable, kept us informed, and ensured everything progressed smoothly. We truly appreciate the dedication and care shown throughout our build and would happily recommend Metricon and Tim to anyone looking for a positive and stress-free home building experience.

 Follow-up  · We had an excellent experience building our first home with Metricon. From the initial stages where I met Alex (our new home advisors) through to handover by Supervisor Tim, the entire team was professional, supportive, and responsive. The house handover was a smooth and well-organised process, and the team took the time to ensure everything was… Read more

Find out how Metricon VIC, Metropolitan Melbourne compares to other Project Home Builders

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In-depth reviews

Lulu Z.
Lulu Z.VIC
  Verified VIC, Metropolitan Melbourne

We would like to take a moment to formally recognise and express our sincere appreciation for our Site Manager, Allan, as well as our Building Support Coordinator, Alyssa, for their outstanding professionalism and support throughout our Site Building experience. [Name Removed], our Site Manager has been exceptionally professional, patient, and… Read more ·  1

attentive to detail. His communication has always been timely, clear, and thorough, and he has consistently made every effort to understand and accommodate our requests as customers. We have found him to be extremely reliable and trustworthy, and his willingness to assist has made the entire process much easier and more reassuring for us.

One particular example was the pre-plaster inspection. He spent approximately two hours with us carefully walking through the site, explaining the current condition and progress of the build, and answering all of our questions and concerns in detail. He was very patient throughout the inspection and took the time to make sure we fully understood everything. His knowledge, attention to detail, and willingness to help gave us a great deal of confidence in the quality and progress of our home.

We would also like to recognise our Building Coordinator, Alyssa. She has been extremely responsive and professional in her communication. The information she has provided has consistently been clear, reliable, and helpful, and we greatly appreciate how promptly she responds to our questions and follows up on matters.

Both of them have demonstrated a genuine commitment to providing a positive customer experience. Their professionalism, responsiveness, patience, and attention to detail have made a significant difference to us throughout the building process.

We believe excellent team members deserve to be recognised, and we would sincerely like to commend both our Site Manager Allan and Alyssa for their hard work and dedication. They are a credit to the team, and we feel very fortunate to have had their support throughout our build.

Thank you both once again for your outstanding service and assistance!

Lulu & Mark

Adrian
Adrian
  Verified VIC, Metropolitan Melbourne

I had a very positive experience building with Metricon, and a big part of that comes down to the people involved. Danny, our Sales Consultant, was excellent from the beginning. He went above and beyond to understand what we were looking for, provided practical solutions, and gave me the confidence to choose Metricon over other builders I was… Read more ·  1

considering. His knowledge, responsiveness and commitment made the initial stage of the process very smooth. I would also like to give special recognition to Luke, our Site Manager. Luke was extremely professional, knowledgeable and clearly knows his stuff. He was helpful not only throughout construction but also after completion, and was always willing to address questions and find practical solutions. Most importantly, Luke delivered the project ahead of schedule, within budget and to a high standard of workmanship. That is a significant achievement and deserves recognition. Kudos to Luke for taking ownership of the build and making sure the end result met expectations. There were some challenges and delays during the earlier stages of the process, and I think the pre-site phase could benefit from stronger coordination and support. However, the construction team did a great job recovering the time and keeping the overall project on track. Overall, I am very happy with the final result and would recommend Metricon, particularly because of the excellent experience I had with Danny and Luke. Their professionalism and commitment made a real difference to the outcome. Thank you to the Metricon team, and especially Danny and Luke, for delivering our home

Sumanth V.
Sumanth V.2 posts
  Verified VIC, Metropolitan Melbourne

Title: Beautiful end result — a great team who work well together Experience: We recently completed our new home with Metricon and we're genuinely delighted with the end product. Five stars for the home itself — the build quality and finish are exactly what we hoped for. Special mention has to go to our site supervisor, Tommy. He was patient and… Read more ·  1

cool-headed throughout, and he took the time to understand how we felt about things rather than just ticking boxes. What stood out most was that he treated our home as if he were building it for himself — he cared about it coming up practical and looking good, not just meeting spec. He was accommodating and helpful at every turn, and that made a real difference to how we experienced the whole build.

