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New Choice Homes is offering $50 Bunnings gift vouchers to their customers upon completion of their homes from 1st of August 2014 to encourage them to write a positive or a negative review. It is possible that reviews during the terms of that offer were written by customers who received such a reward.
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RebeccaPerth, WA
- Verified customer
A wonderful building experience from start to finish.
Building our first home was an amazing experience and completely stress free. We would happily build with them again or recommend them to anyone looking for a builder. We had never built before, so we were new to the process but everyone at new choice homes was very helpful from pre construction phase to key handover. The quality of our home is exceptional!
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Shelly G.Perth, WA
- 4 reviews
- 1 like
- Verified customer
Great Building experience
I must say, our build was sensational. It only took 6 months and had no issues at all. I have built a number of times and New Choice Homes is definitely up there for quality. The supervisor, Simon, and Eleanor, our construction Liaison Officer, were very helpful. Nothing was too much trouble. Our initial experience with salesman was awesome until our deposit was paid. Then went downhill from there. Items were promised initially but not included in the end. We were made to feel like we were taking money from salesman's pocket. Then our ...Read more
plans and addenda had so many mistakes. Luckily, after a long winded time, it all got sorted. It was worth going through the heartache at the beginning to see the outcome of our beautiful home and the experience of the build. Thankyou Simon and Eleanor for making it worthwhile.1 comment
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- Verified customer
Beautiful build with New Choice
We chose to build with New Choice as they were sensational from the start. They could see our vision and worked with us to build an amazing home. We built two homes on the site, New Choice were amazing.
The build was quality and we were able to make some bedspoke changes, which New Choice embraced. The workmanship was excellent and like all builds sone minor errors. We had excellent communication throughout and our site manager went above and beyond for us.
The final costings were what We expected and the quality for what you get is above average.
1 comment
New Choice HomesNew Choice Homes
Hi Sylvia,
Thank you for leaving us a review and for posting some pictures! We're so glad to hear that we have been able to exceed your expectations and that you love your new homes. We wish you all ... Read more
the best as you continue to settle into your new home and hope you enjoy them for many years to come.Similar opinion? Write a review on ProductReview.com.au!
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Blake F.Perth, WA
- Verified customer
Amazing experience would highly recommend!
First home builder and no complaints at all :)
I chose from the essential range and built a beautiful 4/2 with theatre and activity.
The price shocked me as I thought it would be a lot more!
So many add-on’s Like reverse cycle AC, upgraded flooring
Stone top Bench tops
Raised ceilings throughout
Etc etc...
My salesman - Jack Woodham was amazing. He is a real credit to the company, he listened to me and genuinely wanted me to get everything I asked for. ...Read more
Pre start was a breeze, kellie Siciliano is very professional and knowledgeable. Another thing that I was happy with was the quality of the build, I’m an ex tradie myself and overseen alot of the work... which I was very impressed with. For a first home buyers range they truly give you good work. Overall build time I believe was just shy of 24 weeks and I had a lot of theft from my property! So considering that it was done in good time. When I build again in the future I will be contacting new choice homes again 100%1 comment
New Choice Homes N.New Choice Homes
Hi Blake,
Thank you and what an amazing review. We really appreciate you taking the time to tell us about your building journey from start to finish and it's great to hear that you've had such a rewarding experience building with New Choice Homes.... Read more
Thank you again for the allowing us the opportunity to build your first home and we hope you enjoy your new home for many years to come. We look forward to building with you in the future when you're ready. Kind Regards, New Choice HomesSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Great builder for first home buyers!
We were very pleased with the quality of the product and services from New Choice Homes. It was a very smooth built from Day 1 to handover which only took less than 6 months to build. The team were all very professional and helpful throughout the build and even after handover. Special thanks to Brayden, our Sales Development Manager, for helping us not just for the build but also with some of our other private matters from the start.
