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Still in the process of building our Orbit home which has slowed down drastically, its fit off they say. I know i wont ever build with Orbit again. The site is an absolute trash heap, half the houses in the street are being built and let me tell you, their sites are much much much cleaner than ours, our site is disgusting considering it is in the… Read more
final fit off stages. Our rubbish flies over to the neighbors and it is embarrassing, we have to apologize for their mistakes. Side of house has been missing a brick for 3 months, front rendering has concrete chunks on it which need to be removed. Butlers pantry window has a huge gap top and bottom, still not fixed we have complained about all these things and nothing done as yet. The roof has a hole in it that goes through to the garage, our inspector raised the question and 5 months on, its still not fixed and we have had a tons of rain. During the designing process [Name Removed] never told us how small the kitchen cutlery draw would be, nor did he discuss that we would not have bins, considering we paid the 30,000.00 upgrade i would have expected a hell of a lot more. Ask a million questions everyone especially with orbit as they don't tell you everything
Reviews with attachments
- +1
If I could give Orbit Homes more than 5 stars, I absolutely would! Before we started building, I had heard so many horror stories about the building process that I was honestly expecting it to be stressful. Instead, building with Orbit has been an absolute dream from start to finish. The entire team has been incredible to deal with. Their… Read more
communication has been fantastic, they've been professional, friendly and genuinely cared about making sure we were happy every step of the way.
I also have to give them credit for putting up with me and my million questions, emails and last-minute requests! Nothing ever felt like too much trouble. Every query was answered promptly, and they always took the time to explain things and work with us to achieve the best outcome.
The quality of the workmanship has been amazing, and watching our home come together has been such an exciting experience. Every stage has exceeded our expectations, and it's clear that the team takes pride in what they do.
If you're considering building and are nervous because of all the negative stories you hear, don't be. Our experience with Orbit Homes has completely changed our perception of what building can be. It's been enjoyable, exciting and surprisingly stress-free.
A huge thank you to everyone at Orbit Homes for making our dream home become a reality. We couldn't be happier and would recommend Orbit to anyone looking to build!
We are very happy with our house built by Orbit. They were easy to talk to right from the start, concerns were swiftly addressed. Professional and effecient, we are happy with the quality of the build. Show details
- +3
Orbit Homes is amazing and so responsible! We communicated many times from back home before building, and they were super patient and responsible the whole time. I expected the building process to be slow, but they broke ground fast and used high-quality materials. This local Aussie builder is really serious about both design and construction. The… Read more
materials are excellent quality, and even the timber is sourced from Australia or Germany. Thank you so much for helping me build my new home!
After living in the same home for 41 years, I decided it was time for a change and took the leap to build a new home. I quickly purchased some land and then came the exciting challenge of choosing a home design and builder. After visiting several display homes, I came across Orbit Homes and instantly fell in love with one of their designs. At the… Read more
display home, I met Matthew, the New Homes Sales Representative. He warmly welcomed me, took the time to walk me through the home, explained its key features, and offered helpful advice on areas I might like to upgrade. His genuine enthusiasm, patience, and willingness to answer all of my questions marked the beginning of a wonderful journey with Orbit Homes. Although I was very nervous about building, those fears quickly disappeared. Every member of the Orbit Homes team made me feel supported and confident throughout each stage of the process. A heartfelt thank you to Matthew, Kylie (my Pre-Site Coordinator), and the wonderful interior designer who spent the day with me in the showroom, patiently guiding me through all of my selections. Thank you also to Danielle, my Senior Build Coordinator, for your professionalism and friendly support. A special thank you goes to Ryan, my Project Manager. He was incredibly helpful, caring, and knowledgeable throughout the build. I thoroughly enjoyed meeting with him on site as we walked through each stage of construction, and it was a pleasure to have him hand over the keys to my beautiful new home. I would also like to make special mention of Elizabeth at the Melbourne Head Office. Your support ensured my build ran smoothly from start to finish, and you truly made me feel like a valued VIP customer. I am sincerely grateful. I am incredibly thankful to everyone at Orbit Homes for your professionalism, support, approachability, and prompt communication throughout my building journey. You made what could have been a daunting experience an enjoyable one, and the end result is a beautiful well-built home that I absolutely love. I would highly recommend Orbit Homes to anyone considering building their dream home. Thank you to the entire team for making my dream a reality.