Building a home is a big job with a lot of people involved, and what stood out to us was how well the team worked together. Our site supervisor Tommy, manager Aiden, and construction coordinator Tayla were consistently communicative and kept us in the loop throughout. When things came up, they coordinated between themselves and sorted them out without letting the build timeline slip. That's not easy to do, and we appreciated it.

The one area we'd flag for improvement is the pre-site and contract preparation stage. Some documentation gaps meant a few things had to be corrected before construction, which took extra time. To be fair, the team worked hard to resolve them and made sure it didn't flow through to the build. But tightening up documentation and checks at that early stage would make the journey smoother for future customers.

Overall, a positive experience and a home we're very happy with.

Metricon is fast, they took only 5-6 months to build 56 sq home without compromising quality and finish. Great work team!!!

Thank you to Tommy, Aiden and Tayla for the effort.

Also I would like to thank below metricon team who made our dream come to reality - Amber (Studio-M consultant) - Sonya (Electrical consultant) - Sarah (Sales Consultant) - Sally (Pre-site manager) - Madison (Pre-site manager)

Suggestion to clients - Please get your drawing right and ask questions if u don’t understand anything. - get everything in writing and in variations documented clearly

Recent reviews

Andrew C.
Andrew C.VIC
  Verified VIC, Metropolitan Melbourne

Jenna in the pre-construction team has been amazing. She's quick to respond and very helpful in her communication. She's made it a real pleasure to work with her and Metricon. Show details ·  1

Sanjeet A.
Sanjeet A.
  Verified VIC, Metropolitan Melbourne

Thanks to Gihan for his exceptional service throughout the whole journey.He helped us in all the stages and solve all the problem’s professionally.Can’t recommend him enough best guy metricon have. Show details ·  1

Candice
CandiceVIC2 posts
  Verified VIC, Metropolitan Melbourne

We recently completed our build with Metricon and had a great experience with Hasim as our Site Manager. Hasim was approachable, responsive and always happy to help. He kept us informed throughout the build, addressed our concerns promptly and made the whole process much easier. We’re very happy with our new home and truly appreciate Hasim’s support and dedication. He’s a credit to Metricon. Thank you, Hasim! Show details ·  1

Syed
SyedVIC
  Verified VIC, Metropolitan Melbourne

Metricon are the builders to go to for sure and hats off to our site manager Danny. Our site manager Danny was extremely helpful and responsive throughout the build process. He also provided us with timely updates. As this was our first home, we had a lot of queries and concerns which danny addressed patiently and quickly. Highly recommend… Read more ·  1

choosing him as the site manager if you have the choice!

People like him carry the company’s reputation on their shoulder. Bravo I’m very happy with my house

Gilles L
Gilles LVIC
  Verified VIC, Metropolitan Melbourne

Iam very satisfied with the service I received from the Metricon warranty and service team. Brett,their site manager, is a skilled coordinator. His team delivered exceptional work. He went above and beyond to fix all the issues raised. Show details ·  1

yirui c.
yirui c.VIC
  Verified VIC, Metropolitan Melbourne

We had a great experience with Jaden throughout the construction of our home. He was professional, helpful and easy to communicate with. Whenever we had questions or concerns, he was always responsive and did his best to help resolve them. We really appreciate all the effort and support he provided throughout the building process. Thank you, Jaden, for all your hard work. We are very happy with our new home and would definitely recommend him! Show details ·  1

Rhys A.
Rhys A.VIC
  Verified VIC, Metropolitan Melbourne

We have had a fantastic experience with our Presite Manager, Sarah. Nothing was ever too much trouble. Super proactive and always prompt to return calls. Sarah explained the process extremely well and was all round a great person to deal with. Show details ·  1

Noureen
Noureen
  Verified VIC, Metropolitan Melbourne

I had a smooth and enjoyable experience with Metricon and especially with the site manager, Adam. Adam was very professional with his work and communicated everything across to me which made me trust him and enjoy the experience of the building process better. Show details ·  1

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