My only suggestion is to explain what NBN ready thoroughly and advice your client to organise their NBN at the...Read more
start, especially for the first home buyers and the younger generations who use internet for living/work. Nonetheless, It was a great service. I will recommend it to my friends and definitely will build again with NCH. My building licence number is: BA19/010131 comment
New Choice Homes N.New Choice Homes
Hi John,
Thanks for taking the time to post such a great review. We'll take your feedback on board and use it to continually improve our services and we'd love to hear from you again in the future if... Read more
you're looking to build again. In the meantime, we hope you continue to enjoy your lovely new home.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
AngeloPerth, WA
- Verified customer
First time building
New Choice Homes have been excellent to deal with. From the first time I stepped into the display home, I knew who I was going to build with. Everyone at New Choice Homes was extremely professional. All stages of my build went by very smoothly and efficiently. Would highly recommend to anyone thinking of building.
1 comment
New Choice Homes N.New Choice Homes
Hi Angelo,
Thank you for taking the time to share your feedback and build journey with us. We're happy that New Choice Homes were able to assist you with your first new home build and are equally as... Read more
happy to hear that the whole process went smoothly for you. Your kind feedback will be passed onto our whole team and we hope you enjoy your new home for many years to come,Similar opinion? Write a review on ProductReview.com.au!
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JennyPerth, WA
- Verified customer
Our build all went so smoothly
Thank you to New Choice Homes for a very positive experience. Support from staff, initially the sales person, then continued good communication from the office and finally the building supervisor, made the journey very positive.
Quality of the home is great, costs as estimated and the inclusions made it good value.
1 comment
New Choice Homes N.New Choice Homes
Hi Jenny,
Thank you for taking the time out of your day to leave us a review. We always strive to provide the best experience for our clients so this is fantastic to hear. We wish you all the best as you continue to settle into your new home.... Read more
Kind Regards, New Choice HomesSimilar opinion? Write a review on ProductReview.com.au!
Emily HPerth, WA
- Verified customer
I would recommend New Choice homes to anyone!
I would recommend NCH to anyone wanting to build, from start to finish the team were so helpful, friendly, accommodating and knowledgeable. We had no major issues with them and everything ran pretty smoothly. The final cost was spot on to our estimated price with only a couple extra add ons by my choice :) I am thrilled with the final result and love my new home! I’ll definitely build with them again in the future!
Emily (BP- 1928/2019)
1 comment
New Choice Homes N.New Choice Homes
Hi Emily,
Thanks so much for the amazing 5 star review and we're thrilled to hear that you're thrilled with your new home. We loved building for you and we hope that you enjoy many happy memories in ... Read more
your lovely new home. Thanks again for the great review.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
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4.7(752)AinsliePerth, WA
- 2 reviews
- Verified customer
We love our new home!
New Choice Home communicated well with us throughout the build. As first time builders New Choice Homes guided us through each step of the process.
New Choice Homes helped us to create a home that was functional, stylish and liveable.
We adore our new home and would happily recommend New Choice Homes to other prospective home builders.
1 comment
New Choice HomesNew Choice Homes
Hi Ainslie,
Thank you for taking the time to share your feedback and build journey and thank you also for allowing us to assist you with your new home build. We’re thrilled to hear that you adore your... Read more
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Peter GauntPerth, WA
- Verified customer
Building with New Choice Homes - 'A Pleasant Experience'
I have worked as a project manager in the commercial construction/HVAC industry for 20+ year and I can say that the whole process was well managed and to be honest I was pleasantly surprised. They took care in the initial pre-start phase to make sure that the scope was what you really wanted and came back with good suggested changes after your selections if they thought improvements could be made. There was no rush to get through this process - which otherwise could have resulted in more variations. As a project manager, I realize that variatio...Read more
ns are unavoidable sometimes as there are some things that can only be discovered by going through the building process. I chose New Choice homes because their specification was the best out of the 3 builders that quoted on the works. The build quality was very good because I could see that they treated their tradesmen well and their workmanship showed that they were happy working for NCH. The final cost was the same as quoted and the only additions were discretional on my part. Very happy with the final product and would happily recommend Newchoice Homes to my friends and relatives1 comment
New Choice HomesNew Choice Homes
Hi Peter,
Thanks for setting aside the time to leave a detailed review. We’re happy to hear that you were pleasantly surprised and enjoyed the whole building process from start to finish. We love hear... Read more
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Te ArohaPerth, WA
- Verified customer
Highly recommend
I was a little anxious at first with alot of people telling me building a house can be very stressful, and there is always problems during the build which I would have to fork out more money for. However, all the staff at NCH we're wonderful and always helpful. This made the building of my home an enjoyable and exciting experience.