This is the 3rd Investment home Orbit Homes have built for us, it was a stress free experience, they attended to all details and completed build quickly, their field staff went out of their way to simplify all aspects of build, we are in process of buying land to give them 4th build soon, we highly recommend Orbit homes for a step by step stress free build, they are AAA+. Show details
We have built a Caufield 23A floorplan with a Southampton facade. Our build started on 3.10.25 and was completed on 16.4.26. This was to be our dream sea change retirement home. It all started when we met James Hill at the Leopold sales office. James was great, we thought thats to be expected in sales and half expected / worried that quality and… Read more
serive would deminish after the contract signing. To our pleasant suprise quality and service continued through every stage of our build right through to completion. Ryle Stoddart our Presite Coordinator Carnta Sanz our Building Coordinator Dean Gorsuch our On Site Manager were all fantastic. We currently have a couple post handover items to be addressed, they are slowly being ticked off and we expect that the remainder will be completed with the high Orbit standard that we have become accustomed to. Thank you Orbit for building our lovely retiremnent home, we are looking forwarcd to many happy years in our sea change Orbit retiremnent house.
This was our second time building with Orbit, and it has absolutely been our best experience yet. We built a beautiful Hamptons-style home, and the team brought our vision to life seamlessly. We spent about six months working with Tamer before even signing a contract. He went above and beyond, helping us secure the perfect parcel of land from a… Read more
private seller and creating a realistic plan to achieve our dream home.
Our build coordinator, Danielle, was phenomenal. She was incredibly accessible and consistently went out of her way to keep us informed. Whether we were tweaking minor details or dealing with bizarre fencing issues caused by neighbors (which had nothing to do with Orbit), Danielle was there to expertly guide us through it all.
Nav, our site supervisor, delivered a flawless experience. The build quality is absolute perfection, and he managed to finish ahead of schedule. We really appreciated his flexibility in meeting us on-site and his deep knowledge—he always took the time to explain the 'why' behind certain processes or offer great alternatives to our requests.
Overall, Orbit delivered a high-quality home well ahead of schedule. Their transparency, flexibility, and dedication throughout the entire process were outstanding. We highly recommend building with Orbit.
We are so incredibly grateful for Orbit Homes and their team. From Sales (Matt S @ Ridgelea) to our Site Supervisor Darren and our amazing Build Coordinator Danielle, Orbit Homes have brought our dream home to life. As first home buyers, building was an incredibly daunting prospect but made so easy by our team. Every step was explained, every… Read more
query answered, every issue rectified and with stellar communication to boot. We never had to worry that we would end up with a sub-par product because it’s true when they say they build your home like it’s their own. Once again, thank you to the amazing team at Orbit. We couldn’t have done it without you!
I honestly cannot speak highly enough of Orbit Homes—our entire experience from start to finish has been nothing short of phenomenal. From the very beginning, James Hill in Geelong was absolutely incredible. He dedicated so much time to working with me to customise our home, and nothing was ever too much trouble. We went through multiple… Read more
revisions, and at every step he was patient, knowledgeable, and genuinely invested in helping us create something perfect for our family. What started as a 4 bed, 2 bath design evolved into a fully customised 3 bed, 3 bath home that feels completely boutique and tailored to us.
The pre-start journey was seamless and stress-free, which really set the tone for everything that followed. Once construction began, the experience only got better. The build itself was amazing—truly flawless—and I honestly couldn’t fault a single thing.
Communication throughout the entire process was next level. Emails were always responded to within hours (never more than six), and every interaction was friendly, professional, and helpful. It’s rare to feel so supported during a build, but Orbit delivered consistently.
A huge shoutout to Danielle, our build coordinator, who was absolutely lovely to deal with, and Zac, our site supervisor—an absolute legend. Both went above and beyond at every opportunity, making sure everything ran smoothly and that we felt confident and informed throughout.
We also had independent private inspections at every stage of the build, and each time we were told the same thing: this was an excellent quality build. That gave us even more peace of mind.
We’ve now been in our home for three months, and even with a few minor issues (as expected with any new build), Orbit’s maintenance team has been outstanding—responsive, organised, and incredibly efficient in resolving anything we needed.
This level of customer service is something you just don’t see anymore, and I feel so grateful that we chose Orbit Homes. The entire journey has been smooth, supportive, and genuinely enjoyable.
