Panasonic NN-CF770M Questions & Answers
VerifiedHow do I use the accessories provided with the microwave. I want to bake potatoes and not sure of the combination.
hi Sheryl, its best you give our customer service team a call on 132600 or you can discuss with them via webchat on external link .
Thanks
Have just bought this model second hand and am finding it almost impossible to close the door without slamming it. Just wondering if this is a common issue? (On the plus side, the door is easy to open-unlike the one on my old Panasonic microwave which became increasingly difficult to open as it aged!)
Hi Mary, that doesn't sound right; you are best off calling our customer service team on 132600, and they can assist in determining if the unit needs to be looked at by a service technician.
Thanks
Where can I buy a trim kit for this microwave? The supplier who sold me the oven does not offer the trim kit.
Hi MrsC, Its best that you give our customer service team a call on 132600 and they will assist you with your enquiry.
Thanks
Hello would like to know if you should centre the glass tray or push it right back when cooking a chicken on combination. Thanks
Centre it.
I took mine back , bad rust on back panel . I can get a replacement ,but you can bet it will only occur again on a new replacement oven . Other than that its good . I`m now checking out ALL other ovens like this , there is so much to choose from !
Hi Scoti49, please call our customer service team on 132600 and they will assist you further, we need a little more info to determine what's happened and why..
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My question is very simple, this is suppose to be on the CF770M, but many of the reviews are on other models such as the cost was $340. One says it cost $1,200 that is not the CF770M.
Hi Niftienev, Its best if you give our customer service team a call on 132600 and they can assist your further with enquiry.
Thanks
Can I adjust the display to be brighter, it is very faint and difficult to read?
Sorry, I don't think so. I am not sure
Hi , Please give our customer service team a call on 132600 and they will assist you.
Thanks
what is the difference between NN-CF770M and NN-SF574SQPO .Peter
Hi Peter I think NN-SF574SQPO is for heating and defrosting. It doesn't have the baking function which NN-CF770M has. If you don't need to bake things, NN-SF574SQPO should be fine. But if you need to warm up pizza, buns and croissants or bake a cake etc, you need the NN-CF770M which has the convection function. I found it quite expensive for this extra baking function for the NN-CF770M model. You can easily buy a small oven to warm up pastry stuff at $100+. However, having microwave and the convection oven in one appliance saves space in my kitchen. Hope this helps.
Mary
Hi Peter, You can also call our customer service team on 132600 and they can help you and explain the difference's.
Thanks
The light does not turn off when I close the door. I have to open and close the door or half press the button to open the door to try turn off the light.
Note I cannot start the microwave if the light is on. I presume it is because the microwave thinks the door is open.
Can this be fixed?
I have never had this issue. My light bulb was off but I still can use it. I am afraid it is not the light bulb issue. It's not cheap to repair it. Sorry to hear that. That's why I think the manufacturer should give longer warranty as it is not cheap.
Hi Eugene, Yes it can be fixed, please give our customer service team a call on 132600.
Thanks
The caravan wepurchased has this convection / mwave but no metal tray, do I need it? Is there any cleaning tips I should know please?
Dear Deb, Being a convection its recommended to have the tray, you can buy this from one of our spare part distributors. external link As for clean tips this can be found in the manual, and that can be download from the below link.
external link
Thanks
I bought my convection second hand and it didn’t come with tray and racks. Where can I buy them?
Hi Lee, Click on the link below and that will take you to our spare parts suppliers.
external link
thanks
Can I microwave on the inverter plate without the glass pirex dish?
Yes you can, but you will still need to use a microwave safe plate or bowl or container, i.e. you don’t need both the glass dish and another container - just one or the other.
When do I need to use the glass tray provided?
Think it tells you in the book, sorry I can’t help become I returned mine because the steam build up was out of control water just kept running out the door
Hi Kerrie, please give our customer service team a call on 132600 if you still need assistance.
Thanks
Should the door button stay indented when you open the door and release out when you close the door? My old convection model springs back out when you open the door
Hi 4wdrivers, please call our customer service team on 132600 for assistance.
Cheers
Why when I switch on to heat, the microwave does not work. there is no light on.
why when I switch on to heat, the microwave does not work. there is no light on
Hi Daniel, Please call our customer service team on 132600 for assistance.
Thanks
Hi I have this oven for a while. Just today , when I setup the oven and the timer and then press the start button, it starts to heat for 1 second then switched to COOL immediately. Any idea why
hi I had this oven and it never worked correctly from the start, after over 6 months of complaints to Panasonic and Harvey Norman, and been fobbed off with excuses, they eventually refunded me. mine was a absolute lemon and was not fit for use, it did weird things ie cooked on defrost, did not vent at all, door casing burning, door not fitting properly. I would never buy Panasonic again or from Harvey Norman, the customer service was disgraceful. good luck with getting it rectified. don't give in, its what they want.
Hi Bruce, Sorry the hear you are experiencing an issue with one of our microwaves, please give our customer service team call on 132600 and they will be able to assist you.
Thank you
We purchased our unit only 2 months ago and suddenly the timer/weight dial has stopped working so we can’t use at all. What could be the issue?
Is it meant to have light on while cooking
We purchased our unit only 2 months ago and suddenly the timer/weight dial has stopped working so we can’t use at all. What could be the issue?
Hi Kirsty, the unit will need to be assessed, please contact our customer service team on 132600 for further assistance.
Food splashed the top glass element and reflector behind it, I need to know if I can removed the grill to clean or is this a service item.
Thanks
Hi Mike, you are not able to remove the grill yourself, please contact our customer service team on 132600 for the nearest service centre.
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