Im no expert in building homes, but to me the workmanship and the quality of the build is excellent . I also had a building inspector come in during various stages of the build, who only noted minor issues all of wh...Read more
1 comment
New Choice HomesNew Choice Homes
Hi Te Aroha,
We appreciate you taking the time to share your experience with us and thank you for your kind feedback. The New Choice team are so pleased to hear that you have enjoyed the building jour... Read more
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Sanjeev kumarPerth, WA
- Verified customer
Superb service
We are very happy with new choice homes . We got everything in a perfect manner . Quality of products are mind blowing . Definitely we will recommend to our friends . We will see them again for our new project in the future.I wish you all the best ! Keep shining “ New choice homes “
1 comment
New Choice HomesNew Choice Homes
Hi Sanjeev,
What a great review and so happy to hear that you had a rewarding experience building with New Choice. We wish you continued happiness in your new home for many years to come and when you... Read more
're ready to build again we'd love to have you back.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
NewChoice is the right choice
From the first stage till hand over of my house, I was absolutely satisfied, everything looked perfect. All the workmanship are professional, from floor to roof, I can not find any mistake. All the things installed inside is good quality but low price. Especially the cost of site work, which is half of other builders that I shopped around before I came to NCH, and the site manager comes 3 times a week to look after my house (thanks Mr Phil!)
Totally, I am happy with NCH and I referred to 2 of my friends, who are all very satisfied. Their houses are at Mid- construction.
I will pick NCH to build for me again in future.
BC19/0258
1 comment
New Choice HomesNew Choice Homes
Dear Jackie,
Thanks for taking the time to make your review and its great to hear that youre a satisfied client and that you absolutely love your new home. We really pride ourselves on the workmanshi... Read more
p at New Choice, and so its great to have that recognised by our clients. Thank you so much for the referrals and of course if you ever decide to build again, we would love to assist you with this.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
The StewardsPerth, WA
- Verified customer
Extremely professional and very high quality
I have built 4 times before, and this was by far the easiest, most professional build that I have done. For the money, the quality of the work was excellent and the inclusions were all of high quality. The sales team were extremely helpful and not at all pushy (Thanks Lloyd), pre-start was very easy and well organised with some helpful suggestions, good range to choose from , and happy for me to install my own flooring. prices for additional electrical work was VERY reasonable, same as hiring someone to do it post construction and a lot easier....Read more
(Been ripped off here before so was very aware of what was value for money for this). The team were very accommodating when we had to decide at the last minute to put in a pool pre house construction, they held up the build and never raised an issue. As with any build, there were a couple of tiny things during construction but they were addressed immediately and with no fuss. The house was finished 4 weeks before schedule, and throughout the build the site was maintained in a neat and tidy manner with minimal litter. Overall I am very happy with the standard of all the trades, excellent brickwork, plastering, tiling, ceilings, carpentry, and stunning designer kitchen with appliances. I wouldn't hesitate to recommend New Choice to anyone, they were streets ahead of the previous building companies I've used, great price and great quality. Very happy. BP2019.1079.11 comment
New Choice Homes N.New Choice Homes
To the Stewards,
Wow! What a great review and thank you for setting aside the time to post it. We are pleased to hear that you have had such a rewarding experience building with New Choice Homes and ... Read more
its such a delight to hear that our values of quality customer service and using quality trades have been an experience shared by you and your family. Again, thank you for the recommendation and for the opportunity to build your new home. We wish you all the best as you continue to settle in to your new home.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Other Home Builders
- Verified customer
Excellent attention to detail
We would like to thank everyone we dealt with at New Choice Homes, for providing us with an outstanding home. We moved in in February of this year and had our 6 month maintenance period in August. We hired a building inspector for our handover inspection and he said it was the best constructed home he had been through for the past couple of years, which speaks volumes really. During construction and the 6 month maintenance period, we raised a few minor issues, which were dealt with promptly and without any fuss. I would recommend New Choice to friends and family without hesitation, and if we were to build again, I wouldn't choose or trust anyone else to do as good a job as this company.