Thank you, Orbit Homes, for delivering not just a house, but an exceptional experience from beginning to end.
Orbit Homes sets the gold standard for building—simply unmatched in quality, care, and customer experience.
Our build experience has been amazing. Initial stage had clear instructions and timeline provided to reach contract Signing stage. The only let down we did experience was perhaps seeing all upgraded features of display home and experience a bit of a crash course knowing most of the vision of our home will need to be trim back. Through out the… Read more
build has been amazing too, great building manager, regular updates and clear expectations or communication to any changes (which were minimal) Whole journey was a good experience overal well done team
To the Orbit Homes Team, Ive had such a great time building with you. From the first step, the sales stage, to hand over stage l have felt seen & heard at all times. The design team, with the show room walk through, this step was so helpful. The hostess's knowledge of all the products was top shelf. Its a big project to take on as a single lady &… Read more
l wasn't building one of Orbit's fanciest homes but l have felt every bit as important as those clients that are spending the big bucks on the big fancy homes in the range. Thank you, Melonie
I recently experienced a leak in my living room after noticing water on my couch and an indent in the ceiling plaster. Once I suspected it may be a pipe issue, I contacted Orbit Homes Maintenance, and the support I received was outstanding. Beth Baxter, the maintenance coordinator at Orbit Homes, responded quickly and was incredibly helpful… Read more
throughout the process. By 7am the very next day, a plumber attended my home and identified the issue as an improperly sealed rooftop heating/air conditioning unit that had allowed rainwater into the roof cavity. Later that same day, the heating company attended and sealed the source of the leak.
To complete the repairs, a contractor has already been scheduled to fix the ceiling plaster next Tuesday (03/03/26). I truly appreciate the prompt, efficient, and professional response from Beth and the Orbit Homes team in resolving this issue so quickly. I know many other people not receiving such service from their builders.
Find out how Orbit Homes Victoria compares to other Project Home Builders
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⭐️⭐️⭐️⭐️ Highly Recommended – Dream Home Delivered We recently completed our build with Orbit Homes, and the whole journey was smooth from start to finish. • Sales – Michael was excellent. He understood what we wanted and guided us through all our options without any pressure. • Colour Selection – Elle made the selection process enjoyable and… Read more
helped us choose finishes that suited our vision perfectly. • Site Supervisor – Rodney was fantastic on site. He kept us informed at every stage, ensured quality workmanship, and everything progressed smoothly. • Post-Build Coordinator – Carnita was amazing during the handover and final stages. She communicated clearly, organised everything efficiently, and made sure any final details were taken care of promptly. • Maintenance – Craig from the maintenance team was responsive and helpful, making the finishing touches quick and stress-free.
Orbit Homes completed our build on time, and we couldn’t be happier with the result. Our South Hampton façade looks stunning — we constantly get compliments from neighbours and visitors asking who our builder is. It truly stands out and reflects our vision.
After two years of planning and building, Orbit Homes have turned our dream home into reality. If we decide to upgrade in the future with a double-storey build, we will definitely choose Orbit again.
Highly recommended for quality, communication, and a seamless building experience.
We are only at early stage, but already got impressed by Orbit. Not only we were offered top notch service by my sales Tamer for the initial sale order (after many rounds of exchanges and site visits), but also getting continuous support by coordinator Nancy (for last minute changes) before we heading into colour selection. I found Orbit being… Read more
very flexible and professional to deal with. No doubt I and my family really look forward to working with the team to build our new home next year!
- +1
When we first met Harpan Chohan at Smith lane Orbit Display home he sawed his display home then he took the time to understand our requirements and helped us choose the right plan. He guided us through every step of the process, all the way to signing the contract. Harapan was very calm, listened patiently, and made multiple changes to our plan… Read more
until we were fully satisfied. He also provided us with upfront and transparent pricing. Both Harapan and Mollie have been wonderful to work with — they are great people to start your building journey with.
At our colour appointment, we had an amazing experience with Caitlin. She guided us through the entire selection process over three days and made it very easy and enjoyable. Caitlin has a deep knowledge of interior design and helped us choose the right colour combinations for both our facade and interior. She also provided instant quotes and pricing for our selections, which helped us stay on budget and make informed decisions.
