Ameli T.
Ameli T. · LV16

I purchased 2x LV16S-RU-PCY-GY pedestal fans 3 years ago. I used them both with great satisfaction. Great fans, powerful, relatively quiet. Currently out of manufacturers warranty.

One of the fans has stopped working. The lights on the control panel are on but there is no spinning. I can move blades manually - no friction. However the power is not reaching the blades.

I would love to be able to repair the fan. Any suggestions?

Mitsubishi Electric
Mitsubishi Electric   DM   

Hi Ameli,

Sorry to hear one of your fans has stopped working. Feel free to contact our after-sales support team to find out your repair options: external link 

Philip
Philip · LV16

I bought the fan over two years.I found the fan with hum noise at low speed. How can it be fixed?

Mitsubishi Electric
Mitsubishi Electric   DM   

Hi Philip,

Sorry to hear you are experiencing an issue with your fan. We have sent you a private message requesting some details so we can follow up with our team to help resolve this for you.

Kind Regards, Mitsubishi Electric Australia Support

Kwok Leong C.
Kwok Leong C. · LV16

How to remove the fan blade for cleaning

Mitsubishi Electric
Mitsubishi Electric   DM   

Hi Kwok Leong,

To remove the fan for cleaning, reverse the assembly instructions.

https://www.mitsubishielectric.com.au/assets/LEG/LV16-RR-P-Fans-Instruction_Manual.PDF

Kind Regards, Mitsubishi Electric Australia Support

Stephen Y.
Stephen Y. · LV16

Please advise on the price and availability of a replacement remote control for an LV16 Pedestal Fan purchased some years ago. I have tried various parts suppliers for a replacement – but none can help with a replacement remote control unit.

Don
Don · LV16-RR-P

Remote control has died! Do you know how I get a replacement?

koh k.
koh k. · LV16

The fan fuse is blown what could be the fault circuit board show no sign of short circuit?

JPC
JPC · LV16S-RU-P

Can I get an user brochure for this equipment

[email removed]

Rich
Rich  

This is all I can find on Mitsubishi website. Hope it helps ( I paid a lot less than RRP) external link  http://www.mitsubishielectric.com.au/assets/LEG/LV16-RR-P-Fans-Instruction_Manual.PDF external link 

JPC
JPC  

Thank you for your answer.

I would have imagine that the instruction manual was a bit more detailed and clearer.

It was usefull anyway

Kam
Kam · LV16-RR-P

Hi where do i get a replace ment blades its a great fan compared to most?

Emma
Emma  

Have you contacted the supplier? Or the manufacturer?

I'm not sure but I am curious about what happened to your old ones lol

Kam
Kam  

Hi emma

My son stood on stand and it tiped and top bits came away and fan blade cracked

Mr J
Mr J  

I'm sure MItsubishi have spares. Go to their website or call their Customer Service number.

Lee
Lee · LV16

Hi..I have just purchased this fan from Harvey Norman and it has a definite hum from the motor when it's on the lowest speed..what can I do to fix this or should I take it back?

Sam G
Sam G  

Take it back. I never fixed it.

Namestnik
Namestnik · LV16-RR-P

Hi, I have just assembled my new LV16-RR-P and found that the remote control does not work with the unit. I have checked the output of the remote (using a digital camera) and it is sending a signal. There is absolutely no response from the fan to any remote key presses. what can I do?

Rob Namestnik Perth Western Australia

Sellaman
Sellaman  

Go to where you bought the fan from and get them to exchange the remote control.

Mitsubishi Electric
Mitsubishi Electric   DM   

Hi Rob, Sorry to hear you are having an issue with the remote control of your fan. Mitsubishi Electric Australia’s Customer Care group will be able to assist you with your inquiry. Please contact us via telephone or email:

Phone: 1300 651 808

Email: customercare@meaust.meap.com

rogue12
rogue12 · LV16

Just bought a LV16S-RT-P and it has an annoying electrical hum. Is this normal or should I do a warranty claim?

Kathy
Kathy  

I'm sorry but all I can say is that there is no electrical hum on my fan and so that appears to be a problem you should see to.

stormroos
stormroos  

I agree with Kathy. No electrical hum on my fan either . Mitsubishi have a 2 year warranty!

Mitsubishi Electric
Mitsubishi Electric   DM   

Hi,

Mitsubishi Electric Australia’s Customer Care group will be able to assist you with your inquiry. Please contact us via telephone or email:

Phone: 1300 651 808

Email: customercare@meaust.meap.com

Kitty Barnette
Kitty Barnette · LV16-RR-P

Hi, I have searched the net for a place to buy this fan either in South Australia or online and I can't find one place that sells it. Please help!?

Mitsubishi Electric
Mitsubishi Electric   DM   

Hi Kitty,

Harvey Norman Gepps Cross (08) 8342 8888 should have some in stock. If not, should only take a couple of days to order one in.

Kind regards,

Mitsubishi Electric Australia Support

Luke Hoek
Luke Hoek · LV16

I really want to buy this fan and live near the Sydney CBD. Is there anywhere I can purchase it at the moment? It doesn't appear to be in stock anywhere yet.

OliviaB
OliviaB  

I've only ever seen it at Harvey Norman in Perth so I'm unable to help you regarding the East coast. Sorry!

Deborah
Deborah  

You can buy it at Electro Seconds in Villawood NSW or Applicance Centre in Auburn NSW. Please look them up on-line for full address. If not order/pay for on-line including free delivery.

Adrian
Adrian · LV16

I live in Newcastle...where can I buy Mitsubishi Electric LV16-RR-P SF-GY?

Deborah
Deborah  

Hi, I live in Brisbane. I got mine at JB Hi-Fi home store on-line (Brisbane) which was just before Christmas 2014. They don't seem to have it at the moment - I guess because it is winter so have to wait for summer before re-stock. Suggest you try Billy Guyatt's on-line and pay extra for delivery $15. See links below:

external link 

Mitsubishi Electric
Mitsubishi Electric   DM   

Hi Adrian,

You can try Harvey Norman Bennetts Green 02 4944 5000, or Bing Lee Bennets Green 02 4947 3333. If they don't have it in stock, they should be able to order one in for you.

Kind Regards,

Mitsubishi Electric Australia Support.

katie2713
katie2713 · LV16-RR-P

Hello

Ive bought a lv16rrp in red and trying to use the remote and its not working at all and i only just unpacked it, am i doing anything wrong or might it just neeed a new battery?

Email me on katie987@live.com

Mitsubishi Electric
Mitsubishi Electric   DM   

Hi Katie,

I trust you received the replacement remote control we sent you back in January. If you have any other questions, please don't hesitate in getting back in touch.

Kind regards,

Mitsubishi Electric Support.

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