Many thanks,
Michael and Janet
1 comment
New Choice HomesNew Choice Homes
Hi Michael and Janet,
Wow what a great review! Were so glad that we were able to design and build you a home that you are proud of. Thank you for taking the time to provide your feedback, and its fant... Read more
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NCHPerth, WA
- Verified customer
Product review
A very interesting journey from start to finish with NCH. The process from design to final key handover was exceptional, we had few ups & downs otherwise I would have given a 5 stars. the whole process was good. It was our first home building experience still I feel the pre start process could have been better. I personally think it is too much for only one prestart manager to fulfill the requirements of the customers. Clients building house first time should have given more detailed information about colour choices and suggestions at pre start...Read more
. I regret choosing linen cupboard( colour choices) which I thought would match with the colour of door frames. I was never been told the colour I m choosing is going to look completely different. Or it might have been skipped. God knows the truth. Kellie (the pre start lady) could have done better job. She was always in rush. Sorry I m being very honest. Last but not the least I would like to specially thank Eleanor, Brad and Taj to make our home dream come true. They have done wonderful job. Thanks Eleanor and brad once again for your advise and suggestions. Kind regards Jatinder singh & Sonia Sharma1 comment
New Choice HomesNew Choice Homes
Hi Jatinder & Sonia,
We greatly appreciate you taking the time to provide a review on your building journey with New Choice Homes. Were so happy to hear that your overall experience with us was exce... Read more
ptional, and we do appreciate your feedback as it works with our philosophy of continuous improvement.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Marcos A.Perth, WA
- Verified customer
Nearly 5 Stars
If anyone ask me if I would recommend New Choice Homes as a Builder, I would probably say for sure but I would point them to have a close attention to the Prestart stage (as it was the only part of the process that let us down).
Our house has been built with a great workmanship and build quality. Most of the trades have a great attention to detail and our Supervisor (Phil) did a amazing job finding and rectifying any problem that had to be fixed. Our Construction Client Liaison Eleanor has done a great job keeping us informed and also helping u...Read more
1 comment
New Choice HomesNew Choice Homes
Hi Marcos,
Thank you for taking the time to make your review, it’s great to hear that you were happy with the sales and design team who created your beautiful home design, and also to hear that you we... Read more
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- Verified customer
Made the whole process stress free
I’m very impressed with New Choice Homes, from start to finish they made everything simple in what I felt was going to be a stressful time. I’m so happy with the time it took, the workmanship and the attention to detail. It’s hard to choose a builder at the beginning of the process as they all tell you the same thing but New Choice have definitely done all that they said they would and more and at a very reasonable price.
Would definitely recommend !
1 comment
New Choice HomesNew Choice Homes
Hi Sam,
Thank you for taking the time to provide your feedback, it's fantastic to hear your comments regarding the excellent workmanship and attention to detail and also to hear that building your ne... Read more
w home was a great experience for you. We're also grateful for your recommendation to others to build through NCH.Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
Excellent Builders
Building licence number : BP-531/2019
As a first time home builder i would definitely recommend New Choice Homes. The building process was managed brilliantly from start to finish and they were happy to address any queries i had. Their friendly & professional team were great to work with and the end result couldn't have been any better.
Definitely would build again with New Choice.
1 comment
New Choice Homes N.New Choice Homes
Hi Matthew.
Thank you for your kind feedback and recommendation, we're really pleased to hear that you've enjoyed your building experience with New Choice. We wish you all the best as you continue to... Read more
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VenicePerth, WA
- Verified customer
Worth the wait
We fell in love with a plan from New Choice Homes and with the help from sales manager Brayden,we tinkered with it to fit our small block until it was perfect. With help from Kellie ( pre start), and Eleanor (client liaison) everything ran smoothly. The only negative was getting answers from our Supervisor. There was no extra charges, and what we were quoted on at the start was how it ended up. All in all a great company with quality trades.
