Jon Carver
Jon Carver

I have the countdown problem, which sees to be fixed by replacing the front panel membrane, but how do you get the old one off/out?

Panasonic
Panasonic   DM   

Hi John, thanks for your message, please call our Customer Care Team on 132600 for assistance. MC

John .
John .

John , how is the child lock turned on and off .

ABM
ABM  

I have no idea, John. I don’t work for Panasonic. Might be worth to try Google.

Panasonic
Panasonic   DM   

Hi John, please use the link below for assistance.

external link 

Thanks

Jeanette R
Jeanette R

The microwave when turned on which is normally on all the time, the screen goes into this mode showing P9 beep P8 beep P7Beep P6 beep P5 beep P4 beepP3 beep P2 beep P1 beep and the screen goes blank and the microwave is not able to be used I was not using the microwave at the time.

Jim n Cath U.
Jim n Cath U.  

Jeanette Ring Panasonic customer service team on 132600. I found them cooperative.

Panasonic
Panasonic   DM   

Hi Jeanette, as Jim n Cath advised its best to give our customer service team a call on 132600 and they will certainly assist you.

PAUL D.
PAUL D.

NN-ST665B - the microwave starts beeping and the display cycles from P1-P10 continually. It stops beeping when I press STOP button then after a few minutes it starts beeping/cycling again. I have to turn it off at the wall switch. Unable to use any function after turning power back on. Please help. Thanks

Panasonic
Panasonic   DM   

Hi Paul, sorry to hear this.

please give our customer service team a call on 132600, and they will assist your further with your enquiry.

Thanks

Sha
Sha

I have followed instructions for setting time clock repeatedly and I cannot get it to display correctly. The hour digit does not move across to the hour side after inputting minutes (the colon symbol is blinking), then all disappears from display after pressing timer clock button.

Panasonic
Panasonic   DM   

Hi Sha, if you would like to discuss this further please call our customer service team on 132600 and they will assist you further.

Thanks

Reviewer
Reviewer

NN-ST665B - the microwave starts beeping and the display cycles from P1-P10 continually. It stops beeping when I press STOP button then after a few minutes it starts beeping/cycling again. I have to turn it off at the wall switch if I want to get any sleep. Any ideas? Has anyone fixed this problem ? Panasonic can’t help me because I cannot locate my receipt

Panasonic
Panasonic   DM   

Hi Reviewer, Its best that you give our customer service team a call on 132600 and they will be able to assist you further.

Thanks

Cameron I.
Cameron I.  

I have the same problem with the same model, did you find a solution?

Reviewer
Reviewer  

I rang customer service and purchased a new one from them at a discounted price. I like the look too much to change.

nadine
nadine  

got same problem with beeping and count down

Glyn E.
Glyn E.

Is it possible to turn down the brightness of the clock display? That’s one fierce blue light at night.

Panasonic
Panasonic   DM   

Hi Glyn, its best to give our customer service team a call for assistance on 132600.

Thanks

Roja
Roja

NN-ST665B - the microwave starts beeping and the display cycles from P1-P10 continually. It stops beeping when I press STOP button then after a few minutes it starts beeping/cycling again. I have to turn it off at the wall switch if I want to get any sleep. Any ideas? same question that was asked about a year ago by someone

Panasonic
Panasonic   DM   

Hi Roja, Please give our customer service team a call on 132600 and they can assist your further.

Thanks

Mike36
Mike36  

Hi Roja, It may be too late now but I had this same issue. It was fixed by replacing the front panel membrane switch (i.e. the control touch pad). See this link for the part required (around $70 including postage):

external link 

Although an annoying fault it doesn't take much to fix this. Best of luck with saving the oven from going to landfill!

Patient
Patient

I have a NN-ST665B and on the odd occasion it stops working after a couple of seconds, should I take it back to the retailer or is there something I’m doing wrong. It’s only a few months old.

Panasonic
Panasonic   DM   

Hi Patient, Please give our customer service team a call on 132600 and they will assist you.

Thanks

Sam
Sam

Can I use NN-ST671s touchpad to replace NN-ST665B one

Electro58
Electro58  

Sorry, no idea. A question for Panasonic or a repair forum

Panasonic
Panasonic   DM   

Hi Sam, Can you please call 132600. They are our customer service team and will point you in the right direction.

Thanks

John B
John B

NN-ST665B - the microwave starts beeping and the display cycles from P1-P10 continually. It stops beeping when I press STOP button then after a few minutes it starts beeping/cycling again. I have to turn it off at the wall switch if I want to get any sleep. Any ideas?

Panasonic
Panasonic   DM   

Hi John, Thank you for your inquiry please contact our call centre team on 132600 and they will be able to assist you further. Thankyou

Rossm
Rossm  

John, had exactly the same thing happen to 5year one. Did you find anything out from Panasonic?

John B
John B  

Hi Rossm, it was the touchpad which needed to be replaced. The local electronics repair shop recommended by PANASONIC were able to get the part and replace it for $100. All good now. Cheers.

mike333
mike333  

Having the same problem with P10/beeping randomly. Is this a known issue with this product?

John B
John B  

Hi mike333, mine is still going strong after I had the the touchpad replaced last year for $100 at the local electronics shop

Mike36
Mike36  

I had exactly the same issue. For me the continuous power cycling and beeping started around 2:30am! It was fixed by replacing the "membrane switch" (touchpad) as outlined by John B. The replacement switch cost $65 including postage. Had the light bulb ($10) replaced also. I'm thankful that the microwave didn't end up in landfill for such a minor but critical fault.

The Wrights
The Wrights

Which Panasonic models have the ability to turn off the beep function?

Dave H.
Dave H.

After removing protective plastic on touchpad there are still bubbles, brand new unit, is there any way to remove them?.

Panasonic
Panasonic   DM   

Hi Dave if you have removed the plastic there shouldn't be bubbles, if you have just purchased the unit, please contact the retailer for further assistance.

Raff
Raff

When the microwave finishes and I open the door I have to push stop/reset if I want to use the microwave again straight away, is that normal?

Karen
Karen  

Yes it's normal for this model, mine does the same thing.

Peter
Peter

What’s the piece of cardboard inside for??

Panasonic
Panasonic   DM   

Hi Peter, it is called the wave guide cover, it is to protect the internal workings of the microwave.

Peter
Peter  

Thanks for letting me know because mine is broken will it be a problem???

Panasonic
Panasonic   DM   

Hi Peter, you definitely need a waveguide cover. Please contact our customer service team on 132600 who will be able to refer you to the nearest service agent.

vivienne
vivienne

How can I add 1-9 seconds e.g. if I want to heat/cook something for 55 seconds? Seems the only seconds options I have on my NN-ST665B are multiples of 10. Not satisfactory! Have I missed seeing how I could add 1-9 seconds?

Scottie
Scottie  

No this is correct unless I'm missing something as well. It is very annoying.

Ellavee
Ellavee

What is weight of this model 665?

tamo
tamo  

According to the manual 11.5kg

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