We would definitely recommend Orbit. So far, our experience has been very smooth, and we hope it continues this way until the completion of our home.
Latest follow-ups
Everyone has different opinions and different views. I don’t think I will ever go with Orbit homes again. Do not recommend them and never will. It… Read more
started off with a lie thanks to [Name Removed] and ended with more lies and deceit than anything else. Once the contract was signed everything went sideways. Their hidden costs were ridiculous, I haven’t seen an electricity box in a front porch since the 1980’s and they wanted to place one there until we had to pay to get it moved to the side of the house where it’s meant to be. They used the excuse that the facade was in the way like it was our first home being built and we were fools to fall for it. Sight start was meant be booked in at a certain time as what we paid the deposit for only to start on sight 6 weeks later and when confronted about it no one could be honest with us. One blaming the other for their mistakes. Kitchen was a different colour and when explaining it to them I was treated like I was in the wrong and didn’t know what I was talking about until they finally agreed to look into it and when they realised what colour I actually wanted I was told that I had to pay out of my pocket another $8000 to change it to the colour we wanted. It took 10 months for them to finish our home and that was because our landlord wanted his home back, they weren’t happy about it, we got the runaround and our home was sitting for 2 weeks closed and once we needed to move in all of a sudden they needed to work on our home. So happy they were when we received our keys we didn’t even receive our gift box. [Name Removed] and [Name Removed] were great. Had no problem with them. They were always understanding and very respectful and helpful. Office wise they definitely need more classes on their communication skills and learn to be more honest with their clients. Oh and don’t bother talking to management they won’t help either. Orbit homes forget that you are paying them to build your home not the other way around.
Follow-up · Moving the electricity box to the side of the house, we were charged over $1000 for it, Wanting to move the front tap to the side of the front yard a couple of meters they wanted to charge us around $1300-$1400 when Simonds and Carlisle homes did it for free. Anything you would like to change after contract is $500 fee. With us, it was the… Read more
Follow-up · It has been over a year since moving in and we were still calling them to come and fix things in the house. They came out more than 4 times to paint the same edging on the walls as the nails were still showing, the squeak on the floor was in the… Read more
In-depth reviews
We have had an excellent experience with Orbit Homes so far, especially with their communication, guidance, and customer service. A special thank you to Mr. Harpan Chauhan, our Sales Consultant at the display home. Harpan is very knowledgeable, clear, and professional when communicating with customers. He is always willing to help and is very… Read more
kind, polite, and approachable. What impressed us most is his ability to understand things from the customer’s point of view and provide helpful guidance whenever needed.
We have also had a great experience with our Pre-Site Coordinator, Nancy Tsoukalas. Nancy is an excellent communicator and is always quick to respond to our questions and concerns. She is knowledgeable, confident, and always tries to find a positive and practical solution. She has been very supportive throughout the process and is always ready to help.
Overall, we have had a great experience with Orbit Homes in terms of service, pricing, communication, and customer support. We truly appreciate the professionalism and support provided by Harpan and Nancy and would happily recommend them to others considering building with Orbit Homes.
Thank you, Orbit Homes, Harpan and Nancy, for making our building journey a positive experience so far!
A special thank you to Harpan Chohan, who has been incredibly helpful from day one. He took the time to understand exactly what we wanted, including our budget, lifestyle, and design preferences, and came up with a plan that perfectly suited our needs. Our block had some restrictions, but Harpan and the Orbit Homes team ensured we got the best… Read more
possible design without compromising on our vision.
Throughout the planning and selections process, the entire team has been responsive, professional, and always happy to answer our questions. Our colour selection appointment which was with Erin and Kate was also a great experience, with plenty of support and guidance, making the whole process smooth and enjoyable.
While construction is yet to begin, our experience so far has given us great confidence that we’ve made the right choice.
We highly recommend Orbit Homes, and especially Harpan Chohan, for his patience, professionalism, and exceptional customer service. We’re looking forward to the next stage of our home-building journey.
A special thank you to James and Ronnie from Sunbury for assisting my daughter. As a first home buyer, my daughter was initially set on purchasing an already constructed property in the Everley Estate and was firmly against building. However, after viewing numerous homes and repeatedly being outbid, she decided to visit the Orbit Display… Read more
Centre.
