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New Choice Homes
4.6 from 224 reviews · View Statistics
See the Best Project Home Builders in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by New Choice Homes

Reviews

  • Build Stage
  • Customer Service
    4.8 (54)
  • Site Admin
    4.7 (53)
  • Timeliness
    4.7 (50)
  • Structural Integrity
    4.8 (49)
  • Plumbing & Waterproofing
    4.7 (48)
  • Electrical & Lighting
    4.8 (48)
  • Flooring
    4.8 (40)
  • Transparency
    4.5 (52)
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Reviewer Photos & Videos

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Kevin
KevinPerth, WA
  • 2 reviews
  • Verified

Professional first home builder

published
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Customer Service
5/5
Site Admin
4/5
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  • Verified

New Choice / Correct Choice!!!

published
Customer Service
5/5
Site Admin
5/5
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  • Verified

Great Building Experience

published
Customer Service
5/5
Site Admin
5/5
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Joseph
JosephPerth, WA
  • Verified

Good choice with the New Choice Homes :)

published

Even if we had a couple of hiccups and issues during the building process, overall we had a good experience with the New Choice Homes.
Our sales representative was very professional and patient when we made a couple of drafting changes, our client liasion officer did a great job during the construction stage with handling all the ordinary and out of ordinary things/events.
The build itself took about 9 months which we think it's pretty good under this circumstances with Covid and very busy construction market, longer waiting for tradies etc.
The final cost was a bit higher than the estimated but it's always the case, I guess.. We are happy with the build quality and with our new home :)

Build StagePost-Construction
Construction End DateJanuary 2022
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Casey Harris
Casey HarrisPerth, WA
  • Verified

Amazing Building Experience!

published

We honestly had such an amazing first building experience with New Choice Homes. Every person we dealt with went above and beyond for us and took the stress out of everything. The communication was outstanding and we were always pre-advised of any waits and what was going on with our build. The quality of our home is amazing and we will definitely build with New Choice again.

Customer Service
5/5
Site Admin
5/5
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Derek
DerekPerth, WA
  • Verified

Excellent building experience

published
Customer Service
5/5
Site Admin
5/5
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Craig W
Craig WPerth, WA
  • Verified

Great experience

published

New Choice Homes have been professional, informative and attentive since the very beginning of our building journey. From the design of our home to the finishing touches, we have many people to thank. Overall, we are so pleased with the quality of our build, we couldn’t have chosen a better builder for our first home!

Customer Service
5/5
Site Admin
5/5
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hamlet34
hamlet34AU
  • 2 reviews
  • Verified

New Choice Number one

published

the whole process was great from start to finish the salesman initially explained everything perfectly and honestly the prestart was the best ever they were patient with me with all my changes the prices were reasonable it was the best prestart I have ever had the building process was so good the quality of the work was 100% I have never seen a more perfect build the painter was the best ever seen I could not be happier
I have built many houses this as been the best build ever I highly recommend New Choice

Customer Service
5/5
Site Admin
5/5
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New Choice Homes N.New Choice HomesSend a private message
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AnL
AnLPerth, WA
  • Verified

Happy with end result

published

After visiting many display homes for the better part of a year, we decided to go with New Choice because of their practical, but good looking, designs that made sense to us. After choosing a base design, the New Choice consultant walked us through the process of customising the design to our liking. The build commenced in December and was handed over in August - not too bad at all during the busy construction market at the time. No major complaints with the workmanship and construction quality - any minor issues were dealt with quickly and efficiently. The place looks great and was very professional. Overall, definitely happy with the end result!

My building licence number is: BP2020.2935.1

Customer Service
4/5
Site Admin
4/5
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Pete H.
Pete H.Perth, WA
  • Verified

Happy Days

published
Customer Service
5/5
Site Admin
5/5
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Happy Client
Happy ClientWestern Australia
  • Verified

My beautiful New Choice Home

published

Thank you to New Choice Homes, and my building team of consultants, liason officers and site supervisors, for making my dream of home ownership a reality. Their service was incredible, the workmanship wonderful and the house was built and handed over sooner that expected. There were no suprise costs at all, thanks to the comprehensive stages of design and prestart. NCH went above and beyond to ensure all my requests were met and questions were answered. Their attention to detail is a selling point for the company, and they delivered exactly that. My house is beautiful and I am so grateful for the team at NCH. I highly recommend them and would confidently build with them again.

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Customer Service
5/5
Site Admin
5/5
New Choice Homes
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Cheng C
Cheng CPerth, WA
  • 2 reviews
  • Verified

Good experience from the start until end. Just love my builder.

published
Customer Service
5/5
Site Admin
5/5
New Choice Homes
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HKC
HKCPerth, WA
  • Verified

Great result in the end.

published
Customer Service
4/5
Site Admin
5/5
New Choice Homes
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derek h.
derek h.
  • 2 reviews
  • Verified

Fanastic building experience incl additional assistance 4 years after build

published
Customer Service
5/5
Site Admin
5/5
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Suzanne
SuzannePerth, WA
  • 2 reviews
  • 1 like
  • Verified

Perfect from start to finish

published
Customer Service
5/5
Site Admin
5/5
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Questions & Answers

Mojy
Mojyasked

Hi everyone,

I'm a first home buyer thinking of building with NCH and noticed that there's only two 1-star reviews here (though both are terribly frightening). One of them said that their lawyers take down negative reviews. I wanted to know:

1- Is it possible for companies to remove negative reviews? (in that case this whole site would be a scam)

2- What experience have you had with this builder? Pros and cons objectively????

Thanks all for your time :)

6 answers
Tuscany
Tuscany
Job1
Job1

Hi, I have built with them and they were great..not problem at all..very helpful, price was competitive and the quality of the home is a lot better then some of the builders out there..

Mojy
Mojy

Thanks guys. Both opinions very helpful. Anyone else here who could kindly share their opinion?

Marc
Marcasked

Can anyone give me the full contact details for Ross??

2 answers
New Choice Homes
New Choice Homes N.New Choice HomesSend a private message

Hi Marc, Ross no longer works for New Choice Homes. Can I help you or have have another consultant call you?.

Marc
Marc

Thats ok thanks someone else has kindly passed on his details.

Green
Greenasked

I read the review by Dan titled 'What a Disgusting NIGHTMARE!!! Minus Zero' published on Apr 06, 2016. Has anyone had similar bad experience with the same builder?

6 answers
Venus C
Venus C
Dan
Dan
Dan
Dan

Typing mistake: Cover meter says 10-20cm when your Engineer's says it should be sitting at 3cm

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