1 comment
New Choice Homes N.New Choice Homes
Hi Venice,
Thanks so much for the great review and we're happy to hear that you found the perfect home design with New Choice and enjoyed the building journey from start to finish. We hope you can no... Read more
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The reviewer stated that an incentive was offered for this review
Questions & Answers
Mojyasked
Hi everyone,
I'm a first home buyer thinking of building with NCH and noticed that there's only two 1-star reviews here (though both are terribly frightening). One of them said that their lawyers take down negative reviews. I wanted to know:
1- Is it possible for companies to remove negative reviews? (in that case this whole site would be a scam)
2- What experience have you had with this builder? Pros and cons objectively????
Thanks all for your time :)
6 answers
Hi, I noticed when I posted my negative review they removed my sales rep name but if it’s a positive review then they keep the name included which is defiantly dodgy.
If you deal with them make sure you read everything and don’t get rushed. I’m currently in the process of getting charged an extra $1200 on top of my $1500 deposit even though my finance declined. I confirmed with my rep multiple times if I would get changed any more than my deposit if my finance declined and then now I have been sent another bill.
Hi, I have built with them and they were great..not problem at all..very helpful, price was competitive and the quality of the home is a lot better then some of the builders out there..
Thanks guys. Both opinions very helpful. Anyone else here who could kindly share their opinion?
Marcasked
Can anyone give me the full contact details for Ross??
2 answers
New Choice Homes N.New Choice Homes
Hi Marc, Ross no longer works for New Choice Homes. Can I help you or have have another consultant call you?.
Thats ok thanks someone else has kindly passed on his details.
Greenasked
I read the review by Dan titled 'What a Disgusting NIGHTMARE!!! Minus Zero' published on Apr 06, 2016. Has anyone had similar bad experience with the same builder?
6 answers
Hi Jim
Our experience with New Choice Homes was nothing but excellent. We had no problems at all and have been totally satisfied with our house. All the staff were very helpful and professional and always kept us up to date with our build We have no hesitation in recommending them to build your house.
Oh Again NHC, What an accusation when we are in the Building Industry and my partner and I can see how disgusting and poor workmanship the work is, all just cut corners!!
you can explain Jim, how come the slab had structural cracks every everywhere in house, how come the mesh is not sitting at 3mm as per your Engineer but all are sitting at 10-20mm which a Cover Meter had proven??
Explain to Jim how come all the mortar are not at 10mm as per the BCA and they are all non-compliance??- photos doesn't lie
Exlplain to Jim How come the Brick pier that support your Roof is not filled in as per Your Engineer's Drawing and which I've sign on??- Photos doesn't lie
Explain to Jim how you end up cutting the wall as the pipe for the slab penetration is in the wrong location as my Engineer stated and myself as all the 3 pipes are in the wrong location and it is a structural issue??- photos doesn't lie
Explain to Jim how come the slab curled and doesn't sit on the slab at all and will never as the amount of sand that blew underneath the slab??- Photos doesn't lie
Explain to Jim how great you treat and value your clients who are paying thousand and thousand and you said to me incluidng a have a witness, You told me " I'm not building a 1 Million dollar house for me, you are a woman and you got no clue what you are talking, you better shut your mouth and get what your are given"??
But even the house cost $5, you will still be cashing up on that $5
Explain to Jim, how come all the light switches, GPO are most missing and not at the right locations as stated in Pre-start??
Explain to Jim how come the Timber in the roof( the Strut) are cracked and damaged??
Explain to Jim how come the Brick piers are falling off again after second time been done again?? photos doesn't lie
Explain to Jim how come there is around 500 chip bricks on the face bricks?? photos doesn't lie
At the end of the day, you are free to make your own decision!
Typing mistake: Cover meter says 10-20cm when your Engineer's says it should be sitting at 3cm
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New Choice Homes N.New Choice Homes
Hi Shelly,
Thanks for taking the time to make your review and also for your feedback. Whilst your sales consultant no longer works for New Choice, we're sorry to hear that the initial sales stage was... Read more
n't smooth sailing for you, but we're also happy to hear that that we could turn things around for you and that we were able to rectify the initial paperwork mistakes. We're also thrilled that you're happy with our construction team and that you love your beautiful new home. We all wish you many happy memories to come in your lovely new home and we hope you enjoy living in it as much as we enjoyed building it for you!