From the moment she walked in, James and Ronnie took the time to thoroughly explain the entire process, and from that point on, she didn’t feel the need to look anywhere else.
James sat down with her and carefully walked her through every aspect of the building journey. He also provided invaluable guidance in selecting the right block of land—considering size, orientation, and natural light—to suit the home she had her heart set on.
Both James and Ronnie were exceptional in the way they explained everything to my daughter, especially as a first-time property buyer. Their transparency, professionalism, and responsiveness made what could have been an overwhelming experience feel manageable and exciting.
If you’re considering buying land and building in Sunbury, I highly recommend visiting Orbit and speaking with James and Ronnie.
They will genuinely help you nd the perfect home and land package to suit your budget and needs.
Positive reviews
The quality build as a whole appears to have been to a high standard. Sam has been timely with communication and I never felt an inconvenience or like it was too much trouble with the questions and clarification asked. He is very professional and knowledgeable in n the builds and the processes. Ryan has been a wealth of information and very… Read more
thorough. He’s very knowledgeable about every bit of the build and isn’t afraid to say if he is unsure of anything. No question asked has been too difficult or an inconvenience. When there have been confusion in plans the problems were quickly resolved without hassle. The presentation was great with an explanation to each fault already found and marked- very few things were further found. Customer satisfaction very high and I’ll be passing on orbit homes and Ryan’s names to friends in the future and those who ask in the future. I am still incredibly impressed with how quickly the build has taken to be at this standard.
My journey with Orbit Homes has been fantastic all the way through! From the initial stage of sale with Julian who was very friendly and responsive and found the right design and location for me to the impeccable work of my building supervisor Nick and building co-ordinator Nick. They were very professional, promptly responded to all my questions… Read more
and ensured everything was running smoothly. They really made my experience enjoyable and made me feel I was always in good hands!
Find out how Orbit Homes Victoria compares to other Project Home Builders
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Our Sales Consultant Sean was exceptional throughout our sales journey. No question was too challenging and no request was too complicated. He was knowledgeable, super responsive and excellent to work with. Show details
Negative reviews
Very disappointed with the way that orbit homes has built our house. It’s been only 9 months since we got into our brand new house built by Orbit homes and the oven has already stopped working , range hood short circuited which almost caught the house on fire. Both appliances are ILVE, which are another rubbish brand with poor customer service. We… Read more
called the builder to inform about the oven, the builder said to talk to the ALANTIN SERVICES VIC, and they are asking to talk to the manufacturer and this is going in circles.
Also , the bathroom, bedroom locks were not properly working since day one, walls are not perpendicular (can you believe a builder not getting house walls straight?) , so overall we are not happy with the service provided by our builder and seriously doubtful about recommending to someone else.
Hi Den, thank you for taking the time to share your… Read more
We originally gave a 5-star “highly recommended” review, but we’ve had to revise our rating as our experience toward the later stages of construction did not meet expectations. We don’t want our original review to be misleading for others. At first, we felt we had found the perfect builder and were happy to recommend them to friends and family.… Read more
However, by the time we reached handover, the process was less smooth and stress-free than expected. This isn’t our first build, and we understand minor issues can arise—we’re flexible and always want to support local businesses—but the number and type of issues we faced forced us to update our review so future customers get a more accurate picture.
We still thank the construction team for their efforts to address problems, and overall the house is satisfactory. But here are some of the challenges we encountered:
-Delayed start – Our guaranteed site start date was October 2024, but due to a missed council permit for a corner block, work was delayed by two months. The site only started in January 2025.
-Contract error – The EV charger and battery were double charged in the contract. Luckily, we noticed just before final payment and the amount was corrected.
-Cabling oversight – Just days before handover, the builder realised they had forgotten to install the EV charger cable. This required cutting into plaster walls after independent inspection had already been completed.
-Balcony drainage – The drain pipe from the balcony was exposed and didn’t match the display home. Initially we were told it was “easier to install that way,” but it was later corrected.
-Cabinet instructions – Important cabinet details were missed entirely from our contract.
-Electrical oversight – A day before handover, we were told the 3-phase electrical line for the refrigerated cooling system had been missed. Installing it required further work that could impact plaster.
Overall, the house looks good and is now complete, but for a build costing over $700,000 we expected a smoother and more reliable journey.
Hi Ashish, Thank you for taking the time to update… Read more
Horrible service – Wish i can give them less than a star Horrible service,we built a Bolton double story house with them and just absolutely horrible response,have been delaying the last stage of the house for 5months now...very hard to reach out to them.the CRO doesn't know what she is doing,hard to reach out to the supervisor...laid the carpet before the trades… Read more
finishes the site and everything is in a mess........will never recommend anyone just an absolutely mess
Hi Murtuza, Thank you for sharing your feedback. We… Read more
Recent reviews
Very satisfied with the project overall results The entire process was very informative The project team have displayed good time management & organizational skills Special mention goes to the building coordinator For her first class customer service including follow ups & professional approach Show details
We couldn’t be happier with our experience building with Orbit Homes. A huge thank you to Julian for guiding us through our first build. His expertise, knowledge and dedication made such a difference, especially in those early stages when he took the time to walk us through everything and make sure we felt confident in our decisions. A big thank… Read more
you to the entire Orbit team for answering our endless questions and supporting us, we’ve genuinely felt like part of the Orbit family. We absolutely recommend Orbit Homes to anyone looking to build. Thank you to everyone involved, we are truly grateful!
My husband, Connor and I, had such a beautiful and blessed experience when we bought our house at Orbit Homes. Yesha was incredible! Through every step of the way, she was helpful, supportive and encouraging. She went above and beyond to ensure that we were looked after and that our house was well taken care of. This made our experience of being a… Read more
first home owner, especially with a house that we were building, feel seamless, simple and deeply special. With the help of Yesha and Orbit Homes, they brought our dreams to life! And now a house, is our home.
We couldn't be happier with our experience building with Orbit Homes. From our very first visit to the display home, the team made us feel supported and valued rather than just another project. Unlike other volume builders, Orbit’s pricing transparency was a breath of fresh air. Doing our colour and electrical selections upfront meant our contract… Read more
price was fixed and honest, with no hidden nasty surprises or unexpected costs down the track. Our sales consultant, Harpan Chohan and colour coordinator were patient, incredibly knowledgeable, and guided us expertly through every choice. During construction, our site supervisor (Ryan Simmons) kept communication open and clear, providing regular updates so we never had to chase for information. The build was efficient, high quality, and finished to an immaculate standard. Thank you,= Orbit Homes, for turning our dream home into a reality!
Abby from Orbit home has been fantastic to deal with, the level of customization she has achieved with our Montana layout is great and has allowed us to have what we would consider a custom layout. we appreciate everything that she has done to help to process be seamless and reassure us along the way in taking a big step in buying our new home. Show details
From the very moment Ronnie called us to discuss our dream home it was fantastic, he is so nice and any changes or questions we had he has been there all the way with us. Show details
My partner and I are first home buyers and had a remarkable experience with both Orbit Homes and our sales associate Ronnie. We were nervous and had low expectations regarding what we’d be able to build when we first started this journey. Ronnie was extremely helpful and attentive to any questions we had, he is very genuine and helped us feel… Read more
confident in these next steps. Ronnie and Molly were able to find us a floor plan that suited us perfectly and we were able to create something that we absolutely love, everyone at Orbit has great customer service and Orbit has an extensive amount of options for people in any budget. I would absolutely recommend orbit to everyone
We've only recently signed with Orbit Homes, but our experience with Sean has been outstanding. From our very first meeting, he has been knowledgeable, transparent, and incredibly easy to deal with. He took the time to answer all of our questions honestly, explain our options clearly, and never made us feel pressured. His professionalism,… Read more
responsiveness, and genuine approach gave us the confidence to choose Orbit Homes for our new build. We're looking forward to the journey ahead and would highly recommend Sean to anyone considering building a new home.
Beyond incredible. I couldn’t recommend the team enough. Very attentive, quick response times, the team goes above and beyond to ensure we are happy. Our build was smooth sailing, and even when there were minor hiccups, Nick, Kate & Danni were incredible. We truly cannot wait to build with Orbit again. The build quality is fantastic, our private… Read more
inspector was impressed with the timely manner in which things were addressed, and there were no major issues with our build/construction. Our final cost came in exactly where they told us it would when we signed from the start. We were impressed from the moment we walked in the door and met Gerard at the display home, and the team upheld that great service throughout.
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We are still having issues either them, they have come out 3 times to fix the painting, (Mind you… Read more